The first table below looks at the demand for ITIL skills in IT contracts advertised for the Norwich region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Norwich region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Information Technology Infrastructure Library (ITIL)
Rank 6 6 11
Rank change year-on-year
0 +5
Contract jobs citing ITIL 23 21 22
As % of all contract IT jobs located in Norwich 17.97% 12.50% 11.22%
As % of the Processes & Methodologies category 34.33% 16.03% 15.17%
Number of daily rates quoted 21 2 2
Average daily rate £100 £300 £503
Average daily rate % change year-on-year
-66.66% -40.29%
UK excluding London average daily rate £335 £325 £325
% change year-on-year
+3.07% -
Number of hourly rates quoted 1 0 3
Average hourly rate £19.00 - £8.00
UK excluding London average hourly rate £18.00 £16.00 £15.50
% change year-on-year
+12.50% +3.22%
All Processes & Methodologies
Norwich
Contract IT job ads with a match in the
Processes & Methodologies category
67 131 145
As % of all contract IT jobs located in Norwich 52.34% 77.98% 73.98%
Number of daily rates quoted 41 46 41
Average daily rate £250 £350 £375
Average daily rate % change year-on-year
-28.57% -6.66%
90% offered a daily rate of more than £100 £200 £228
10% offered a daily rate of more than £325 £675 £550
UK excluding London average daily rate £363 £363 £375
% change year-on-year
- -3.33%
Number of hourly rates quoted 5 10 5
Average hourly rate £22.25 £25.75 £25.00
Average hourly rate % change year-on-year
-13.59% +3.00%
UK excluding London average hourly rate £32.00 £25.00 £30.00
% change year-on-year
+28.00% -16.66%
ITIL
Norfolk

ITIL
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ITIL across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

Norwich ITIL Jobs Demand Trend

ITIL
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the Norwich region.

Norwich ITIL Daily Rate Trend

ITIL
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the Norwich region over the 3 months to 20 May 2013.

Norwich ITIL Daily Rate Histogram

ITIL
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the Norwich region.

Norwich ITIL Hourly Rate Trend

ITIL
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT contractor jobs across the Norwich region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 22 (70.97%) Windows
2 18 (58.06%) Windows XP
2 18 (58.06%) Active Directory
3 14 (45.16%) ITIL Certification
4 11 (35.48%) Microsoft
5 10 (32.26%) PRINCE2
5 10 (32.26%) VMware
6 9 (29.03%) PRINCE
6 9 (29.03%) SQL
6 9 (29.03%) MS Excel
6 9 (29.03%) VMware Certified Professional (VCP)
6 9 (29.03%) Windows Server 2008
7 8 (25.81%) Windows 7
7 8 (25.81%) MS Exchange
7 8 (25.81%) MS Office
7 8 (25.81%) HP
8 7 (22.58%) DNS
8 7 (22.58%) IIS
8 7 (22.58%) Forefront TMG
8 7 (22.58%) Exchange Server 2010
8 7 (22.58%) VCP5
8 7 (22.58%) Hyper-V
8 7 (22.58%) Exchange Server 2007
8 7 (22.58%) MCITP
9 6 (19.35%) Windows 8
9 6 (19.35%) UAG
9 6 (19.35%) Disaster Recovery
10 4 (12.90%) Firewall
10 4 (12.90%) LAN
10 4 (12.90%) VoIP

