The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Peterborough region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 22 21 24
Rank change year-on-year
-1 +3
Contract jobs requiring a 2nd Line Support 10 4 3
As % of all contract IT jobs located in Peterborough 5.52% 2.72% 1.94%
As % of the Job Titles category 5.59% 2.82% 2.07%
Number of daily rates quoted 7 4 2
Average daily rate
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£100 £125 £173
Average daily rate % change year-on-year
-20.00% -27.53%
UK excluding London average daily rate £160 £150 £140
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.80 £14.50 £14.00
% change year-on-year
-4.82% +3.57%
2nd Line Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Peterborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Peterborough
Contract IT job ads with a match in the
Job Titles category
179 142 145
As % of all contract IT jobs located in Peterborough 98.90% 96.60% 93.55%
Number of daily rates quoted 123 57 76
Average daily rate £350 £300 £350
Average daily rate % change year-on-year
+16.66% -14.28%
90% offered a daily rate of more than £115 £165 £158
10% offered a daily rate of more than £500 £440 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 18 8 20
Average hourly rate £12.00 £14.00 £12.00
Average hourly rate % change year-on-year
-14.28% +16.66%
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

2nd Line Support
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Peterborough

2nd Line Support
Daily Rate Trend in Peterborough

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Peterborough region.

2nd Line Support Daily Rate Trend in Peterborough

2nd Line Support
Hourly Rate Trend in Peterborough

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Peterborough region.

2nd Line Support Hourly Rate Trend in Peterborough

2nd Line Support
Top 22 Related IT Skills in Peterborough

For the 6 months to 29 December 2014, IT contractor jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 11 (84.62%) Windows
1 11 (84.62%) Windows 7
2 8 (61.54%) Finance
2 8 (61.54%) MS Office
2 8 (61.54%) WAN
3 7 (53.85%) Microsoft
4 6 (46.15%) Active Directory
4 6 (46.15%) Telecoms
4 6 (46.15%) Video Conferencing
5 5 (38.46%) Lync
6 4 (30.77%) LAN
6 4 (30.77%) TCP/IP
6 4 (30.77%) MS Excel
7 3 (23.08%) Windows XP
7 3 (23.08%) MS Exchange
7 3 (23.08%) SLA
7 3 (23.08%) ITIL
7 3 (23.08%) Windows Server 2008
7 3 (23.08%) Exchange Server 2010
8 2 (15.38%) Avaya
9 1 (7.69%) Smartphone
9 1 (7.69%) Polycom

2nd Line Support
Top Related IT Skills in Peterborough by Category

For the 6 months to 29 December 2014, IT contractor jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (38.46%) Lync
2 3 (23.08%) Exchange Server 2010
2 3 (23.08%) MS Exchange
Applications
1 8 (61.54%) MS Office
2 4 (30.77%) MS Excel
Communications & Networking
1 8 (61.54%) WAN
2 4 (30.77%) TCP/IP
2 4 (30.77%) LAN
General
1 8 (61.54%) Finance
2 6 (46.15%) Telecoms
Miscellaneous
1 6 (46.15%) Video Conferencing
2 1 (7.69%) Smartphone
Operating Systems
1 11 (84.62%) Windows
1 11 (84.62%) Windows 7
2 3 (23.08%) Windows XP
2 3 (23.08%) Windows Server 2008
Processes & Methodologies
1 3 (23.08%) ITIL
Quality Assurance & Compliance
1 3 (23.08%) SLA
System Software
1 6 (46.15%) Active Directory
Vendors
1 7 (53.85%) Microsoft
2 2 (15.38%) Avaya
3 1 (7.69%) Polycom