The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Peterborough region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
First Line Support
Rank 15 25 -
Rank change year-on-year
+10 -
Contract jobs requiring a 1st Line Support 11 5 0
As % of all contract IT jobs located in Peterborough 8.80% 3.52% -
As % of the Job Titles category 9.24% 3.68% -
Number of daily rates quoted 0 0 0
Average daily rate
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of your Daily Rate
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- - -
UK excluding London average daily rate £120 £100 £110
% change year-on-year
+20.00% -9.09%
Number of hourly rates quoted 8 5 0
Average hourly rate £12.25 £11.50 -
Average hourly rate % change year-on-year
+6.52% -
UK excluding London average hourly rate £11.75 £11.00 £11.50
% change year-on-year
+6.81% -4.34%
1st Line Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Peterborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Peterborough
Contract IT job ads with a match in the
Job Titles category
119 136 83
As % of all contract IT jobs located in Peterborough 95.20% 95.77% 98.81%
Number of daily rates quoted 63 54 43
Average daily rate £301 £335 £350
Average daily rate % change year-on-year
-10.29% -4.28%
90% offered a daily rate of more than £125 £190 £120
10% offered a daily rate of more than £450 £450 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 26 20 5
Average hourly rate £12.40 £12.00 £12.00
Average hourly rate % change year-on-year
+3.33% -
90% offered a hourly rate of more than £12.00 £11.50 £10.45
10% offered a hourly rate of more than £26.60 £23.00 £137.50
UK excluding London average hourly rate £16.75 £17.50 £17.50
% change year-on-year
-4.28% -

1st Line Support
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Peterborough

1st Line Support
Daily Rate Trend in Peterborough

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Peterborough region.

1st Line Support Daily Rate Trend in Peterborough

1st Line Support
Hourly Rate Trend in Peterborough

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Peterborough region.

1st Line Support Hourly Rate Trend in Peterborough

1st Line Support
Top 30 Related IT Skills in Peterborough

For the 6 months to 6 May 2015, IT contractor jobs across the Peterborough region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 20 (83.33%) Windows
2 18 (75.00%) MS Office
3 16 (66.67%) Microsoft
4 15 (62.50%) Citrix
5 13 (54.17%) Cisco
5 13 (54.17%) Service Delivery
5 13 (54.17%) Incident Management
6 12 (50.00%) ITIL
6 12 (50.00%) MCP
6 12 (50.00%) IBM Notes
6 12 (50.00%) Adobe
6 12 (50.00%) Lotus
6 12 (50.00%) Symantec
6 12 (50.00%) McAfee
7 5 (20.83%) Windows XP
8 4 (16.67%) Active Directory
8 4 (16.67%) Mathematics
9 3 (12.50%) Windows Server 2003
9 3 (12.50%) Blackberry
9 3 (12.50%) Windows 7
10 2 (8.33%) Apple iOS
10 2 (8.33%) BlackBerry OS
10 2 (8.33%) Windows 8
10 2 (8.33%) Windows Server 2012
10 2 (8.33%) WebEx
10 2 (8.33%) EPoS
10 2 (8.33%) BMC
10 2 (8.33%) SLA
10 2 (8.33%) DameWare
10 2 (8.33%) LANDesk

1st Line Support
Top Related IT Skills in Peterborough by Category

For the 6 months to 6 May 2015, IT contractor jobs across the Peterborough region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (50.00%) IBM Notes
2 1 (4.17%) MS Exchange
2 1 (4.17%) Exchange Server 2003
2 1 (4.17%) Exchange Server 2007
2 1 (4.17%) Exchange Server 2010
Applications
1 18 (75.00%) MS Office
2 1 (4.17%) MS Excel
Communications & Networking
1 2 (8.33%) WebEx
Miscellaneous
1 4 (16.67%) Mathematics
2 3 (12.50%) Blackberry
3 2 (8.33%) EPoS
Operating Systems
1 20 (83.33%) Windows
2 5 (20.83%) Windows XP
3 3 (12.50%) Windows Server 2003
3 3 (12.50%) Windows 7
4 2 (8.33%) Apple iOS
4 2 (8.33%) BlackBerry OS
4 2 (8.33%) Windows 8
4 2 (8.33%) Windows Server 2012
4 2 (8.33%) Android
4 2 (8.33%) Windows 2000 Server
5 1 (4.17%) Windows Server 2008
5 1 (4.17%) Windows Vista
Processes & Methodologies
1 13 (54.17%) Service Delivery
1 13 (54.17%) Incident Management
2 12 (50.00%) ITIL
Qualifications
1 12 (50.00%) MCP
2 2 (8.33%) SC Cleared
2 2 (8.33%) DV Cleared
2 2 (8.33%) Security Cleared
Quality Assurance & Compliance
1 2 (8.33%) SLA
System Software
1 4 (16.67%) Active Directory
Systems Management
1 2 (8.33%) DameWare
Vendors
1 16 (66.67%) Microsoft
2 15 (62.50%) Citrix
3 13 (54.17%) Cisco
4 12 (50.00%) Adobe
4 12 (50.00%) Lotus
4 12 (50.00%) Symantec
4 12 (50.00%) McAfee
5 2 (8.33%) LANDesk
5 2 (8.33%) BMC
6 1 (4.17%) NetApp