The first table below looks at the demand for ITIL Certification in IT contracts advertised for the Norwich region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL Certification over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Qualifications for the Norwich region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Information Technology Infrastructure Library (ITIL) Certification
Rank 18 24 28
Rank change year-on-year
+6 +4
Contract jobs citing ITIL Certification 7 1 5
As % of all contract IT jobs located in Norwich 5.556% 0.592% 2.488%
As % of the Qualifications category 46.67% 3.846% 13.89%
Number of daily rates quoted 6 0 1
Average daily rate £225 - £625
UK excluding London average daily rate £359 £325 £325
% change year-on-year
+10.51% -
Number of hourly rates quoted 1 0 0
Average hourly rate £19.00 - -
UK excluding London average hourly rate £20.75 £12.68 £16.50
% change year-on-year
+63.70% -23.18%
All Qualifications
Norwich
Contract IT job ads with a match in the
Qualifications category
15 26 36
As % of all contract IT jobs located in Norwich 11.90% 15.38% 17.91%
Number of daily rates quoted 10 19 10
Average daily rate £225 £288 £315
Average daily rate % change year-on-year
-21.73% -8.73%
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 3 0 1
Average hourly rate £19.00 - £12.75
UK excluding London average hourly rate £22.50 £23.00 £25.00
% change year-on-year
-2.17% -8.00%
ITIL Certification
Norfolk

ITIL Certification
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ITIL Certification across the Norwich region as a proportion of the total demand within the Qualifications category.

Norwich ITIL Certification Jobs Demand Trend

ITIL Certification
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL Certification across the Norwich region.

Norwich ITIL Certification Daily Rate Trend

ITIL Certification
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL Certification across the Norwich region.

Norwich ITIL Certification Hourly Rate Trend

ITIL Certification
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Norwich region citing ITIL Certification also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL Certification.

1 14 (100.00%) ITIL
2 10 (71.43%) PRINCE2
2 10 (71.43%) Windows
2 10 (71.43%) Microsoft
3 9 (64.29%) Active Directory
3 9 (64.29%) PRINCE
3 9 (64.29%) VMware
3 9 (64.29%) VMware Certified Professional (VCP)
3 9 (64.29%) Windows Server 2008
4 8 (57.14%) SQL
5 7 (50.00%) IIS
5 7 (50.00%) MS Exchange
5 7 (50.00%) HP
5 7 (50.00%) DNS
5 7 (50.00%) MCITP
5 7 (50.00%) Forefront TMG
5 7 (50.00%) VCP5
6 6 (42.86%) Windows 8
6 6 (42.86%) UAG
6 6 (42.86%) Exchange Server 2010
6 6 (42.86%) Disaster Recovery
6 6 (42.86%) Hyper-V
6 6 (42.86%) Exchange Server 2007
6 6 (42.86%) Windows XP
7 4 (28.57%) LAN
7 4 (28.57%) VoIP
7 4 (28.57%) WAN
7 4 (28.57%) Cisco
7 4 (28.57%) Firewall
8 3 (21.43%) Wireless

ITIL Certification
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Norwich region citing ITIL Certification also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL Certification. Up to 20 skills are shown per category.

Application Development
1 2 (14.29%) .NET
Application Platforms
1 7 (50.00%) IIS
1 7 (50.00%) MS Exchange
2 6 (42.86%) Exchange Server 2007
2 6 (42.86%) Exchange Server 2010
Applications
1 1 (7.143%) MS Excel
Business Applications
1 2 (14.29%) Dynamics AX
Communications & Networking
1 7 (50.00%) DNS
2 4 (28.57%) LAN
2 4 (28.57%) VoIP
2 4 (28.57%) WAN
2 4 (28.57%) Firewall
3 3 (21.43%) Wireless
3 3 (21.43%) NAS
3 3 (21.43%) WAAS
3 3 (21.43%) SAN
Job Titles
1 6 (42.86%) Infrastructure Engineer
2 4 (28.57%) Network Engineer
3 2 (14.29%) Team Leader
3 2 (14.29%) Development Team Leader
4 1 (7.143%) Cisco Engineer
4 1 (7.143%) Network Support
4 1 (7.143%) Cisco Network Engineer
4 1 (7.143%) 2nd Line Support Analyst
4 1 (7.143%) IT Support
4 1 (7.143%) Support Analyst
4 1 (7.143%) Support Engineer
4 1 (7.143%) 3rd Line Support
4 1 (7.143%) Service Analyst
4 1 (7.143%) 2nd Line Support
4 1 (7.143%) Service Desk Analyst
4 1 (7.143%) Network Support Engineer
4 1 (7.143%) Analyst
Miscellaneous
1 3 (21.43%) NHS
2 1 (7.143%) Management Information System
Operating Systems
1 10 (71.43%) Windows
2 9 (64.29%) Windows Server 2008
3 6 (42.86%) Windows XP
3 6 (42.86%) Windows 8
4 1 (7.143%) Windows 2000 Server
Processes & Methodologies
1 14 (100.00%) ITIL
2 10 (71.43%) PRINCE2
3 9 (64.29%) PRINCE
4 6 (42.86%) Disaster Recovery
5 2 (14.29%) ERP
5 2 (14.29%) Service Delivery
6 1 (7.143%) CAD
6 1 (7.143%) Project Management
6 1 (7.143%) Web Design
6 1 (7.143%) Supplier Management
6 1 (7.143%) Problem Management
6 1 (7.143%) ITIL V3
Programming Languages
1 8 (57.14%) SQL
Qualifications
1 9 (64.29%) VMware Certified Professional (VCP)
2 7 (50.00%) MCITP
2 7 (50.00%) VCP5
3 3 (21.43%) Degree
3 3 (21.43%) CCNP
3 3 (21.43%) Cisco Certification
4 2 (14.29%) CCA
4 2 (14.29%) Citrix Certification
4 2 (14.29%) CISSP
5 1 (7.143%) Microsoft Certification
5 1 (7.143%) ECDL
5 1 (7.143%) CCIP
5 1 (7.143%) CCDP
5 1 (7.143%) HND
5 1 (7.143%) MCSE
5 1 (7.143%) CCIE
Quality Assurance & Compliance
1 1 (7.143%) SLA
System Software
1 9 (64.29%) Active Directory
2 7 (50.00%) Forefront TMG
3 6 (42.86%) UAG
3 6 (42.86%) Hyper-V
4 1 (7.143%) VMware Infrastructure
Vendors
1 10 (71.43%) Microsoft
2 9 (64.29%) VMware
3 7 (50.00%) HP
4 4 (28.57%) Cisco
5 2 (14.29%) Brocade
5 2 (14.29%) Oracle
5 2 (14.29%) SAP