The table below looks at the statistics for CRM skills in IT contracts advertised for the Norfolk region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 29 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 29 18 36
Rank change year-on-year
-11 +18
Contract jobs citing CRM 3 13 3
As % of all contract IT jobs located in Norfolk 1.48% 6.99% 1.10%
As % of the Processes & Methodologies category 1.85% 8.72% 1.44%
Number of daily rates quoted 2 12 2
Median daily rate £413 £263 £325
Median daily rate % change year-on-year
+57.14% -19.23%
UK excluding London median daily rate £400 £400 £400
Number of hourly rates quoted 0 0 1
Median hourly rate - - £30.00
UK excluding London median hourly rate £17.00 £20.00 £19.91
% change year-on-year
-15.00% +0.45%
CRM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
162 149 208
As % of all contract IT jobs located in Norfolk 79.80% 80.11% 76.19%
Number of daily rates quoted 112 114 126
Median daily rate £450 £320 £320
Median daily rate % change year-on-year
+40.62% -
90% offered a daily rate of more than £275 £200 £225
10% offered a daily rate of more than £500 £475 £453
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 7 6 13
Median hourly rate £23.50 £24.32 £25.75
Median hourly rate % change year-on-year
-3.35% -5.57%
90% offered a hourly rate of more than £20.83 £20.74 £19.45
10% offered a hourly rate of more than £27.62 £108.75 £30.00
UK excluding London median hourly rate £29.53 £32.54 £25.75
% change year-on-year
-9.26% +26.36%

CRM
Jobs Demand Trend in Norfolk

The demand trend of contract jobs across the Norfolk region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Norfolk

CRM
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Norfolk region.

CRM Daily Rate Trend in Norfolk

CRM
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Norfolk region.

CRM Hourly Rate Trend in Norfolk

CRM
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Norfolk region over the 3 months to 29 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -3 2 £413 -5.71%
CRM
East of England

CRM
Top 30 Related IT Skills in Norfolk

For the 6 months to 29 August 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Norfolk region with a requirement for CRM.

1 10 (71.43%) SQL
2 9 (64.29%) ITIL
3 8 (57.14%) SharePoint
3 8 (57.14%) IIS
3 8 (57.14%) BizTalk Server
4 7 (50.00%) Windows Server 2003
4 7 (50.00%) Windows
4 7 (50.00%) Windows 7
5 6 (42.86%) Virtual Desktop
5 6 (42.86%) Client/Server
5 6 (42.86%) DNS
5 6 (42.86%) Finance
5 6 (42.86%) VMware
5 6 (42.86%) VMware ESX
5 6 (42.86%) VMware Infrastructure
6 5 (35.71%) Performance Management
6 5 (35.71%) C#
6 5 (35.71%) JavaScript
7 3 (21.43%) Security Cleared
7 3 (21.43%) PHP
7 3 (21.43%) ASP.NET
7 3 (21.43%) CSS
7 3 (21.43%) .NET
7 3 (21.43%) SQL Server
7 3 (21.43%) MS Excel
7 3 (21.43%) Disclosure Scotland
8 2 (14.29%) Data Modelling
8 2 (14.29%) BPSS Clearance
8 2 (14.29%) Microsoft Azure
8 2 (14.29%) OO

CRM
Top Related IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (57.14%) BizTalk Server
1 8 (57.14%) IIS
1 8 (57.14%) SharePoint
Applications
1 3 (21.43%) MS Excel
Business Applications
1 2 (14.29%) Dynamics CRM
Cloud Services
1 2 (14.29%) Microsoft Azure
Communications & Networking
1 6 (42.86%) DNS
2 1 (7.14%) Network Security
Database & Business Intelligence
1 3 (21.43%) SQL Server
2 2 (14.29%) Azure SQL Database
Development Applications
1 2 (14.29%) Team Foundation Server
General
1 6 (42.86%) Finance
Job Titles
1 6 (42.86%) Operations Engineer
2 5 (35.71%) Developer
2 5 (35.71%) Senior Operations Engineer
3 4 (28.57%) CRM Developer
3 4 (28.57%) Support Engineer
4 2 (14.29%) Cloud Developer
4 2 (14.29%) Microsoft Developer
4 2 (14.29%) Operations Support Engineer
4 2 (14.29%) Oracle Developer
5 1 (7.14%) 2nd/3rd Line Infrastructure Engineer
5 1 (7.14%) 2nd/3rd Line Support
5 1 (7.14%) 2nd/3rd Line Support Analyst
5 1 (7.14%) 2nd/3rd Line Support Consultant
5 1 (7.14%) 2nd/3rd Line Support Engineer
5 1 (7.14%) 3rd Line Infrastructure Engineer
5 1 (7.14%) 3rd Line Infrastructure Support
5 1 (7.14%) 3rd Line Infrastructure Support Analyst
5 1 (7.14%) SQL Analyst
5 1 (7.14%) SQL Support Analyst
5 1 (7.14%) Windows Consultant
Libraries, Frameworks & Software Standards
1 3 (21.43%) .NET
1 3 (21.43%) ASP.NET
1 3 (21.43%) CSS
2 1 (7.14%) .NET Framework
2 1 (7.14%) ASP.NET MVC 5
2 1 (7.14%) Entity Framework
2 1 (7.14%) HTML
2 1 (7.14%) Razor View Engine
2 1 (7.14%) RESTful
Miscellaneous
1 6 (42.86%) Client/Server
2 1 (7.14%) Data Centre
2 1 (7.14%) Digital Media
Operating Systems
1 7 (50.00%) Windows
1 7 (50.00%) Windows 7
1 7 (50.00%) Windows Server 2003
Processes & Methodologies
1 9 (64.29%) ITIL
2 5 (35.71%) Performance Management
3 2 (14.29%) Business Continuity
3 2 (14.29%) Capacity Planning
3 2 (14.29%) Data Modelling
3 2 (14.29%) Disaster Recovery
3 2 (14.29%) ITSM
3 2 (14.29%) OO
3 2 (14.29%) Project Management
3 2 (14.29%) Service Delivery
4 1 (7.14%) Agile Software Development
4 1 (7.14%) ERP
4 1 (7.14%) MVC
4 1 (7.14%) Web Development
Programming Languages
1 10 (71.43%) SQL
2 5 (35.71%) C#
2 5 (35.71%) JavaScript
3 3 (21.43%) PHP
4 1 (7.14%) Java
Qualifications
1 3 (21.43%) Security Cleared
2 2 (14.29%) BPSS Clearance
3 1 (7.14%) ITIL Certification
Quality Assurance & Compliance
1 3 (21.43%) Disclosure Scotland
System Software
1 6 (42.86%) Virtual Desktop
1 6 (42.86%) VMware ESX
1 6 (42.86%) VMware Infrastructure
Vendors
1 6 (42.86%) VMware
2 2 (14.29%) Oracle
3 1 (7.14%) Microsoft