The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Northampton region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 25 31 18
Rank change year-on-year
+6 -13
Contract jobs requiring a Service Desk Analyst 13 2 3
As % of all contract IT jobs located in Northampton 4.51% 1.00% 2.40%
As % of the Job Titles category 4.92% 1.05% 2.59%
Number of daily rates quoted 0 0 0
Average daily rate
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- - -
UK excluding London average daily rate £122 £109 £100
% change year-on-year
+11.72% +8.75%
Number of hourly rates quoted 10 2 2
Average hourly rate £13.75 £12.00 £10.75
Average hourly rate % change year-on-year
+14.58% +11.62%
90% offered a hourly rate of more than £10.50 £11.20 £8.55
10% offered a hourly rate of more than £19.00 £12.80 £12.95
UK excluding London average hourly rate £12.50 £13.88 £12.00
% change year-on-year
-9.94% +15.66%
Service Desk Analyst
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Northampton
Contract IT job ads with a match in the
Job Titles category
264 190 116
As % of all contract IT jobs located in Northampton 91.67% 95.00% 92.80%
Number of daily rates quoted 164 100 58
Average daily rate £425 £423 £350
Average daily rate % change year-on-year
+0.59% +20.71%
90% offered a daily rate of more than £250 £238 £300
10% offered a daily rate of more than £525 £575 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 14 14 13
Average hourly rate £13.50 £11.00 £13.50
Average hourly rate % change year-on-year
+22.72% -18.51%
90% offered a hourly rate of more than £10.50 £10.50 £8.00
10% offered a hourly rate of more than £19.00 £16.16 £15.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Service Desk Analyst
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Northampton

Service Desk Analyst
Daily Rate Trend in Northampton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Northampton region.

Service Desk Analyst Daily Rate Trend in Northampton

Service Desk Analyst
Hourly Rate Trend in Northampton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Northampton region.

Service Desk Analyst Hourly Rate Trend in Northampton

Service Desk Analyst
Top 30 Related IT Skills in Northampton

For the 6 months to 27 April 2015, IT contractor jobs across the Northampton region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 32 (84.21%) MS Office
2 23 (60.53%) Windows
3 21 (55.26%) MS Excel
4 19 (50.00%) Security Cleared
4 19 (50.00%) Windows 7
5 18 (47.37%) SC Cleared
6 17 (44.74%) Windows XP
7 16 (42.11%) Microsoft
8 12 (31.58%) ITIL
9 10 (26.32%) Service Management
9 10 (26.32%) Analytical Skills
10 9 (23.68%) ITIL Foundation Certificate
10 9 (23.68%) ITSM
10 9 (23.68%) Management Information System
10 9 (23.68%) C
11 4 (10.53%) Active Directory
12 2 (5.26%) Citrix
12 2 (5.26%) Windows Server 2003
12 2 (5.26%) MCP
12 2 (5.26%) SLA
12 2 (5.26%) Cisco
12 2 (5.26%) MS Exchange
12 2 (5.26%) VMware
12 2 (5.26%) IP Telephony
12 2 (5.26%) Windows Server 2008
13 1 (2.63%) iPad
13 1 (2.63%) Time Management
13 1 (2.63%) DV Cleared
13 1 (2.63%) Retail
13 1 (2.63%) TCP/IP

Service Desk Analyst
Top Related IT Skills in Northampton by Category

For the 6 months to 27 April 2015, IT contractor jobs across the Northampton region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.26%) MS Exchange
Applications
1 32 (84.21%) MS Office
2 21 (55.26%) MS Excel
Communications & Networking
1 2 (5.26%) IP Telephony
2 1 (2.63%) TCP/IP
General
1 1 (2.63%) Retail
Miscellaneous
1 10 (26.32%) Analytical Skills
2 9 (23.68%) Management Information System
3 1 (2.63%) iPad
3 1 (2.63%) NHS
Operating Systems
1 23 (60.53%) Windows
2 19 (50.00%) Windows 7
3 17 (44.74%) Windows XP
4 2 (5.26%) Windows Server 2003
4 2 (5.26%) Windows Server 2008
Processes & Methodologies
1 12 (31.58%) ITIL
2 10 (26.32%) Service Management
3 9 (23.68%) ITSM
4 1 (2.63%) Time Management
Programming Languages
1 9 (23.68%) C
Qualifications
1 19 (50.00%) Security Cleared
2 18 (47.37%) SC Cleared
3 9 (23.68%) ITIL Foundation Certificate
4 2 (5.26%) MCP
5 1 (2.63%) ITIL Certification
5 1 (2.63%) DV Cleared
Quality Assurance & Compliance
1 2 (5.26%) SLA
System Software
1 4 (10.53%) Active Directory
Vendors
1 16 (42.11%) Microsoft
2 2 (5.26%) Citrix
2 2 (5.26%) VMware
2 2 (5.26%) Cisco