The first table below looks at the demand for ITIL skills in IT contracts advertised for the Norwich region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Norwich region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 6 2 17
Rank change year-on-year
-4 +15
Contract jobs citing ITIL 29 23 10
As % of all contract IT jobs located in Norwich 16.76% 20.54% 6.10%
As % of the Processes & Methodologies category 24.37% 30.67% 8.62%
Number of daily rates quoted 18 20 1
Average daily rate
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£220 £255 £300
Average daily rate % change year-on-year
-13.75% -15.00%
UK excluding London average daily rate £350 £325 £325
% change year-on-year
+7.69% -
Number of hourly rates quoted 11 1 0
Average hourly rate £26.50 £18.00 -
Average hourly rate % change year-on-year
+47.22% -
UK excluding London average hourly rate £15.79 £19.00 £15.50
% change year-on-year
-16.89% +22.58%
Processes & Methodologies Category
Norwich
Contract IT job ads with a match in the
Processes & Methodologies category
119 75 116
As % of all contract IT jobs located in Norwich 68.79% 66.96% 70.73%
Number of daily rates quoted 84 51 50
Average daily rate £276 £315 £300
Average daily rate % change year-on-year
-12.30% +5.00%
90% offered a daily rate of more than £205 £200 £181
10% offered a daily rate of more than £450 £375 £398
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 15 6 4
Average hourly rate £30.00 £25.50 £23.00
Average hourly rate % change year-on-year
+17.64% +10.86%
90% offered a hourly rate of more than £26.50 £15.00 £16.05
10% offered a hourly rate of more than £35.20 £26.00 £24.10
UK excluding London average hourly rate £26.50 £31.00 £31.00
% change year-on-year
-14.51% -
ITIL
Norfolk

ITIL
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of IT contractor jobs citing ITIL across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norwich

ITIL
Daily Rate Trend in Norwich

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the Norwich region.

ITIL Daily Rate Trend in Norwich

ITIL
Daily Rate Histogram in Norwich

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the Norwich region over the 3 months to 22 July 2014.

ITIL Daily Rate Histogram in Norwich

ITIL
Hourly Rate Trend in Norwich

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the Norwich region.

ITIL Hourly Rate Trend in Norwich

ITIL
Top 30 Related IT Skills in Norwich

For the 6 months to 22 July 2014, IT contractor jobs across the Norwich region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 23 (69.70%) Active Directory
2 17 (51.52%) ITIL V3
3 14 (42.42%) Incident Management
4 12 (36.36%) UNIX
4 12 (36.36%) Configuration Management
4 12 (36.36%) Mainframe
5 10 (30.30%) Knowledge Management
5 10 (30.30%) Solaris
5 10 (30.30%) Linux
5 10 (30.30%) E-Commerce
5 10 (30.30%) SLA
6 8 (24.24%) HP
6 8 (24.24%) CMDB
7 7 (21.21%) Problem Management
7 7 (21.21%) Security Cleared
8 6 (18.18%) MVS
8 6 (18.18%) Change Management
9 5 (15.15%) Service Delivery
9 5 (15.15%) EMC
9 5 (15.15%) Microsoft
9 5 (15.15%) EMC NetWorker
10 4 (12.12%) MS Excel
10 4 (12.12%) CRM
10 4 (12.12%) Citrix
10 4 (12.12%) Microsoft Certification
10 4 (12.12%) AS400
11 3 (9.09%) Service Management
11 3 (9.09%) OpenView
11 3 (9.09%) PRINCE2
11 3 (9.09%) HP SIM

