The first table below looks at the demand for the Technical Support Analyst role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Analyst in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Technical Support Analyst
Rank 112 - 125
Rank change year-on-year
- 0
Contract jobs requiring a Technical Support Analyst 7 0 5
As % of all contract IT jobs located in the North West 0.296% - 0.166%
As % of the Job Titles category 0.318% - 0.179%
Number of daily rates quoted 0 0 5
Average daily rate - - £268
UK excluding London average daily rate £225 £185 £188
% change year-on-year
+21.62% -1.33%
Number of hourly rates quoted 3 0 0
Average hourly rate £14.00 - -
UK excluding London average hourly rate £14.00 £13.50 £18.25
% change year-on-year
+3.70% -26.02%
All Job Titles
North West
Contract IT job ads with a match in the
Job Titles category
2202 2887 2793
As % of all contract IT jobs located in the North West 93.27% 91.53% 92.79%
Number of daily rates quoted 1041 1432 1395
Average daily rate £333 £325 £325
Average daily rate % change year-on-year
+2.30% -
90% offered a daily rate of more than £205 £225 £180
10% offered a daily rate of more than £475 £475 £473
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 178 174 190
Average hourly rate £18.00 £19.00 £17.50
Average hourly rate % change year-on-year
-5.26% +8.57%
90% offered a hourly rate of more than £11.00 £12.00 £10.00
10% offered a hourly rate of more than £45.00 £33.30 £40.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Technical Support Analyst
England

Technical Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Analyst across the North West region as a proportion of the total demand within the Job Titles category.

North West Technical Support Analyst Jobs Demand Trend

Technical Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the North West region.

North West Technical Support Analyst Daily Rate Trend

Technical Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the North West region.

North West Technical Support Analyst Hourly Rate Trend

Technical Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Analyst within the North West region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Manchester - 5 - -
Lancashire - 1 - -
Merseyside - 1 - -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the North West region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

1 6 (66.67%) Windows
2 5 (55.56%) VMware
3 4 (44.44%) Windows Server 2003
3 4 (44.44%) Windows Server 2008
4 2 (22.22%) VMware Infrastructure
4 2 (22.22%) Hyper-V
4 2 (22.22%) SQL
4 2 (22.22%) ITIL
4 2 (22.22%) UNIX
4 2 (22.22%) SAN
5 1 (11.11%) Change Management
5 1 (11.11%) Wireless
5 1 (11.11%) Telecoms
5 1 (11.11%) Manufacturing
5 1 (11.11%) WebSphere
5 1 (11.11%) Fat Client
5 1 (11.11%) i5/OS
5 1 (11.11%) CA
5 1 (11.11%) NetApp
5 1 (11.11%) Lotus
5 1 (11.11%) Thin Client
5 1 (11.11%) Terminal Services
5 1 (11.11%) SQL Server
5 1 (11.11%) DB2
5 1 (11.11%) Windows 2000
5 1 (11.11%) Lotus Notes
5 1 (11.11%) Apache
5 1 (11.11%) Tomcat
5 1 (11.11%) SharePoint
5 1 (11.11%) Windows XP

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the North West region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (11.11%) WebSphere
Application Platforms
1 1 (11.11%) Lotus Notes
1 1 (11.11%) Apache
1 1 (11.11%) Tomcat
1 1 (11.11%) SharePoint
Communications & Networking
1 2 (22.22%) SAN
2 1 (11.11%) Wireless
2 1 (11.11%) LAN
Database & Business Intelligence
1 1 (11.11%) SQL Server
1 1 (11.11%) DB2
General
1 1 (11.11%) Telecoms
1 1 (11.11%) Manufacturing
Miscellaneous
1 1 (11.11%) Fat Client
1 1 (11.11%) Thin Client
1 1 (11.11%) iSeries
Operating Systems
1 6 (66.67%) Windows
2 4 (44.44%) Windows Server 2003
2 4 (44.44%) Windows Server 2008
3 2 (22.22%) UNIX
4 1 (11.11%) i5/OS
4 1 (11.11%) Windows 2000
4 1 (11.11%) Windows XP
4 1 (11.11%) Windows 7
Processes & Methodologies
1 2 (22.22%) ITIL
2 1 (11.11%) Change Management
Programming Languages
1 2 (22.22%) SQL
System Software
1 2 (22.22%) VMware Infrastructure
1 2 (22.22%) Hyper-V
2 1 (11.11%) Terminal Services
2 1 (11.11%) Active Directory
Systems Management
1 1 (11.11%) CA Wily
Vendors
1 5 (55.56%) VMware
2 1 (11.11%) CA
2 1 (11.11%) NetApp
2 1 (11.11%) Lotus
2 1 (11.11%) Intel
2 1 (11.11%) Citrix