The first table below looks at the demand for Service Management skills in IT contracts advertised for the Oxford region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Oxford region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Service Management
Rank 30 32 18
Rank change year-on-year
+2 -14
Contract jobs citing Service Management 3 4 8
As % of all contract IT jobs located in Oxford 1.402% 1.290% 4.545%
As % of the Processes & Methodologies category 2.055% 1.896% 10.13%
Number of daily rates quoted 2 4 6
Average daily rate £431 £473 £246
Average daily rate % change year-on-year
-8.73% +91.87%
90% offered a daily rate of more than £406 £439 £223
10% offered a daily rate of more than £456 £475 £250
UK excluding London average daily rate £355 £341 £325
% change year-on-year
+4.02% +5.00%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £14.00
UK excluding London average hourly rate £14.75 £16.74 £14.91
% change year-on-year
-11.87% +12.25%
All Processes & Methodologies
Oxford
Contract IT job ads with a match in the
Processes & Methodologies category
146 211 79
As % of all contract IT jobs located in Oxford 68.22% 68.06% 44.89%
Number of daily rates quoted 107 130 44
Average daily rate £376 £425 £275
Average daily rate % change year-on-year
-11.47% +54.54%
90% offered a daily rate of more than £250 £300 £183
10% offered a daily rate of more than £500 £550 £448
UK excluding London average daily rate £370 £365 £375
% change year-on-year
+1.36% -2.66%
Number of hourly rates quoted 1 22 5
Average hourly rate £10.32 £18.75 £17.55
Average hourly rate % change year-on-year
-44.96% +6.83%
UK excluding London average hourly rate £31.00 £25.00 £29.00
% change year-on-year
+24.00% -13.79%
Service Management
Oxfordshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Oxford region as a proportion of the total demand within the Processes & Methodologies category.

Oxford Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Oxford region.

Oxford Service Management Daily Rate Trend

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Oxford region.

Oxford Service Management Hourly Rate Trend

Service Management
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT contractor jobs across the Oxford region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 8 (80.00%) ITIL
2 6 (60.00%) Project Management
3 4 (40.00%) Service Delivery
3 4 (40.00%) Finance
4 3 (30.00%) Stakeholder Management
5 2 (20.00%) Risk Management
5 2 (20.00%) Change Management
5 2 (20.00%) Oracle
5 2 (20.00%) Windows
5 2 (20.00%) Oracle 11i
5 2 (20.00%) Degree
5 2 (20.00%) COBIT
5 2 (20.00%) Oracle EBS R12
5 2 (20.00%) Continuous Improvement
6 1 (10.00%) Lync
6 1 (10.00%) Fujitsu
6 1 (10.00%) Mathematics
6 1 (10.00%) Problem Management
6 1 (10.00%) Digital Marketing
6 1 (10.00%) Windows Server 2008
6 1 (10.00%) SAP Oil and Gas
6 1 (10.00%) Marketing
6 1 (10.00%) Programme Management
6 1 (10.00%) VoIP
6 1 (10.00%) DHCP
6 1 (10.00%) TCP/IP
6 1 (10.00%) DNS
6 1 (10.00%) Business Intelligence
6 1 (10.00%) HP
6 1 (10.00%) Citrix

Service Management
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT contractor jobs across the Oxford region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) Lync
Applications
1 1 (10.00%) MS Office
Business Applications
1 2 (20.00%) Oracle 11i
1 2 (20.00%) Oracle EBS R12
2 1 (10.00%) SAP Oil and Gas
Communications & Networking
1 1 (10.00%) VoIP
1 1 (10.00%) DHCP
1 1 (10.00%) TCP/IP
1 1 (10.00%) DNS
General
1 4 (40.00%) Finance
2 1 (10.00%) Marketing
2 1 (10.00%) Electronics
2 1 (10.00%) Telecoms
2 1 (10.00%) Manufacturing
Job Titles
1 4 (40.00%) Service Manager
2 2 (20.00%) Services Delivery Manager
2 2 (20.00%) Delivery Manager
2 2 (20.00%) Transition Manager
2 2 (20.00%) IT Support
3 1 (10.00%) Service Transition Manager
3 1 (10.00%) 2nd Line Support Analyst
3 1 (10.00%) IT Services Manager
3 1 (10.00%) IT Support Analyst
3 1 (10.00%) Infrastructure Manager
3 1 (10.00%) Support Manager
3 1 (10.00%) IT Support Manager
3 1 (10.00%) Project Manager
3 1 (10.00%) Analyst
3 1 (10.00%) IT Consultant
3 1 (10.00%) Consultant
3 1 (10.00%) Infrastructure Project Manager
3 1 (10.00%) Account Manager
3 1 (10.00%) Support Analyst
3 1 (10.00%) 2nd Line Support
Miscellaneous
1 1 (10.00%) Mathematics
1 1 (10.00%) DTV
1 1 (10.00%) Management Information System
Operating Systems
1 2 (20.00%) Windows
2 1 (10.00%) Windows Server 2008
Processes & Methodologies
1 8 (80.00%) ITIL
2 6 (60.00%) Project Management
3 4 (40.00%) Service Delivery
4 3 (30.00%) Stakeholder Management
5 2 (20.00%) Risk Management
5 2 (20.00%) Change Management
5 2 (20.00%) Continuous Improvement
6 1 (10.00%) Problem Management
6 1 (10.00%) Digital Marketing
6 1 (10.00%) Programme Management
6 1 (10.00%) Business Intelligence
6 1 (10.00%) PRINCE
6 1 (10.00%) Disaster Recovery
Programming Languages
1 1 (10.00%) C
Qualifications
1 2 (20.00%) Degree
2 1 (10.00%) Microsoft Certification
2 1 (10.00%) PRINCE2 Certification
2 1 (10.00%) A+ Certification
2 1 (10.00%) MCP
2 1 (10.00%) Network+ Certification
2 1 (10.00%) Server+ Certification
Quality Assurance & Compliance
1 2 (20.00%) COBIT
Vendors
1 2 (20.00%) Oracle
2 1 (10.00%) Fujitsu
2 1 (10.00%) HP
2 1 (10.00%) Citrix
2 1 (10.00%) SAP