The table below looks at the statistics for CRM skills in IT contracts advertised for the Norfolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 16 38 17
Rank change year-on-year
+22 -21
Contract jobs citing CRM 13 3 12
As % of all contract IT jobs located in Norfolk 6.99% 1.12% 7.19%
As % of the Processes & Methodologies category 8.97% 1.50% 10.43%
Number of daily rates quoted 12 2 10
Average daily rate
Keep up to 90%
of your Daily Rate
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£263 £325 £375
Average daily rate % change year-on-year
-19.23% -13.33%
90% offered a daily rate of more than £176 £325 £325
10% offered a daily rate of more than £299 £325 £405
UK excluding London average daily rate £400 £400 £388
% change year-on-year
- +3.22%
Number of hourly rates quoted 0 1 0
Average hourly rate - £30.00 -
UK excluding London average hourly rate £20.00 £19.91 £39.75
% change year-on-year
+0.45% -49.91%
CRM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
145 200 115
As % of all contract IT jobs located in Norfolk 77.96% 74.35% 68.86%
Number of daily rates quoted 110 122 76
Average daily rate £320 £318 £313
Average daily rate % change year-on-year
+0.78% +1.60%
90% offered a daily rate of more than £200 £225 £200
10% offered a daily rate of more than £475 £453 £375
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 6 13 3
Average hourly rate £24.32 £25.75 £15.00
Average hourly rate % change year-on-year
-5.57% +71.66%
UK excluding London average hourly rate £32.50 £25.00 £30.00
% change year-on-year
+30.00% -16.66%

CRM
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Norfolk

CRM
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Norfolk region.

CRM Daily Rate Trend in Norfolk

CRM
Daily Rate Histogram in Norfolk

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Norfolk region over the 3 months to 28 August 2015.

CRM Daily Rate Histogram in Norfolk

CRM
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Norfolk region.

CRM Hourly Rate Trend in Norfolk

CRM
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Norfolk region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +10 2 £438 +34.61%
King's Lynn - 1 £175 -
CRM
East of England

CRM
Top 30 Related IT Skills in Norfolk

For the 6 months to 28 August 2015, IT contractor jobs across the Norfolk region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 29 (72.50%) Dynamics CRM
2 28 (70.00%) SQL
3 26 (65.00%) Windows
3 26 (65.00%) SharePoint
3 26 (65.00%) Xen
3 26 (65.00%) Windows 7
4 25 (62.50%) BizTalk Server
5 24 (60.00%) Symantec
5 24 (60.00%) VMware
6 23 (57.50%) Citrix
7 22 (55.00%) SAP
7 22 (55.00%) Backup Exec
7 22 (55.00%) Windows Server 2008
8 21 (52.50%) HP
8 21 (52.50%) SAN
8 21 (52.50%) Hitachi
9 19 (47.50%) Windows Server 2003
10 18 (45.00%) SLA
11 11 (27.50%) SAP CRM
12 10 (25.00%) Microsoft
12 10 (25.00%) Active Directory
13 7 (17.50%) Avaya
14 6 (15.00%) VBScript
14 6 (15.00%) SharePoint 2010
14 6 (15.00%) Analytical Skills
15 5 (12.50%) Security Cleared
15 5 (12.50%) VMware Infrastructure
15 5 (12.50%) Oracle
15 5 (12.50%) ITIL
16 4 (10.00%) Crystal Reports

CRM
Top Related IT Skills in Norfolk by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Norfolk region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 26 (65.00%) SharePoint
2 25 (62.50%) BizTalk Server
3 6 (15.00%) SharePoint 2010
4 1 (2.50%) Adobe Experience Manager
Applications
1 1 (2.50%) MS Excel
Business Applications
1 29 (72.50%) Dynamics CRM
2 11 (27.50%) SAP CRM
Communications & Networking
1 21 (52.50%) SAN
2 3 (7.50%) Kerberos
Database & Business Intelligence
1 4 (10.00%) Crystal Reports
2 2 (5.00%) SQL Server
Development Applications
1 1 (2.50%) Eclipse
1 1 (2.50%) Maven
General
1 4 (10.00%) Finance
Job Titles
1 20 (50.00%) Operations Engineer
2 12 (30.00%) Analyst
3 9 (22.50%) Support Analyst
4 6 (15.00%) Applications Support
4 6 (15.00%) Senior Operations Engineer
4 6 (15.00%) Applications Support Analyst
5 4 (10.00%) Support Engineer
5 4 (10.00%) Administrator
5 4 (10.00%) Systems Administrator
6 3 (7.50%) Business Analyst
6 3 (7.50%) Desktop Support
6 3 (7.50%) Desktop Support Analyst
6 3 (7.50%) 3rd Line Support
6 3 (7.50%) Desktop Analyst
7 2 (5.00%) Systems Engineer
8 1 (2.50%) Solutions Architect
8 1 (2.50%) Systems Support
8 1 (2.50%) Programme Manager
8 1 (2.50%) Architect
8 1 (2.50%) Project Manager
Libraries, Frameworks & Software Standards
1 4 (10.00%) Software Packaging
2 1 (2.50%) jQuery
2 1 (2.50%) OSGi
2 1 (2.50%) Apache Felix
2 1 (2.50%) JSP
2 1 (2.50%) Servlets
2 1 (2.50%) XML
2 1 (2.50%) Ajax
2 1 (2.50%) JSON
Miscellaneous
1 6 (15.00%) Analytical Skills
2 1 (2.50%) Client/Server
2 1 (2.50%) Enterprise Software
Operating Systems
1 26 (65.00%) Windows
1 26 (65.00%) Windows 7
2 22 (55.00%) Windows Server 2008
3 19 (47.50%) Windows Server 2003
Processes & Methodologies
1 5 (12.50%) ITIL
2 4 (10.00%) Process Management
3 3 (7.50%) Change Management
4 2 (5.00%) ITSM
4 2 (5.00%) ERP
4 2 (5.00%) Project Management
4 2 (5.00%) Service Management
4 2 (5.00%) Business Analysis
4 2 (5.00%) Capacity Planning
5 1 (2.50%) Analytics
5 1 (2.50%) SDLC
5 1 (2.50%) Supplier Management
5 1 (2.50%) Performance Management
5 1 (2.50%) Product Management
5 1 (2.50%) PRINCE2
5 1 (2.50%) E-Commerce
5 1 (2.50%) Scrum
5 1 (2.50%) Programme Management
5 1 (2.50%) Agile Software Development
5 1 (2.50%) Content Management
Programming Languages
1 28 (70.00%) SQL
2 6 (15.00%) VBScript
3 1 (2.50%) Java
Qualifications
1 5 (12.50%) Security Cleared
2 4 (10.00%) Degree
2 4 (10.00%) SC Cleared
3 2 (5.00%) MCP
4 1 (2.50%) PRINCE2 Practitioner
4 1 (2.50%) APMP
Quality Assurance & Compliance
1 18 (45.00%) SLA
System Software
1 26 (65.00%) Xen
2 10 (25.00%) Active Directory
3 5 (12.50%) VMware Infrastructure
4 2 (5.00%) VMware ESXi
Systems Management
1 22 (55.00%) Backup Exec
Vendors
1 24 (60.00%) Symantec
1 24 (60.00%) VMware
2 23 (57.50%) Citrix
3 22 (55.00%) SAP
4 21 (52.50%) HP
4 21 (52.50%) Hitachi
5 10 (25.00%) Microsoft
6 7 (17.50%) Avaya
7 5 (12.50%) Oracle
8 1 (2.50%) Adobe
8 1 (2.50%) Salesforce.com
8 1 (2.50%) Sitecore