The table below looks at the statistics for ITIL skills in IT contracts advertised for the Norwich region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 12 15 13
Rank change year-on-year
+3 -2
Contract jobs citing ITIL 8 15 4
As % of all contract IT jobs located in Norwich 6.11% 10.34% 4.12%
As % of the Processes & Methodologies category 9.41% 15.31% 6.06%
Number of daily rates quoted 1 4 1
Average daily rate
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of your Daily Rate
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£290 £288 £450
Average daily rate % change year-on-year
+0.86% -36.11%
UK excluding London average daily rate £348 £326 £325
% change year-on-year
+6.66% +0.38%
Number of hourly rates quoted 2 9 1
Average hourly rate £16.25 £23.20 £14.00
Average hourly rate % change year-on-year
-29.95% +65.71%
UK excluding London average hourly rate £15.00 £15.00 £17.53
% change year-on-year
- -14.43%
ITIL
Norfolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norwich region.

Processes & Methodologies Category
Norwich
Contract IT job ads with a match in the
Processes & Methodologies category
85 98 66
As % of all contract IT jobs located in Norwich 64.89% 67.59% 68.04%
Number of daily rates quoted 51 66 20
Average daily rate £350 £275 £338
Average daily rate % change year-on-year
+27.27% -18.51%
90% offered a daily rate of more than £290 £215 £275
10% offered a daily rate of more than £450 £413 £463
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 3 11 18
Average hourly rate £13.00 £19.50 £19.50
Average hourly rate % change year-on-year
-33.33% -
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

ITIL
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of IT contractor jobs citing ITIL across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norwich

ITIL
Daily Rate Trend in Norwich

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the Norwich region.

ITIL Daily Rate Trend in Norwich

ITIL
Hourly Rate Trend in Norwich

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the Norwich region.

ITIL Hourly Rate Trend in Norwich

ITIL
Top 30 Related IT Skills in Norwich

For the 6 months to 19 December 2014, IT contractor jobs across the Norwich region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 13 (56.52%) Windows
2 12 (52.17%) HP
2 12 (52.17%) ITIL V3
3 11 (47.83%) Knowledge Management
3 11 (47.83%) Active Directory
4 10 (43.48%) Citrix
4 10 (43.48%) E-Commerce
5 9 (39.13%) OpenView
5 9 (39.13%) Service Delivery
5 9 (39.13%) Incident Management
6 8 (34.78%) Management Information System
6 8 (34.78%) Configuration Management
7 7 (30.43%) Middleware
7 7 (30.43%) Terminal Services
7 7 (30.43%) Lotus
7 7 (30.43%) Change Management
7 7 (30.43%) SLA
7 7 (30.43%) IBM Notes
7 7 (30.43%) Apache
7 7 (30.43%) CRM
7 7 (30.43%) Oracle
7 7 (30.43%) SQL Server
7 7 (30.43%) IIS
7 7 (30.43%) SQL
7 7 (30.43%) CMDB
7 7 (30.43%) Problem Management
8 5 (21.74%) SC Cleared
8 5 (21.74%) Security Cleared
8 5 (21.74%) Windows 7
8 5 (21.74%) HP SIM

