The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Peterborough region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Second Line Support
Rank 24 27 14
Rank change year-on-year
+3 -13
Contract jobs requiring a 2nd Line Support 6 1 2
As % of all contract IT jobs located in Peterborough 4.17% 0.72% 2.86%
As % of the Job Titles category 4.26% 0.76% 3.03%
Number of daily rates quoted 3 0 2
Average daily rate
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of your Daily Rate
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£104 - £120
UK excluding London average daily rate £160 £145 £145
% change year-on-year
+10.34% -
Number of hourly rates quoted 3 1 0
Average hourly rate £21.00 £13.00 -
Average hourly rate % change year-on-year
+61.53% -
UK excluding London average hourly rate £14.50 £15.35 £14.00
% change year-on-year
-5.53% +9.64%
2nd Line Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Peterborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Peterborough
Contract IT job ads with a match in the
Job Titles category
141 131 66
As % of all contract IT jobs located in Peterborough 97.92% 94.93% 94.29%
Number of daily rates quoted 82 58 35
Average daily rate £318 £313 £388
Average daily rate % change year-on-year
+1.60% -19.35%
90% offered a daily rate of more than £125 £218 £138
10% offered a daily rate of more than £444 £450 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 28 21 8
Average hourly rate £12.75 £11.50 £10.50
Average hourly rate % change year-on-year
+10.86% +9.52%
UK excluding London average hourly rate £16.60 £17.00 £17.50
% change year-on-year
-2.35% -2.85%

2nd Line Support
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Peterborough

2nd Line Support
Daily Rate Trend in Peterborough

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Peterborough region.

2nd Line Support Daily Rate Trend in Peterborough

2nd Line Support
Hourly Rate Trend in Peterborough

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Peterborough region.

2nd Line Support Hourly Rate Trend in Peterborough

2nd Line Support
Top 30 Related IT Skills in Peterborough

For the 6 months to 1 April 2015, IT contractor jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 13 (81.25%) Windows
1 13 (81.25%) Windows 7
2 11 (68.75%) Microsoft
3 10 (62.50%) Active Directory
4 9 (56.25%) MS Office
4 9 (56.25%) ITIL
5 8 (50.00%) Finance
6 7 (43.75%) Windows Server 2008
6 7 (43.75%) WAN
7 5 (31.25%) TCP/IP
7 5 (31.25%) MS Exchange
7 5 (31.25%) Video Conferencing
7 5 (31.25%) Telecoms
7 5 (31.25%) Exchange Server 2010
8 4 (25.00%) Lync
8 4 (25.00%) Cisco
8 4 (25.00%) MS Excel
8 4 (25.00%) Windows Server 2003
9 3 (18.75%) LAN
9 3 (18.75%) SLA
10 2 (12.50%) Hyper-V
10 2 (12.50%) XenApp
10 2 (12.50%) XenDesktop
10 2 (12.50%) Change Control
10 2 (12.50%) Windows 8
10 2 (12.50%) Windows Server 2012
10 2 (12.50%) MobileIron
10 2 (12.50%) Capacity Planning
10 2 (12.50%) iPad
10 2 (12.50%) CAD

2nd Line Support
Top Related IT Skills in Peterborough by Category

For the 6 months to 1 April 2015, IT contractor jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (31.25%) MS Exchange
1 5 (31.25%) Exchange Server 2010
2 4 (25.00%) Lync
3 2 (12.50%) Exchange Server 2003
4 1 (6.25%) Blackberry Enterprise Server
Applications
1 9 (56.25%) MS Office
2 4 (25.00%) MS Excel
Communications & Networking
1 7 (43.75%) WAN
2 5 (31.25%) TCP/IP
3 3 (18.75%) LAN
4 2 (12.50%) Firewall
4 2 (12.50%) Wireless
4 2 (12.50%) Cisco ASA
4 2 (12.50%) VPN
5 1 (6.25%) DNS
Database & Business Intelligence
1 2 (12.50%) SQL Server 2008
1 2 (12.50%) SQL Server
General
1 8 (50.00%) Finance
2 5 (31.25%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (6.25%) Application Packaging
Miscellaneous
1 5 (31.25%) Video Conferencing
2 2 (12.50%) iPad
2 2 (12.50%) Management Information System
2 2 (12.50%) iPhone
3 1 (6.25%) Blackberry
3 1 (6.25%) Smartphone
Operating Systems
1 13 (81.25%) Windows
1 13 (81.25%) Windows 7
2 7 (43.75%) Windows Server 2008
3 4 (25.00%) Windows Server 2003
4 2 (12.50%) Windows 8
4 2 (12.50%) Windows Server 2012
4 2 (12.50%) Windows XP
Processes & Methodologies
1 9 (56.25%) ITIL
2 2 (12.50%) Change Control
2 2 (12.50%) Capacity Planning
2 2 (12.50%) CAD
2 2 (12.50%) Project Management
2 2 (12.50%) Service Delivery
2 2 (12.50%) Change Management
2 2 (12.50%) Migration
2 2 (12.50%) Incident Management
2 2 (12.50%) Problem Management
Programming Languages
1 2 (12.50%) PowerShell
Qualifications
1 2 (12.50%) VMware Certified Professional (VCP)
1 2 (12.50%) CCNA
1 2 (12.50%) MCP
1 2 (12.50%) MCSE
1 2 (12.50%) Citrix Certification
1 2 (12.50%) Cisco Certification
1 2 (12.50%) Microsoft Certification
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 10 (62.50%) Active Directory
2 2 (12.50%) Hyper-V
2 2 (12.50%) XenApp
2 2 (12.50%) XenDesktop
2 2 (12.50%) Terminal Server
Systems Management
1 2 (12.50%) SCCM
2 1 (6.25%) Norton AntiVirus
2 1 (6.25%) Symantec Endpoint Protection
Vendors
1 11 (68.75%) Microsoft
2 4 (25.00%) Cisco
3 2 (12.50%) MobileIron
3 2 (12.50%) Wyse
3 2 (12.50%) VMware
3 2 (12.50%) Google
3 2 (12.50%) Adobe
3 2 (12.50%) Mapinfo
3 2 (12.50%) HP
3 2 (12.50%) Citrix
3 2 (12.50%) Remedy
3 2 (12.50%) Sophos
4 1 (6.25%) Avaya
4 1 (6.25%) Symantec
4 1 (6.25%) Polycom
4 1 (6.25%) Altiris