ITIL
Top Related IT Skills in Norwich by Category

For the 6 months to 22 July 2014, IT contractor jobs across the Norwich region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.06%) WebSphere
2 1 (3.03%) SharePoint
2 1 (3.03%) IIS
2 1 (3.03%) MS Exchange
2 1 (3.03%) IBM Notes
2 1 (3.03%) Apache
2 1 (3.03%) Exchange Server 2013
2 1 (3.03%) Exchange Server 2010
Applications
1 4 (12.12%) MS Excel
2 1 (3.03%) MS Office
Communications & Networking
1 1 (3.03%) Firewall
1 1 (3.03%) DHCP
1 1 (3.03%) DNS
Database & Business Intelligence
1 1 (3.03%) SQL Server
Development Applications
1 1 (3.03%) MSI
General
1 1 (3.03%) Banking
1 1 (3.03%) Finance
Job Titles
1 5 (15.15%) Support Engineer
1 5 (15.15%) Analyst
2 3 (9.09%) Systems Analyst
2 3 (9.09%) Programme Manager
3 2 (6.06%) Transformation Programme Manager
3 2 (6.06%) 2nd Line Support
3 2 (6.06%) Consultant
3 2 (6.06%) Change Manager
4 1 (3.03%) Business Change Manager
4 1 (3.03%) Service Desk Analyst
4 1 (3.03%) Storage Specialist
4 1 (3.03%) Wintel Support
4 1 (3.03%) Business Manager
4 1 (3.03%) UNIX Consultant
4 1 (3.03%) Linux Consultant
4 1 (3.03%) Support Analyst
4 1 (3.03%) Support Consultant
4 1 (3.03%) Support Specialist
4 1 (3.03%) Service Analyst
4 1 (3.03%) 2nd Line Support Analyst
Libraries, Frameworks & Software Standards
1 2 (6.06%) .NET
2 1 (3.03%) Middleware
2 1 (3.03%) Application Packaging
Miscellaneous
1 12 (36.36%) Mainframe
2 8 (24.24%) CMDB
3 4 (12.12%) AS400
4 2 (6.06%) Management Information System
5 1 (3.03%) Clustering
Operating Systems
1 12 (36.36%) UNIX
2 10 (30.30%) Solaris
2 10 (30.30%) Linux
3 6 (18.18%) MVS
4 2 (6.06%) Windows
5 1 (3.03%) Windows XP
Processes & Methodologies
1 17 (51.52%) ITIL V3
2 14 (42.42%) Incident Management
3 12 (36.36%) Configuration Management
4 10 (30.30%) Knowledge Management
4 10 (30.30%) E-Commerce
5 7 (21.21%) Problem Management
6 6 (18.18%) Change Management
7 5 (15.15%) Service Delivery
8 4 (12.12%) CRM
9 3 (9.09%) Service Management
9 3 (9.09%) PRINCE2
10 2 (6.06%) Waterfall
10 2 (6.06%) Workflow
10 2 (6.06%) Validation
11 1 (3.03%) Programme Management
11 1 (3.03%) Agile Software Development
11 1 (3.03%) Stakeholder Management
11 1 (3.03%) Project Management
11 1 (3.03%) PRINCE
11 1 (3.03%) Six Sigma
Programming Languages
1 1 (3.03%) SQL
Qualifications
1 7 (21.21%) Security Cleared
2 4 (12.12%) Microsoft Certification
3 2 (6.06%) Degree
3 2 (6.06%) ISEB
4 1 (3.03%) ITIL Certification
4 1 (3.03%) PMP
4 1 (3.03%) PMI Certification
Quality Assurance & Compliance
1 10 (30.30%) SLA
2 2 (6.06%) QA
System Software
1 23 (69.70%) Active Directory
2 1 (3.03%) Microsoft App-V
2 1 (3.03%) Terminal Services
2 1 (3.03%) VMware Infrastructure
Systems Management
1 5 (15.15%) EMC NetWorker
2 3 (9.09%) OpenView
2 3 (9.09%) HP SIM
3 1 (3.03%) OpenView Configuration Management
Vendors
1 8 (24.24%) HP
2 5 (15.15%) EMC
2 5 (15.15%) Microsoft
3 4 (12.12%) Citrix
4 2 (6.06%) VMware
5 1 (3.03%) Altiris
5 1 (3.03%) Lotus
5 1 (3.03%) Oracle