The statistics below represent IT contracts advertised across the North East region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 May 2016
Same period 2015 Same period 2014
Technical Support
Rank 101 67 51
Rank change year-on-year
-34 -16
Contract jobs requiring a Technical Support 6 1 5
As % of all contract IT jobs located in the North East 0.43% 0.12% 0.84%
As % of the Job Titles category 0.48% 0.13% 0.89%
Number of daily rates quoted 3 1 5
Median daily rate £285 £240 £265
Median daily rate % change year-on-year
+18.75% -9.43%
90% offered a daily rate of more than £257 £240 £183
10% offered a daily rate of more than £357 £240 £355
UK excluding London median daily rate £289 £263 £225
% change year-on-year
+10.00% +16.66%
Number of hourly rates quoted 1 0 0
Median hourly rate £12.50 - -
UK excluding London median hourly rate £16.88 £14.50 £20.00
% change year-on-year
+16.37% -27.50%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
1250 764 559
As % of all contract IT jobs located in the North East 89.73% 95.26% 94.43%
Number of daily rates quoted 791 428 345
Median daily rate £335 £360 £350
Median daily rate % change year-on-year
-6.94% +2.85%
90% offered a daily rate of more than £230 £190 £224
10% offered a daily rate of more than £530 £540 £465
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 65 81 19
Median hourly rate £27.75 £15.00 £12.50
Median hourly rate % change year-on-year
+85.00% +20.00%
90% offered a hourly rate of more than £11.61 £10.50 £10.50
10% offered a hourly rate of more than £36.63 £22.50 £31.80
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

Technical Support
Jobs Demand Trend in the North East

The demand trend of IT contracts across the North East region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the North East

Technical Support
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the North East region.

Technical Support Daily Rate Trend in the North East

Technical Support
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the North East region.

Technical Support Hourly Rate Trend in the North East

Technical Support
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the North East region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -45 5 £285 +18.75% 1
Durham - 1 - -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 29 May 2016, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region featuring Technical Support in the job title.

1 7 (87.50%) Windows
2 6 (75.00%) Microsoft
3 3 (37.50%) Incident Management
3 3 (37.50%) Security Cleared
3 3 (37.50%) Windows Server
4 2 (25.00%) Analytical Skills
4 2 (25.00%) SC Cleared
4 2 (25.00%) VMware Infrastructure
4 2 (25.00%) SCCM
4 2 (25.00%) Computer Science
4 2 (25.00%) Microsoft App-V
4 2 (25.00%) VMware
4 2 (25.00%) SQL
4 2 (25.00%) Oracle
4 2 (25.00%) ITIL
4 2 (25.00%) Unix
4 2 (25.00%) Linux
4 2 (25.00%) Windows XP
4 2 (25.00%) Intranet
4 2 (25.00%) Service Management
5 1 (12.50%) Quality Management
5 1 (12.50%) Service Delivery
5 1 (12.50%) Change Management
5 1 (12.50%) Wi-Fi
5 1 (12.50%) Oracle EBS
5 1 (12.50%) SUSE
5 1 (12.50%) Debian
5 1 (12.50%) PostgreSQL
5 1 (12.50%) Systems Management Server (SMS)
5 1 (12.50%) Middleware

Technical Support Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (12.50%) Oracle EBS
Communications & Networking
1 2 (25.00%) Intranet
2 1 (12.50%) 3G
2 1 (12.50%) DHCP
2 1 (12.50%) DNS
2 1 (12.50%) Ethernet
2 1 (12.50%) Fibre Channel
2 1 (12.50%) TCP/IP
2 1 (12.50%) Wi-Fi
Database & Business Intelligence
1 1 (12.50%) Data Warehouse
1 1 (12.50%) PostgreSQL
General
1 1 (12.50%) Marketing
Libraries, Frameworks & Software Standards
1 1 (12.50%) Middleware
Miscellaneous
1 2 (25.00%) Analytical Skills
1 2 (25.00%) Computer Science
2 1 (12.50%) Clustering
2 1 (12.50%) Fat Client
2 1 (12.50%) NHS
2 1 (12.50%) Thin Client
Operating Systems
1 7 (87.50%) Windows
2 3 (37.50%) Windows Server
3 2 (25.00%) Linux
3 2 (25.00%) Unix
3 2 (25.00%) Windows XP
4 1 (12.50%) AIX
4 1 (12.50%) Debian
4 1 (12.50%) Solaris
4 1 (12.50%) SUSE
4 1 (12.50%) Windows 10
4 1 (12.50%) Windows 7
4 1 (12.50%) Windows 8
4 1 (12.50%) Windows Server 2003
4 1 (12.50%) Windows Server 2008
Processes & Methodologies
1 3 (37.50%) Incident Management
2 2 (25.00%) ITIL
2 2 (25.00%) Service Management
3 1 (12.50%) Change Management
3 1 (12.50%) Problem Management
3 1 (12.50%) QMS
3 1 (12.50%) Quality Management
3 1 (12.50%) Release Management
3 1 (12.50%) Root Cause Analysis
3 1 (12.50%) Service Delivery
3 1 (12.50%) Software Delivery
Programming Languages
1 2 (25.00%) SQL
2 1 (12.50%) Bash Shell
2 1 (12.50%) Perl
2 1 (12.50%) Python
Qualifications
1 3 (37.50%) Security Cleared
2 2 (25.00%) SC Cleared
3 1 (12.50%) CCNA
3 1 (12.50%) Cisco Certification
3 1 (12.50%) Degree
3 1 (12.50%) DV Cleared
3 1 (12.50%) MCSE
3 1 (12.50%) Microsoft Certification
3 1 (12.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (12.50%) ISO 9001
1 1 (12.50%) QA
1 1 (12.50%) SLA
System Software
1 2 (25.00%) Microsoft App-V
1 2 (25.00%) VMware Infrastructure
2 1 (12.50%) Active Directory
2 1 (12.50%) Oracle RAC
2 1 (12.50%) VMware ESX
2 1 (12.50%) XenApp
Systems Management
1 2 (25.00%) SCCM
2 1 (12.50%) Systems Management Server (SMS)
Vendors
1 6 (75.00%) Microsoft
2 2 (25.00%) Oracle
2 2 (25.00%) VMware
3 1 (12.50%) AppSense
3 1 (12.50%) Citrix
3 1 (12.50%) Red Hat
3 1 (12.50%) ThinPrint
3 1 (12.50%) Wall Street Systems
Newcastle upon Tyne, Tyne and Wear, North East...
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Rate: up to £9.48 per hour
Posted: 23 days ago