The table below looks at the statistics for the Support Technician role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Technician in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Support Technician
Rank 134 125 118
Rank change year-on-year
-9 -7
Contract jobs requiring a Support Technician 10 11 15
As % of all contract IT jobs located in the North West 0.31% 0.39% 0.50%
As % of the Job Titles category 0.34% 0.43% 0.55%
Number of daily rates quoted 2 0 0
Average daily rate
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£140 - -
UK excluding London average daily rate £175 £162 £115
% change year-on-year
+7.85% +41.08%
Number of hourly rates quoted 7 11 12
Average hourly rate £15.00 £15.00 £16.75
Average hourly rate % change year-on-year
- -10.44%
90% offered a hourly rate of more than £14.50 £13.50 £13.50
10% offered a hourly rate of more than £16.50 £20.00 £22.20
UK excluding London average hourly rate £13.50 £13.00 £13.50
% change year-on-year
+3.84% -3.70%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2978 2575 2741
As % of all contract IT jobs located in the North West 92.17% 90.93% 90.91%
Number of daily rates quoted 1739 1290 1390
Average daily rate £350 £338 £331
Average daily rate % change year-on-year
+3.70% +2.11%
90% offered a daily rate of more than £220 £205 £200
10% offered a daily rate of more than £520 £500 £488
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 175 189 213
Average hourly rate £16.08 £20.00 £21.00
Average hourly rate % change year-on-year
-19.60% -4.76%
90% offered a hourly rate of more than £10.00 £11.00 £11.71
10% offered a hourly rate of more than £37.00 £41.00 £45.05
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Support Technician
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Support Technician in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the North West

Support Technician
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician across the North West region.

Support Technician Daily Rate Trend in the North West

Support Technician
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician across the North West region.

Support Technician Hourly Rate Trend in the North West

Support Technician
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Technician within the North West region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -8 3 £165 - 3
Cheshire +6 1 - - 1
Lancashire -22 1 £115 - 1
Merseyside - - - -
Support Technician
England

Support Technician
Top 30 Related IT Skills in the North West

For the 6 months to 19 December 2014, IT contractor jobs across the North West region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title.

1 13 (61.90%) Windows
2 11 (52.38%) Active Directory
3 6 (28.57%) Windows XP
4 5 (23.81%) Microsoft
4 5 (23.81%) Adobe
5 4 (19.05%) Windows 7
6 3 (14.29%) UNIX
6 3 (14.29%) Microsoft Certification
6 3 (14.29%) MCSE
6 3 (14.29%) Linux
7 2 (9.52%) ITIL
7 2 (9.52%) Java
7 2 (9.52%) MCSA
7 2 (9.52%) Apache
7 2 (9.52%) HP
7 2 (9.52%) Red Hat
7 2 (9.52%) Chemistry
7 2 (9.52%) Biology
7 2 (9.52%) Enterprise Architecture
7 2 (9.52%) Degree
8 1 (4.76%) Windows Vista
8 1 (4.76%) OMEGAMON
8 1 (4.76%) Oracle Coherence
8 1 (4.76%) Mac OS
8 1 (4.76%) Ganglia
8 1 (4.76%) Hadoop
8 1 (4.76%) CA Wily
8 1 (4.76%) yum
8 1 (4.76%) Social Media
8 1 (4.76%) Puppet

Support Technician
Top Related IT Skills in the North West by Category

For the 6 months to 19 December 2014, IT contractor jobs across the North West region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.52%) Apache
2 1 (4.76%) Oracle Coherence
2 1 (4.76%) WebSphere
2 1 (4.76%) Tomcat
2 1 (4.76%) WebLogic
2 1 (4.76%) JBoss
Applications
1 1 (4.76%) MS Excel
1 1 (4.76%) MS Office
Communications & Networking
1 1 (4.76%) LDAP
1 1 (4.76%) FTP
1 1 (4.76%) TCP/IP
1 1 (4.76%) DNS
Database & Business Intelligence
1 1 (4.76%) Hadoop
1 1 (4.76%) MySQL
General
1 1 (4.76%) Back Office
Libraries, Frameworks & Software Standards
1 1 (4.76%) LAMP
1 1 (4.76%) Middleware
1 1 (4.76%) Web Services
Miscellaneous
1 2 (9.52%) Chemistry
1 2 (9.52%) Biology
2 1 (4.76%) Social Media
2 1 (4.76%) Statistics
2 1 (4.76%) Visualisation
2 1 (4.76%) Life Science
2 1 (4.76%) Wiki
2 1 (4.76%) Blackberry
Operating Systems
1 13 (61.90%) Windows
2 6 (28.57%) Windows XP
3 4 (19.05%) Windows 7
4 3 (14.29%) UNIX
4 3 (14.29%) Linux
5 1 (4.76%) Windows Vista
5 1 (4.76%) Mac OS
5 1 (4.76%) Windows Server 2012
5 1 (4.76%) Windows Server 2008
5 1 (4.76%) Windows 2000 Server
5 1 (4.76%) CentOS
5 1 (4.76%) Red Hat Enterprise Linux
5 1 (4.76%) AIX
5 1 (4.76%) HPUX
5 1 (4.76%) Solaris
Processes & Methodologies
1 2 (9.52%) ITIL
1 2 (9.52%) Enterprise Architecture
2 1 (4.76%) Network Management
2 1 (4.76%) Root Cause Analysis
2 1 (4.76%) Software Deployment
2 1 (4.76%) Service Delivery
Programming Languages
1 2 (9.52%) Java
2 1 (4.76%) R
2 1 (4.76%) MATLAB
2 1 (4.76%) Python
2 1 (4.76%) Perl
2 1 (4.76%) PHP
2 1 (4.76%) C++
Qualifications
1 3 (14.29%) Microsoft Certification
1 3 (14.29%) MCSE
2 2 (9.52%) MCSA
2 2 (9.52%) Degree
3 1 (4.76%) ITIL Foundation Certificate
3 1 (4.76%) SC Cleared
3 1 (4.76%) Security Cleared
3 1 (4.76%) Cisco Certification
3 1 (4.76%) PhD
3 1 (4.76%) CCNA
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 11 (52.38%) Active Directory
2 1 (4.76%) GPFS
2 1 (4.76%) Microsoft App-V
Systems Management
1 1 (4.76%) OMEGAMON
1 1 (4.76%) Ganglia
1 1 (4.76%) CA Wily
1 1 (4.76%) yum
1 1 (4.76%) Puppet
1 1 (4.76%) SCCM
1 1 (4.76%) Foglight
1 1 (4.76%) Tivoli
1 1 (4.76%) Nagios
Vendors
1 5 (23.81%) Microsoft
1 5 (23.81%) Adobe
2 2 (9.52%) HP
2 2 (9.52%) Red Hat
3 1 (4.76%) Lumension
3 1 (4.76%) Tumbleweed
3 1 (4.76%) AppSense
3 1 (4.76%) TIBCO
3 1 (4.76%) Remedy
3 1 (4.76%) Citrix
3 1 (4.76%) CA
3 1 (4.76%) Sun
3 1 (4.76%) Cisco
3 1 (4.76%) IBM
3 1 (4.76%) Oracle