The table below looks at the statistics for Cisco ICM skills in IT contracts advertised for the Northern Ireland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank - - -
Contract jobs citing Cisco ICM 0 0 0
As % of all contract IT jobs located in Northern Ireland - - -
As % of the Communications & Networking category - - -
Number of daily rates quoted 0 0 0
Average daily rate
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of your Daily Rate
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- - -
UK excluding London average daily rate £425 £288 £140
% change year-on-year
+47.82% +105.35%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Cisco ICM
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the Northern Ireland region.

Communications & Networking Category
Northern Ireland
Contract IT job ads with a match in the
Communications & Networking category
19 6 17
As % of all contract IT jobs located in Northern Ireland 20.88% 5.22% 11.26%
Number of daily rates quoted 9 4 6
Average daily rate £260 £400 £450
Average daily rate % change year-on-year
-35.00% -11.11%
UK excluding London average daily rate £340 £330 £320
% change year-on-year
+3.03% +3.12%
Number of hourly rates quoted 2 0 0
Average hourly rate £32.00 - -
UK excluding London average hourly rate £23.75 £19.00 £25.00
% change year-on-year
+25.00% -24.00%

Cisco ICM
Jobs Demand Trend in Northern Ireland

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the Northern Ireland region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in Northern Ireland

Cisco ICM
Daily Rate Trend in Northern Ireland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the Northern Ireland region.

Cisco ICM Daily Rate Trend in Northern Ireland

Cisco ICM
Top 19 Related IT Skills in Northern Ireland

For the 6 months to 6 July 2015, IT contractor jobs across the Northern Ireland region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 2 (100.00%) Cisco
1 2 (100.00%) IVR
2 1 (50.00%) Release Management
2 1 (50.00%) Cisco UCCE
2 1 (50.00%) Cisco ICM Scripting
2 1 (50.00%) SQL
2 1 (50.00%) ITIL
2 1 (50.00%) Microsoft
2 1 (50.00%) CCIE
2 1 (50.00%) CCNA
2 1 (50.00%) CCDP
2 1 (50.00%) Nortel
2 1 (50.00%) Cisco Certification
2 1 (50.00%) Avaya
2 1 (50.00%) CTI
2 1 (50.00%) MGCP
2 1 (50.00%) H.323
2 1 (50.00%) Telecoms
2 1 (50.00%) Cisco IPCC

Cisco ICM
Top Related IT Skills in Northern Ireland by Category

For the 6 months to 6 July 2015, IT contractor jobs across the Northern Ireland region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Communications & Networking
1 1 (50.00%) CTI
1 1 (50.00%) MGCP
1 1 (50.00%) H.323
General
1 1 (50.00%) Telecoms
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) Service Analyst
1 1 (50.00%) Service Desk Analyst
1 1 (50.00%) Escalation Engineer
Miscellaneous
1 2 (100.00%) IVR
Processes & Methodologies
1 1 (50.00%) ITIL
1 1 (50.00%) Release Management
1 1 (50.00%) Cisco ICM Scripting
Programming Languages
1 1 (50.00%) SQL
Qualifications
1 1 (50.00%) CCIE
1 1 (50.00%) CCNA
1 1 (50.00%) CCDP
1 1 (50.00%) Cisco Certification
Systems Management
1 1 (50.00%) Cisco IPCC
1 1 (50.00%) Cisco UCCE
Vendors
1 2 (100.00%) Cisco
2 1 (50.00%) Microsoft
2 1 (50.00%) Nortel
2 1 (50.00%) Avaya