The first table below looks at the demand for CRM skills in IT contracts advertised for the Norfolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Norfolk region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 20 14 26
Rank change year-on-year
-6 +12
Contract jobs citing CRM 15 22 9
As % of all contract IT jobs located in Norfolk 7.143% 8.088% 3.297%
As % of the Processes & Methodologies category 10.87% 10.68% 4.545%
Number of daily rates quoted 15 17 6
Average daily rate £375 £400 £438
Average daily rate % change year-on-year
-6.25% -8.57%
90% offered a daily rate of more than £325 £309 £350
10% offered a daily rate of more than £403 £480 £469
UK excluding London average daily rate £400 £400 £400
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £27.25 £16.50 £19.38
% change year-on-year
+65.15% -14.83%
All Processes & Methodologies
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
138 206 198
As % of all contract IT jobs located in Norfolk 65.71% 75.74% 72.53%
Number of daily rates quoted 94 98 63
Average daily rate £290 £300 £400
Average daily rate % change year-on-year
-3.33% -25.00%
90% offered a daily rate of more than £200 £200 £246
10% offered a daily rate of more than £400 £525 £550
UK excluding London average daily rate £370 £365 £375
% change year-on-year
+1.36% -2.66%
Number of hourly rates quoted 12 9 7
Average hourly rate £37.50 £23.00 £19.00
Average hourly rate % change year-on-year
+63.04% +21.05%
90% offered a hourly rate of more than £25.80 £18.05 £8.00
10% offered a hourly rate of more than £40.00 £25.75 £25.00
UK excluding London average hourly rate £31.00 £25.00 £29.00
% change year-on-year
+24.00% -13.79%
CRM
East of England

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

Norfolk CRM Jobs Demand Trend

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Norfolk region.

Norfolk CRM Daily Rate Trend

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Norfolk region over the 3 months to 18 June 2013.

Norfolk CRM Daily Rate Histogram

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Norfolk region.

Norfolk CRM Hourly Rate Trend

CRM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Norfolk region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
King's Lynn 0 1 £405 +1.25%
Norwich - - - - 1
Fakenham - - - -
CRM
East of England

CRM
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT contractor jobs across the Norfolk region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 14 (77.78%) Dynamics CRM
2 10 (55.56%) Team Foundation Server
3 9 (50.00%) SQL Server
4 8 (44.44%) Test Automation
5 6 (33.33%) Microsoft
6 4 (22.22%) .NET
6 4 (22.22%) C#
6 4 (22.22%) Use Case
6 4 (22.22%) Test Management
7 3 (16.67%) Test Scripting
7 3 (16.67%) REST
7 3 (16.67%) JavaScript
7 3 (16.67%) SOAP
7 3 (16.67%) Web Services
7 3 (16.67%) SOA
7 3 (16.67%) Workflow
8 2 (11.11%) Stakeholder Management
8 2 (11.11%) SharePoint
8 2 (11.11%) Windows
8 2 (11.11%) IIS
8 2 (11.11%) SQL Server Reporting Services
8 2 (11.11%) Windows Server 2008
8 2 (11.11%) Business Analysis
8 2 (11.11%) QA
9 1 (5.556%) Data Architecture
9 1 (5.556%) Visual Studio
9 1 (5.556%) MS Excel
9 1 (5.556%) PRINCE2
9 1 (5.556%) Data Modelling
9 1 (5.556%) Microsoft Certification

CRM
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT contractor jobs across the Norfolk region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 4 (22.22%) .NET
2 3 (16.67%) SOAP
2 3 (16.67%) Web Services
2 3 (16.67%) REST
Application Platforms
1 2 (11.11%) IIS
1 2 (11.11%) SharePoint
2 1 (5.556%) BizTalk Server
Applications
1 1 (5.556%) MS Excel
Business Applications
1 14 (77.78%) Dynamics CRM
Database & Business Intelligence
1 9 (50.00%) SQL Server
2 2 (11.11%) SQL Server Reporting Services
Development Applications
1 10 (55.56%) Team Foundation Server
2 1 (5.556%) Visual Studio
Job Titles
1 7 (38.89%) Analyst
2 5 (27.78%) Test Analyst
3 4 (22.22%) Test Manager
3 4 (22.22%) Developer
4 3 (16.67%) Microsoft Developer
4 3 (16.67%) Dynamics CRM Developer
4 3 (16.67%) CRM Developer
5 2 (11.11%) Tester
5 2 (11.11%) Architect
5 2 (11.11%) Solutions Architect
6 1 (5.556%) QA Manager
6 1 (5.556%) Data Analyst
6 1 (5.556%) .NET Developer
6 1 (5.556%) C# Developer
6 1 (5.556%) QA Tester
6 1 (5.556%) CRM Project Manager
6 1 (5.556%) QA Analyst
6 1 (5.556%) Project Manager
6 1 (5.556%) Business Analyst
6 1 (5.556%) CRM Manager
Operating Systems
1 2 (11.11%) Windows
1 2 (11.11%) Windows Server 2008
Processes & Methodologies
1 8 (44.44%) Test Automation
2 4 (22.22%) Use Case
2 4 (22.22%) Test Management
3 3 (16.67%) Test Scripting
3 3 (16.67%) SOA
3 3 (16.67%) Workflow
4 2 (11.11%) Stakeholder Management
4 2 (11.11%) Business Analysis
5 1 (5.556%) Project Management
5 1 (5.556%) PRINCE2
5 1 (5.556%) Data Modelling
5 1 (5.556%) Data Architecture
Programming Languages
1 4 (22.22%) C#
2 3 (16.67%) JavaScript
Qualifications
1 1 (5.556%) Microsoft Certification
Quality Assurance & Compliance
1 2 (11.11%) QA
Vendors
1 6 (33.33%) Microsoft