The table below looks at the statistics for CRM skills in IT contracts advertised for the Northern Ireland region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 31 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 19 15 20
Rank change year-on-year
-4 +5
Contract jobs citing CRM 5 1 2
As % of all contract IT jobs located in Northern Ireland 3.65% 1.61% 1.77%
As % of the Processes & Methodologies category 4.55% 2.27% 2.22%
Number of daily rates quoted 2 1 2
Median daily rate £425 £350 £506
Median daily rate % change year-on-year
+21.42% -30.86%
90% offered a daily rate of more than £405 £350 £491
10% offered a daily rate of more than £445 £350 £521
UK excluding London median daily rate £400 £400 £400
Number of hourly rates quoted 1 0 0
Median hourly rate £17.00 - -
UK excluding London median hourly rate £17.00 £20.00 £19.91
% change year-on-year
-15.00% +0.45%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Northern Ireland region.

Processes & Methodologies Category
Northern Ireland
Contract IT job ads with a match in the
Processes & Methodologies category
110 44 90
As % of all contract IT jobs located in Northern Ireland 80.29% 70.97% 79.65%
Number of daily rates quoted 61 28 53
Median daily rate £325 £285 £350
Median daily rate % change year-on-year
+14.03% -18.57%
90% offered a daily rate of more than £99 £88 £258
10% offered a daily rate of more than £435 £525 £525
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 12 0 0
Median hourly rate £17.00 - -
UK excluding London median hourly rate £31.00 £32.50 £25.75
% change year-on-year
-4.61% +26.21%

CRM
Jobs Demand Trend in Northern Ireland

The demand trend of contract jobs across the Northern Ireland region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Northern Ireland

CRM
Daily Rate Trend in Northern Ireland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Northern Ireland region.

CRM Daily Rate Trend in Northern Ireland

CRM
Hourly Rate Trend in Northern Ireland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Northern Ireland region.

CRM Hourly Rate Trend in Northern Ireland

CRM
Contract Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Northern Ireland region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim -5 5 £425 +21.42%
CRM
UK

CRM
Top 30 Related IT Skills in Northern Ireland

For the 6 months to 31 August 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Northern Ireland region with a requirement for CRM.

1 11 (57.89%) Migration
2 10 (52.63%) Microsoft
2 10 (52.63%) Analytical Skills
3 8 (42.11%) MS Excel
4 5 (26.32%) VB
4 5 (26.32%) MS Visio
4 5 (26.32%) MS Exchange
4 5 (26.32%) LAN
4 5 (26.32%) VoIP
4 5 (26.32%) WAN
4 5 (26.32%) SNMP
4 5 (26.32%) Avaya
4 5 (26.32%) SAN
4 5 (26.32%) CommVault
4 5 (26.32%) EDRMS
4 5 (26.32%) Symantec
4 5 (26.32%) Norton AntiVirus
4 5 (26.32%) HP
4 5 (26.32%) Dell
4 5 (26.32%) Nortel
4 5 (26.32%) BT
4 5 (26.32%) IDOL
4 5 (26.32%) VMware
4 5 (26.32%) VMware ESX
4 5 (26.32%) Symposium
4 5 (26.32%) Asset Management
4 5 (26.32%) Altiris
4 5 (26.32%) Meridio
4 5 (26.32%) MS PowerPoint
4 5 (26.32%) Dynamics CRM

CRM
Top Related IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (26.32%) Exchange Server 2003
1 5 (26.32%) Exchange Server 2010
1 5 (26.32%) MS Exchange
2 2 (10.53%) SharePoint
2 2 (10.53%) SharePoint 2010
2 2 (10.53%) SharePoint 2013
Applications
1 8 (42.11%) MS Excel
2 5 (26.32%) MS PowerPoint
2 5 (26.32%) MS Visio
Business Applications
1 5 (26.32%) Dynamics CRM
Communications & Networking
1 5 (26.32%) LAN
1 5 (26.32%) PABX
1 5 (26.32%) SAN
1 5 (26.32%) SNMP
1 5 (26.32%) Symposium
1 5 (26.32%) VoIP
1 5 (26.32%) WAN
1 5 (26.32%) Wireshark
Database & Business Intelligence
1 5 (26.32%) EDRMS
1 5 (26.32%) IDOL
2 2 (10.53%) SQL Server
2 2 (10.53%) SQL Server 2005
2 2 (10.53%) SQL Server 2008
2 2 (10.53%) SQL Server Analysis Services
2 2 (10.53%) SQL Server Integration Services
Development Applications
1 2 (10.53%) NUnit
1 2 (10.53%) Team Foundation Server
General
1 3 (15.79%) Advertising
1 3 (15.79%) Marketing
2 1 (5.26%) Finance
2 1 (5.26%) General Ledger
Job Titles
1 5 (26.32%) Avaya Engineer
1 5 (26.32%) Exchange Engineer
2 4 (21.05%) Consultant
3 3 (15.79%) CRM Developer
3 3 (15.79%) Developer
3 3 (15.79%) ICT Engineer
3 3 (15.79%) ICT Support
3 3 (15.79%) ICT Support Engineer
3 3 (15.79%) Microsoft Consultant
3 3 (15.79%) Microsoft Developer
3 3 (15.79%) Service Desk Engineer
3 3 (15.79%) Service Desk Support
3 3 (15.79%) Support Engineer
4 2 (10.53%) CRM Consultant
4 2 (10.53%) Dynamics CRM Consultant
4 2 (10.53%) Dynamics CRM Developer
4 2 (10.53%) Microsoft CRM Consultant
Libraries, Frameworks & Software Standards
1 3 (15.79%) .NET
1 3 (15.79%) ASP.NET
2 2 (10.53%) ASP.NET MVC
2 2 (10.53%) WCF
Miscellaneous
1 10 (52.63%) Analytical Skills
Operating Systems
1 2 (10.53%) Windows
Processes & Methodologies
1 11 (57.89%) Migration
2 5 (26.32%) Asset Management
3 3 (15.79%) ITIL
3 3 (15.79%) Project Management
4 2 (10.53%) MVC
4 2 (10.53%) Unit Testing
5 1 (5.26%) E-Commerce
5 1 (5.26%) Email Marketing
5 1 (5.26%) ERP
5 1 (5.26%) SDLC
Programming Languages
1 5 (26.32%) VB
2 3 (15.79%) C#
3 1 (5.26%) JavaScript
Qualifications
1 3 (15.79%) ITIL Certification
System Software
1 5 (26.32%) VMware ESX
2 1 (5.26%) Active Directory
Systems Management
1 5 (26.32%) Norton AntiVirus
Vendors
1 10 (52.63%) Microsoft
2 5 (26.32%) Altiris
2 5 (26.32%) Avaya
2 5 (26.32%) BT
2 5 (26.32%) CommVault
2 5 (26.32%) Dell
2 5 (26.32%) Dell Compellent
2 5 (26.32%) HP
2 5 (26.32%) Meridio
2 5 (26.32%) Nortel
2 5 (26.32%) SolarWinds
2 5 (26.32%) Symantec
2 5 (26.32%) VMware
3 1 (5.26%) NetSuite