The table below looks at the statistics for CTI skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited CTI over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 145 - 134
Rank change year-on-year
- 0
Contract jobs citing CTI 9 0 2
As % of all contract IT jobs located in the North West 0.24% - 0.071%
As % of the Communications & Networking category 1.52% - 0.53%
Number of daily rates quoted 4 0 0
Average daily rate £450 - -
UK excluding London average daily rate £473 £303 £325
% change year-on-year
+56.19% -6.92%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £15.00
UK excluding London average hourly rate £45.00 - £25.50
CTI
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the North West region.

Communications & Networking Category
North West
Contract IT job ads with a match in the
Communications & Networking category
592 434 375
As % of all contract IT jobs located in the North West 15.79% 13.33% 13.36%
Number of daily rates quoted 345 212 176
Average daily rate £420 £350 £325
Average daily rate % change year-on-year
+20.00% +7.69%
90% offered a daily rate of more than £250 £225 £220
10% offered a daily rate of more than £600 £452 £548
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 35 39 26
Average hourly rate £16.84 £18.13 £18.03
Average hourly rate % change year-on-year
-7.11% +0.55%
90% offered a hourly rate of more than £13.00 £11.50 £11.00
10% offered a hourly rate of more than £40.00 £40.75 £31.56
UK excluding London average hourly rate £30.00 £26.50 £21.00
% change year-on-year
+13.20% +26.19%

CTI
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing CTI across the North West region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in the North West

CTI
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI across the North West region.

CTI Daily Rate Trend in the North West

CTI
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI across the North West region.

CTI Hourly Rate Trend in the North West

CTI
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CTI within the North West region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire - 9 £450 -
CTI
England

CTI
Top 13 Related IT Skills in the North West

For the 6 months to 13 February 2016, IT contractor jobs across the North West region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 9 (100.00%) EMC
1 9 (100.00%) Avaya
2 8 (88.89%) CRM
2 8 (88.89%) IVR
3 7 (77.78%) Dynamics CRM
3 7 (77.78%) Social Media
3 7 (77.78%) Analytical Skills
3 7 (77.78%) Radian6
4 6 (66.67%) MBA
5 5 (55.56%) MS Excel
6 4 (44.44%) Cisco
6 4 (44.44%) Genesys
6 4 (44.44%) WFM

CTI
Top Related IT Skills in the North West by Category

For the 6 months to 13 February 2016, IT contractor jobs across the North West region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Applications
1 5 (55.56%) MS Excel
Business Applications
1 7 (77.78%) Dynamics CRM
1 7 (77.78%) Radian6
Job Titles
1 8 (88.89%) Avaya Specialist
2 1 (11.11%) Architect
2 1 (11.11%) Avaya Consultant
2 1 (11.11%) Consultant
Miscellaneous
1 8 (88.89%) IVR
2 7 (77.78%) Analytical Skills
2 7 (77.78%) Social Media
Processes & Methodologies
1 8 (88.89%) CRM
2 4 (44.44%) WFM
Qualifications
1 6 (66.67%) MBA
Vendors
1 9 (100.00%) Avaya
1 9 (100.00%) EMC
2 4 (44.44%) Cisco
2 4 (44.44%) Genesys