The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Oxford region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 43 27 30
Rank change year-on-year
-16 +3
Contract jobs requiring a Service Desk Analyst 6 2 4
As % of all contract IT jobs located in Oxford 1.42% 1.10% 1.79%
As % of the Job Titles category 1.52% 1.16% 1.87%
Number of daily rates quoted 3 0 2
Average daily rate
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£160 - £170
UK excluding London average daily rate £125 £93 £110
% change year-on-year
+35.13% -15.90%
Number of hourly rates quoted 3 1 2
Average hourly rate £8.83 £10.32 £10.00
Average hourly rate % change year-on-year
-14.48% +3.20%
UK excluding London average hourly rate £12.50 £12.50 £13.00
% change year-on-year
- -3.84%
Service Desk Analyst
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Oxford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Oxford
Contract IT job ads with a match in the
Job Titles category
396 172 214
As % of all contract IT jobs located in Oxford 93.62% 95.03% 95.54%
Number of daily rates quoted 272 96 127
Average daily rate £463 £320 £375
Average daily rate % change year-on-year
+44.53% -14.66%
90% offered a daily rate of more than £250 £225 £170
10% offered a daily rate of more than £550 £450 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 32 9 12
Average hourly rate £14.00 £12.09 £15.00
Average hourly rate % change year-on-year
+15.84% -19.43%
90% offered a hourly rate of more than £10.50 £10.34 £10.00
10% offered a hourly rate of more than £20.90 £27.50 £17.50
UK excluding London average hourly rate £16.00 £16.00 £18.00
% change year-on-year
- -11.11%

Service Desk Analyst
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Oxford region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Oxford

Service Desk Analyst
Daily Rate Trend in Oxford

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Oxford region.

Service Desk Analyst Daily Rate Trend in Oxford

Service Desk Analyst
Hourly Rate Trend in Oxford

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Oxford region.

Service Desk Analyst Hourly Rate Trend in Oxford

Service Desk Analyst
Top 18 Related IT Skills in Oxford

For the 6 months to 26 November 2014, IT contractor jobs across the Oxford region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 8 (66.67%) Windows
2 6 (50.00%) ITIL
3 5 (41.67%) Active Directory
3 5 (41.67%) Windows 7
4 4 (33.33%) Microsoft
4 4 (33.33%) LAN
4 4 (33.33%) WAN
5 3 (25.00%) Cisco Certification
5 3 (25.00%) NHS
5 3 (25.00%) CCNA
6 2 (16.67%) MS Office
7 1 (8.33%) Windows XP
7 1 (8.33%) Cisco
7 1 (8.33%) VoIP
7 1 (8.33%) Blackberry
7 1 (8.33%) Blackberry Enterprise Server
7 1 (8.33%) Cisco IOS
7 1 (8.33%) Windows 8

Service Desk Analyst
Top Related IT Skills in Oxford by Category

For the 6 months to 26 November 2014, IT contractor jobs across the Oxford region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) Blackberry Enterprise Server
Applications
1 2 (16.67%) MS Office
Communications & Networking
1 4 (33.33%) LAN
1 4 (33.33%) WAN
2 1 (8.33%) VoIP
2 1 (8.33%) Cisco IOS
Miscellaneous
1 3 (25.00%) NHS
2 1 (8.33%) Blackberry
Operating Systems
1 8 (66.67%) Windows
2 5 (41.67%) Windows 7
3 1 (8.33%) Windows XP
3 1 (8.33%) Windows 8
Processes & Methodologies
1 6 (50.00%) ITIL
Qualifications
1 3 (25.00%) Cisco Certification
1 3 (25.00%) CCNA
System Software
1 5 (41.67%) Active Directory
Vendors
1 4 (33.33%) Microsoft
2 1 (8.33%) Cisco