The table below looks at the statistics for ITIL V3 skills in IT contracts advertised for the Norfolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL V3 over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
IT Infrastructure Library Version 3
Rank 34 - 31
Rank change year-on-year
- 0
Contract jobs citing ITIL V3 8 0 1
As % of all contract IT jobs located in Norfolk 2.84% - 0.47%
As % of the Processes & Methodologies category 4.00% - 0.67%
Number of daily rates quoted 1 0 1
Average daily rate
Keep up to 90%
of your Daily Rate
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£190 - £190
UK excluding London average daily rate £350 £345 £388
% change year-on-year
+1.44% -10.96%
Number of hourly rates quoted 4 0 0
Average hourly rate £13.10 - -
UK excluding London average hourly rate £16.75 £22.50 £32.89
% change year-on-year
-25.55% -31.59%
ITIL V3
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
200 101 149
As % of all contract IT jobs located in Norfolk 70.92% 64.74% 69.63%
Number of daily rates quoted 111 58 69
Average daily rate £325 £340 £335
Average daily rate % change year-on-year
-4.41% +1.49%
90% offered a daily rate of more than £234 £205 £200
10% offered a daily rate of more than £450 £375 £500
UK excluding London average daily rate £375 £367 £365
% change year-on-year
+2.18% +0.53%
Number of hourly rates quoted 13 5 10
Average hourly rate £23.50 £20.00 £17.75
Average hourly rate % change year-on-year
+17.50% +12.67%
90% offered a hourly rate of more than £13.20 £15.00 £13.16
10% offered a hourly rate of more than £25.75 £21.75 £23.79
UK excluding London average hourly rate £26.50 £30.00 £29.00
% change year-on-year
-11.66% +3.44%

ITIL V3
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of IT contractor jobs citing ITIL V3 across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

ITIL V3 Jobs Demand Trend in Norfolk

ITIL V3
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL V3 across the Norfolk region.

ITIL V3 Daily Rate Trend in Norfolk

ITIL V3
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL V3 across the Norfolk region.

ITIL V3 Hourly Rate Trend in Norfolk

ITIL V3
Top 30 Related IT Skills in Norfolk

For the 6 months to 30 September 2014, IT contractor jobs across the Norfolk region citing ITIL V3 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL V3.

1 24 (100.00%) ITIL
2 17 (70.83%) Active Directory
2 17 (70.83%) Incident Management
3 15 (62.50%) E-Commerce
4 14 (58.33%) SLA
5 13 (54.17%) HP
5 13 (54.17%) Configuration Management
6 12 (50.00%) CMDB
6 12 (50.00%) Knowledge Management
7 11 (45.83%) Service Delivery
8 10 (41.67%) Problem Management
9 9 (37.50%) Change Management
9 9 (37.50%) UNIX
10 8 (33.33%) CRM
10 8 (33.33%) Citrix
10 8 (33.33%) Mainframe
11 7 (29.17%) OpenView
11 7 (29.17%) Solaris
11 7 (29.17%) Linux
12 6 (25.00%) IBM Notes
12 6 (25.00%) Apache
12 6 (25.00%) SQL
12 6 (25.00%) Oracle
12 6 (25.00%) SQL Server
12 6 (25.00%) IIS
12 6 (25.00%) Windows
12 6 (25.00%) Lotus
12 6 (25.00%) Terminal Services
12 6 (25.00%) MVS
12 6 (25.00%) Management Information System

ITIL V3
Top Related IT Skills in Norfolk by Category

For the 6 months to 30 September 2014, IT contractor jobs across the Norfolk region citing ITIL V3 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL V3. Up to 20 skills are shown per category.

Application Platforms
1 6 (25.00%) IIS
1 6 (25.00%) IBM Notes
1 6 (25.00%) Apache
2 2 (8.33%) WebSphere
Applications
1 2 (8.33%) MS Excel
Communications & Networking
1 5 (20.83%) LDAP
2 1 (4.17%) DHCP
2 1 (4.17%) DNS
2 1 (4.17%) Firewall
Database & Business Intelligence
1 6 (25.00%) SQL Server
Development Applications
1 1 (4.17%) MSI
Job Titles
1 3 (12.50%) Support Engineer
2 2 (8.33%) Wintel Support
3 1 (4.17%) Linux Specialist
3 1 (4.17%) Wintel Consultant
3 1 (4.17%) Backup Specialist
3 1 (4.17%) Support Specialist
3 1 (4.17%) Support Consultant
3 1 (4.17%) Problem Manager
3 1 (4.17%) UNIX Specialist
3 1 (4.17%) Storage Specialist
3 1 (4.17%) Analyst
3 1 (4.17%) Systems Analyst
3 1 (4.17%) Consultant
3 1 (4.17%) Support Technician
Libraries, Frameworks & Software Standards
1 6 (25.00%) Middleware
2 2 (8.33%) .NET
3 1 (4.17%) Application Packaging
Miscellaneous
1 12 (50.00%) CMDB
2 8 (33.33%) Mainframe
3 6 (25.00%) Management Information System
4 4 (16.67%) AS400
5 3 (12.50%) Mathematics
6 1 (4.17%) Clustering
Operating Systems
1 9 (37.50%) UNIX
2 7 (29.17%) Solaris
2 7 (29.17%) Linux
3 6 (25.00%) MVS
3 6 (25.00%) Windows
Processes & Methodologies
1 24 (100.00%) ITIL
2 17 (70.83%) Incident Management
3 15 (62.50%) E-Commerce
4 13 (54.17%) Configuration Management
5 12 (50.00%) Knowledge Management
6 11 (45.83%) Service Delivery
7 10 (41.67%) Problem Management
8 9 (37.50%) Change Management
9 8 (33.33%) CRM
10 5 (20.83%) Agile Software Development
11 3 (12.50%) Service Management
12 2 (8.33%) Validation
12 2 (8.33%) Coaching
13 1 (4.17%) Workflow
Programming Languages
1 6 (25.00%) SQL
2 3 (12.50%) C
Qualifications
1 5 (20.83%) Security Cleared
2 2 (8.33%) Microsoft Certification
2 2 (8.33%) SC Cleared
Quality Assurance & Compliance
1 14 (58.33%) SLA
System Software
1 17 (70.83%) Active Directory
2 6 (25.00%) Terminal Services
3 1 (4.17%) Microsoft App-V
3 1 (4.17%) VMware Infrastructure
Systems Management
1 7 (29.17%) OpenView
2 5 (20.83%) EMC NetWorker
3 4 (16.67%) Tivoli
4 3 (12.50%) HP SIM
5 1 (4.17%) OpenView Configuration Management
Vendors
1 13 (54.17%) HP
2 8 (33.33%) Citrix
3 6 (25.00%) Lotus
3 6 (25.00%) Oracle
4 5 (20.83%) EMC
5 2 (8.33%) Microsoft
6 1 (4.17%) VMware