The first table below looks at the demand for the 2nd Line Support Engineer role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 123 113 134
Rank change year-on-year
-10 +21
Contract jobs requiring a 2nd Line Support Engineer 13 7 2
As % of all contract IT jobs located in the North West 0.41% 0.29% 0.065%
As % of the Job Titles category 0.45% 0.31% 0.071%
Number of daily rates quoted 5 0 0
Average daily rate £120 - -
UK excluding London average daily rate £150 £150 £150
Number of hourly rates quoted 2 6 0
Average hourly rate £14.36 £18.40 -
Average hourly rate % change year-on-year
-21.98% -
UK excluding London average hourly rate £15.00 £15.75 £15.50
% change year-on-year
-4.76% +1.61%
Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2915 2248 2813
As % of all contract IT jobs located in the North West 91.87% 93.36% 91.93%
Number of daily rates quoted 1541 1068 1362
Average daily rate £350 £330 £325
Average daily rate % change year-on-year
+6.06% +1.53%
90% offered a daily rate of more than £210 £220 £205
10% offered a daily rate of more than £500 £480 £475
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 206 183 187
Average hourly rate £17.50 £18.00 £19.00
Average hourly rate % change year-on-year
-2.77% -5.26%
90% offered a hourly rate of more than £11.69 £11.00 £11.37
10% offered a hourly rate of more than £40.00 £52.47 £37.50
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the North West

2nd Line Support Engineer
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the North West region.

2nd Line Support Engineer Daily Rate Trend in the North West

2nd Line Support Engineer
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the North West region.

2nd Line Support Engineer Hourly Rate Trend in the North West

2nd Line Support Engineer
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the North West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Manchester -9 6 £120 - 4
Cheshire - 2 £120 -
Merseyside - - - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 18 April 2014, IT contractor jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 18 (75.00%) Windows
2 16 (66.67%) Active Directory
3 14 (58.33%) Windows XP
4 12 (50.00%) MS Office
5 8 (33.33%) MS Exchange
5 8 (33.33%) Microsoft
6 7 (29.17%) Windows 7
6 7 (29.17%) MS Excel
6 7 (29.17%) Blackberry
7 5 (20.83%) SCCM
7 5 (20.83%) SC Cleared
7 5 (20.83%) Security Cleared
8 4 (16.67%) VMware Infrastructure
8 4 (16.67%) Windows Server 2008
8 4 (16.67%) Finance
8 4 (16.67%) VMware
8 4 (16.67%) ServiceCenter
8 4 (16.67%) Continuous Improvement
8 4 (16.67%) HP
8 4 (16.67%) Windows NT
8 4 (16.67%) Windows 2000
8 4 (16.67%) NetWare
8 4 (16.67%) VPN
9 3 (12.50%) Incident Management
10 2 (8.33%) Service Management
10 2 (8.33%) Change Management
10 2 (8.33%) Financial Institution
10 2 (8.33%) Configuration Management
10 2 (8.33%) Project Management
10 2 (8.33%) Citrix

2nd Line Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 18 April 2014, IT contractor jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (33.33%) MS Exchange
2 2 (8.33%) IBM Notes
3 1 (4.17%) Exchange Server 2003
3 1 (4.17%) Exchange Server 2007
Applications
1 12 (50.00%) MS Office
2 7 (29.17%) MS Excel
Cloud Services
1 1 (4.17%) Office 365
Communications & Networking
1 4 (16.67%) VPN
2 1 (4.17%) DNS
2 1 (4.17%) TCP/IP
2 1 (4.17%) LAN
2 1 (4.17%) WAN
2 1 (4.17%) DHCP
2 1 (4.17%) Internet
General
1 4 (16.67%) Finance
2 2 (8.33%) Financial Institution
Miscellaneous
1 7 (29.17%) Blackberry
2 2 (8.33%) NHS
Operating Systems
1 18 (75.00%) Windows
2 14 (58.33%) Windows XP
3 7 (29.17%) Windows 7
4 4 (16.67%) Windows Server 2008
4 4 (16.67%) Windows NT
4 4 (16.67%) Windows 2000
4 4 (16.67%) NetWare
5 2 (8.33%) Windows Server 2003
6 1 (4.17%) Windows Vista
Processes & Methodologies
1 4 (16.67%) Continuous Improvement
2 3 (12.50%) Incident Management
3 2 (8.33%) Service Management
3 2 (8.33%) Change Management
3 2 (8.33%) Configuration Management
3 2 (8.33%) Project Management
4 1 (4.17%) ITIL
4 1 (4.17%) Mobile Device Management
4 1 (4.17%) Migration
Qualifications
1 5 (20.83%) SC Cleared
1 5 (20.83%) Security Cleared
2 1 (4.17%) MCSE
2 1 (4.17%) MCSA
2 1 (4.17%) HND
2 1 (4.17%) Microsoft Certification
System Software
1 16 (66.67%) Active Directory
2 4 (16.67%) VMware Infrastructure
Systems Management
1 5 (20.83%) SCCM
2 4 (16.67%) ServiceCenter
Vendors
1 8 (33.33%) Microsoft
2 4 (16.67%) VMware
2 4 (16.67%) HP
3 2 (8.33%) Citrix
3 2 (8.33%) Lotus