The table below looks at the statistics for the Call Centre Manager role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Call Centre Manager in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Call Centre Manager
Rank 159 - 139
Rank change year-on-year
- 0
Contract jobs requiring a Call Centre Manager 7 0 1
As % of all contract IT jobs located in the North West 0.17% - 0.033%
As % of the Job Titles category 0.18% - 0.035%
Number of daily rates quoted 5 0 0
Average daily rate £425 - -
UK excluding London average daily rate £425 - -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Call Centre Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3797 3652 2889
As % of all contract IT jobs located in the North West 94.31% 94.08% 94.07%
Number of daily rates quoted 2294 1933 1524
Average daily rate £400 £380 £350
Average daily rate % change year-on-year
+5.26% +8.57%
90% offered a daily rate of more than £270 £250 £208
10% offered a daily rate of more than £540 £525 £500
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 150 224 209
Average hourly rate £18.99 £17.50 £17.50
Average hourly rate % change year-on-year
+8.48% -
90% offered a hourly rate of more than £12.00 £11.00 £11.50
10% offered a hourly rate of more than £47.33 £49.50 £40.57
UK excluding London average hourly rate £17.50 £16.70 £17.45
% change year-on-year
+4.79% -4.29%

Call Centre Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Call Centre Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Call Centre Manager Jobs Demand Trend in the North West

Call Centre Manager
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Call Centre Manager across the North West region.

Call Centre Manager Daily Rate Trend in the North West

Call Centre Manager
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Call Centre Manager within the North West region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester - 6 £425 -
Call Centre Manager
England

Call Centre Manager
Top 6 Related IT Skills in the North West

For the 6 months to 28 April 2016, IT contractor jobs across the North West region that cited Call Centre Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Call Centre Manager in their job title.

1 5 (71.43%) Project Management
2 4 (57.14%) Retail
2 4 (57.14%) PRINCE2
2 4 (57.14%) PRINCE2 Certification
3 2 (28.57%) Finance
4 1 (14.29%) Banking

Call Centre Manager
Top Related IT Skills in the North West by Category

For the 6 months to 28 April 2016, IT contractor jobs across the North West region that cited Call Centre Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Call Centre Manager in their job title. Up to 20 skills are shown per category.

General
1 4 (57.14%) Retail
2 2 (28.57%) Finance
3 1 (14.29%) Banking
Processes & Methodologies
1 5 (71.43%) Project Management
2 4 (57.14%) PRINCE2
Qualifications
1 4 (57.14%) PRINCE2 Certification