The first table below looks at the demand for ITIL V3 skills in IT contracts advertised for the Norfolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL V3 over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Norfolk region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
IT Infrastructure Library Version 3
Rank - - -
Contract jobs citing ITIL V3 0 0 0
As % of all contract IT jobs located in Norfolk - - -
As % of the Processes & Methodologies category - - -
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £391 £338 £375
% change year-on-year
+15.92% -10.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.00 £17.50 £12.50
% change year-on-year
-25.71% +40.00%
All Processes & Methodologies
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
109 195 190
As % of all contract IT jobs located in Norfolk 61.24% 77.08% 70.90%
Number of daily rates quoted 66 94 61
Average daily rate £290 £350 £380
Average daily rate % change year-on-year
-17.14% -7.89%
90% offered a daily rate of more than £186 £203 £243
10% offered a daily rate of more than £400 £528 £550
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 13 11 7
Average hourly rate £37.50 £23.00 £14.00
Average hourly rate % change year-on-year
+63.04% +64.28%
90% offered a hourly rate of more than £19.00 £15.00 £7.90
10% offered a hourly rate of more than £40.00 £33.00 £25.00
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
ITIL V3
East of England

ITIL V3
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ITIL V3 across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

Norfolk ITIL V3 Jobs Demand Trend

ITIL V3
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL V3 across the Norfolk region.

Norfolk ITIL V3 Daily Rate Trend

ITIL V3
Top 8 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Norfolk region citing ITIL V3 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL V3.

1 1 (100.00%) ITIL
1 1 (100.00%) MS Excel
1 1 (100.00%) SLA
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) ITIL Certification
1 1 (100.00%) Supplier Management
1 1 (100.00%) Problem Management

ITIL V3
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Norfolk region citing ITIL V3 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL V3. Up to 20 skills are shown per category.

Applications
1 1 (100.00%) MS Excel
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) Support Analyst
1 1 (100.00%) Service Analyst
1 1 (100.00%) 2nd Line Support
1 1 (100.00%) Service Desk Analyst
1 1 (100.00%) 2nd Line Support Analyst
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Supplier Management
1 1 (100.00%) Problem Management
Qualifications
1 1 (100.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft