The first table below looks at the demand for the Technical Support role in IT contracts advertised for the Northern Ireland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Northern Ireland region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 19 - 22
Rank change year-on-year
- 0
Contract jobs requiring a Technical Support 2 0 2
As % of all contract IT jobs located in Northern Ireland 1.74% - 1.36%
As % of the Job Titles category 1.85% - 1.47%
Number of daily rates quoted 2 0 0
Average daily rate £211 - -
UK excluding London average daily rate £250 £170 £258
% change year-on-year
+47.05% -33.98%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.25 £13.73 £13.00
% change year-on-year
+18.35% +5.61%
Job Titles Category
Northern Ireland
Contract IT job ads with a match in the
Job Titles category
108 216 136
As % of all contract IT jobs located in Northern Ireland 93.91% 76.87% 92.52%
Number of daily rates quoted 35 125 37
Average daily rate £350 £325 £265
Average daily rate % change year-on-year
+7.69% +22.64%
90% offered a daily rate of more than £121 £225 £148
10% offered a daily rate of more than £400 £418 £425
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 6 0 3
Average hourly rate £13.75 - £12.50
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Technical Support
UK

Technical Support
Jobs Demand Trend in Northern Ireland

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Northern Ireland region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Northern Ireland

Technical Support
Daily Rate Trend in Northern Ireland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Northern Ireland region.

Technical Support Daily Rate Trend in Northern Ireland

Technical Support
Daily Rate Histogram in Northern Ireland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the Northern Ireland region over the 3 months to 18 April 2014.

Technical Support Daily Rate Histogram in Northern Ireland

Technical Support
Hourly Rate Trend in Northern Ireland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Northern Ireland region.

Technical Support Hourly Rate Trend in Northern Ireland

Technical Support
Top 11 Related IT Skills in Northern Ireland

For the 6 months to 18 April 2014, IT contractor jobs across the Northern Ireland region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 1 (50.00%) IIS
1 1 (50.00%) ITIL
1 1 (50.00%) SharePoint
1 1 (50.00%) Microsoft
1 1 (50.00%) Service Management
1 1 (50.00%) Degree
1 1 (50.00%) French Language
1 1 (50.00%) German Language
1 1 (50.00%) Spanish Language
1 1 (50.00%) Microsoft Azure
1 1 (50.00%) ITIL V3

Technical Support
Top Related IT Skills in Northern Ireland by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Northern Ireland region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) IIS
1 1 (50.00%) SharePoint
Cloud Services
1 1 (50.00%) Microsoft Azure
General
1 1 (50.00%) French Language
1 1 (50.00%) German Language
1 1 (50.00%) Spanish Language
Processes & Methodologies
1 1 (50.00%) ITIL
1 1 (50.00%) Service Management
1 1 (50.00%) ITIL V3
Qualifications
1 1 (50.00%) Degree
Vendors
1 1 (50.00%) Microsoft