ITIL
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT contractor jobs across the Norwich region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Development
1 2 (6.452%) .NET
Application Platforms
1 8 (25.81%) MS Exchange
2 7 (22.58%) Exchange Server 2007
2 7 (22.58%) Exchange Server 2010
2 7 (22.58%) IIS
Applications
1 9 (29.03%) MS Excel
2 8 (25.81%) MS Office
Business Applications
1 2 (6.452%) Dynamics AX
Communications & Networking
1 7 (22.58%) DNS
2 4 (12.90%) SAN
2 4 (12.90%) Firewall
2 4 (12.90%) LAN
2 4 (12.90%) VoIP
2 4 (12.90%) WAN
3 3 (9.677%) Wireless
3 3 (9.677%) NAS
3 3 (9.677%) WAAS
Database & Business Intelligence
1 1 (3.226%) SQL Server
General
1 1 (3.226%) Legal
Job Titles
1 8 (25.81%) Analyst
2 7 (22.58%) Service Analyst
2 7 (22.58%) Service Desk Analyst
3 6 (19.35%) Help Desk Support
3 6 (19.35%) Infrastructure Engineer
4 4 (12.90%) Network Engineer
5 3 (9.677%) Support Analyst
5 3 (9.677%) Service Manager
5 3 (9.677%) IT Services Manager
5 3 (9.677%) Service Desk Manager
6 2 (6.452%) Help Desk Support Analyst
6 2 (6.452%) Team Leader
6 2 (6.452%) Development Team Leader
6 2 (6.452%) Help Desk Analyst
7 1 (3.226%) Support Engineer
7 1 (3.226%) Support Specialist
7 1 (3.226%) 3rd Line Support
7 1 (3.226%) Systems Support
7 1 (3.226%) Systems Analyst
7 1 (3.226%) 2nd Line Support
Miscellaneous
1 3 (9.677%) NHS
2 1 (3.226%) Management Information System
Operating Systems
1 22 (70.97%) Windows
2 18 (58.06%) Windows XP
3 9 (29.03%) Windows Server 2008
4 8 (25.81%) Windows 7
5 6 (19.35%) Windows 8
6 1 (3.226%) Windows 2000 Server
Processes & Methodologies
1 10 (32.26%) PRINCE2
2 9 (29.03%) PRINCE
3 6 (19.35%) Disaster Recovery
4 3 (9.677%) Service Management
4 3 (9.677%) ERP
5 2 (6.452%) Service Delivery
6 1 (3.226%) CAD
6 1 (3.226%) Project Management
6 1 (3.226%) SOA
6 1 (3.226%) Business Intelligence
6 1 (3.226%) Web Design
6 1 (3.226%) Business Analysis
6 1 (3.226%) Supplier Management
6 1 (3.226%) Problem Management
6 1 (3.226%) Waterfall
6 1 (3.226%) ITIL V3
Programming Languages
1 9 (29.03%) SQL
Qualifications
1 14 (45.16%) ITIL Certification
2 9 (29.03%) VMware Certified Professional (VCP)
3 7 (22.58%) MCITP
3 7 (22.58%) VCP5
4 3 (9.677%) Degree
4 3 (9.677%) CCNP
4 3 (9.677%) Cisco Certification
5 2 (6.452%) CCA
5 2 (6.452%) Citrix Certification
5 2 (6.452%) CISSP
6 1 (3.226%) Microsoft Certification
6 1 (3.226%) CCIP
6 1 (3.226%) CCDP
6 1 (3.226%) HND
6 1 (3.226%) MCSE
6 1 (3.226%) CCIE
6 1 (3.226%) ECDL
Quality Assurance & Compliance
1 4 (12.90%) SLA
2 1 (3.226%) QA
System Software
1 18 (58.06%) Active Directory
2 7 (22.58%) Hyper-V
2 7 (22.58%) Forefront TMG
3 6 (19.35%) UAG
4 1 (3.226%) VMware Infrastructure
Vendors
1 11 (35.48%) Microsoft
2 10 (32.26%) VMware
3 8 (25.81%) HP
4 4 (12.90%) Cisco
5 2 (6.452%) Brocade
5 2 (6.452%) Oracle
5 2 (6.452%) SAP
NORWICH, East Anglia
Hardware email support Skills and Experience required to be successful are; - Some understanding of Windows XP, Office Professional, Windows Networks - ITIL environment knowledge and experience preferable - Experience of...
Provisio Solutions
Rate: £100 per day
Posted: 14 May 2013
Norwich, East Anglia
Hardware email support Skills and Experience required to be successful are; - Some understanding of Windows XP, Office Professional, Windows Networks - ITIL environment knowledge and experience preferable - Experience of...
Provisio Solutions
Rate: £100 per day
Posted: 14 May 2013