The table below looks at the statistics for the Call Centre Manager role in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Call Centre Manager in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Call Centre Manager
Rank - - -
Contract jobs requiring a Call Centre Manager 0 0 0
As % of all contract IT jobs located in the North East - - -
As % of the Job Titles category - - -
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate - £450 £450
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Call Centre Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
878 578 417
As % of all contract IT jobs located in the North East 94.51% 94.14% 94.34%
Number of daily rates quoted 542 349 219
Average daily rate £400 £350 £304
Average daily rate % change year-on-year
+14.28% +15.32%
90% offered a daily rate of more than £275 £250 £196
10% offered a daily rate of more than £533 £500 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 32 30 53
Average hourly rate £15.63 £16.00 £17.00
Average hourly rate % change year-on-year
-2.34% -5.88%
90% offered a hourly rate of more than £10.00 £10.68 £10.55
10% offered a hourly rate of more than £42.70 £38.50 £34.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Call Centre Manager
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing Call Centre Manager in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Call Centre Manager Jobs Demand Trend in the North East

Call Centre Manager
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Call Centre Manager across the North East region.

Call Centre Manager Daily Rate Trend in the North East

Call Centre Manager
Top 5 Related IT Skills in the North East

For the 6 months to 5 February 2016, IT contractor jobs across the North East region that cited Call Centre Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Call Centre Manager in their job title.

1 1 (100.00%) Front Office
1 1 (100.00%) Finance
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Coaching
1 1 (100.00%) Performance Metrics

Call Centre Manager
Top Related IT Skills in the North East by Category

For the 6 months to 5 February 2016, IT contractor jobs across the North East region that cited Call Centre Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Call Centre Manager in their job title. Up to 20 skills are shown per category.

General
1 1 (100.00%) Finance
1 1 (100.00%) Front Office
Miscellaneous
1 1 (100.00%) Performance Metrics
Processes & Methodologies
1 1 (100.00%) Coaching
1 1 (100.00%) Continuous Improvement