The table below looks at the statistics for Service Management skills in IT contracts advertised for the Oxford region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 45 26 28
Rank change year-on-year
-19 +2
Contract jobs citing Service Management 3 3 4
As % of all contract IT jobs located in Oxford 0.89% 1.44% 1.88%
As % of the Processes & Methodologies category 1.12% 2.21% 2.53%
Number of daily rates quoted 2 2 3
Average daily rate
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of your Daily Rate
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£513 £488 £330
Average daily rate % change year-on-year
+5.12% +47.72%
90% offered a daily rate of more than £483 £438 £322
10% offered a daily rate of more than £543 £538 £338
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.00 £15.00 £14.00
% change year-on-year
+6.66% +7.14%
Service Management
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Oxford region.

Processes & Methodologies Category
Oxford
Contract IT job ads with a match in the
Processes & Methodologies category
268 136 158
As % of all contract IT jobs located in Oxford 79.53% 65.07% 74.18%
Number of daily rates quoted 231 71 102
Average daily rate £413 £350 £350
Average daily rate % change year-on-year
+17.85% -
90% offered a daily rate of more than £300 £250 £200
10% offered a daily rate of more than £500 £500 £490
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 5 16 6
Average hourly rate £45.00 £14.00 £16.50
Average hourly rate % change year-on-year
+221.42% -15.15%
UK excluding London average hourly rate £30.50 £26.50 £31.00
% change year-on-year
+15.09% -14.51%

Service Management
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Oxford region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Oxford

Service Management
Daily Rate Trend in Oxford

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Oxford region.

Service Management Daily Rate Trend in Oxford

Service Management
Hourly Rate Trend in Oxford

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Oxford region.

Service Management Hourly Rate Trend in Oxford

Service Management
Top 30 Related IT Skills in Oxford

For the 6 months to 31 July 2015, IT contractor jobs across the Oxford region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 8 (72.73%) ITIL
2 4 (36.36%) Service Delivery
2 4 (36.36%) Stakeholder Management
3 3 (27.27%) MS Excel
3 3 (27.27%) Active Directory
3 3 (27.27%) ITIL Certification
4 2 (18.18%) LAN
4 2 (18.18%) WAN
4 2 (18.18%) SLA
4 2 (18.18%) Microsoft
4 2 (18.18%) SharePoint
4 2 (18.18%) Degree
4 2 (18.18%) Hyper-V
4 2 (18.18%) Agile Software Development
4 2 (18.18%) Data Architecture
4 2 (18.18%) Data Centre
5 1 (9.09%) SDLC
5 1 (9.09%) Android
5 1 (9.09%) Office 365
5 1 (9.09%) Windows 8
5 1 (9.09%) Analytics
5 1 (9.09%) Campaign Management
5 1 (9.09%) Oracle Database
5 1 (9.09%) Adobe Campaign
5 1 (9.09%) Line Management
5 1 (9.09%) Mentoring
5 1 (9.09%) Coaching
5 1 (9.09%) People Management
5 1 (9.09%) Private Cloud
5 1 (9.09%) Software Delivery

Service Management
Top Related IT Skills in Oxford by Category

For the 6 months to 31 July 2015, IT contractor jobs across the Oxford region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (18.18%) SharePoint
2 1 (9.09%) Oracle Workflow
Applications
1 3 (27.27%) MS Excel
2 1 (9.09%) MS Office
Business Applications
1 1 (9.09%) WebTrends
1 1 (9.09%) Adobe Campaign
Cloud Services
1 1 (9.09%) Google Analytics
1 1 (9.09%) Adobe Analytics
1 1 (9.09%) Office 365
Communications & Networking
1 2 (18.18%) LAN
1 2 (18.18%) WAN
2 1 (9.09%) Wi-Fi
2 1 (9.09%) PABX
Database & Business Intelligence
1 1 (9.09%) Data Warehouse
1 1 (9.09%) Oracle Database 10g
1 1 (9.09%) BusinessObjects
1 1 (9.09%) Oracle Database 11g
1 1 (9.09%) Oracle BI EE
1 1 (9.09%) Oracle Database
General
1 1 (9.09%) Finance
1 1 (9.09%) Marketing
Job Titles
1 3 (27.27%) Service Manager
2 2 (18.18%) Management Consultant
2 2 (18.18%) Consultant
2 2 (18.18%) Infrastructure Consultant
2 2 (18.18%) Service Management Consultant
2 2 (18.18%) Infrastructure Management Consultant
3 1 (9.09%) Incident & Problem Manager
3 1 (9.09%) Lead Enterprise Architect
3 1 (9.09%) Architect
3 1 (9.09%) Service Support Manager
3 1 (9.09%) Major Incident Manager
3 1 (9.09%) Lead Architect
3 1 (9.09%) Chief Enterprise Architect
3 1 (9.09%) Incident Manager
3 1 (9.09%) Services Delivery Manager
3 1 (9.09%) Security Analyst
3 1 (9.09%) Programme Manager
3 1 (9.09%) Developer
3 1 (9.09%) Analyst
3 1 (9.09%) Oracle Developer
Libraries, Frameworks & Software Standards
1 1 (9.09%) HTML
1 1 (9.09%) .NET
1 1 (9.09%) ASP.NET
1 1 (9.09%) XML
1 1 (9.09%) .NET Framework
Miscellaneous
1 2 (18.18%) Data Centre
2 1 (9.09%) NHS
2 1 (9.09%) Management Information System
2 1 (9.09%) Computer Science
2 1 (9.09%) Private Cloud
Operating Systems
1 1 (9.09%) Windows
1 1 (9.09%) Android
1 1 (9.09%) Apple iOS
1 1 (9.09%) Windows 8
Processes & Methodologies
1 8 (72.73%) ITIL
2 4 (36.36%) Service Delivery
2 4 (36.36%) Stakeholder Management
3 2 (18.18%) Agile Software Development
3 2 (18.18%) Data Architecture
4 1 (9.09%) Portfolio Management
4 1 (9.09%) Continuous Improvement
4 1 (9.09%) Analytics
4 1 (9.09%) Campaign Management
4 1 (9.09%) Line Management
4 1 (9.09%) Mentoring
4 1 (9.09%) Coaching
4 1 (9.09%) People Management
4 1 (9.09%) Software Delivery
4 1 (9.09%) SDLC
4 1 (9.09%) Disaster Recovery
4 1 (9.09%) Workflow
4 1 (9.09%) Contact Management
4 1 (9.09%) CRM
4 1 (9.09%) SOA
Programming Languages
1 1 (9.09%) JavaScript
1 1 (9.09%) PL/SQL
1 1 (9.09%) SQL
1 1 (9.09%) VBScript
1 1 (9.09%) VB.NET
Qualifications
1 3 (27.27%) ITIL Certification
2 2 (18.18%) Degree
3 1 (9.09%) Security Cleared
Quality Assurance & Compliance
1 2 (18.18%) SLA
System Software
1 3 (27.27%) Active Directory
2 2 (18.18%) Hyper-V
Vendors
1 2 (18.18%) Microsoft
2 1 (9.09%) Adobe
2 1 (9.09%) Dell
2 1 (9.09%) Salesforce.com
2 1 (9.09%) Bloomberg
2 1 (9.09%) Google
2 1 (9.09%) Aprimo
2 1 (9.09%) Tableau
2 1 (9.09%) Eloqua
2 1 (9.09%) Oracle