The table below looks at the statistics for Contact Management skills in IT contracts advertised for the Nottinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Contact Management over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Contact Management
Rank 42 - -
Rank change year-on-year
- 0
Contract jobs citing Contact Management 1 0 0
As % of all contract IT jobs located in Nottinghamshire 0.24% - -
As % of the Processes & Methodologies category 0.33% - -
Number of daily rates quoted 0 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
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- - -
UK excluding London average daily rate £450 £375 £358
% change year-on-year
+20.00% +4.89%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Contact Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Nottinghamshire region.

Processes & Methodologies Category
Nottinghamshire
Contract IT job ads with a match in the
Processes & Methodologies category
305 437 249
As % of all contract IT jobs located in Nottinghamshire 71.76% 75.47% 66.94%
Number of daily rates quoted 140 192 103
Average daily rate £425 £330 £345
Average daily rate % change year-on-year
+28.78% -4.34%
90% offered a daily rate of more than £270 £259 £250
10% offered a daily rate of more than £600 £425 £528
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 9 7 8
Average hourly rate £17.50 £35.00 £12.00
Average hourly rate % change year-on-year
-50.00% +191.66%
90% offered a hourly rate of more than £12.00 £12.60 £8.61
10% offered a hourly rate of more than £35.00 £40.00 £25.00
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Contact Management
Jobs Demand Trend in Nottinghamshire

This chart provides a 3-month moving total of IT contractor jobs citing Contact Management across the Nottinghamshire region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in Nottinghamshire

Contact Management
Top 11 Related IT Skills in Nottinghamshire

For the 6 months to 16 September 2014, IT contractor jobs across the Nottinghamshire region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Contact Management.

1 1 (100.00%) ITIL
1 1 (100.00%) ISDN
1 1 (100.00%) Cisco
1 1 (100.00%) HP
1 1 (100.00%) Avaya
1 1 (100.00%) VXML
1 1 (100.00%) Cisco ICM
1 1 (100.00%) Degree
1 1 (100.00%) Change Control
1 1 (100.00%) Cisco CUCM
1 1 (100.00%) Cisco ICM Scripting

Contact Management
Top Related IT Skills in Nottinghamshire by Category

For the 6 months to 16 September 2014, IT contractor jobs across the Nottinghamshire region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Communications & Networking
1 1 (100.00%) ISDN
1 1 (100.00%) Cisco ICM
Job Titles
1 1 (100.00%) Voice Engineer
Libraries, Frameworks & Software Standards
1 1 (100.00%) VXML
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Change Control
1 1 (100.00%) Cisco ICM Scripting
Qualifications
1 1 (100.00%) Degree
Systems Management
1 1 (100.00%) Cisco CUCM
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) HP
1 1 (100.00%) Avaya