North West CTI Contracts

This section looks at the demand for Computer Telephony Integration (CTI) skills within the North West region with a comparison to our Communications & Networking category. Included is a guide to the contractor rates offered in IT job ads that have cited CTI over the 3 months to 8 July 2008 with a comparison to the same period last year.

Computer Telephony Integration (CTI)
Location Belfast Berkshire Bury Bury St Edmunds Canary Wharf Cheshire Chester City of London County Antrim Coventry Crewe Docklands, London East Anglia East Midlands East of England England Glasgow Hampshire Ipswich Leeds London Manchester Middlesex Midlands Newcastle North East North West Northampton Northamptonshire Northern Ireland Reading Scotland Sheffield South East South West South Yorkshire Suffolk Surrey Swindon Thames Valley Tyne and Wear UK Warwickshire West Midlands West Yorkshire Wiltshire Winchester Yorkshire	3 months to 8 Jul 2008	Same period last year
Rank	143	128
Rank change on same period last year	-15
Matching contract IT job ads	5	8
As % of all UK contract IT job ads sampled	0.007 %	0.008 %
As % of the category below	0.742 %	1.581 %
Daily rates quoted	1	5
Average minimum daily rate	£350	£456
Average daily rate	£388	£471
% change on same period last year	-17.72 %
Average maximum daily rate	£425	£486
UK excluding London average daily rate	£350	£385
% change on same period last year	-9.01 %
Hourly rates quoted	1	0
Average minimum hourly rate	£10.00	-
Average hourly rate	£10.63	-
% change on same period last year	-
Average maximum hourly rate	£11.25	-
UK excluding London average hourly rate	£31.28	£35.00
% change on same period last year	-10.62 %
Communications & Networking North West
Matching contract IT job ads	674	506
As % of all UK contract IT job ads sampled	0.889 %	0.529 %
Daily rates quoted	138	89
Average minimum daily rate	£369	£281
Average daily rate	£394	£294
% change on same period last year	+34.17 %
Average maximum daily rate	£419	£306
UK excluding London average daily rate	£341	£344
% change on same period last year	-0.88 %
Hourly rates quoted	76	61
Average minimum hourly rate	£24.81	£21.46
Average hourly rate	£26.92	£23.00
% change on same period last year	+17.05 %
Average maximum hourly rate	£29.03	£24.53
UK excluding London average hourly rate	£25.60	£28.49
% change on same period last year	-10.13 %
CTI England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

CTI
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing CTI across the North West region as a proportion of the total demand within the Communications & Networking category.

CTI
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CTI across the North West region.

CTI
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI across the North West region.

CTI
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT job ads citing CTI within the North West region over the 3 months to 8 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Cheshire	-	4	-	-
Manchester	-	1	£388	-

CTI England

CTI
Top 30 Related IT Skills

For the 6 months to 8 July 2008, IT contractor jobs across the North West region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI.

1 11 (47.83 %) IVR 2 9 (39.13 %) Smalltalk 2 9 (39.13 %) IBM 3 6 (26.09 %) VoIP 4 5 (21.74 %) Avaya 4 5 (21.74 %) VB.NET 4 5 (21.74 %) .NET 5 4 (17.39 %) C++ 6 3 (13.04 %) C# 6 3 (13.04 %) WebServices 6 3 (13.04 %) Siemens 6 3 (13.04 %) .NET Framework 6 3 (13.04 %) AJAX 6 3 (13.04 %) TETRA 7 2 (8.696 %) CMS

7 2 (8.696 %) Softphone 7 2 (8.696 %) Dutch Language 7 2 (8.696 %) French Language 7 2 (8.696 %) Italian Language 7 2 (8.696 %) Spanish Language 7 2 (8.696 %) DPNSS 7 2 (8.696 %) Avaya Certification 7 2 (8.696 %) Nortel 7 2 (8.696 %) ISDN 7 2 (8.696 %) Oracle 7 2 (8.696 %) SQL Server 7 2 (8.696 %) ASP.NET 8 1 (4.348 %) JSP 8 1 (4.348 %) MS Office 8 1 (4.348 %) Java

CTI
Top Related IT Skills by Category

For the 6 months to 8 July 2008, IT contractor jobs across the North West region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Development 1 5 (21.74 %) .NET 2 3 (13.04 %) WebServices 2 3 (13.04 %) .NET Framework 2 3 (13.04 %) AJAX 3 2 (8.696 %) ASP.NET 4 1 (4.348 %) JSP 4 1 (4.348 %) J2EE 4 1 (4.348 %) JSF 4 1 (4.348 %) WCF 4 1 (4.348 %) WPF 4 1 (4.348 %) Silverlight	Application Platforms 1 2 (8.696 %) CMS
Applications 1 1 (4.348 %) MS Office	Communications & Networking 1 6 (26.09 %) VoIP 2 3 (13.04 %) TETRA 3 2 (8.696 %) Softphone 3 2 (8.696 %) DPNSS 3 2 (8.696 %) ISDN 4 1 (4.348 %) Nortel Meridian
Database & Business Intelligence 1 2 (8.696 %) SQL Server	General 1 1 (4.348 %) Telecoms 1 1 (4.348 %) Insurance
Job Titles 1 10 (43.48 %) Architect 2 3 (13.04 %) Analyst 2 3 (13.04 %) Software Engineer 3 2 (8.696 %) Developer 4 1 (4.348 %) Technical Architect 4 1 (4.348 %) Solutions Architect 4 1 (4.348 %) Support Analyst 4 1 (4.348 %) Technical Support 4 1 (4.348 %) Helpdesk Analyst 4 1 (4.348 %) Administrator 4 1 (4.348 %) Project Manager 4 1 (4.348 %) Business Analyst 4 1 (4.348 %) Senior Software Engineer 4 1 (4.348 %) Helpdesk Administrator 4 1 (4.348 %) Business Intelligence Analyst 4 1 (4.348 %) Insurance Business Analyst 4 1 (4.348 %) Voice Analyst	Miscellaneous 1 11 (47.83 %) IVR 2 2 (8.696 %) Dutch Language 2 2 (8.696 %) French Language 2 2 (8.696 %) Italian Language 2 2 (8.696 %) Spanish Language 3 1 (4.348 %) Client/Server 3 1 (4.348 %) Management Information System
Processes & Methodologies 1 1 (4.348 %) Business Intelligence 1 1 (4.348 %) Data Modelling 1 1 (4.348 %) PRINCE 1 1 (4.348 %) GAP Analysis 1 1 (4.348 %) Migration 1 1 (4.348 %) QMS	Programming Languages 1 9 (39.13 %) Smalltalk 2 5 (21.74 %) VB.NET 3 4 (17.39 %) C++ 4 3 (13.04 %) C# 5 1 (4.348 %) Java 5 1 (4.348 %) JavaScript
Qualifications 1 2 (8.696 %) Avaya Certification	Vendors 1 9 (39.13 %) IBM 2 5 (21.74 %) Avaya 3 3 (13.04 %) Siemens 4 2 (8.696 %) Nortel 4 2 (8.696 %) Oracle 5 1 (4.348 %) Chordiant