The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Northampton region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 27 20 23
Rank change year-on-year
-7 +3
Contract jobs requiring a Service Desk Analyst 1 21 4
As % of all contract IT jobs located in Northampton 0.53% 7.24% 2.21%
As % of the Job Titles category 0.56% 7.50% 2.35%
Number of daily rates quoted 0 2 0
Average daily rate - £114 -
UK excluding London average daily rate £130 £125 £100
% change year-on-year
+4.00% +25.00%
Number of hourly rates quoted 0 16 1
Average hourly rate - £11.80 £15.00
Average hourly rate % change year-on-year
- -21.33%
UK excluding London average hourly rate £12.70 £12.45 £12.50
% change year-on-year
+2.04% -0.44%
Service Desk Analyst
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Northampton
Contract IT job ads with a match in the
Job Titles category
179 280 170
As % of all contract IT jobs located in Northampton 95.21% 96.55% 93.92%
Number of daily rates quoted 135 164 86
Average daily rate £400 £425 £400
Average daily rate % change year-on-year
-5.88% +6.25%
90% offered a daily rate of more than £265 £291 £216
10% offered a daily rate of more than £500 £525 £550
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 2 19 9
Average hourly rate £8.50 £16.75 £14.50
Average hourly rate % change year-on-year
-49.25% +15.51%
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Desk Analyst
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Northampton

Service Desk Analyst
Daily Rate Trend in Northampton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Northampton region.

Service Desk Analyst Daily Rate Trend in Northampton

Service Desk Analyst
Hourly Rate Trend in Northampton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Northampton region.

Service Desk Analyst Hourly Rate Trend in Northampton

Service Desk Analyst
Top 27 Related IT Skills in Northampton

For the 6 months to 12 February 2016, IT contractor jobs across the Northampton region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 12 (85.71%) MS Office
2 10 (71.43%) Windows
2 10 (71.43%) Windows XP
2 10 (71.43%) Windows 7
3 5 (35.71%) SC Cleared
3 5 (35.71%) Security Cleared
4 3 (21.43%) ITIL
5 2 (14.29%) Microsoft
5 2 (14.29%) MS Excel
5 2 (14.29%) ITIL Foundation Certificate
5 2 (14.29%) Analytical Skills
5 2 (14.29%) Service Management
5 2 (14.29%) ITSM
6 1 (7.14%) MCITP
6 1 (7.14%) Degree
6 1 (7.14%) ITIL V3
6 1 (7.14%) Continuous Improvement
6 1 (7.14%) Driving Licence
6 1 (7.14%) CCNA
6 1 (7.14%) CCDA
6 1 (7.14%) Cisco Certification
6 1 (7.14%) Microsoft Certification
6 1 (7.14%) MCP
6 1 (7.14%) Unix
6 1 (7.14%) Linux
6 1 (7.14%) MCSE
6 1 (7.14%) MCSA

Service Desk Analyst
Top Related IT Skills in Northampton by Category

For the 6 months to 12 February 2016, IT contractor jobs across the Northampton region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 12 (85.71%) MS Office
2 2 (14.29%) MS Excel
Miscellaneous
1 2 (14.29%) Analytical Skills
2 1 (7.14%) Driving Licence
Operating Systems
1 10 (71.43%) Windows
1 10 (71.43%) Windows 7
1 10 (71.43%) Windows XP
2 1 (7.14%) Linux
2 1 (7.14%) Unix
Processes & Methodologies
1 3 (21.43%) ITIL
2 2 (14.29%) ITSM
2 2 (14.29%) Service Management
3 1 (7.14%) Continuous Improvement
3 1 (7.14%) ITIL V3
Qualifications
1 5 (35.71%) SC Cleared
1 5 (35.71%) Security Cleared
2 2 (14.29%) ITIL Foundation Certificate
3 1 (7.14%) CCDA
3 1 (7.14%) CCNA
3 1 (7.14%) Cisco Certification
3 1 (7.14%) Degree
3 1 (7.14%) MCITP
3 1 (7.14%) MCP
3 1 (7.14%) MCSA
3 1 (7.14%) MCSE
3 1 (7.14%) Microsoft Certification
Vendors
1 2 (14.29%) Microsoft