The table below looks at the statistics for the Service Operations Manager role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Operations Manager in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Operations Manager
Rank 135 - 142
Rank change year-on-year
- 0
Contract jobs requiring a Service Operations Manager 8 0 1
As % of all contract IT jobs located in the North West 0.26% - 0.030%
As % of the Job Titles category 0.28% - 0.033%
Number of daily rates quoted 4 0 1
Average daily rate
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£425 - £425
UK excluding London average daily rate £438 - £425
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Service Operations Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2874 2645 3045
As % of all contract IT jobs located in the North West 92.00% 92.29% 92.44%
Number of daily rates quoted 1602 1315 1547
Average daily rate £350 £325 £325
Average daily rate % change year-on-year
+7.69% -
90% offered a daily rate of more than £218 £219 £205
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 181 203 218
Average hourly rate £16.75 £17.50 £17.51
Average hourly rate % change year-on-year
-4.28% -0.05%
90% offered a hourly rate of more than £11.00 £10.50 £11.34
10% offered a hourly rate of more than £40.00 £35.00 £39.50
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Service Operations Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Operations Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Operations Manager Jobs Demand Trend in the North West

Service Operations Manager
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Operations Manager across the North West region.

Service Operations Manager Daily Rate Trend in the North West

Service Operations Manager
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Operations Manager across the North West region over the 3 months to 29 August 2014.

Service Operations Manager Daily Rate Histogram in the North West

Service Operations Manager
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Operations Manager within the North West region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire - 5 £400 -
Service Operations Manager
England

Service Operations Manager
Top 30 Related IT Skills in the North West

For the 6 months to 29 August 2014, IT contractor jobs across the North West region that cited Service Operations Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Operations Manager in their job title.

1 6 (75.00%) ITIL
1 6 (75.00%) Service Management
2 5 (62.50%) Service Delivery
3 4 (50.00%) Finance
3 4 (50.00%) Supplier Management
4 3 (37.50%) Banking
4 3 (37.50%) SLA
5 2 (25.00%) Change Management
5 2 (25.00%) Six Sigma
5 2 (25.00%) Lean Six Sigma
6 1 (12.50%) Remedy ITSM
6 1 (12.50%) SCCM
6 1 (12.50%) Performance Management
6 1 (12.50%) ITIL V2
6 1 (12.50%) Capacity Management
6 1 (12.50%) Service Continuity Management
6 1 (12.50%) Forefront Identity Manager
6 1 (12.50%) Billing
6 1 (12.50%) PKI
6 1 (12.50%) IT Governance
6 1 (12.50%) Operations Management
6 1 (12.50%) Remedy
6 1 (12.50%) Identity Management
6 1 (12.50%) Risk Management
6 1 (12.50%) Stakeholder Management
6 1 (12.50%) Business Continuity
6 1 (12.50%) Disaster Recovery
6 1 (12.50%) Microsoft
6 1 (12.50%) BMC
6 1 (12.50%) SharePoint

Service Operations Manager
Top Related IT Skills in the North West by Category

For the 6 months to 29 August 2014, IT contractor jobs across the North West region that cited Service Operations Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Operations Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) SharePoint
Business Applications
1 1 (12.50%) Remedy ITSM
General
1 4 (50.00%) Finance
2 3 (37.50%) Banking
3 1 (12.50%) Billing
Miscellaneous
1 1 (12.50%) PKI
Processes & Methodologies
1 6 (75.00%) Service Management
1 6 (75.00%) ITIL
2 5 (62.50%) Service Delivery
3 4 (50.00%) Supplier Management
4 2 (25.00%) Six Sigma
4 2 (25.00%) Lean Six Sigma
4 2 (25.00%) Change Management
5 1 (12.50%) Disaster Recovery
5 1 (12.50%) Identity Management
5 1 (12.50%) Risk Management
5 1 (12.50%) Stakeholder Management
5 1 (12.50%) Business Continuity
5 1 (12.50%) Performance Management
5 1 (12.50%) ITIL V2
5 1 (12.50%) Capacity Management
5 1 (12.50%) Service Continuity Management
5 1 (12.50%) IT Governance
5 1 (12.50%) Operations Management
Quality Assurance & Compliance
1 3 (37.50%) SLA
Systems Management
1 1 (12.50%) SCCM
1 1 (12.50%) Forefront Identity Manager
Vendors
1 1 (12.50%) Microsoft
1 1 (12.50%) BMC
1 1 (12.50%) Remedy