The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the Peterborough region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Peterborough region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 31 11 -
Rank change year-on-year
-20 -
Contract jobs requiring a 2nd Line Support 4 2 0
As % of all contract IT jobs located in Peterborough 2.56% 3.03% -
As % of the Job Titles category 2.68% 3.08% -
Number of daily rates quoted 0 2 0
Average daily rate - £120 -
UK excluding London average daily rate £145 £150 £135
% change year-on-year
-3.33% +11.11%
Number of hourly rates quoted 3 0 0
Average hourly rate £23.00 - -
UK excluding London average hourly rate £15.00 £14.50 £14.50
% change year-on-year
+3.44% -
Job Titles Category
Peterborough
Contract IT job ads with a match in the
Job Titles category
149 65 109
As % of all contract IT jobs located in Peterborough 95.51% 98.48% 99.09%
Number of daily rates quoted 61 35 54
Average daily rate £335 £375 £315
Average daily rate % change year-on-year
-10.66% +19.04%
90% offered a daily rate of more than £190 £135 £259
10% offered a daily rate of more than £450 £450 £475
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 24 6 13
Average hourly rate £11.50 £13.50 £12.00
Average hourly rate % change year-on-year
-14.81% +12.50%
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
2nd Line Support
Cambridgeshire

2nd Line Support
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Peterborough

2nd Line Support
Daily Rate Trend in Peterborough

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Peterborough region.

2nd Line Support Daily Rate Trend in Peterborough

2nd Line Support
Hourly Rate Trend in Peterborough

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Peterborough region.

2nd Line Support Hourly Rate Trend in Peterborough

2nd Line Support
Top 30 Related IT Skills in Peterborough

For the 6 months to 16 April 2014, IT contractor jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 6 (75.00%) Windows
2 5 (62.50%) MS Excel
2 5 (62.50%) Microsoft
2 5 (62.50%) Active Directory
2 5 (62.50%) Windows 7
3 4 (50.00%) MS Office
4 3 (37.50%) Blackberry
4 3 (37.50%) Windows Server 2008
5 2 (25.00%) SQL Server 2008
5 2 (25.00%) Incident Management
5 2 (25.00%) Exchange Server 2003
5 2 (25.00%) Hyper-V
5 2 (25.00%) Exchange Server 2010
5 2 (25.00%) Change Control
5 2 (25.00%) Capacity Planning
5 2 (25.00%) Cisco ASA
5 2 (25.00%) ITIL
5 2 (25.00%) IBM Notes
5 2 (25.00%) MS Exchange
5 2 (25.00%) HP
5 2 (25.00%) SQL Server
5 2 (25.00%) Cisco
5 2 (25.00%) Lotus
5 2 (25.00%) Windows Server 2003
5 2 (25.00%) Service Management
5 2 (25.00%) Change Management
5 2 (25.00%) Financial Institution
5 2 (25.00%) Firewall
5 2 (25.00%) Wireless
5 2 (25.00%) Configuration Management

2nd Line Support
Top Related IT Skills in Peterborough by Category

For the 6 months to 16 April 2014, IT contractor jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (25.00%) Exchange Server 2003
1 2 (25.00%) Exchange Server 2010
1 2 (25.00%) IBM Notes
1 2 (25.00%) MS Exchange
2 1 (12.50%) Lync
2 1 (12.50%) Blackberry Enterprise Server
Applications
1 5 (62.50%) MS Excel
2 4 (50.00%) MS Office
Communications & Networking
1 2 (25.00%) Cisco ASA
1 2 (25.00%) Firewall
1 2 (25.00%) Wireless
2 1 (12.50%) LAN
2 1 (12.50%) WAN
2 1 (12.50%) TCP/IP
Database & Business Intelligence
1 2 (25.00%) SQL Server 2008
1 2 (25.00%) SQL Server
General
1 2 (25.00%) Financial Institution
1 2 (25.00%) Finance
2 1 (12.50%) Telecoms
Miscellaneous
1 3 (37.50%) Blackberry
2 1 (12.50%) Video Conferencing
Operating Systems
1 6 (75.00%) Windows
2 5 (62.50%) Windows 7
3 3 (37.50%) Windows Server 2008
4 2 (25.00%) Windows Server 2003
Processes & Methodologies
1 2 (25.00%) Incident Management
1 2 (25.00%) Change Control
1 2 (25.00%) Capacity Planning
1 2 (25.00%) ITIL
1 2 (25.00%) Service Management
1 2 (25.00%) Change Management
1 2 (25.00%) Configuration Management
1 2 (25.00%) Project Management
1 2 (25.00%) Migration
Qualifications
1 1 (12.50%) SC Cleared
1 1 (12.50%) Security Cleared
System Software
1 5 (62.50%) Active Directory
2 2 (25.00%) Hyper-V
Vendors
1 5 (62.50%) Microsoft
2 2 (25.00%) HP
2 2 (25.00%) Cisco
2 2 (25.00%) Lotus
3 1 (12.50%) Citrix
3 1 (12.50%) Avaya