ITIL
Top Related IT Skills in Norwich by Category

For the 6 months to 19 December 2014, IT contractor jobs across the Norwich region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 7 (30.43%) IBM Notes
1 7 (30.43%) Apache
1 7 (30.43%) IIS
2 2 (8.70%) WebSphere
3 1 (4.35%) MS Exchange
Applications
1 4 (17.39%) MS Excel
2 1 (4.35%) MS Office
Communications & Networking
1 5 (21.74%) LDAP
2 3 (13.04%) Firewall
2 3 (13.04%) DHCP
2 3 (13.04%) DNS
3 1 (4.35%) Unified Communications
3 1 (4.35%) Wireless
3 1 (4.35%) LAN
3 1 (4.35%) WAN
Database & Business Intelligence
1 7 (30.43%) SQL Server
2 2 (8.70%) DTS
Development Applications
1 2 (8.70%) MSI
General
1 1 (4.35%) Telecoms
Job Titles
1 3 (13.04%) Technical Manager
1 3 (13.04%) Project Manager
1 3 (13.04%) Technical Project Manager
2 2 (8.70%) Support Engineer
2 2 (8.70%) Wintel Support
2 2 (8.70%) Technical Specialist
3 1 (4.35%) IT Administrator
3 1 (4.35%) PMO Analyst
3 1 (4.35%) Wintel Consultant
3 1 (4.35%) Desktop Administrator
3 1 (4.35%) Windows Support Engineer
3 1 (4.35%) Analyst
3 1 (4.35%) Consultant
3 1 (4.35%) Support Technician
3 1 (4.35%) 2nd Line Support
3 1 (4.35%) Support Consultant
3 1 (4.35%) Administrator
Libraries, Frameworks & Software Standards
1 7 (30.43%) Middleware
2 2 (8.70%) .NET
2 2 (8.70%) Application Packaging
Miscellaneous
1 8 (34.78%) Management Information System
2 7 (30.43%) CMDB
3 4 (17.39%) AS400
3 4 (17.39%) Mainframe
4 3 (13.04%) Mathematics
5 2 (8.70%) Clustering
Operating Systems
1 13 (56.52%) Windows
2 5 (21.74%) Windows 7
3 4 (17.39%) MVS
4 2 (8.70%) UNIX
5 1 (4.35%) Windows 8
5 1 (4.35%) Windows Server 2008
5 1 (4.35%) Windows Server 2003
5 1 (4.35%) Linux
5 1 (4.35%) Windows 2000
5 1 (4.35%) Windows XP
Processes & Methodologies
1 12 (52.17%) ITIL V3
2 11 (47.83%) Knowledge Management
3 10 (43.48%) E-Commerce
4 9 (39.13%) Service Delivery
4 9 (39.13%) Incident Management
5 8 (34.78%) Configuration Management
6 7 (30.43%) Change Management
6 7 (30.43%) CRM
6 7 (30.43%) Problem Management
7 3 (13.04%) Agile Software Development
7 3 (13.04%) Service Management
7 3 (13.04%) Project Management
7 3 (13.04%) Workflow
7 3 (13.04%) PRINCE2
8 2 (8.70%) Validation
8 2 (8.70%) PRINCE
8 2 (8.70%) Coaching
9 1 (4.35%) WFM
9 1 (4.35%) ITSM
Programming Languages
1 7 (30.43%) SQL
2 3 (13.04%) C
Qualifications
1 5 (21.74%) SC Cleared
1 5 (21.74%) Security Cleared
1 5 (21.74%) Microsoft Certification
2 1 (4.35%) MCITP
2 1 (4.35%) MCSE
2 1 (4.35%) MCSA
2 1 (4.35%) MCP
Quality Assurance & Compliance
1 7 (30.43%) SLA
2 1 (4.35%) QA
System Software
1 11 (47.83%) Active Directory
2 7 (30.43%) Terminal Services
3 4 (17.39%) VMware Infrastructure
4 2 (8.70%) Microsoft App-V
Systems Management
1 9 (39.13%) OpenView
2 5 (21.74%) HP SIM
3 4 (17.39%) Tivoli
4 3 (13.04%) EMC NetWorker
5 2 (8.70%) OpenView Configuration Management
6 1 (4.35%) WSUS
6 1 (4.35%) SCCM
6 1 (4.35%) SCOM
Vendors
1 12 (52.17%) HP
2 10 (43.48%) Citrix
3 7 (30.43%) Lotus
3 7 (30.43%) Oracle
4 4 (17.39%) Microsoft
4 4 (17.39%) VMware
5 3 (13.04%) EMC
6 1 (4.35%) Apple
6 1 (4.35%) Cisco