The table below looks at the statistics for CRM skills in IT contracts advertised for the Norfolk region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 21 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
East of England / Norfolk
Rank 5 29 22
Rank change year-on-year
+24 -7
Contract jobs citing CRM 22 3 2
As % of all contract IT jobs located in Norfolk 24.44% 1.40% 1.43%
As % of the Processes & Methodologies category 30.99% 1.91% 2.30%
Number of daily rates quoted 19 2 1
Median daily rate £365 £461 £400
Median daily rate % change year-on-year
-20.86% +15.31%
UK excluding London median daily rate £401 £405 £400
% change year-on-year
-0.92% +1.25%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £31.00 £19.50 £20.00
% change year-on-year
+59.01% -2.52%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
71 157 87
As % of all contract IT jobs located in Norfolk 78.89% 73.02% 62.14%
Number of daily rates quoted 56 119 60
Median daily rate £390 £425 £373
Median daily rate % change year-on-year
-8.23% +14.09%
90% offered a daily rate of more than £303 £275 £200
10% offered a daily rate of more than £575 £540 £500
UK excluding London median daily rate £405 £400 £393
% change year-on-year
+1.25% +1.91%
Number of hourly rates quoted 0 5 5
Median hourly rate - £23.00 £13.00
Median hourly rate % change year-on-year
- +76.92%
UK excluding London median hourly rate £35.00 £40.00 £25.25
% change year-on-year
-12.50% +58.41%

CRM
Jobs Demand Trend in Norfolk

The demand trend of contract jobs across the Norfolk region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Norfolk

CRM
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Norfolk region.

CRM Daily Rate Trend in Norfolk

CRM
Daily Rate Histogram in Norfolk

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Norfolk region over the 3 months to 21 January 2017.

CRM Daily Rate Histogram in Norfolk

CRM
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Norfolk region.

CRM Hourly Rate Trend in Norfolk

CRM
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Norfolk region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
King's Lynn - 4 £371 -
Norwich +10 2 £400 -
CRM
East of England

CRM
Top 30 Related IT Skills in Norfolk

For the 6 months to 21 January 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Norfolk region with a requirement for CRM.

1 21 (84.00%) SQL
1 21 (84.00%) SharePoint
1 21 (84.00%) BizTalk Server
2 20 (80.00%) Windows
2 20 (80.00%) DNS
3 19 (76.00%) Avaya
3 19 (76.00%) Epicor
3 19 (76.00%) Windows Server 2003
3 19 (76.00%) Finance
3 19 (76.00%) VMware
3 19 (76.00%) VMware ESX
3 19 (76.00%) VMware Infrastructure
3 19 (76.00%) Windows 7
3 19 (76.00%) Virtual Desktop
4 18 (72.00%) ITIL
4 18 (72.00%) IIS
5 16 (64.00%) Microsoft Azure
6 5 (20.00%) Capacity Planning
6 5 (20.00%) SLA
6 5 (20.00%) ITSM
6 5 (20.00%) Disclosure Scotland
7 4 (16.00%) .NET
7 4 (16.00%) C#
7 4 (16.00%) JavaScript
8 3 (12.00%) Dynamics CRM
8 3 (12.00%) ASP.NET
8 3 (12.00%) Microsoft
8 3 (12.00%) Service Delivery
8 3 (12.00%) BPSS Clearance
9 2 (8.00%) Project Management

CRM
Top Related IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (84.00%) BizTalk Server
1 21 (84.00%) SharePoint
2 18 (72.00%) IIS
Business Applications
1 3 (12.00%) Dynamics CRM
Cloud Services
1 16 (64.00%) Microsoft Azure
Communications & Networking
1 20 (80.00%) DNS
2 1 (4.00%) Network Security
Database & Business Intelligence
1 2 (8.00%) Azure SQL Database
1 2 (8.00%) SQL Server
General
1 19 (76.00%) Finance
2 1 (4.00%) Banking
Job Titles
1 10 (40.00%) Operations Engineer
2 5 (20.00%) Support Engineer
3 4 (16.00%) 2nd/3rd Line Support
3 4 (16.00%) 3rd Line Support
3 4 (16.00%) Developer
3 4 (16.00%) Operations Support Engineer
3 4 (16.00%) Senior Operations Engineer
4 3 (12.00%) 3rd Line Engineer
4 3 (12.00%) Analyst
4 3 (12.00%) Applications Support
4 3 (12.00%) CRM Developer
5 2 (8.00%) 3rd Line Support Engineer
5 2 (8.00%) Applications Engineer
5 2 (8.00%) Infrastructure Engineer
5 2 (8.00%) Microsoft Developer
5 2 (8.00%) Operations Analyst
5 2 (8.00%) Operations Manager
5 2 (8.00%) Operations Support Analyst
5 2 (8.00%) Senior Analyst
5 2 (8.00%) Senior Support Analyst
Libraries, Frameworks & Software Standards
1 4 (16.00%) .NET
2 3 (12.00%) ASP.NET
3 1 (4.00%) .NET Framework
3 1 (4.00%) REST
3 1 (4.00%) SOAP
3 1 (4.00%) WCF
Miscellaneous
1 1 (4.00%) Digital Media
Operating Systems
1 20 (80.00%) Windows
2 19 (76.00%) Windows 7
2 19 (76.00%) Windows Server 2003
3 1 (4.00%) Windows 10
3 1 (4.00%) Windows Phone
3 1 (4.00%) Windows Server
Processes & Methodologies
1 18 (72.00%) ITIL
2 5 (20.00%) Capacity Planning
2 5 (20.00%) ITSM
3 3 (12.00%) Service Delivery
4 2 (8.00%) Business Continuity
4 2 (8.00%) Disaster Recovery
4 2 (8.00%) Project Management
5 1 (4.00%) Continuous Improvement
5 1 (4.00%) ERP
5 1 (4.00%) Mobile Development
5 1 (4.00%) MVVM
5 1 (4.00%) OOP
5 1 (4.00%) Scrum
5 1 (4.00%) SOLID
5 1 (4.00%) Web Development
Programming Languages
1 21 (84.00%) SQL
2 4 (16.00%) C#
2 4 (16.00%) JavaScript
3 1 (4.00%) Java
3 1 (4.00%) PHP
3 1 (4.00%) XAML
Qualifications
1 3 (12.00%) BPSS Clearance
2 1 (4.00%) Security Cleared
Quality Assurance & Compliance
1 5 (20.00%) Disclosure Scotland
1 5 (20.00%) SLA
System Software
1 19 (76.00%) Virtual Desktop
1 19 (76.00%) VMware ESX
1 19 (76.00%) VMware Infrastructure
Vendors
1 19 (76.00%) Avaya
1 19 (76.00%) Epicor
1 19 (76.00%) VMware
2 3 (12.00%) Microsoft