The table below looks at the statistics for CRM skills in IT contracts advertised for the Norfolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 23 - 27
Rank change year-on-year
- 0
Contract jobs citing CRM 3 0 4
As % of all contract IT jobs located in Norfolk 1.64% - 2.17%
As % of the Processes & Methodologies category 2.61% - 3.77%
Number of daily rates quoted 1 0 0
Average daily rate
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of your Daily Rate
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£400 - -
UK excluding London average daily rate £400 £388 £400
% change year-on-year
+3.22% -3.12%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £28.50 £15.00 £18.00
% change year-on-year
+90.00% -16.66%
CRM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
115 74 106
As % of all contract IT jobs located in Norfolk 62.84% 53.62% 57.61%
Number of daily rates quoted 80 40 45
Average daily rate £375 £275 £275
Average daily rate % change year-on-year
+36.36% -
90% offered a daily rate of more than £190 £225 £200
10% offered a daily rate of more than £500 £413 £400
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 11 7 7
Average hourly rate £22.50 £18.50 £21.50
Average hourly rate % change year-on-year
+21.62% -13.95%
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

CRM
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Norfolk

CRM
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Norfolk region.

CRM Daily Rate Trend in Norfolk

CRM
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Norfolk region.

CRM Hourly Rate Trend in Norfolk

CRM
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Norfolk region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich - 2 £400 - 1
CRM
East of England

CRM
Top 30 Related IT Skills in Norfolk

For the 6 months to 27 February 2015, IT contractor jobs across the Norfolk region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 7 (58.33%) ITIL
1 7 (58.33%) E-Commerce
1 7 (58.33%) SLA
1 7 (58.33%) Configuration Management
1 7 (58.33%) Service Delivery
1 7 (58.33%) Change Management
1 7 (58.33%) Knowledge Management
1 7 (58.33%) CMDB
1 7 (58.33%) Problem Management
1 7 (58.33%) Incident Management
1 7 (58.33%) ITIL V3
2 6 (50.00%) Citrix
2 6 (50.00%) HP
3 5 (41.67%) Management Information System
4 4 (33.33%) Middleware
4 4 (33.33%) Active Directory
4 4 (33.33%) OpenView
4 4 (33.33%) Lotus
4 4 (33.33%) Terminal Services
4 4 (33.33%) Windows
4 4 (33.33%) IBM Notes
4 4 (33.33%) Apache
4 4 (33.33%) SQL
4 4 (33.33%) Oracle
4 4 (33.33%) SQL Server
4 4 (33.33%) IIS
5 3 (25.00%) LDAP
5 3 (25.00%) Aerospace
5 3 (25.00%) Time Management
6 2 (16.67%) SC Cleared

CRM
Top Related IT Skills in Norfolk by Category

For the 6 months to 27 February 2015, IT contractor jobs across the Norfolk region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (33.33%) IIS
1 4 (33.33%) IBM Notes
1 4 (33.33%) Apache
2 2 (16.67%) WebSphere
Applications
1 2 (16.67%) MS Excel
Business Applications
1 1 (8.33%) Dynamics CRM
Communications & Networking
1 3 (25.00%) LDAP
2 1 (8.33%) DHCP
2 1 (8.33%) DNS
2 1 (8.33%) Firewall
Database & Business Intelligence
1 4 (33.33%) SQL Server
2 1 (8.33%) DTS
Development Applications
1 1 (8.33%) MSI
General
1 3 (25.00%) Aerospace
2 1 (8.33%) Publishing
Job Titles
1 3 (25.00%) Design Engineer
1 3 (25.00%) Electronics Engineer
2 2 (16.67%) Technical Specialist
3 1 (8.33%) CRM Project Manager
3 1 (8.33%) Delivery Manager
3 1 (8.33%) Wintel Support
3 1 (8.33%) Citrix Specialist
3 1 (8.33%) CRM Manager
3 1 (8.33%) Wintel Specialist
3 1 (8.33%) Wintel Technical Specialist
3 1 (8.33%) Citrix Technical Specialist
3 1 (8.33%) Project Manager
3 1 (8.33%) Support Technician
Libraries, Frameworks & Software Standards
1 4 (33.33%) Middleware
2 2 (16.67%) .NET
3 1 (8.33%) Web Services
3 1 (8.33%) Application Packaging
Miscellaneous
1 7 (58.33%) CMDB
2 5 (41.67%) Management Information System
3 2 (16.67%) Mathematics
4 1 (8.33%) Mainframe
4 1 (8.33%) AS400
4 1 (8.33%) Clustering
4 1 (8.33%) Kindle
Operating Systems
1 4 (33.33%) Windows
2 2 (16.67%) UNIX
3 1 (8.33%) MVS
Processes & Methodologies
1 7 (58.33%) ITIL
1 7 (58.33%) E-Commerce
1 7 (58.33%) Configuration Management
1 7 (58.33%) Service Delivery
1 7 (58.33%) Change Management
1 7 (58.33%) Knowledge Management
1 7 (58.33%) Incident Management
1 7 (58.33%) Problem Management
1 7 (58.33%) ITIL V3
2 3 (25.00%) Time Management
3 2 (16.67%) Coaching
3 2 (16.67%) Validation
3 2 (16.67%) PRINCE
3 2 (16.67%) Service Management
4 1 (8.33%) PRINCE2
4 1 (8.33%) Workflow
4 1 (8.33%) Project Management
4 1 (8.33%) Stakeholder Management
4 1 (8.33%) Agile Software Development
Programming Languages
1 4 (33.33%) SQL
2 2 (16.67%) C
Qualifications
1 2 (16.67%) SC Cleared
1 2 (16.67%) Security Cleared
2 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 7 (58.33%) SLA
2 1 (8.33%) ISO 9001
System Software
1 4 (33.33%) Active Directory
1 4 (33.33%) Terminal Services
2 1 (8.33%) Microsoft App-V
2 1 (8.33%) VMware Infrastructure
Systems Management
1 4 (33.33%) OpenView
2 2 (16.67%) Tivoli
2 2 (16.67%) HP SIM
3 1 (8.33%) OpenView Configuration Management
3 1 (8.33%) EMC NetWorker
Vendors
1 6 (50.00%) HP
1 6 (50.00%) Citrix
2 4 (33.33%) Lotus
2 4 (33.33%) Oracle
3 2 (16.67%) Microsoft
4 1 (8.33%) EMC
4 1 (8.33%) VMware
Norwich, Norfolk
Cooper Lomaz Recruitment Ltd
Rate: £350 - 395 per day
Posted: Yesterday
Norfolk
Nigel Frank International Limited - Newcastle
Posted: 4 days ago