The table below looks at the statistics for CRM skills in IT contracts advertised for the Norfolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 29 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jun 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 7 28 17
Rank change year-on-year
+21 -11
Contract jobs citing CRM 30 7 15
As % of all contract IT jobs located in Norfolk 16.85% 3.02% 8.20%
As % of the Processes & Methodologies category 22.39% 4.49% 11.72%
Number of daily rates quoted 30 4 15
Average daily rate
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of your Daily Rate
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£175 £295 £375
Average daily rate % change year-on-year
-40.67% -21.33%
90% offered a daily rate of more than £165 £223 £325
10% offered a daily rate of more than £444 £360 £403
UK excluding London average daily rate £389 £389 £390
% change year-on-year
- -0.32%
Number of hourly rates quoted 0 2 0
Average hourly rate - £30.00 -
UK excluding London average hourly rate £16.00 £20.00 £24.50
% change year-on-year
-20.00% -18.36%
CRM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
134 156 128
As % of all contract IT jobs located in Norfolk 75.28% 67.24% 69.95%
Number of daily rates quoted 101 111 91
Average daily rate £341 £300 £290
Average daily rate % change year-on-year
+13.66% +3.44%
90% offered a daily rate of more than £175 £215 £200
10% offered a daily rate of more than £489 £421 £400
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 7 15 11
Average hourly rate £33.00 £30.00 £37.50
Average hourly rate % change year-on-year
+10.00% -20.00%
90% offered a hourly rate of more than £20.40 £26.50 £26.00
10% offered a hourly rate of more than £49.70 £30.50 £40.00
UK excluding London average hourly rate £30.00 £30.00 £30.50
% change year-on-year
- -1.63%

CRM
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Norfolk

CRM
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Norfolk region.

CRM Daily Rate Trend in Norfolk

CRM
Daily Rate Histogram in Norfolk

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Norfolk region over the 3 months to 29 June 2015.

CRM Daily Rate Histogram in Norfolk

CRM
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Norfolk region.

CRM Hourly Rate Trend in Norfolk

CRM
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Norfolk region over the 3 months to 29 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +9 1 £438 +65.09%
King's Lynn - 1 £175 -
CRM
East of England

CRM
Top 30 Related IT Skills in Norfolk

For the 6 months to 29 June 2015, IT contractor jobs across the Norfolk region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 26 (76.47%) Windows
1 26 (76.47%) Xen
1 26 (76.47%) Windows 7
2 24 (70.59%) VMware
2 24 (70.59%) Citrix
2 24 (70.59%) Symantec
3 23 (67.65%) Dynamics CRM
4 22 (64.71%) Backup Exec
4 22 (64.71%) SQL
4 22 (64.71%) SAP
4 22 (64.71%) Windows Server 2008
5 21 (61.76%) HP
5 21 (61.76%) SAN
5 21 (61.76%) Hitachi
6 20 (58.82%) SharePoint
7 19 (55.88%) SLA
7 19 (55.88%) BizTalk Server
7 19 (55.88%) Windows Server 2003
8 11 (32.35%) Active Directory
8 11 (32.35%) SAP CRM
9 6 (17.65%) ITIL
9 6 (17.65%) Analytical Skills
10 5 (14.71%) Security Cleared
10 5 (14.71%) VMware Infrastructure
11 4 (11.76%) SC Cleared
11 4 (11.76%) Microsoft
11 4 (11.76%) Finance
11 4 (11.76%) Process Management
11 4 (11.76%) Change Management
11 4 (11.76%) Degree

CRM
Top Related IT Skills in Norfolk by Category

For the 6 months to 29 June 2015, IT contractor jobs across the Norfolk region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 20 (58.82%) SharePoint
2 19 (55.88%) BizTalk Server
3 1 (2.94%) WebSphere
Business Applications
1 23 (67.65%) Dynamics CRM
2 11 (32.35%) SAP CRM
Communications & Networking
1 21 (61.76%) SAN
Database & Business Intelligence
1 2 (5.88%) SQL Server
General
1 4 (11.76%) Finance
Job Titles
1 20 (58.82%) Operations Engineer
2 6 (17.65%) Senior Operations Engineer
2 6 (17.65%) Analyst
3 4 (11.76%) Systems Administrator
3 4 (11.76%) Support Engineer
3 4 (11.76%) Administrator
4 3 (8.82%) Desktop Analyst
4 3 (8.82%) 3rd Line Support
4 3 (8.82%) Desktop Support
4 3 (8.82%) Support Analyst
4 3 (8.82%) Desktop Support Analyst
4 3 (8.82%) Business Analyst
5 2 (5.88%) Systems Engineer
6 1 (2.94%) Solutions Architect
6 1 (2.94%) Systems Support
6 1 (2.94%) Programme Manager
6 1 (2.94%) Architect
6 1 (2.94%) Project Manager
6 1 (2.94%) Senior Support Analyst
6 1 (2.94%) Technical Specialist
Libraries, Frameworks & Software Standards
1 1 (2.94%) .NET
Miscellaneous
1 6 (17.65%) Analytical Skills
2 1 (2.94%) CMDB
Operating Systems
1 26 (76.47%) Windows
1 26 (76.47%) Windows 7
2 22 (64.71%) Windows Server 2008
3 19 (55.88%) Windows Server 2003
4 1 (2.94%) UNIX
Processes & Methodologies
1 6 (17.65%) ITIL
2 4 (11.76%) Process Management
2 4 (11.76%) Change Management
3 3 (8.82%) Service Management
4 2 (5.88%) Project Management
4 2 (5.88%) ERP
4 2 (5.88%) ITSM
4 2 (5.88%) Business Analysis
4 2 (5.88%) Capacity Planning
5 1 (2.94%) ITIL V3
5 1 (2.94%) Coaching
5 1 (2.94%) Supplier Management
5 1 (2.94%) Knowledge Management
5 1 (2.94%) Incident Management
5 1 (2.94%) Problem Management
5 1 (2.94%) Product Management
5 1 (2.94%) Validation
5 1 (2.94%) Scrum
5 1 (2.94%) Programme Management
5 1 (2.94%) Agile Software Development
Programming Languages
1 22 (64.71%) SQL
Qualifications
1 5 (14.71%) Security Cleared
2 4 (11.76%) Degree
2 4 (11.76%) SC Cleared
3 2 (5.88%) MCP
4 1 (2.94%) PRINCE2 Practitioner
4 1 (2.94%) APMP
Quality Assurance & Compliance
1 19 (55.88%) SLA
System Software
1 26 (76.47%) Xen
2 11 (32.35%) Active Directory
3 5 (14.71%) VMware Infrastructure
4 2 (5.88%) VMware ESXi
Systems Management
1 22 (64.71%) Backup Exec
Vendors
1 24 (70.59%) Citrix
1 24 (70.59%) Symantec
1 24 (70.59%) VMware
2 22 (64.71%) SAP
3 21 (61.76%) HP
3 21 (61.76%) Hitachi
4 4 (11.76%) Microsoft
5 2 (5.88%) Avaya
6 1 (2.94%) Sitecore