The table below looks at the statistics for ITSM skills in IT contracts advertised for the Oxfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 49 42 50
Rank change year-on-year
-7 +8
Contract jobs citing ITSM 3 10 2
As % of all contract IT jobs located in Oxfordshire 0.59% 1.98% 0.39%
As % of the Processes & Methodologies category 0.83% 2.71% 0.58%
Number of daily rates quoted 2 7 0
Average daily rate
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of your Daily Rate
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£500 £320 -
Average daily rate % change year-on-year
+56.25% -
UK excluding London average daily rate £424 £348 £325
% change year-on-year
+21.94% +6.92%
Number of hourly rates quoted 1 0 2
Average hourly rate £13.00 - £80.00
UK excluding London average hourly rate £15.88 £14.00 £15.50
% change year-on-year
+13.39% -9.67%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Oxfordshire region.

Processes & Methodologies Category
Oxfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
360 369 347
As % of all contract IT jobs located in Oxfordshire 71.01% 73.07% 66.99%
Number of daily rates quoted 218 248 179
Average daily rate £360 £370 £375
Average daily rate % change year-on-year
-2.70% -1.33%
90% offered a daily rate of more than £265 £165 £283
10% offered a daily rate of more than £500 £475 £524
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 28 19 23
Average hourly rate £15.55 £16.50 £16.50
Average hourly rate % change year-on-year
-5.75% -
90% offered a hourly rate of more than £9.40 £12.00 £8.00
10% offered a hourly rate of more than £144.25 £45.00 £20.45
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

ITSM
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Oxfordshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Oxfordshire

ITSM
Daily Rate Trend in Oxfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Oxfordshire region.

ITSM Daily Rate Trend in Oxfordshire

ITSM
Hourly Rate Trend in Oxfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Oxfordshire region.

ITSM Hourly Rate Trend in Oxfordshire

ITSM
Contract Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Oxfordshire region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford -4 2 £475 +48.43%
ITSM
South East

ITSM
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 20 August 2014, IT contractor jobs across the Oxfordshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 6 (85.71%) ITIL
2 4 (57.14%) SLA
3 3 (42.86%) Cisco
3 3 (42.86%) CRM
3 3 (42.86%) VoIP
3 3 (42.86%) Service Management
4 2 (28.57%) WAN
4 2 (28.57%) LAN
4 2 (28.57%) Degree
4 2 (28.57%) Capacity Planning
5 1 (14.29%) PABX
5 1 (14.29%) High Availability
5 1 (14.29%) Portfolio Management
5 1 (14.29%) Cisco UCCX
5 1 (14.29%) Capacity Management
5 1 (14.29%) PuTTY
5 1 (14.29%) CMDB
5 1 (14.29%) Remedy ITSM
5 1 (14.29%) Cisco IOS
5 1 (14.29%) Network Security
5 1 (14.29%) Video Conferencing
5 1 (14.29%) VMware Infrastructure
5 1 (14.29%) Cloud Computing
5 1 (14.29%) Microsoft Azure
5 1 (14.29%) Amazon AWS
5 1 (14.29%) Web Services
5 1 (14.29%) UNIX
5 1 (14.29%) Windows
5 1 (14.29%) TCP/IP
5 1 (14.29%) VPN

ITSM
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 20 August 2014, IT contractor jobs across the Oxfordshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Business Applications
1 1 (14.29%) Remedy ITSM
Cloud Services
1 1 (14.29%) Cloud Computing
1 1 (14.29%) Microsoft Azure
1 1 (14.29%) Amazon AWS
Communications & Networking
1 3 (42.86%) VoIP
2 2 (28.57%) WAN
2 2 (28.57%) LAN
3 1 (14.29%) PABX
3 1 (14.29%) PuTTY
3 1 (14.29%) Cisco IOS
3 1 (14.29%) Network Security
3 1 (14.29%) TCP/IP
3 1 (14.29%) VPN
3 1 (14.29%) DNS
3 1 (14.29%) SAN
3 1 (14.29%) MPLS
3 1 (14.29%) Firewall
3 1 (14.29%) Wi-Fi
3 1 (14.29%) Wireless
General
1 1 (14.29%) Telecoms
1 1 (14.29%) Finance
1 1 (14.29%) Billing
Job Titles
1 1 (14.29%) Network Infrastructure Manager
1 1 (14.29%) Cloud Architect
1 1 (14.29%) Cloud Infrastructure Architect
1 1 (14.29%) ITIL Service Manager
1 1 (14.29%) Architect
1 1 (14.29%) Customer Engineer
1 1 (14.29%) Service Manager
1 1 (14.29%) Systems Manager
1 1 (14.29%) Network Manager
1 1 (14.29%) Infrastructure Architect
1 1 (14.29%) Infrastructure Manager
1 1 (14.29%) ITIL Manager
Libraries, Frameworks & Software Standards
1 1 (14.29%) Web Services
Miscellaneous
1 1 (14.29%) CMDB
1 1 (14.29%) Video Conferencing
1 1 (14.29%) Mainframe
Operating Systems
1 1 (14.29%) UNIX
1 1 (14.29%) Windows
Processes & Methodologies
1 6 (85.71%) ITIL
2 3 (42.86%) CRM
2 3 (42.86%) Service Management
3 2 (28.57%) Capacity Planning
4 1 (14.29%) High Availability
4 1 (14.29%) Portfolio Management
4 1 (14.29%) Capacity Management
4 1 (14.29%) Project Management
4 1 (14.29%) Service Delivery
4 1 (14.29%) Disaster Recovery
4 1 (14.29%) Business Continuity
Qualifications
1 2 (28.57%) Degree
2 1 (14.29%) CCIE
2 1 (14.29%) CCNA
2 1 (14.29%) Cisco Certification
2 1 (14.29%) A+ Certification
Quality Assurance & Compliance
1 4 (57.14%) SLA
System Software
1 1 (14.29%) VMware Infrastructure
Systems Management
1 1 (14.29%) Cisco UCCX
Vendors
1 3 (42.86%) Cisco
2 1 (14.29%) Remedy
2 1 (14.29%) VMware