The first table below looks at the demand for the Technical Support Analyst role in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 63 37 -
Rank change year-on-year
-26 -
Contract jobs requiring a Technical Support Analyst 1 1 0
As % of all contract IT jobs located in the North East 0.15% 0.33% -
As % of the Job Titles category 0.17% 0.36% -
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £278 £231 £185
% change year-on-year
+20.00% +25.00%
Number of hourly rates quoted 1 0 0
Average hourly rate £14.00 - -
UK excluding London average hourly rate £22.50 £14.50 £14.50
% change year-on-year
+55.17% -
Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
604 276 390
As % of all contract IT jobs located in the North East 92.35% 91.09% 91.55%
Number of daily rates quoted 367 111 189
Average daily rate £300 £300 £343
Average daily rate % change year-on-year
- -12.41%
90% offered a daily rate of more than £200 £238 £225
10% offered a daily rate of more than £465 £474 £550
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 19 23 33
Average hourly rate £14.00 £18.25 £15.00
Average hourly rate % change year-on-year
-23.28% +21.66%
90% offered a hourly rate of more than £10.00 £13.00 £10.00
10% offered a hourly rate of more than £22.50 £23.50 £37.50
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Technical Support Analyst
England

Technical Support Analyst
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Analyst in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the North East

Technical Support Analyst
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the North East region.

Technical Support Analyst Hourly Rate Trend in the North East

Technical Support Analyst
Top 17 Related IT Skills in the North East

For the 6 months to 18 April 2014, IT contractor jobs across the North East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

1 1 (100.00%) MS Office
1 1 (100.00%) Windows
1 1 (100.00%) Windows 2000
1 1 (100.00%) MS Excel
1 1 (100.00%) Windows XP
1 1 (100.00%) LAN
1 1 (100.00%) WAN
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) VMware
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows 7

Technical Support Analyst
Top Related IT Skills in the North East by Category

For the 6 months to 18 April 2014, IT contractor jobs across the North East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 1 (100.00%) MS Office
1 1 (100.00%) MS Excel
Communications & Networking
1 1 (100.00%) LAN
1 1 (100.00%) WAN
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 2000
1 1 (100.00%) Windows XP
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows 7
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware Infrastructure
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) VMware