ITSM Contracts in the North East

IT Service Management (ITSM)
England > North East

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 23 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 33 57 44
Rank change year-on-year +24 -13 -5
Contract jobs citing ITSM 4 2 10
As % of all contract jobs advertised in the North East 1.19% 0.46% 1.95%
As % of the Processes & Methodologies category 1.48% 0.50% 2.30%
Number of daily rates quoted 3 2 9
10th Percentile - £185 £142
25th Percentile - £229 £154
Median daily rate (50th Percentile) £590 £305 £550
Median % change year-on-year +93.44% -44.55% +286.70%
75th Percentile £653 £379 £600
90th Percentile £690 £422 £630
England median daily rate £500 £450 £485
% change year-on-year +11.11% -7.22% +2.11%

All Process and Methodology Skills
North East

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 270 398 434
As % of all contract IT jobs advertised in the North East 80.12% 91.49% 84.77%
Number of daily rates quoted 128 307 335
10th Percentile £227 £248 £165
25th Percentile £363 £400 £381
Median daily rate (50th Percentile) £500 £550 £480
Median % change year-on-year -9.09% +14.58% +6.67%
75th Percentile £588 £625 £588
90th Percentile £658 £708 £665
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +9.41%
Number of hourly rates quoted 48 2 15
10th Percentile £11.48 £32.98 £10.77
25th Percentile £12.13 £35.56 £12.91
Median hourly rate £17.50 £40.75 £16.50
Median % change year-on-year -57.06% +146.97% +6.45%
75th Percentile £46.82 £45.56 £18.13
90th Percentile £50.00 £47.93 £35.25
England median hourly rate £35.00 £37.50 £24.00
% change year-on-year -6.67% +56.25% -

ITSM
Job Vacancy Trend in the North East

Job postings citing ITSM as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for ITSM in the North East

ITSM
Contractor Daily Rate Trend in the North East

3-month moving average daily rate quoted in jobs citing ITSM in the North East.

Daily rate trend for ITSM in the North East

ITSM
Daily Rate Histogram in the North East

Daily rate distribution for jobs citing ITSM in the North East over the 6 months to 23 April 2024.

Daily rate histogram for ITSM in the North East

ITSM
Contractor Hourly Rate Trend in the North East

3-month moving average hourly rates quoted in jobs citing ITSM in the North East.

Hourly rate trend for ITSM in the North East

ITSM
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the North East region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear +28 3 £590 +31.11% 4
Durham +4 1 - -
ITSM
England

ITSM
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 3 (75.00%) Social Skills
2 2 (50.00%) Analytical Skills
3 1 (25.00%) Public Sector
Job Titles
1 2 (50.00%) Consultant
1 2 (50.00%) Management Consultant
1 2 (50.00%) Service Management Consultant
2 1 (25.00%) Analyst
2 1 (25.00%) Change Analyst
2 1 (25.00%) Developer
2 1 (25.00%) Senior
2 1 (25.00%) Senior Developer
2 1 (25.00%) Senior ServiceNow Developer
2 1 (25.00%) ServiceNow Developer
Miscellaneous
1 1 (25.00%) CMDB
Processes & Methodologies
1 4 (100.00%) Service Management
2 3 (75.00%) ITIL
3 2 (50.00%) Continuous Improvement
3 2 (50.00%) Performance Monitoring
3 2 (50.00%) Problem-Solving
3 2 (50.00%) Project Management
3 2 (50.00%) Risk Management
3 2 (50.00%) Service Delivery
3 2 (50.00%) Stakeholder Engagement
4 1 (25.00%) Analytics
4 1 (25.00%) Change Advisory Board
4 1 (25.00%) Change Management
4 1 (25.00%) Knowledge Management
4 1 (25.00%) Risk Analysis
4 1 (25.00%) Service Catalogue
4 1 (25.00%) Stakeholder Management
Vendors
1 1 (25.00%) ServiceNow