The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 140 134 135
Rank change year-on-year
-6 +1
Contract jobs requiring a 2nd Line Support Engineer 26 2 7
As % of all contract IT jobs located in the North West 0.60% 0.064% 0.24%
As % of the Job Titles category 0.64% 0.070% 0.26%
Number of daily rates quoted 10 0 2
Average daily rate
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£205 - £135
UK excluding London average daily rate £173 £178 £135
% change year-on-year
-2.81% +31.48%
Number of hourly rates quoted 12 0 2
Average hourly rate £14.50 - £20.25
90% offered a hourly rate of more than £11.50 - £20.05
10% offered a hourly rate of more than £15.45 - £20.45
UK excluding London average hourly rate £16.00 £14.00 £16.00
% change year-on-year
+14.28% -12.50%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
4068 2855 2683
As % of all contract IT jobs located in the North West 93.50% 92.04% 92.10%
Number of daily rates quoted 2453 1584 1329
Average daily rate £400 £350 £325
Average daily rate % change year-on-year
+14.28% +7.69%
90% offered a daily rate of more than £250 £220 £220
10% offered a daily rate of more than £550 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 200 181 207
Average hourly rate £19.00 £17.50 £17.50
Average hourly rate % change year-on-year
+8.57% -
90% offered a hourly rate of more than £11.50 £10.00 £10.50
10% offered a hourly rate of more than £50.80 £45.00 £35.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

2nd Line Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the North West

2nd Line Support Engineer
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the North West region.

2nd Line Support Engineer Daily Rate Trend in the North West

2nd Line Support Engineer
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the North West region over the 3 months to 3 September 2015.

2nd Line Support Engineer Daily Rate Histogram in the North West

2nd Line Support Engineer
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the North West region.

2nd Line Support Engineer Hourly Rate Trend in the North West

2nd Line Support Engineer
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the North West region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -4 16 £288 - 2
Merseyside - 9 £200 - 2
Cheshire -13 1 £115 - 1
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 3 September 2015, IT contractor jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 30 (78.95%) Windows
2 24 (63.16%) Active Directory
3 19 (50.00%) Microsoft
4 16 (42.11%) VMware
5 15 (39.47%) Windows 7
6 13 (34.21%) Citrix
7 9 (23.68%) Windows XP
7 9 (23.68%) SCCM
8 8 (21.05%) Windows Server 2008
8 8 (21.05%) ITIL
9 7 (18.42%) MS Office
9 7 (18.42%) Windows Server 2003
9 7 (18.42%) Cisco
10 6 (15.79%) Windows 8
11 5 (13.16%) MS Exchange
12 4 (10.53%) MS Excel
12 4 (10.53%) NHS
12 4 (10.53%) Windows Server 2012
12 4 (10.53%) Incident Management
13 3 (7.89%) Cisco ICM
13 3 (7.89%) Cisco UCCE
13 3 (7.89%) Migration
13 3 (7.89%) Cisco IPCC
13 3 (7.89%) LAN
13 3 (7.89%) SQL
13 3 (7.89%) WAN
13 3 (7.89%) Microsoft Certification
14 2 (5.26%) SLA
14 2 (5.26%) EMC
14 2 (5.26%) SQL Server

2nd Line Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 3 September 2015, IT contractor jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.16%) MS Exchange
2 2 (5.26%) Exchange Server 2007
3 1 (2.63%) Office Communications Server
3 1 (2.63%) Lync
3 1 (2.63%) Exchange Server 2010
3 1 (2.63%) IIS
3 1 (2.63%) SharePoint
Applications
1 7 (18.42%) MS Office
2 4 (10.53%) MS Excel
Business Applications
1 1 (2.63%) Remedy ITSM
Cloud Services
1 2 (5.26%) Office 365
Communications & Networking
1 3 (7.89%) WAN
1 3 (7.89%) LAN
1 3 (7.89%) Cisco ICM
2 2 (5.26%) VoIP
2 2 (5.26%) Firewall
3 1 (2.63%) Wireless
3 1 (2.63%) DHCP
3 1 (2.63%) VPN
3 1 (2.63%) SAN
3 1 (2.63%) Internet
3 1 (2.63%) Cisco IOS
3 1 (2.63%) NAS
3 1 (2.63%) WebEx
Database & Business Intelligence
1 2 (5.26%) SQL Server
2 1 (2.63%) SQL Server Reporting Services
2 1 (2.63%) SQL Server 2005
2 1 (2.63%) SQL Server Integration Services
2 1 (2.63%) SQL Server 2008
General
1 1 (2.63%) Finance
1 1 (2.63%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.63%) .NET
Miscellaneous
1 4 (10.53%) NHS
2 1 (2.63%) Thin Client
2 1 (2.63%) Clustering
2 1 (2.63%) Fat Client
Operating Systems
1 30 (78.95%) Windows
2 15 (39.47%) Windows 7
3 9 (23.68%) Windows XP
4 8 (21.05%) Windows Server 2008
5 7 (18.42%) Windows Server 2003
6 6 (15.79%) Windows 8
7 4 (10.53%) Windows Server 2012
8 2 (5.26%) Windows Vista
9 1 (2.63%) Linux
9 1 (2.63%) UNIX
Processes & Methodologies
1 8 (21.05%) ITIL
2 4 (10.53%) Incident Management
3 3 (7.89%) Migration
4 1 (2.63%) Configuration Management
4 1 (2.63%) Service Management
4 1 (2.63%) Change Management
4 1 (2.63%) ITSM
Programming Languages
1 3 (7.89%) SQL
2 1 (2.63%) C#
Qualifications
1 3 (7.89%) Microsoft Certification
2 1 (2.63%) ITIL Certification
2 1 (2.63%) MCITP
2 1 (2.63%) MCP
2 1 (2.63%) MCSA
Quality Assurance & Compliance
1 2 (5.26%) SLA
System Software
1 24 (63.16%) Active Directory
2 2 (5.26%) VMware ESX
3 1 (2.63%) Hyper-V
3 1 (2.63%) XenApp
3 1 (2.63%) XenDesktop
3 1 (2.63%) vSphere
Systems Management
1 9 (23.68%) SCCM
2 3 (7.89%) Cisco UCCE
2 3 (7.89%) Cisco IPCC
3 2 (5.26%) McAfee ePO
4 1 (2.63%) Cisco CUCM
4 1 (2.63%) Systems Management Server (SMS)
Vendors
1 19 (50.00%) Microsoft
2 16 (42.11%) VMware
3 13 (34.21%) Citrix
4 7 (18.42%) Cisco
5 2 (5.26%) EMC
5 2 (5.26%) CheckPoint
5 2 (5.26%) McAfee
5 2 (5.26%) Clearswift
6 1 (2.63%) Veeam
6 1 (2.63%) Remedy
6 1 (2.63%) BMC
6 1 (2.63%) Apple
6 1 (2.63%) HP
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