The table below looks at the statistics for ITIL skills in IT contracts advertised for the Norwich region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Information Technology Infrastructure Library (ITIL)
Rank 6 11 17
Rank change year-on-year
+5 +6
Contract jobs citing ITIL 16 9 9
As % of all contract IT jobs located in Norwich 11.19% 8.04% 7.20%
As % of the Processes & Methodologies category 17.58% 14.75% 12.00%
Number of daily rates quoted 13 4 5
Average daily rate
Keep up to 90%
of your Daily Rate
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£135 £170 £250
Average daily rate % change year-on-year
-20.58% -32.00%
90% offered a daily rate of more than £119 £90 £113
10% offered a daily rate of more than £270 £250 £255
UK excluding London average daily rate £350 £345 £330
% change year-on-year
+1.44% +4.54%
Number of hourly rates quoted 1 3 0
Average hourly rate £100.00 £23.20 -
Average hourly rate % change year-on-year
+331.03% -
UK excluding London average hourly rate £15.67 £16.00 £18.00
% change year-on-year
-2.07% -11.11%
ITIL
Norfolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norwich region.

Processes & Methodologies Category
Norwich
Contract IT job ads with a match in the
Processes & Methodologies category
91 61 75
As % of all contract IT jobs located in Norwich 63.64% 54.46% 60.00%
Number of daily rates quoted 68 37 30
Average daily rate £375 £275 £275
Average daily rate % change year-on-year
+36.36% -
90% offered a daily rate of more than £197 £225 £200
10% offered a daily rate of more than £500 £413 £440
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 6 7 2
Average hourly rate £22.50 £18.50 £22.13
Average hourly rate % change year-on-year
+21.62% -16.38%
UK excluding London average hourly rate £30.00 £27.50 £31.00
% change year-on-year
+9.09% -11.29%

ITIL
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of IT contractor jobs citing ITIL across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norwich

ITIL
Daily Rate Trend in Norwich

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the Norwich region.

ITIL Daily Rate Trend in Norwich

ITIL
Daily Rate Histogram in Norwich

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the Norwich region over the 3 months to 5 March 2015.

ITIL Daily Rate Histogram in Norwich

ITIL
Hourly Rate Trend in Norwich

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the Norwich region.

ITIL Hourly Rate Trend in Norwich

ITIL
Top 30 Related IT Skills in Norwich

For the 6 months to 5 March 2015, IT contractor jobs across the Norwich region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 13 (52.00%) Microsoft
2 11 (44.00%) Active Directory
2 11 (44.00%) Windows
3 9 (36.00%) Service Delivery
4 8 (32.00%) HP
4 8 (32.00%) Citrix
4 8 (32.00%) ITIL V3
5 7 (28.00%) Knowledge Management
5 7 (28.00%) Incident Management
5 7 (28.00%) SLA
5 7 (28.00%) E-Commerce
5 7 (28.00%) SQL
6 6 (24.00%) SQL Server
6 6 (24.00%) CRM
6 6 (24.00%) Change Management
6 6 (24.00%) Configuration Management
6 6 (24.00%) CMDB
6 6 (24.00%) Problem Management
7 5 (20.00%) SC Cleared
7 5 (20.00%) Security Cleared
7 5 (20.00%) Middleware
7 5 (20.00%) Management Information System
7 5 (20.00%) OpenView
7 5 (20.00%) Lotus
7 5 (20.00%) Terminal Services
7 5 (20.00%) IIS
7 5 (20.00%) MS Office
7 5 (20.00%) Oracle
7 5 (20.00%) IBM Notes
7 5 (20.00%) Apache

