The table below looks at the statistics for CRM skills in IT contracts advertised for the Norfolk region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 26 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 33 8 30
Rank change year-on-year
-25 +22
Contract jobs citing CRM 2 30 7
As % of all contract IT jobs located in Norfolk 0.93% 17.24% 3.04%
As % of the Processes & Methodologies category 1.16% 22.22% 4.22%
Number of daily rates quoted 0 30 4
Median daily rate - £175 £295
Median daily rate % change year-on-year
- -40.67%
UK excluding London median daily rate £400 £385 £388
% change year-on-year
+3.89% -0.64%
Number of hourly rates quoted 0 0 2
Median hourly rate - - £30.00
UK excluding London median hourly rate £20.00 £16.00 £20.00
% change year-on-year
+25.00% -20.00%
CRM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
172 135 166
As % of all contract IT jobs located in Norfolk 80.37% 77.59% 72.17%
Number of daily rates quoted 123 103 114
Median daily rate £425 £350 £300
Median daily rate % change year-on-year
+21.42% +16.66%
90% offered a daily rate of more than £250 £175 £217
10% offered a daily rate of more than £545 £491 £420
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 5 7 15
Median hourly rate £22.88 £33.00 £30.00
Median hourly rate % change year-on-year
-30.68% +10.00%
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

CRM
Jobs Demand Trend in Norfolk

The demand trend of contract jobs across the Norfolk region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Norfolk

CRM
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Norfolk region.

CRM Daily Rate Trend in Norfolk

CRM
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Norfolk region.

CRM Hourly Rate Trend in Norfolk

CRM
Top 30 Related IT Skills in Norfolk

For the 6 months to 26 June 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Norfolk region with a requirement for CRM.

1 13 (81.25%) SQL
2 12 (75.00%) ITIL
2 12 (75.00%) SharePoint
3 11 (68.75%) IIS
4 10 (62.50%) Windows
4 10 (62.50%) BizTalk Server
4 10 (62.50%) Finance
5 9 (56.25%) Windows Server 2003
5 9 (56.25%) Windows 7
6 8 (50.00%) Virtual Desktop
6 8 (50.00%) DNS
7 6 (37.50%) VMware Infrastructure
7 6 (37.50%) Client/Server
7 6 (37.50%) VMware
7 6 (37.50%) VMware ESX
8 5 (31.25%) Performance Management
9 4 (25.00%) Security Cleared
9 4 (25.00%) Disclosure Scotland
10 3 (18.75%) Windows Server 2008
10 3 (18.75%) BPSS Clearance
10 3 (18.75%) Microsoft
10 3 (18.75%) CSS
10 3 (18.75%) MS Excel
10 3 (18.75%) C#
10 3 (18.75%) JavaScript
10 3 (18.75%) PHP
11 2 (12.50%) Oracle
11 2 (12.50%) OO
11 2 (12.50%) Active Directory
11 2 (12.50%) SLA

CRM
Top Related IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (75.00%) SharePoint
2 11 (68.75%) IIS
3 10 (62.50%) BizTalk Server
Applications
1 3 (18.75%) MS Excel
Business Applications
1 1 (6.25%) Dynamics AX
1 1 (6.25%) Dynamics CRM
Communications & Networking
1 8 (50.00%) DNS
2 2 (12.50%) DHCP
2 2 (12.50%) Firewall
2 2 (12.50%) SAN
3 1 (6.25%) Network Security
Database & Business Intelligence
1 1 (6.25%) SQL Server
Development Applications
1 2 (12.50%) Team Foundation Server
General
1 10 (62.50%) Finance
Job Titles
1 7 (43.75%) Operations Engineer
2 6 (37.50%) Senior Operations Engineer
3 5 (31.25%) Support Engineer
4 3 (18.75%) Developer
4 3 (18.75%) Operations Support Engineer
5 2 (12.50%) 3rd Line Support
5 2 (12.50%) 3rd Line Support Analyst
5 2 (12.50%) Analyst
5 2 (12.50%) Applications Engineer
5 2 (12.50%) Applications Support
5 2 (12.50%) Applications Support Engineer
5 2 (12.50%) Cloud Developer
5 2 (12.50%) CRM Developer
5 2 (12.50%) Infrastructure Engineer
5 2 (12.50%) Infrastructure Support
5 2 (12.50%) Infrastructure Support Engineer
5 2 (12.50%) Oracle Developer
5 2 (12.50%) Support Analyst
6 1 (6.25%) Technical Infrastructure Analyst
6 1 (6.25%) Technical Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 3 (18.75%) CSS
2 1 (6.25%) .NET
2 1 (6.25%) .NET Framework
2 1 (6.25%) ASP.NET
2 1 (6.25%) ASP.NET MVC 5
2 1 (6.25%) Entity Framework
2 1 (6.25%) HTML
2 1 (6.25%) Razor View Engine
2 1 (6.25%) RESTful
Miscellaneous
1 6 (37.50%) Client/Server
2 1 (6.25%) Data Centre
2 1 (6.25%) Digital Media
Operating Systems
1 10 (62.50%) Windows
2 9 (56.25%) Windows 7
2 9 (56.25%) Windows Server 2003
3 3 (18.75%) Windows Server 2008
4 2 (12.50%) Windows Server 2012
Processes & Methodologies
1 12 (75.00%) ITIL
2 5 (31.25%) Performance Management
3 2 (12.50%) Business Continuity
3 2 (12.50%) Capacity Planning
3 2 (12.50%) Data Modelling
3 2 (12.50%) Disaster Recovery
3 2 (12.50%) ITSM
3 2 (12.50%) OO
3 2 (12.50%) Service Delivery
4 1 (6.25%) Agile Software Development
4 1 (6.25%) ERP
4 1 (6.25%) MVC
4 1 (6.25%) Service Management
4 1 (6.25%) Web Development
Programming Languages
1 13 (81.25%) SQL
2 3 (18.75%) C#
2 3 (18.75%) JavaScript
2 3 (18.75%) PHP
3 1 (6.25%) Java
Qualifications
1 4 (25.00%) Security Cleared
2 3 (18.75%) BPSS Clearance
3 1 (6.25%) ITIL Certification
Quality Assurance & Compliance
1 4 (25.00%) Disclosure Scotland
2 2 (12.50%) SLA
System Software
1 8 (50.00%) Virtual Desktop
2 6 (37.50%) VMware ESX
2 6 (37.50%) VMware Infrastructure
3 2 (12.50%) Active Directory
Vendors
1 6 (37.50%) VMware
2 3 (18.75%) Microsoft
3 2 (12.50%) Oracle