The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Customer Insight
Rank 141 158 140
Rank change year-on-year
+17 -18
Contract jobs citing Customer Insight 13 12 3
As % of all contract IT jobs located in the North West 0.37% 0.27% 0.095%
As % of the Processes & Methodologies category 0.44% 0.33% 0.13%
Number of daily rates quoted 9 9 2
Median daily rate £400 £350 £613
Median daily rate % change year-on-year
+14.28% -42.85%
90% offered a daily rate of more than £320 £339 £383
10% offered a daily rate of more than £425 £414 £843
UK excluding London median daily rate £400 £432 £400
% change year-on-year
-7.34% +8.00%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £67.50 - £15.00
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2941 3626 2400
As % of all contract IT jobs located in the North West 83.01% 82.00% 75.81%
Number of daily rates quoted 1877 2271 1379
Median daily rate £400 £425 £375
Median daily rate % change year-on-year
-5.88% +13.33%
90% offered a daily rate of more than £300 £288 £264
10% offered a daily rate of more than £550 £550 £525
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 94 140 112
Median hourly rate £24.00 £37.00 £30.00
Median hourly rate % change year-on-year
-35.13% +23.33%
90% offered a hourly rate of more than £12.58 £14.50 £12.50
10% offered a hourly rate of more than £60.92 £56.97 £78.00
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Customer Insight
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the North West

Customer Insight
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the North West region.

Customer Insight Daily Rate Trend in the North West

Customer Insight
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the North West region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire - 4 £360 -
Manchester -8 1 - - 2
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in the North West

For the 6 months to 27 September 2016, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for Customer Insight.

1 10 (52.63%) SQL
1 10 (52.63%) SAS
2 6 (31.58%) Market Research
2 6 (31.58%) Agile Software Development
3 5 (26.32%) Telecoms
3 5 (26.32%) BusinessObjects
3 5 (26.32%) CRM
3 5 (26.32%) SAP
3 5 (26.32%) Campaign Analysis
3 5 (26.32%) QlikView
3 5 (26.32%) Marketing
4 4 (21.05%) SAS Data Integration Studio
4 4 (21.05%) Kalman Filter
4 4 (21.05%) User Experience
4 4 (21.05%) Actionable Insight
4 4 (21.05%) Usability Testing
4 4 (21.05%) Data Integration
4 4 (21.05%) Tableau
4 4 (21.05%) Statistical Modelling
4 4 (21.05%) SPSS
4 4 (21.05%) Data Mining
5 3 (15.79%) Human Factors
5 3 (15.79%) Service Design
5 3 (15.79%) Ethnography
6 2 (10.53%) Analytical Skills
6 2 (10.53%) Prototyping
6 2 (10.53%) User Acceptance Testing
6 2 (10.53%) Psychology
6 2 (10.53%) Security Cleared
6 2 (10.53%) Information Governance

Customer Insight
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (52.63%) SAS
Applications
1 4 (21.05%) SPSS
2 2 (10.53%) MS Visio
Business Applications
1 1 (5.26%) Salesforce.com CRM
Database & Business Intelligence
1 5 (26.32%) BusinessObjects
1 5 (26.32%) QlikView
2 4 (21.05%) Data Mining
2 4 (21.05%) SAS Data Integration Studio
3 2 (10.53%) Crystal Reports
General
1 5 (26.32%) Marketing
1 5 (26.32%) Telecoms
Job Titles
1 13 (68.42%) Analyst
2 9 (47.37%) Customer Analyst
2 9 (47.37%) Customer Insight Analyst
2 9 (47.37%) Insight Analyst
3 5 (26.32%) QlikView Analyst
3 5 (26.32%) SQL Analyst
4 4 (21.05%) Business Analyst
5 3 (15.79%) Digital User Researcher
5 3 (15.79%) User Researcher
6 2 (10.53%) Project Manager
6 2 (10.53%) Research Analyst
7 1 (5.26%) Agile Business Analyst
7 1 (5.26%) Business Systems Analyst
7 1 (5.26%) CRM Analyst
7 1 (5.26%) CRM Manager
7 1 (5.26%) Digital Project Manager
7 1 (5.26%) Salesforce.com Business Analyst
7 1 (5.26%) Technical Business Analyst
7 1 (5.26%) Transformation Project Manager
7 1 (5.26%) User Experience Researcher
Miscellaneous
1 4 (21.05%) Data Integration
1 4 (21.05%) User Experience
2 2 (10.53%) Analytical Skills
2 2 (10.53%) Psychology
3 1 (5.26%) Management Information System
3 1 (5.26%) Visualisation
Processes & Methodologies
1 6 (31.58%) Agile Software Development
1 6 (31.58%) Market Research
2 5 (26.32%) Campaign Analysis
2 5 (26.32%) CRM
3 4 (21.05%) Actionable Insight
3 4 (21.05%) Kalman Filter
3 4 (21.05%) Statistical Modelling
3 4 (21.05%) Usability Testing
4 3 (15.79%) Ethnography
4 3 (15.79%) Human Factors
4 3 (15.79%) Service Design
5 2 (10.53%) Information Governance
5 2 (10.53%) Prototyping
5 2 (10.53%) Stakeholder Management
5 2 (10.53%) User Acceptance Testing
5 2 (10.53%) Waterfall
6 1 (5.26%) Customer Analysis
6 1 (5.26%) Guerrilla Research
6 1 (5.26%) Scrum
6 1 (5.26%) Tag Management
Programming Languages
1 10 (52.63%) SQL
Qualifications
1 2 (10.53%) Security Cleared
2 1 (5.26%) BPSS Clearance
2 1 (5.26%) ITIL Certification
2 1 (5.26%) SC Cleared
Quality Assurance & Compliance
1 1 (5.26%) Disclosure Scotland
Vendors
1 5 (26.32%) SAP
2 4 (21.05%) Tableau
3 1 (5.26%) Salesforce.com