The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Customer Insight
England / North West
Rank 129 155 138
Rank change year-on-year
+26 -17
Contract jobs citing Customer Insight 8 5 8
As % of all contract IT jobs located in the North West 0.31% 0.13% 0.24%
As % of the Processes & Methodologies category 0.37% 0.16% 0.30%
Number of daily rates quoted 5 5 0
Median daily rate £500 £450 -
Median daily rate % change year-on-year
+11.11% -
UK excluding London median daily rate £425 £450 £400
% change year-on-year
-5.55% +12.50%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £125.00 - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2135 3156 2639
As % of all contract IT jobs located in the North West 82.31% 82.29% 77.96%
Number of daily rates quoted 1363 1903 1514
Median daily rate £400 £400 £400
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £575 £533 £550
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+1.87% -
Number of hourly rates quoted 96 144 112
Median hourly rate £42.48 £37.50 £37.00
Median hourly rate % change year-on-year
+13.26% +1.35%
90% offered a hourly rate of more than £14.95 £16.00 £13.90
10% offered a hourly rate of more than £51.71 £50.00 £55.00
UK excluding London median hourly rate £36.00 £40.00 £27.79
% change year-on-year
-10.00% +43.93%

Customer Insight
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the North West

Customer Insight
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the North West region.

Customer Insight Daily Rate Trend in the North West

Customer Insight
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the North West region over the 3 months to 25 February 2017.

Customer Insight Daily Rate Histogram in the North West

Customer Insight
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the North West region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Merseyside - 5 £500 - 1
Manchester +8 1 £800 +77.77% 2
Lancashire - 1 - -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in the North West

For the 6 months to 25 February 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for Customer Insight.

1 7 (46.67%) SAP
1 7 (46.67%) BusinessObjects
2 6 (40.00%) Marketing
3 5 (33.33%) Data Integration
3 5 (33.33%) Market Research
3 5 (33.33%) Tableau
3 5 (33.33%) Statistical Modelling
3 5 (33.33%) Campaign Analysis
3 5 (33.33%) SAS Data Integration Studio
3 5 (33.33%) Kalman Filter
3 5 (33.33%) SPSS
3 5 (33.33%) Data Mining
3 5 (33.33%) SAS
3 5 (33.33%) SQL
3 5 (33.33%) Agile Software Development
3 5 (33.33%) Service Design
3 5 (33.33%) Actionable Insight
4 4 (26.67%) Project Management
4 4 (26.67%) CRM
4 4 (26.67%) Customer Engagement
5 3 (20.00%) User Acceptance Testing
5 3 (20.00%) Psychology
5 3 (20.00%) Human Factors
5 3 (20.00%) User Experience
5 3 (20.00%) Analytics
5 3 (20.00%) Information Governance
5 3 (20.00%) Crystal Reports
5 3 (20.00%) Actionable Recommendations
5 3 (20.00%) Waterfall
6 2 (13.33%) Six Sigma

Customer Insight
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (33.33%) SAS
Applications
1 5 (33.33%) SPSS
2 1 (6.67%) MS Excel
Database & Business Intelligence
1 7 (46.67%) BusinessObjects
2 5 (33.33%) Data Mining
2 5 (33.33%) SAS Data Integration Studio
3 3 (20.00%) Crystal Reports
General
1 6 (40.00%) Marketing
2 1 (6.67%) Finance
Job Titles
1 5 (33.33%) Analyst
1 5 (33.33%) Customer Analyst
1 5 (33.33%) Customer Insight Analyst
1 5 (33.33%) Insight Analyst
2 4 (26.67%) Research Analyst
3 3 (20.00%) Designer
3 3 (20.00%) Digital Transformation
3 3 (20.00%) Digital Transformation Manager
3 3 (20.00%) Project Manager
3 3 (20.00%) Transformation Manager
3 3 (20.00%) UX Designer
4 2 (13.33%) Business Manager
4 2 (13.33%) CRM Manager
4 2 (13.33%) Digital Project Manager
4 2 (13.33%) Transformation Project Manager
5 1 (6.67%) Business Change Manager
5 1 (6.67%) Change Manager
5 1 (6.67%) Integration Manager
5 1 (6.67%) Integration Project Manager
5 1 (6.67%) Systems Integration Manager
Miscellaneous
1 3 (20.00%) User Experience
2 2 (13.33%) Analytical Skills
2 2 (13.33%) Management Information System
3 1 (6.67%) Social Media
Processes & Methodologies
1 5 (33.33%) Actionable Insight
1 5 (33.33%) Agile Software Development
1 5 (33.33%) Campaign Analysis
1 5 (33.33%) Data Integration
1 5 (33.33%) Kalman Filter
1 5 (33.33%) Market Research
1 5 (33.33%) Service Design
1 5 (33.33%) Statistical Modelling
2 4 (26.67%) CRM
2 4 (26.67%) Customer Engagement
2 4 (26.67%) Project Management
3 3 (20.00%) Analytics
3 3 (20.00%) Human Factors
3 3 (20.00%) Information Governance
3 3 (20.00%) Psychology
3 3 (20.00%) User Acceptance Testing
3 3 (20.00%) Waterfall
4 2 (13.33%) Business Analytics
4 2 (13.33%) Business Transformation
4 2 (13.33%) Lean Six Sigma
Programming Languages
1 5 (33.33%) SQL
2 1 (6.67%) C
Qualifications
1 1 (6.67%) ITIL Certification
Quality Assurance & Compliance
1 3 (20.00%) Actionable Recommendations
Vendors
1 7 (46.67%) SAP
2 5 (33.33%) Tableau
3 1 (6.67%) Guidewire
3 1 (6.67%) Microsoft
Manchester, Lancashire
Bupa
Rate: Competitive Package - 6 to 8 months fixed term contract
Posted: 3 days ago
Liverpool, Merseyside
Harvey Nash plc
Posted: 5 days ago