The table below looks at the statistics for Cisco ICM skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Cisco Unified Intelligent Contact Management Enterprise
Rank 142 - -
Rank change year-on-year
- 0
Contract jobs citing Cisco ICM 1 0 0
As % of all contract IT jobs located in the North West 0.032% - -
As % of the Communications & Networking category 0.22% - -
Number of daily rates quoted 0 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
- - -
UK excluding London average daily rate £333 £300 £225
% change year-on-year
+10.83% +33.33%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Cisco ICM
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the North West region.

Communications & Networking Category
North West
Contract IT job ads with a match in the
Communications & Networking category
464 366 516
As % of all contract IT jobs located in the North West 14.85% 12.77% 15.66%
Number of daily rates quoted 242 183 181
Average daily rate £300 £300 £325
Average daily rate % change year-on-year
- -7.69%
90% offered a daily rate of more than £205 £192 £225
10% offered a daily rate of more than £439 £488 £454
UK excluding London average daily rate £338 £325 £330
% change year-on-year
+3.84% -1.51%
Number of hourly rates quoted 41 43 59
Average hourly rate £22.50 £29.00 £20.00
Average hourly rate % change year-on-year
-22.41% +45.00%
90% offered a hourly rate of more than £13.79 £14.50 £12.50
10% offered a hourly rate of more than £45.00 £40.00 £32.75
UK excluding London average hourly rate £22.50 £23.21 £25.00
% change year-on-year
-3.05% -7.16%

Cisco ICM
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the North West region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the North West

Cisco ICM
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the North West region.

Cisco ICM Daily Rate Trend in the North West

Cisco ICM
Top 20 Related IT Skills in the North West

For the 6 months to 29 August 2014, IT contractor jobs across the North West region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 1 (100.00%) SQL
1 1 (100.00%) ITIL
1 1 (100.00%) UNIX
1 1 (100.00%) Windows
1 1 (100.00%) Linux
1 1 (100.00%) Windows 2000
1 1 (100.00%) Windows NT
1 1 (100.00%) Data Modelling
1 1 (100.00%) LAN
1 1 (100.00%) WAN
1 1 (100.00%) Cisco
1 1 (100.00%) MGCP
1 1 (100.00%) H.323
1 1 (100.00%) Telecoms
1 1 (100.00%) IVR
1 1 (100.00%) Release Management
1 1 (100.00%) Cisco UCCE
1 1 (100.00%) Cisco CUCM
1 1 (100.00%) Performance Tuning
1 1 (100.00%) Cisco ICM Scripting

Cisco ICM
Top Related IT Skills in the North West by Category

For the 6 months to 29 August 2014, IT contractor jobs across the North West region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Communications & Networking
1 1 (100.00%) LAN
1 1 (100.00%) WAN
1 1 (100.00%) MGCP
1 1 (100.00%) H.323
General
1 1 (100.00%) Telecoms
Job Titles
1 1 (100.00%) Cisco Engineer
Miscellaneous
1 1 (100.00%) IVR
Operating Systems
1 1 (100.00%) UNIX
1 1 (100.00%) Windows
1 1 (100.00%) Linux
1 1 (100.00%) Windows 2000
1 1 (100.00%) Windows NT
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Data Modelling
1 1 (100.00%) Release Management
1 1 (100.00%) Performance Tuning
1 1 (100.00%) Cisco ICM Scripting
Programming Languages
1 1 (100.00%) SQL
Systems Management
1 1 (100.00%) Cisco UCCE
1 1 (100.00%) Cisco CUCM
Vendors
1 1 (100.00%) Cisco