The table below looks at the statistics for CRM skills in IT contracts advertised for the Norfolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 22 28 30
Rank change year-on-year
+6 +2
Contract jobs citing CRM 4 1 3
As % of all contract IT jobs located in Norfolk 2.03% 0.60% 1.49%
As % of the Processes & Methodologies category 3.33% 1.05% 2.59%
Number of daily rates quoted 3 1 2
Average daily rate
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£373 £375 £440
Average daily rate % change year-on-year
-0.66% -14.77%
UK excluding London average daily rate £400 £400 £400
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £45.00 £15.50 £22.50
% change year-on-year
+190.32% -31.11%
CRM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
120 95 116
As % of all contract IT jobs located in Norfolk 60.91% 57.23% 57.43%
Number of daily rates quoted 80 59 69
Average daily rate £396 £320 £255
Average daily rate % change year-on-year
+23.59% +25.49%
90% offered a daily rate of more than £192 £242 £200
10% offered a daily rate of more than £525 £420 £425
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 17 2 7
Average hourly rate £22.50 £18.50 £40.00
Average hourly rate % change year-on-year
+21.62% -53.75%
UK excluding London average hourly rate £31.44 £30.00 £32.00
% change year-on-year
+4.80% -6.25%

CRM
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Norfolk

CRM
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Norfolk region.

CRM Daily Rate Trend in Norfolk

CRM
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Norfolk region.

CRM Hourly Rate Trend in Norfolk

CRM
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Norfolk region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich - 2 £373 - 1
Fakenham - - - -
CRM
East of England

CRM
Top 30 Related IT Skills in Norfolk

For the 6 months to 17 April 2015, IT contractor jobs across the Norfolk region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 5 (83.33%) Change Management
2 2 (33.33%) Business Analysis
2 2 (33.33%) Incident Management
2 2 (33.33%) WebSphere
2 2 (33.33%) CMDB
2 2 (33.33%) Problem Management
2 2 (33.33%) Service Management
2 2 (33.33%) Service Delivery
2 2 (33.33%) Validation
2 2 (33.33%) UNIX
2 2 (33.33%) .NET
2 2 (33.33%) ITIL
2 2 (33.33%) E-Commerce
2 2 (33.33%) ERP
2 2 (33.33%) SLA
2 2 (33.33%) Active Directory
2 2 (33.33%) Citrix
2 2 (33.33%) PRINCE
2 2 (33.33%) Configuration Management
2 2 (33.33%) Project Management
2 2 (33.33%) Knowledge Management
2 2 (33.33%) ITIL V3
2 2 (33.33%) Coaching
2 2 (33.33%) Analytical Skills
3 1 (16.67%) Dynamics CRM
3 1 (16.67%) HP
3 1 (16.67%) Microsoft
3 1 (16.67%) ISO 9001
3 1 (16.67%) PRINCE2
3 1 (16.67%) MS Excel

CRM
Top Related IT Skills in Norfolk by Category

For the 6 months to 17 April 2015, IT contractor jobs across the Norfolk region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) WebSphere
2 1 (16.67%) SharePoint
Applications
1 1 (16.67%) MS Excel
Business Applications
1 1 (16.67%) Dynamics CRM
Database & Business Intelligence
1 1 (16.67%) DTS
General
1 1 (16.67%) Publishing
Job Titles
1 2 (33.33%) Business Analyst
1 2 (33.33%) Analyst
1 2 (33.33%) Technical Specialist
2 1 (16.67%) CRM Project Manager
2 1 (16.67%) Citrix Specialist
2 1 (16.67%) CRM Manager
2 1 (16.67%) Wintel Specialist
2 1 (16.67%) Wintel Technical Specialist
2 1 (16.67%) Citrix Technical Specialist
2 1 (16.67%) Project Manager
Libraries, Frameworks & Software Standards
1 2 (33.33%) .NET
Miscellaneous
1 2 (33.33%) CMDB
1 2 (33.33%) Analytical Skills
2 1 (16.67%) Kindle
Operating Systems
1 2 (33.33%) UNIX
Processes & Methodologies
1 5 (83.33%) Change Management
2 2 (33.33%) ITIL
2 2 (33.33%) E-Commerce
2 2 (33.33%) ERP
2 2 (33.33%) PRINCE
2 2 (33.33%) Configuration Management
2 2 (33.33%) Project Management
2 2 (33.33%) Service Management
2 2 (33.33%) Service Delivery
2 2 (33.33%) Knowledge Management
2 2 (33.33%) Incident Management
2 2 (33.33%) Problem Management
2 2 (33.33%) ITIL V3
2 2 (33.33%) Coaching
2 2 (33.33%) Validation
2 2 (33.33%) Business Analysis
3 1 (16.67%) Supplier Management
3 1 (16.67%) PRINCE2
3 1 (16.67%) Workflow
Quality Assurance & Compliance
1 2 (33.33%) SLA
2 1 (16.67%) ISO 9001
System Software
1 2 (33.33%) Active Directory
Vendors
1 2 (33.33%) Citrix
2 1 (16.67%) Microsoft
2 1 (16.67%) HP