The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Customer Insight
Rank 155 132 136
Rank change year-on-year
-23 +4
Contract jobs citing Customer Insight 7 3 1
As % of all contract IT jobs located in the North West 0.16% 0.097% 0.034%
As % of the Processes & Methodologies category 0.20% 0.13% 0.048%
Number of daily rates quoted 6 3 1
Average daily rate
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£345 £350 £312
Average daily rate % change year-on-year
-1.42% +12.17%
UK excluding London average daily rate £416 £400 £325
% change year-on-year
+4.06% +23.07%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £15.00 -
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
3459 2300 2078
As % of all contract IT jobs located in the North West 78.90% 74.15% 71.38%
Number of daily rates quoted 2130 1275 1052
Average daily rate £413 £366 £333
Average daily rate % change year-on-year
+12.62% +10.15%
90% offered a daily rate of more than £290 £265 £240
10% offered a daily rate of more than £575 £525 £475
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 136 102 105
Average hourly rate £40.00 £26.50 £20.00
Average hourly rate % change year-on-year
+50.94% +32.50%
90% offered a hourly rate of more than £16.16 £12.50 £12.00
10% offered a hourly rate of more than £59.50 £67.00 £50.00
UK excluding London average hourly rate £32.50 £26.83 £30.25
% change year-on-year
+21.13% -11.30%

Customer Insight
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Customer Insight across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the North West

Customer Insight
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the North West region.

Customer Insight Daily Rate Trend in the North West

Customer Insight
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the North West region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -20 3 £375 +7.14% 1
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in the North West

For the 6 months to 2 September 2015, IT contractor jobs across the North West region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 9 (56.25%) SQL
2 8 (50.00%) SAS
3 7 (43.75%) CRM
3 7 (43.75%) Telecoms
3 7 (43.75%) Analytical Skills
4 5 (31.25%) QlikView
5 4 (25.00%) Marketing
5 4 (25.00%) PRINCE2
5 4 (25.00%) Target Operating Model
6 3 (18.75%) Broadband
6 3 (18.75%) Business Intelligence
6 3 (18.75%) ERP
6 3 (18.75%) PRINCE
6 3 (18.75%) Workflow
6 3 (18.75%) Finance
6 3 (18.75%) Migration
6 3 (18.75%) Clustering
6 3 (18.75%) Agile Software Development
6 3 (18.75%) Data Analysis
6 3 (18.75%) Workflow Management
6 3 (18.75%) Analytics
6 3 (18.75%) Propensity Modelling
6 3 (18.75%) Stakeholder Engagement
6 3 (18.75%) Marketing Strategy
7 2 (12.50%) Degree
7 2 (12.50%) Business Transformation
7 2 (12.50%) User Experience
7 2 (12.50%) Business Analysis
7 2 (12.50%) Business Development
7 2 (12.50%) Statistical Analysis

Customer Insight
Top Related IT Skills in the North West by Category

For the 6 months to 2 September 2015, IT contractor jobs across the North West region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 8 (50.00%) SAS
Applications
1 2 (12.50%) MS Excel
2 1 (6.25%) MS Visio
Business Applications
1 1 (6.25%) Cognos Business Intelligence
Communications & Networking
1 3 (18.75%) Broadband
2 1 (6.25%) NGN
Database & Business Intelligence
1 5 (31.25%) QlikView
2 1 (6.25%) Big Data
2 1 (6.25%) Data Mining
General
1 7 (43.75%) Telecoms
2 4 (25.00%) Marketing
3 3 (18.75%) Finance
4 2 (12.50%) Multimedia
Job Titles
1 11 (68.75%) Analyst
2 10 (62.50%) Insight Analyst
3 7 (43.75%) Customer Insight Analyst
3 7 (43.75%) Customer Analyst
4 3 (18.75%) Data Analyst
4 3 (18.75%) Consultant
5 2 (12.50%) Business Change Consultant
5 2 (12.50%) Business Consultant
5 2 (12.50%) Change Consultant
6 1 (6.25%) Business Intelligence Analyst
6 1 (6.25%) Technical Leader
6 1 (6.25%) Campaign Analyst
6 1 (6.25%) Business Data Analyst
6 1 (6.25%) SAS BI Analyst
6 1 (6.25%) CRM Analyst
6 1 (6.25%) Data Insight Analyst
6 1 (6.25%) Insight Data Analyst
6 1 (6.25%) Technical Consultant
6 1 (6.25%) Business Analyst
Miscellaneous
1 7 (43.75%) Analytical Skills
2 3 (18.75%) Clustering
3 2 (12.50%) Management Information System
3 2 (12.50%) User Experience
4 1 (6.25%) Statistics
4 1 (6.25%) Psychology
4 1 (6.25%) Human Factors
Processes & Methodologies
1 7 (43.75%) CRM
2 4 (25.00%) PRINCE2
2 4 (25.00%) Target Operating Model
3 3 (18.75%) Analytics
3 3 (18.75%) Propensity Modelling
3 3 (18.75%) Stakeholder Engagement
3 3 (18.75%) Agile Software Development
3 3 (18.75%) Marketing Strategy
3 3 (18.75%) Workflow
3 3 (18.75%) Migration
3 3 (18.75%) ERP
3 3 (18.75%) Business Intelligence
3 3 (18.75%) PRINCE
3 3 (18.75%) Data Analysis
3 3 (18.75%) Workflow Management
4 2 (12.50%) Business Analysis
4 2 (12.50%) Statistical Analysis
4 2 (12.50%) Business Development
4 2 (12.50%) Stakeholder Management
4 2 (12.50%) Risk Management
Programming Languages
1 9 (56.25%) SQL
Qualifications
1 2 (12.50%) Degree
2 1 (6.25%) MBA
Vendors
1 1 (6.25%) Cognos
1 1 (6.25%) IBM