The table below looks at the statistics for ITIL skills in IT contracts advertised for the Norwich region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Information Technology Infrastructure Library (ITIL)
Rank 11 17 10
Rank change year-on-year
+6 -7
Contract jobs citing ITIL 9 4 19
As % of all contract IT jobs located in Norwich 7.63% 3.64% 13.97%
As % of the Processes & Methodologies category 11.84% 5.63% 25.00%
Number of daily rates quoted 7 3 18
Average daily rate
Keep up to 90%
of your Daily Rate
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£135 £90 £210
Average daily rate % change year-on-year
+50.00% -57.14%
90% offered a daily rate of more than £130 £90 £100
10% offered a daily rate of more than £448 £122 £225
UK excluding London average daily rate £348 £326 £338
% change year-on-year
+6.83% -3.55%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £19.00
UK excluding London average hourly rate £15.00 £17.00 £18.40
% change year-on-year
-11.76% -7.60%
ITIL
Norfolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norwich region.

Processes & Methodologies Category
Norwich
Contract IT job ads with a match in the
Processes & Methodologies category
76 71 76
As % of all contract IT jobs located in Norwich 64.41% 64.55% 55.88%
Number of daily rates quoted 50 49 47
Average daily rate £398 £300 £250
Average daily rate % change year-on-year
+32.50% +20.00%
90% offered a daily rate of more than £239 £244 £200
10% offered a daily rate of more than £575 £400 £400
UK excluding London average daily rate £390 £375 £360
% change year-on-year
+4.00% +4.16%
Number of hourly rates quoted 9 2 3
Average hourly rate £22.50 £18.50 £19.00
Average hourly rate % change year-on-year
+21.62% -2.63%
UK excluding London average hourly rate £30.50 £31.00 £32.00
% change year-on-year
-1.61% -3.12%

ITIL
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of IT contractor jobs citing ITIL across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norwich

ITIL
Daily Rate Trend in Norwich

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the Norwich region.

ITIL Daily Rate Trend in Norwich

ITIL
Daily Rate Histogram in Norwich

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the Norwich region over the 3 months to 28 April 2015.

ITIL Daily Rate Histogram in Norwich

ITIL
Hourly Rate Trend in Norwich

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the Norwich region.

ITIL Hourly Rate Trend in Norwich

ITIL
Top 30 Related IT Skills in Norwich

For the 6 months to 28 April 2015, IT contractor jobs across the Norwich region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 11 (57.89%) Microsoft
2 8 (42.11%) Active Directory
3 5 (26.32%) MS Office
4 4 (21.05%) Service Management
4 4 (21.05%) Service Delivery
4 4 (21.05%) Windows
5 3 (15.79%) HP
5 3 (15.79%) Windows 7
6 2 (10.53%) ITIL V3
6 2 (10.53%) Coaching
6 2 (10.53%) MS Excel
6 2 (10.53%) SLA
6 2 (10.53%) SQL
6 2 (10.53%) .NET
6 2 (10.53%) DTS
6 2 (10.53%) E-Commerce
6 2 (10.53%) PRINCE
6 2 (10.53%) Windows Server 2003
6 2 (10.53%) Project Management
6 2 (10.53%) Citrix
6 2 (10.53%) Workflow
6 2 (10.53%) Knowledge Management
6 2 (10.53%) Incident Management
6 2 (10.53%) WebSphere
6 2 (10.53%) Validation
6 2 (10.53%) UNIX
6 2 (10.53%) Security Cleared
6 2 (10.53%) Windows Server 2008
7 1 (5.26%) Stakeholder Management
7 1 (5.26%) WFM

ITIL
Top Related IT Skills in Norwich by Category

For the 6 months to 28 April 2015, IT contractor jobs across the Norwich region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.53%) WebSphere
Applications
1 5 (26.32%) MS Office
2 2 (10.53%) MS Excel
Communications & Networking
1 1 (5.26%) LAN
1 1 (5.26%) WAN
1 1 (5.26%) Firewall
1 1 (5.26%) Wireless
1 1 (5.26%) Unified Communications
Database & Business Intelligence
1 2 (10.53%) DTS
2 1 (5.26%) SQL Server
General
1 1 (5.26%) Telecoms
1 1 (5.26%) Finance
Job Titles
1 9 (47.37%) Analyst
2 5 (26.32%) 1st Line Support
2 5 (26.32%) Service Analyst
3 4 (21.05%) Support Analyst
3 4 (21.05%) Service Desk Analyst
4 2 (10.53%) IT Support Analyst
4 2 (10.53%) Technical Specialist
4 2 (10.53%) 1st Line Support Analyst
4 2 (10.53%) IT Support
4 2 (10.53%) Help Desk Support
5 1 (5.26%) Delivery Manager
5 1 (5.26%) Deskside Support
5 1 (5.26%) Service Management Analyst
5 1 (5.26%) PMO Analyst
5 1 (5.26%) 3rd Line Support Analyst
5 1 (5.26%) Help Desk Analyst
5 1 (5.26%) Project Manager
5 1 (5.26%) Business Analyst
5 1 (5.26%) Services Delivery Manager
5 1 (5.26%) Service Manager
Libraries, Frameworks & Software Standards
1 2 (10.53%) .NET
Miscellaneous
1 1 (5.26%) Mainframe
1 1 (5.26%) CMDB
1 1 (5.26%) Analytical Skills
Operating Systems
1 4 (21.05%) Windows
2 3 (15.79%) Windows 7
3 2 (10.53%) UNIX
3 2 (10.53%) Windows Server 2003
3 2 (10.53%) Windows Server 2008
4 1 (5.26%) Windows XP
4 1 (5.26%) MVS
Processes & Methodologies
1 4 (21.05%) Service Management
1 4 (21.05%) Service Delivery
2 2 (10.53%) E-Commerce
2 2 (10.53%) PRINCE
2 2 (10.53%) Workflow
2 2 (10.53%) Validation
2 2 (10.53%) Knowledge Management
2 2 (10.53%) Incident Management
2 2 (10.53%) ITIL V3
2 2 (10.53%) Coaching
2 2 (10.53%) Project Management
3 1 (5.26%) PRINCE2
3 1 (5.26%) CRM
3 1 (5.26%) WFM
3 1 (5.26%) Problem Management
3 1 (5.26%) Stakeholder Management
3 1 (5.26%) Agile Software Development
3 1 (5.26%) Data Analysis
3 1 (5.26%) Six Sigma
3 1 (5.26%) Configuration Management
Programming Languages
1 2 (10.53%) SQL
Qualifications
1 2 (10.53%) Security Cleared
2 1 (5.26%) MCP
2 1 (5.26%) ITIL Certification
2 1 (5.26%) SC Cleared
Quality Assurance & Compliance
1 2 (10.53%) SLA
2 1 (5.26%) QA
System Software
1 8 (42.11%) Active Directory
Systems Management
1 1 (5.26%) EMC NetWorker
Vendors
1 11 (57.89%) Microsoft
2 3 (15.79%) HP
3 2 (10.53%) Citrix
4 1 (5.26%) Cisco
4 1 (5.26%) EMC