The statistics below represent IT contracts advertised across the North East region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Second Line Support
England / North East
Rank 70 77 50
Rank change year-on-year
+7 -27
Contract jobs requiring a 2nd Line Support 21 1 7
As % of all contract IT jobs located in the North East 2.33% 0.11% 1.16%
As % of the Job Titles category 2.45% 0.12% 1.23%
Number of daily rates quoted 5 1 0
Median daily rate £215 £160 -
Median daily rate % change year-on-year
+34.37% -
UK excluding London median daily rate £153 £150 £160
% change year-on-year
+1.66% -6.25%
Number of hourly rates quoted 10 0 3
Median hourly rate £22.00 - £12.00
90% offered a hourly rate of more than £16.64 - £11.60
10% offered a hourly rate of more than £22.50 - £15.60
UK excluding London median hourly rate £15.00 £15.50 £14.50
% change year-on-year
-3.22% +6.89%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
856 855 569
As % of all contract IT jobs located in the North East 95.01% 95.11% 94.36%
Number of daily rates quoted 561 545 334
Median daily rate £363 £388 £350
Median daily rate % change year-on-year
-6.45% +10.71%
90% offered a daily rate of more than £275 £275 £250
10% offered a daily rate of more than £509 £533 £515
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 42 20 36
Median hourly rate £21.50 £14.00 £15.00
Median hourly rate % change year-on-year
+53.57% -6.66%
90% offered a hourly rate of more than £9.79 £9.85 £10.68
10% offered a hourly rate of more than £27.43 £24.00 £36.40
UK excluding London median hourly rate £17.50 £18.00 £16.75
% change year-on-year
-2.77% +7.46%

2nd Line Support
Jobs Demand Trend in the North East

The demand trend of IT contracts across the North East region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the North East

2nd Line Support
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the North East region.

2nd Line Support Daily Rate Trend in the North East

2nd Line Support
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the North East region over the 3 months to 22 February 2017.

2nd Line Support Daily Rate Histogram in the North East

2nd Line Support
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the North East region.

2nd Line Support Hourly Rate Trend in the North East

2nd Line Support
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the North East region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +8 17 £250 +56.25% 3
Durham - 2 £90 -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 22 February 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region featuring 2nd Line Support in the job title.

1 33 (76.74%) Windows
2 26 (60.47%) Security Cleared
2 26 (60.47%) Windows Server
3 22 (51.16%) Windows Server 2008
3 22 (51.16%) Windows Server 2003
4 20 (46.51%) VMware
4 20 (46.51%) Active Directory
5 17 (39.53%) VMware Infrastructure
6 15 (34.88%) Microsoft
7 13 (30.23%) DNS
8 12 (27.91%) Migration
8 12 (27.91%) Windows 7
9 11 (25.58%) Citrix
10 10 (23.26%) DHCP
10 10 (23.26%) XenApp
11 9 (20.93%) MS Excel
11 9 (20.93%) SCCM
12 8 (18.60%) SC Cleared
12 8 (18.60%) Windows 8
13 6 (13.95%) Software Delivery
13 6 (13.95%) Fat Client
13 6 (13.95%) Microsoft App-V
13 6 (13.95%) AppSense
13 6 (13.95%) Wi-Fi
13 6 (13.95%) 3G
13 6 (13.95%) SLA
13 6 (13.95%) Thin Client
14 5 (11.63%) Windows XP
14 5 (11.63%) MS Exchange
14 5 (11.63%) Systems Management Server (SMS)

2nd Line Support Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.63%) MS Exchange
2 4 (9.30%) Exchange Server 2013
3 3 (6.98%) Exchange Server 2003
3 3 (6.98%) Skype for Business
4 2 (4.65%) WebSphere
5 1 (2.33%) Exchange Server 2007
5 1 (2.33%) Exchange Server 2010
5 1 (2.33%) SharePoint
Applications
1 9 (20.93%) MS Excel
2 2 (4.65%) MS PowerPoint
3 1 (2.33%) MS Office
Cloud Services
1 1 (2.33%) IaaS
1 1 (2.33%) Office 365
1 1 (2.33%) PaaS
1 1 (2.33%) SaaS
Communications & Networking
1 13 (30.23%) DNS
2 10 (23.26%) DHCP
3 6 (13.95%) 3G
3 6 (13.95%) Wi-Fi
4 3 (6.98%) VPN
5 1 (2.33%) Firewall
5 1 (2.33%) SMS
5 1 (2.33%) VoIP
Database & Business Intelligence
1 1 (2.33%) Oracle Database
Miscellaneous
1 6 (13.95%) Fat Client
1 6 (13.95%) Thin Client
2 3 (6.98%) Analytical Skills
3 2 (4.65%) BYOD
4 1 (2.33%) Blackberry
Operating Systems
1 33 (76.74%) Windows
2 26 (60.47%) Windows Server
3 22 (51.16%) Windows Server 2003
3 22 (51.16%) Windows Server 2008
4 12 (27.91%) Windows 7
5 8 (18.60%) Windows 8
6 5 (11.63%) Windows 10
6 5 (11.63%) Windows XP
7 4 (9.30%) Linux
8 2 (4.65%) AIX
8 2 (4.65%) Red Hat Enterprise Linux
8 2 (4.65%) Unix
8 2 (4.65%) Windows 2000
8 2 (4.65%) Windows Server 2012
Processes & Methodologies
1 12 (27.91%) Migration
2 6 (13.95%) Software Delivery
3 3 (6.98%) ITIL
4 2 (4.65%) Asset Management
5 1 (2.33%) Data Management
5 1 (2.33%) ITSM
5 1 (2.33%) Open Source
5 1 (2.33%) Root Cause Analysis
5 1 (2.33%) Service Management
5 1 (2.33%) Supplier Management
Programming Languages
1 3 (6.98%) SQL
2 2 (4.65%) PL/SQL
Qualifications
1 26 (60.47%) Security Cleared
2 8 (18.60%) SC Cleared
3 2 (4.65%) Microsoft Certification
4 1 (2.33%) DBS Check
4 1 (2.33%) Degree
4 1 (2.33%) MCSA
4 1 (2.33%) MCSE
Quality Assurance & Compliance
1 6 (13.95%) SLA
System Software
1 20 (46.51%) Active Directory
2 17 (39.53%) VMware Infrastructure
3 10 (23.26%) XenApp
4 6 (13.95%) Microsoft App-V
5 2 (4.65%) NFS
6 1 (2.33%) Virtual Machines
Systems Management
1 9 (20.93%) SCCM
2 5 (11.63%) Systems Management Server (SMS)
Vendors
1 20 (46.51%) VMware
2 15 (34.88%) Microsoft
3 11 (25.58%) Citrix
4 6 (13.95%) AppSense
5 5 (11.63%) ThinPrint
6 3 (6.98%) Oracle
7 2 (4.65%) Apple
7 2 (4.65%) HP
7 2 (4.65%) Red Hat
8 1 (2.33%) Cisco
8 1 (2.33%) CommVault
8 1 (2.33%) Lotus
8 1 (2.33%) Virgin Media