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The table below looks at the demand for Interactive Voice Response (IVR) skills within the North East region with a comparison to our Miscellaneous category. Included is a guide to the contractor rates offered in IT jobs that have cited IVR over the 3 months to 10 October 2008 with a comparison to the same period last year.

LinkInteractive Voice Response (IVR)
Location
3 months to
10 Oct 2008
Same period last year
Rank5357
Rank change on same period last yearUp+4
Matching contract IT job ads13
As % of all UK contract IT job ads sampled0.001 %0.003 %
As % of the category below1.075 %2.459 %
Daily rates quoted10
Average minimum daily rate£300-
Average daily rate£320-
% change on same period last year-
Average maximum daily rate£340-
UK excluding London average daily rate£440£390
% change on same period last year+12.82 %
Hourly rates quoted00
Average minimum hourly rate--
Average hourly rate--
% change on same period last year-
Average maximum hourly rate--
UK excluding London average hourly rate£30.00£25.50
% change on same period last year+17.64 %
North East IT Contractor Job Market, MiscellaneousMiscellaneous
North East
Matching contract IT job ads93122
As % of all UK contract IT job ads sampled0.131 %0.123 %
Daily rates quoted1833
Average minimum daily rate£301£287
Average daily rate£346£302
% change on same period last year+14.56 %
Average maximum daily rate£392£318
UK excluding London average daily rate£349£345
% change on same period last year+1.19 %
Hourly rates quoted1516
Average minimum hourly rate£19.95£14.76
Average hourly rate£21.66£16.35
% change on same period last year+32.46 %
Average maximum hourly rate£23.37£17.94
UK excluding London average hourly rate£24.99£26.29
% change on same period last year-4.93 %
IVR EnglandIVR
England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

IVR
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing IVR across the North East region as a proportion of the total demand within the Miscellaneous category.

North East IVR Demand Trend

IVR
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the North East region.

North East IVR Daily Rate Trend

IVR
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the North East region.

North East IVR Hourly Rate Trend

IVR
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the North East region over the 3 months to 10 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Tyne and WearUp+151£320-
IVR EnglandIVR
England

IVR
Top 20 Related IT Skills

For the 6 months to 10 October 2008, IT contractor jobs across the North East region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

17 (87.50 %)Windows
26 (75.00 %)SC Cleared
26 (75.00 %)Security Cleared
35 (62.50 %)Government
44 (50.00 %)Windows Server 2003
44 (50.00 %)Genesys
44 (50.00 %)Cisco
44 (50.00 %)Active Directory
53 (37.50 %)SAN
53 (37.50 %)Solaris
53 (37.50 %)Shell Script
53 (37.50 %)McAfee Security
53 (37.50 %)Validation
53 (37.50 %)CLARiiON
62 (25.00 %)Oracle
62 (25.00 %)Telecoms
62 (25.00 %)Siemens
71 (12.50 %)Avaya
71 (12.50 %)Avaya Certification
71 (12.50 %)CMS

IVR
Top Related IT Skills by Category

For the 6 months to 10 October 2008, IT contractor jobs across the North East region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

North East IT Contractor Job Market, Application PlatformsApplication Platforms
11 (12.50 %)CMS
North East IT Contractor Job Market, Communications & NetworkingCommunications & Networking
13 (37.50 %)SAN
North East IT Contractor Job Market, GeneralGeneral
15 (62.50 %)Government
22 (25.00 %)Telecoms
North East IT Contractor Job Market, Job TitlesJob Titles
13 (37.50 %)Support Engineer
22 (25.00 %)Administrator
22 (25.00 %)Storage Administrator
22 (25.00 %)Storage Engineer
22 (25.00 %)SAN Administrator
31 (12.50 %)Avaya Engineer
31 (12.50 %)Consultant
North East IT Contractor Job Market, MiscellaneousMiscellaneous
13 (37.50 %)CLARiiON
North East IT Contractor Job Market, Operating SystemsOperating Systems
17 (87.50 %)Windows
24 (50.00 %)Windows Server 2003
33 (37.50 %)Solaris
North East IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
16 (75.00 %)SC Cleared
16 (75.00 %)Security Cleared
23 (37.50 %)Validation
North East IT Contractor Job Market, Programming LanguagesProgramming Languages
13 (37.50 %)Shell Script
North East IT Contractor Job Market, QualificationsQualifications
11 (12.50 %)Avaya Certification
North East IT Contractor Job Market, System SoftwareSystem Software
14 (50.00 %)Active Directory
North East IT Contractor Job Market, VendorsVendors
14 (50.00 %)Cisco
14 (50.00 %)Genesys
23 (37.50 %)McAfee Security
32 (25.00 %)Oracle
32 (25.00 %)Siemens
41 (12.50 %)Avaya