The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Northampton region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 25 32 -
Rank change year-on-year
+7 -
Contract jobs requiring a Service Desk Analyst 6 1 0
As % of all contract IT jobs located in Northampton 2.79% 0.53% -
As % of the Job Titles category 2.88% 0.56% -
Number of daily rates quoted 0 0 0
Average daily rate
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- - -
UK excluding London average daily rate £125 £105 £110
% change year-on-year
+19.04% -4.54%
Number of hourly rates quoted 2 1 0
Average hourly rate £9.85 £16.00 -
Average hourly rate % change year-on-year
-38.43% -
UK excluding London average hourly rate £12.50 £12.50 £13.75
% change year-on-year
- -9.09%
Service Desk Analyst
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Northampton
Contract IT job ads with a match in the
Job Titles category
208 178 225
As % of all contract IT jobs located in Northampton 96.74% 94.68% 96.98%
Number of daily rates quoted 137 67 132
Average daily rate £413 £388 £375
Average daily rate % change year-on-year
+6.45% +3.33%
90% offered a daily rate of more than £245 £213 £250
10% offered a daily rate of more than £500 £500 £501
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 13 6 10
Average hourly rate £13.00 £16.00 £19.00
Average hourly rate % change year-on-year
-18.75% -15.78%
90% offered a hourly rate of more than £9.78 £11.04 £14.00
10% offered a hourly rate of more than £16.60 £16.90 £120.00
UK excluding London average hourly rate £16.50 £16.20 £17.50
% change year-on-year
+1.85% -7.42%

Service Desk Analyst
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Northampton

Service Desk Analyst
Hourly Rate Trend in Northampton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Northampton region.

Service Desk Analyst Hourly Rate Trend in Northampton

Service Desk Analyst
Top 24 Related IT Skills in Northampton

For the 6 months to 22 September 2014, IT contractor jobs across the Northampton region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 4 (66.67%) Microsoft
2 3 (50.00%) MS Office
2 3 (50.00%) Windows
2 3 (50.00%) Windows 7
3 2 (33.33%) VMware
3 2 (33.33%) Exchange Server 2010
3 2 (33.33%) Windows 8
3 2 (33.33%) Exchange Server 2013
3 2 (33.33%) Windows Server 2008
3 2 (33.33%) MS Exchange
3 2 (33.33%) Active Directory
3 2 (33.33%) Citrix
3 2 (33.33%) SLA
3 2 (33.33%) Cisco
3 2 (33.33%) Exchange Server 2007
4 1 (16.67%) SC Cleared
4 1 (16.67%) Security Cleared
4 1 (16.67%) iPhone
4 1 (16.67%) Wi-Fi
4 1 (16.67%) Blackberry
4 1 (16.67%) Broadband
4 1 (16.67%) Windows XP
4 1 (16.67%) Incident Management
4 1 (16.67%) iPad

Service Desk Analyst
Top Related IT Skills in Northampton by Category

For the 6 months to 22 September 2014, IT contractor jobs across the Northampton region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) MS Exchange
1 2 (33.33%) Exchange Server 2007
1 2 (33.33%) Exchange Server 2010
1 2 (33.33%) Exchange Server 2013
Applications
1 3 (50.00%) MS Office
Communications & Networking
1 1 (16.67%) Broadband
1 1 (16.67%) Wi-Fi
Miscellaneous
1 1 (16.67%) Blackberry
1 1 (16.67%) iPhone
1 1 (16.67%) iPad
Operating Systems
1 3 (50.00%) Windows
1 3 (50.00%) Windows 7
2 2 (33.33%) Windows 8
2 2 (33.33%) Windows Server 2008
3 1 (16.67%) Windows XP
Processes & Methodologies
1 1 (16.67%) Incident Management
Qualifications
1 1 (16.67%) SC Cleared
1 1 (16.67%) Security Cleared
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 2 (33.33%) Active Directory
Vendors
1 4 (66.67%) Microsoft
2 2 (33.33%) Citrix
2 2 (33.33%) VMware
2 2 (33.33%) Cisco