The table below looks at the statistics for Cisco ICM skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 147 - 113
Rank change year-on-year
- 0
Contract jobs citing Cisco ICM 1 0 5
As % of all contract IT jobs located in the North West 0.028% - 0.21%
As % of the Communications & Networking category 0.21% - 1.51%
Number of daily rates quoted 0 0 0
Average daily rate
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of your Daily Rate
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- - -
UK excluding London average daily rate £370 £448 -
% change year-on-year
-17.31% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Cisco ICM
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the North West region.

Communications & Networking Category
North West
Contract IT job ads with a match in the
Communications & Networking category
486 340 331
As % of all contract IT jobs located in the North West 13.47% 12.00% 14.16%
Number of daily rates quoted 226 135 120
Average daily rate £350 £303 £303
Average daily rate % change year-on-year
+15.70% -0.16%
90% offered a daily rate of more than £235 £195 £150
10% offered a daily rate of more than £500 £425 £425
UK excluding London average daily rate £347 £350 £315
% change year-on-year
-0.72% +11.11%
Number of hourly rates quoted 43 32 46
Average hourly rate £18.50 £31.00 £20.00
Average hourly rate % change year-on-year
-40.32% +55.00%
90% offered a hourly rate of more than £12.40 £12.50 £12.00
10% offered a hourly rate of more than £51.67 £45.00 £37.50
UK excluding London average hourly rate £30.00 £21.00 £22.50
% change year-on-year
+42.85% -6.66%

Cisco ICM
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the North West region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the North West

Cisco ICM
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the North West region.

Cisco ICM Daily Rate Trend in the North West

Cisco ICM
Top 10 Related IT Skills in the North West

For the 6 months to 27 March 2015, IT contractor jobs across the North West region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 1 (100.00%) Broadband
1 1 (100.00%) Cisco
1 1 (100.00%) Biometrics
1 1 (100.00%) Project Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) IVR
1 1 (100.00%) Speech Recognition
1 1 (100.00%) User Acceptance Testing
1 1 (100.00%) Cisco ICM Scripting

Cisco ICM
Top Related IT Skills in the North West by Category

For the 6 months to 27 March 2015, IT contractor jobs across the North West region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Communications & Networking
1 1 (100.00%) Broadband
Job Titles
1 1 (100.00%) Services Delivery Manager
1 1 (100.00%) Service Manager
1 1 (100.00%) Delivery Manager
Miscellaneous
1 1 (100.00%) Biometrics
1 1 (100.00%) IVR
Processes & Methodologies
1 1 (100.00%) Project Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) Speech Recognition
1 1 (100.00%) User Acceptance Testing
1 1 (100.00%) Cisco ICM Scripting
Vendors
1 1 (100.00%) Cisco