The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Second Line Support
Rank 72 34 30
Rank change year-on-year
-38 -4
Contract jobs requiring a 2nd Line Support 7 7 17
As % of all contract IT jobs located in the North East 0.88% 1.98% 3.65%
As % of the Job Titles category 0.98% 2.17% 3.96%
Number of daily rates quoted 4 0 3
Average daily rate
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of your Daily Rate
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£171 - £95
90% offered a daily rate of more than £108 - £91
10% offered a daily rate of more than £230 - £99
UK excluding London average daily rate £160 £155 £160
% change year-on-year
+3.22% -3.12%
Number of hourly rates quoted 3 3 11
Average hourly rate £13.50 £15.00 £13.75
Average hourly rate % change year-on-year
-10.00% +9.09%
90% offered a hourly rate of more than £11.50 £13.80 £11.00
10% offered a hourly rate of more than £16.30 £15.80 £18.00
UK excluding London average hourly rate £14.50 £14.00 £14.00
% change year-on-year
+3.57% -
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
713 323 429
As % of all contract IT jobs located in the North East 89.80% 91.24% 92.06%
Number of daily rates quoted 464 146 174
Average daily rate £375 £329 £300
Average daily rate % change year-on-year
+13.98% +9.66%
90% offered a daily rate of more than £225 £175 £150
10% offered a daily rate of more than £510 £500 £450
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 44 44 36
Average hourly rate £15.00 £15.00 £13.11
Average hourly rate % change year-on-year
- +14.41%
90% offered a hourly rate of more than £10.57 £11.00 £10.50
10% offered a hourly rate of more than £32.09 £32.50 £25.00
UK excluding London average hourly rate £16.16 £16.20 £17.50
% change year-on-year
-0.24% -7.42%

2nd Line Support
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the North East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the North East

2nd Line Support
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the North East region.

2nd Line Support Daily Rate Trend in the North East

2nd Line Support
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the North East region over the 3 months to 24 October 2014.

2nd Line Support Daily Rate Histogram in the North East

2nd Line Support
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the North East region.

2nd Line Support Hourly Rate Trend in the North East

2nd Line Support
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the North East region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -34 7 £171 - 3
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the North East

For the 6 months to 24 October 2014, IT contractor jobs across the North East region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 10 (100.00%) Windows
2 6 (60.00%) Microsoft
2 6 (60.00%) Active Directory
3 5 (50.00%) MS Office
3 5 (50.00%) MS Exchange
3 5 (50.00%) Windows Server 2003
3 5 (50.00%) Windows Server 2008
3 5 (50.00%) Windows 7
4 3 (30.00%) Cisco
4 3 (30.00%) SharePoint
5 2 (20.00%) Windows XP
5 2 (20.00%) DNS
5 2 (20.00%) LAN
5 2 (20.00%) WAN
5 2 (20.00%) DSL
5 2 (20.00%) Service Management
5 2 (20.00%) WSUS
5 2 (20.00%) MPLS
5 2 (20.00%) Problem Management
6 1 (10.00%) SCCM
6 1 (10.00%) Data Protection
6 1 (10.00%) DV Cleared
6 1 (10.00%) Security Cleared
6 1 (10.00%) CAD
6 1 (10.00%) Configuration Management
6 1 (10.00%) German Language
6 1 (10.00%) VMware ESXi
6 1 (10.00%) Exchange Server 2010
6 1 (10.00%) Continuous Improvement
6 1 (10.00%) Capacity Management

2nd Line Support
Top Related IT Skills in the North East by Category

For the 6 months to 24 October 2014, IT contractor jobs across the North East region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (50.00%) MS Exchange
2 3 (30.00%) SharePoint
3 1 (10.00%) IBM Notes
3 1 (10.00%) Exchange Server 2010
Applications
1 5 (50.00%) MS Office
2 1 (10.00%) MS Excel
Communications & Networking
1 2 (20.00%) LAN
1 2 (20.00%) WAN
1 2 (20.00%) DNS
1 2 (20.00%) MPLS
1 2 (20.00%) DSL
2 1 (10.00%) Internet
2 1 (10.00%) DHCP
2 1 (10.00%) TCP/IP
General
1 1 (10.00%) Finance
1 1 (10.00%) Military
1 1 (10.00%) German Language
Operating Systems
1 10 (100.00%) Windows
2 5 (50.00%) Windows Server 2003
2 5 (50.00%) Windows Server 2008
2 5 (50.00%) Windows 7
3 2 (20.00%) Windows XP
4 1 (10.00%) Windows 8
Processes & Methodologies
1 2 (20.00%) Service Management
1 2 (20.00%) Problem Management
2 1 (10.00%) Data Protection
2 1 (10.00%) Continuous Improvement
2 1 (10.00%) Capacity Management
2 1 (10.00%) Disaster Recovery
2 1 (10.00%) Asset Management
2 1 (10.00%) ITIL
2 1 (10.00%) CAD
2 1 (10.00%) Configuration Management
Programming Languages
1 1 (10.00%) SQL
Qualifications
1 1 (10.00%) DV Cleared
1 1 (10.00%) Security Cleared
System Software
1 6 (60.00%) Active Directory
2 1 (10.00%) VMware ESXi
Systems Management
1 2 (20.00%) WSUS
2 1 (10.00%) SCCM
2 1 (10.00%) Netcool
2 1 (10.00%) OpenView Configuration Management
Vendors
1 6 (60.00%) Microsoft
2 3 (30.00%) Cisco
3 1 (10.00%) NetApp
3 1 (10.00%) Lotus
3 1 (10.00%) Mitel
Blyth, Northumberland
Allied Worldwide
Rate: Unspecified
Posted: 4 days ago