The table below looks at the statistics for CRM skills in IT contracts advertised for the Northern Ireland region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 May 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 4 19 -
Rank change year-on-year
+15 -
Contract jobs citing CRM 16 4 0
As % of all contract IT jobs located in Northern Ireland 16.16% 3.45% -
As % of the Processes & Methodologies category 20.00% 4.60% -
Number of daily rates quoted 5 0 0
Average daily rate £350 - -
UK excluding London average daily rate £400 £400 £400
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.25 £18.00 £19.50
% change year-on-year
-9.72% -7.69%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Northern Ireland region.

Processes & Methodologies Category
Northern Ireland
Contract IT job ads with a match in the
Processes & Methodologies category
80 87 82
As % of all contract IT jobs located in Northern Ireland 80.81% 75.00% 71.30%
Number of daily rates quoted 36 39 29
Average daily rate £325 £363 £350
Average daily rate % change year-on-year
-10.34% +3.57%
90% offered a daily rate of more than £108 £150 £265
10% offered a daily rate of more than £485 £450 £379
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 4 5 3
Average hourly rate £14.50 £32.00 £14.00
Average hourly rate % change year-on-year
-54.68% +128.57%
UK excluding London average hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

CRM
Jobs Demand Trend in Northern Ireland

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Northern Ireland region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Northern Ireland

CRM
Daily Rate Trend in Northern Ireland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Northern Ireland region.

CRM Daily Rate Trend in Northern Ireland

CRM
Hourly Rate Trend in Northern Ireland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Northern Ireland region.

CRM Hourly Rate Trend in Northern Ireland

CRM
Contract Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Northern Ireland region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim +16 16 £350 -
CRM
UK

CRM
Top 30 Related IT Skills in Northern Ireland

For the 6 months to 1 May 2016, IT contractor jobs across the Northern Ireland region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 12 (63.16%) Microsoft
2 10 (52.63%) Migration
2 10 (52.63%) Analytical Skills
3 6 (31.58%) Marketing
3 6 (31.58%) Dynamics CRM
4 5 (26.32%) Exchange Server 2010
4 5 (26.32%) PABX
4 5 (26.32%) Dell Compellent
4 5 (26.32%) Wireshark
4 5 (26.32%) MS PowerPoint
4 5 (26.32%) Meridio
4 5 (26.32%) VMware
4 5 (26.32%) VMware ESX
4 5 (26.32%) Symposium
4 5 (26.32%) Altiris
4 5 (26.32%) BT
4 5 (26.32%) IDOL
4 5 (26.32%) HP
4 5 (26.32%) Dell
4 5 (26.32%) Nortel
4 5 (26.32%) Avaya
4 5 (26.32%) SAN
4 5 (26.32%) CommVault
4 5 (26.32%) EDRMS
4 5 (26.32%) Symantec
4 5 (26.32%) Norton AntiVirus
4 5 (26.32%) VB
4 5 (26.32%) MS Excel
4 5 (26.32%) MS Visio
4 5 (26.32%) MS Exchange

CRM
Top Related IT Skills in Northern Ireland by Category

For the 6 months to 1 May 2016, IT contractor jobs across the Northern Ireland region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 5 (26.32%) Exchange Server 2003
1 5 (26.32%) Exchange Server 2010
1 5 (26.32%) MS Exchange
Applications
1 5 (26.32%) MS Excel
1 5 (26.32%) MS PowerPoint
1 5 (26.32%) MS Visio
Business Applications
1 6 (31.58%) Dynamics CRM
Communications & Networking
1 5 (26.32%) LAN
1 5 (26.32%) PABX
1 5 (26.32%) SAN
1 5 (26.32%) SNMP
1 5 (26.32%) Symposium
1 5 (26.32%) VoIP
1 5 (26.32%) WAN
1 5 (26.32%) Wireshark
Database & Business Intelligence
1 5 (26.32%) EDRMS
1 5 (26.32%) IDOL
2 1 (5.26%) Data Warehouse
2 1 (5.26%) SQL Server
2 1 (5.26%) SQL Server Analysis Services
2 1 (5.26%) SQL Server Integration Services
2 1 (5.26%) SQL Server Reporting Services
General
1 6 (31.58%) Marketing
2 4 (21.05%) Advertising
3 1 (5.26%) Billing
3 1 (5.26%) Telecoms
Job Titles
1 8 (42.11%) Developer
2 7 (36.84%) Microsoft Developer
3 6 (31.58%) CRM Developer
4 5 (26.32%) Avaya Engineer
4 5 (26.32%) Exchange Engineer
5 4 (21.05%) Dynamics CRM Developer
6 1 (5.26%) Business Intelligence Developer
6 1 (5.26%) Designer
6 1 (5.26%) Front End Developer (Client-Side Developer)
6 1 (5.26%) Microsoft BI Developer
6 1 (5.26%) Solutions Architect
6 1 (5.26%) Solutions Designer
6 1 (5.26%) SQL BI Developer
6 1 (5.26%) SQL Developer
6 1 (5.26%) SQL Server BI Developer
6 1 (5.26%) SQL Server Developer
6 1 (5.26%) SSAS Developer
6 1 (5.26%) SSIS Developer
6 1 (5.26%) SSRS Developer
6 1 (5.26%) T-SQL Developer
Libraries, Frameworks & Software Standards
1 1 (5.26%) CSS
1 1 (5.26%) HTML
1 1 (5.26%) Mason
Miscellaneous
1 10 (52.63%) Analytical Skills
2 1 (5.26%) User Experience
Processes & Methodologies
1 10 (52.63%) Migration
2 1 (5.26%) Business Intelligence
2 1 (5.26%) Data Modelling
2 1 (5.26%) ETL
2 1 (5.26%) ETL Development
2 1 (5.26%) Front End Development
2 1 (5.26%) Translating Business Requirements
Programming Languages
1 5 (26.32%) VB
2 1 (5.26%) JavaScript
2 1 (5.26%) SQL
2 1 (5.26%) T-SQL
System Software
1 5 (26.32%) VMware ESX
2 4 (21.05%) Active Directory
Systems Management
1 5 (26.32%) Norton AntiVirus
Vendors
1 12 (63.16%) Microsoft
2 5 (26.32%) Altiris
2 5 (26.32%) Avaya
2 5 (26.32%) BT
2 5 (26.32%) CommVault
2 5 (26.32%) Dell
2 5 (26.32%) Dell Compellent
2 5 (26.32%) HP
2 5 (26.32%) Meridio
2 5 (26.32%) Nortel
2 5 (26.32%) SolarWinds
2 5 (26.32%) Symantec
2 5 (26.32%) VMware