Service Desk Manager Contracts in the North West
 
Demand Trend Daily Rate Trend Hourly Rate Trend Related Skills

The first table below looks at the demand for the Service Desk Manager role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Manager in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Service Desk Manager
Rank 116 131 128
Rank change year-on-year
+15 -3
Contract jobs requiring a Service Desk Manager 1 1 4
As % of all contract IT jobs located in the North West 0.044% 0.032% 0.130%
As % of the Job Titles category 0.047% 0.034% 0.140%
Number of daily rates quoted 1 1 1
Average daily rate £356 £225 £350
Average daily rate % change year-on-year
+58.14% -35.71%
UK excluding London average daily rate £238 £288 £250
% change year-on-year
-17.39% +15.00%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £24.81
UK excluding London average hourly rate £18.90 £17.50 £24.81
% change year-on-year
+8.00% -29.46%
All Job Titles
North West
Contract IT job ads with a match in the
Job Titles category		 2144 2900 2856
As % of all contract IT jobs located in the North West 93.34% 91.57% 92.76%
Number of daily rates quoted 1014 1446 1426
Average daily rate £335 £325 £325
Average daily rate % change year-on-year
+3.07% -
90% offered a daily rate of more than £200 £225 £185
10% offered a daily rate of more than £475 £475 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 171 169 190
Average hourly rate £18.50 £19.50 £17.00
Average hourly rate % change year-on-year
-5.12% +14.70%
90% offered a hourly rate of more than £11.29 £12.00 £10.00
10% offered a hourly rate of more than £45.00 £33.00 £40.00
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
Service Desk Manager
England

Service Desk Manager
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Manager across the North West region as a proportion of the total demand within the Job Titles category.

North West Service Desk Manager Jobs Demand Trend

Service Desk Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Manager across the North West region.

North West Service Desk Manager Daily Rate Trend

Service Desk Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Manager across the North West region.

North West Service Desk Manager Hourly Rate Trend

Service Desk Manager
Top 23 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the North West region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Manager in their job title.

1 4 (66.67%) ITIL
1 4 (66.67%) SLA
2 3 (50.00%) Service Delivery
2 3 (50.00%) Service Management
3 2 (33.33%) Quality Management
3 2 (33.33%) Incident Management
3 2 (33.33%) Operations Management
3 2 (33.33%) Matrix Management
3 2 (33.33%) Time Management
3 2 (33.33%) SC Cleared
3 2 (33.33%) Security Cleared
3 2 (33.33%) Change Management
3 2 (33.33%) Finance
3 2 (33.33%) ITIL Certification
4 1 (16.67%) NHS
4 1 (16.67%) PRINCE2 Certification
4 1 (16.67%) PRINCE2
4 1 (16.67%) Windows
4 1 (16.67%) Migration
4 1 (16.67%) Stakeholder Management
4 1 (16.67%) Windows 7
4 1 (16.67%) SCCM
4 1 (16.67%) Project Planning

Service Desk Manager
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the North West region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

General
1 2 (33.33%) Finance
Miscellaneous
1 1 (16.67%) NHS
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows 7
Processes & Methodologies
1 4 (66.67%) ITIL
2 3 (50.00%) Service Management
2 3 (50.00%) Service Delivery
3 2 (33.33%) Change Management
3 2 (33.33%) Quality Management
3 2 (33.33%) Incident Management
3 2 (33.33%) Operations Management
3 2 (33.33%) Matrix Management
3 2 (33.33%) Time Management
4 1 (16.67%) Project Planning
4 1 (16.67%) PRINCE2
4 1 (16.67%) Migration
4 1 (16.67%) Stakeholder Management
Qualifications
1 2 (33.33%) ITIL Certification
1 2 (33.33%) SC Cleared
1 2 (33.33%) Security Cleared
2 1 (16.67%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (66.67%) SLA
Systems Management
1 1 (16.67%) SCCM
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Last Updated Friday 17 May 2013
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