The table below looks at the statistics for Cisco IPCC skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco IPCC over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Cisco IP Contact Center (IPCC)
Rank 157 135 -
Rank change year-on-year
-22 -
Contract jobs citing Cisco IPCC 1 6 0
As % of all contract IT jobs located in the North West 0.026% 0.18% -
As % of the Systems Management category 0.44% 2.64% -
Number of daily rates quoted 1 5 0
Average daily rate £600 £550 -
Average daily rate % change year-on-year
+9.09% -
UK excluding London average daily rate £650 £550 £480
% change year-on-year
+18.18% +14.58%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Cisco IPCC
England

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised in the North West region.

Systems Management Category
North West
Contract IT job ads with a match in the
Systems Management category
229 227 203
As % of all contract IT jobs located in the North West 6.04% 6.94% 7.23%
Number of daily rates quoted 123 110 106
Average daily rate £400 £375 £313
Average daily rate % change year-on-year
+6.66% +20.00%
90% offered a daily rate of more than £275 £165 £147
10% offered a daily rate of more than £545 £530 £425
UK excluding London average daily rate £393 £365 £343
% change year-on-year
+7.53% +6.56%
Number of hourly rates quoted 11 6 11
Average hourly rate £20.00 £32.54 £28.28
Average hourly rate % change year-on-year
-38.53% +15.07%
90% offered a hourly rate of more than £15.20 £20.74 £12.45
10% offered a hourly rate of more than £40.00 £38.20 £43.40
UK excluding London average hourly rate £35.00 £21.50 £21.50
% change year-on-year
+62.79% -

Cisco IPCC
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Cisco IPCC across the North West region as a proportion of the total demand within the Systems Management category.

Cisco IPCC Jobs Demand Trend in the North West

Cisco IPCC
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco IPCC across the North West region.

Cisco IPCC Daily Rate Trend in the North West

Cisco IPCC
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco IPCC across the North West region.

Cisco IPCC Hourly Rate Trend in the North West

Cisco IPCC
Top 18 Related IT Skills in the North West

For the 6 months to 12 February 2016, IT contractor jobs across the North West region citing Cisco IPCC also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco IPCC.

1 4 (80.00%) Cisco
2 2 (40.00%) CCNP
2 2 (40.00%) CCNA
2 2 (40.00%) Cisco Certification
2 2 (40.00%) CCVP
2 2 (40.00%) IVR
2 2 (40.00%) Cisco UCCE
2 2 (40.00%) Unified Communications
2 2 (40.00%) Incident Management
2 2 (40.00%) Cisco ICM
2 2 (40.00%) IP Telephony
2 2 (40.00%) VoIP
3 1 (20.00%) Security Cleared
3 1 (20.00%) Verint
3 1 (20.00%) Data Centre
3 1 (20.00%) BPSS Clearance
3 1 (20.00%) BT
3 1 (20.00%) Genesys

Cisco IPCC
Top Related IT Skills in the North West by Category

For the 6 months to 12 February 2016, IT contractor jobs across the North West region citing Cisco IPCC also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco IPCC. Up to 20 skills are shown per category.

Communications & Networking
1 2 (40.00%) Cisco ICM
1 2 (40.00%) IP Telephony
1 2 (40.00%) Unified Communications
1 2 (40.00%) VoIP
Job Titles
1 2 (40.00%) 1st/2nd Line Support
1 2 (40.00%) 1st/2nd Line Support Engineer
1 2 (40.00%) 2nd Line Engineer
1 2 (40.00%) 2nd Line Support
1 2 (40.00%) 2nd Line Support Engineer
1 2 (40.00%) Cisco Engineer
1 2 (40.00%) Cisco Expert
1 2 (40.00%) Cisco Support
1 2 (40.00%) Cisco Support Engineer
1 2 (40.00%) Support Engineer
2 1 (20.00%) Service Manager
2 1 (20.00%) Service Transition Manager
2 1 (20.00%) Transition Manager
Miscellaneous
1 2 (40.00%) IVR
2 1 (20.00%) Data Centre
Processes & Methodologies
1 2 (40.00%) Incident Management
Qualifications
1 2 (40.00%) CCNA
1 2 (40.00%) CCNP
1 2 (40.00%) CCVP
1 2 (40.00%) Cisco Certification
2 1 (20.00%) BPSS Clearance
2 1 (20.00%) Security Cleared
Systems Management
1 2 (40.00%) Cisco UCCE
Vendors
1 4 (80.00%) Cisco
2 1 (20.00%) BT
2 1 (20.00%) Genesys
2 1 (20.00%) Verint