ITIL
Top Related IT Skills in Norwich by Category

For the 6 months to 5 March 2015, IT contractor jobs across the Norwich region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 5 (20.00%) IIS
1 5 (20.00%) IBM Notes
1 5 (20.00%) Apache
2 2 (8.00%) WebSphere
3 1 (4.00%) MS Exchange
Applications
1 5 (20.00%) MS Office
2 4 (16.00%) MS Excel
Communications & Networking
1 4 (16.00%) LDAP
2 2 (8.00%) Firewall
3 1 (4.00%) Unified Communications
3 1 (4.00%) Wireless
3 1 (4.00%) LAN
3 1 (4.00%) WAN
3 1 (4.00%) DHCP
3 1 (4.00%) DNS
Database & Business Intelligence
1 6 (24.00%) SQL Server
2 2 (8.00%) DTS
Development Applications
1 1 (4.00%) MSI
General
1 1 (4.00%) Telecoms
Job Titles
1 9 (36.00%) Analyst
2 5 (20.00%) Service Analyst
2 5 (20.00%) 1st Line Support
3 4 (16.00%) Service Desk Analyst
3 4 (16.00%) Support Analyst
4 2 (8.00%) IT Support Analyst
4 2 (8.00%) Technical Specialist
4 2 (8.00%) IT Support
4 2 (8.00%) 1st Line Support Analyst
4 2 (8.00%) Help Desk Support
5 1 (4.00%) 3rd Line Support Analyst
5 1 (4.00%) PMO Analyst
5 1 (4.00%) Services Delivery Manager
5 1 (4.00%) Service Manager
5 1 (4.00%) Delivery Manager
5 1 (4.00%) Wintel Support
5 1 (4.00%) Deskside Support
5 1 (4.00%) Service Management Analyst
5 1 (4.00%) Support Technician
5 1 (4.00%) Business Analyst
Libraries, Frameworks & Software Standards
1 5 (20.00%) Middleware
2 2 (8.00%) .NET
3 1 (4.00%) Application Packaging
Miscellaneous
1 6 (24.00%) CMDB
2 5 (20.00%) Management Information System
3 2 (8.00%) Mathematics
4 1 (4.00%) Analytical Skills
4 1 (4.00%) Clustering
4 1 (4.00%) AS400
4 1 (4.00%) Mainframe
Operating Systems
1 11 (44.00%) Windows
2 4 (16.00%) Windows 7
3 2 (8.00%) Windows Server 2003
3 2 (8.00%) UNIX
3 2 (8.00%) Windows Server 2008
4 1 (4.00%) Windows 8
4 1 (4.00%) Windows XP
4 1 (4.00%) MVS
Processes & Methodologies
1 9 (36.00%) Service Delivery
2 8 (32.00%) ITIL V3
3 7 (28.00%) Knowledge Management
3 7 (28.00%) Incident Management
3 7 (28.00%) E-Commerce
4 6 (24.00%) CRM
4 6 (24.00%) Change Management
4 6 (24.00%) Configuration Management
4 6 (24.00%) Problem Management
5 4 (16.00%) Service Management
6 2 (8.00%) PRINCE
6 2 (8.00%) Workflow
6 2 (8.00%) Validation
6 2 (8.00%) Coaching
7 1 (4.00%) WFM
7 1 (4.00%) Agile Software Development
7 1 (4.00%) Data Analysis
7 1 (4.00%) Project Management
7 1 (4.00%) PRINCE2
Programming Languages
1 7 (28.00%) SQL
2 2 (8.00%) C
Qualifications
1 5 (20.00%) SC Cleared
1 5 (20.00%) Security Cleared
2 2 (8.00%) Microsoft Certification
3 1 (4.00%) MCP
3 1 (4.00%) ITIL Certification
Quality Assurance & Compliance
1 7 (28.00%) SLA
2 1 (4.00%) QA
System Software
1 11 (44.00%) Active Directory
2 5 (20.00%) Terminal Services
3 2 (8.00%) VMware Infrastructure
4 1 (4.00%) Microsoft App-V
Systems Management
1 5 (20.00%) OpenView
2 3 (12.00%) Tivoli
3 2 (8.00%) HP SIM
4 1 (4.00%) EMC NetWorker
4 1 (4.00%) OpenView Configuration Management
Vendors
1 13 (52.00%) Microsoft
2 8 (32.00%) HP
2 8 (32.00%) Citrix
3 5 (20.00%) Lotus
3 5 (20.00%) Oracle
4 2 (8.00%) VMware
5 1 (4.00%) Cisco
5 1 (4.00%) EMC