The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Northampton region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 25 26 20
Rank change year-on-year
+1 -6
Contract jobs requiring a Service Desk Analyst 13 3 2
As % of all contract IT jobs located in Northampton 3.94% 1.75% 1.75%
As % of the Job Titles category 4.42% 1.89% 1.94%
Number of daily rates quoted 0 0 0
Average daily rate
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- - -
UK excluding London average daily rate £125 £105 £110
% change year-on-year
+19.04% -4.54%
Number of hourly rates quoted 11 3 1
Average hourly rate £13.00 £13.00 £13.50
Average hourly rate % change year-on-year
- -3.70%
UK excluding London average hourly rate £12.50 £13.00 £12.00
% change year-on-year
-3.84% +8.33%
Service Desk Analyst
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Northampton
Contract IT job ads with a match in the
Job Titles category
294 159 103
As % of all contract IT jobs located in Northampton 89.09% 92.98% 90.35%
Number of daily rates quoted 173 89 56
Average daily rate £425 £423 £345
Average daily rate % change year-on-year
+0.59% +22.46%
90% offered a daily rate of more than £275 £238 £226
10% offered a daily rate of more than £525 £550 £525
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 14 16 13
Average hourly rate £13.50 £13.00 £13.00
Average hourly rate % change year-on-year
+3.84% -
90% offered a hourly rate of more than £10.50 £10.50 £10.75
10% offered a hourly rate of more than £19.00 £15.46 £14.50
UK excluding London average hourly rate £16.83 £17.00 £17.15
% change year-on-year
-1.02% -0.87%

Service Desk Analyst
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Northampton

Service Desk Analyst
Daily Rate Trend in Northampton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Northampton region.

Service Desk Analyst Daily Rate Trend in Northampton

Service Desk Analyst
Hourly Rate Trend in Northampton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Northampton region.

Service Desk Analyst Hourly Rate Trend in Northampton

Service Desk Analyst
Top 30 Related IT Skills in Northampton

For the 6 months to 30 March 2015, IT contractor jobs across the Northampton region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 34 (72.34%) MS Office
2 26 (55.32%) Security Cleared
3 25 (53.19%) SC Cleared
3 25 (53.19%) Windows
4 24 (51.06%) MS Excel
5 20 (42.55%) Windows 7
6 19 (40.43%) Microsoft
7 18 (38.30%) Windows XP
8 12 (25.53%) ITIL
9 11 (23.40%) Analytical Skills
10 10 (21.28%) Service Management
11 9 (19.15%) ITSM
11 9 (19.15%) Management Information System
11 9 (19.15%) ITIL Foundation Certificate
11 9 (19.15%) C
12 5 (10.64%) SLA
13 4 (8.51%) Active Directory
14 2 (4.26%) Citrix
14 2 (4.26%) Windows Server 2003
14 2 (4.26%) Cisco
14 2 (4.26%) MCP
14 2 (4.26%) MS Exchange
14 2 (4.26%) Windows Server 2008
14 2 (4.26%) VMware
14 2 (4.26%) IP Telephony
15 1 (2.13%) Time Management
15 1 (2.13%) DV Cleared
15 1 (2.13%) Retail
15 1 (2.13%) iPad
15 1 (2.13%) TCP/IP

Service Desk Analyst
Top Related IT Skills in Northampton by Category

For the 6 months to 30 March 2015, IT contractor jobs across the Northampton region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.26%) MS Exchange
Applications
1 34 (72.34%) MS Office
2 24 (51.06%) MS Excel
Communications & Networking
1 2 (4.26%) IP Telephony
2 1 (2.13%) TCP/IP
General
1 1 (2.13%) Retail
Miscellaneous
1 11 (23.40%) Analytical Skills
2 9 (19.15%) Management Information System
3 1 (2.13%) iPad
3 1 (2.13%) NHS
Operating Systems
1 25 (53.19%) Windows
2 20 (42.55%) Windows 7
3 18 (38.30%) Windows XP
4 2 (4.26%) Windows Server 2003
4 2 (4.26%) Windows Server 2008
Processes & Methodologies
1 12 (25.53%) ITIL
2 10 (21.28%) Service Management
3 9 (19.15%) ITSM
4 1 (2.13%) Time Management
Programming Languages
1 9 (19.15%) C
Qualifications
1 26 (55.32%) Security Cleared
2 25 (53.19%) SC Cleared
3 9 (19.15%) ITIL Foundation Certificate
4 2 (4.26%) MCP
5 1 (2.13%) ITIL Certification
5 1 (2.13%) DV Cleared
Quality Assurance & Compliance
1 5 (10.64%) SLA
System Software
1 4 (8.51%) Active Directory
Vendors
1 19 (40.43%) Microsoft
2 2 (4.26%) Citrix
2 2 (4.26%) VMware
2 2 (4.26%) Cisco