The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Peterborough region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Second Line Support
Rank 22 32 10
Rank change year-on-year
+10 -22
Contract jobs requiring a 2nd Line Support 4 4 2
As % of all contract IT jobs located in Peterborough 2.84% 2.60% 3.23%
As % of the Job Titles category 2.90% 2.68% 3.23%
Number of daily rates quoted 2 0 2
Average daily rate
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£104 - £120
UK excluding London average daily rate £155 £150 £150
% change year-on-year
+3.33% -
Number of hourly rates quoted 2 3 0
Average hourly rate £17.50 £23.00 -
Average hourly rate % change year-on-year
-23.91% -
UK excluding London average hourly rate £14.50 £15.00 £14.50
% change year-on-year
-3.33% +3.44%
2nd Line Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Peterborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Peterborough
Contract IT job ads with a match in the
Job Titles category
138 149 62
As % of all contract IT jobs located in Peterborough 97.87% 96.75% 100.00%
Number of daily rates quoted 80 60 33
Average daily rate £325 £350 £388
Average daily rate % change year-on-year
-7.14% -9.67%
90% offered a daily rate of more than £175 £218 £120
10% offered a daily rate of more than £435 £450 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 27 23 6
Average hourly rate £12.40 £12.00 £13.50
Average hourly rate % change year-on-year
+3.33% -11.11%
90% offered a hourly rate of more than £12.00 £10.20 £10.84
10% offered a hourly rate of more than £21.00 £23.00 £131.25
UK excluding London average hourly rate £16.50 £17.25 £17.50
% change year-on-year
-4.34% -1.42%

2nd Line Support
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Peterborough

2nd Line Support
Daily Rate Trend in Peterborough

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Peterborough region.

2nd Line Support Daily Rate Trend in Peterborough

2nd Line Support
Hourly Rate Trend in Peterborough

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Peterborough region.

2nd Line Support Hourly Rate Trend in Peterborough

2nd Line Support
Top 30 Related IT Skills in Peterborough

For the 6 months to 21 April 2015, IT contractor jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 10 (76.92%) Windows
1 10 (76.92%) Windows 7
2 9 (69.23%) Microsoft
3 7 (53.85%) MS Office
3 7 (53.85%) ITIL
3 7 (53.85%) Active Directory
4 6 (46.15%) Finance
5 5 (38.46%) Telecoms
5 5 (38.46%) Video Conferencing
5 5 (38.46%) Windows Server 2008
5 5 (38.46%) WAN
6 4 (30.77%) MS Exchange
6 4 (30.77%) Windows Server 2003
6 4 (30.77%) Cisco
6 4 (30.77%) Lync
6 4 (30.77%) Exchange Server 2010
7 3 (23.08%) TCP/IP
8 2 (15.38%) VPN
8 2 (15.38%) Adobe
8 2 (15.38%) CCNA
8 2 (15.38%) SQL Server
8 2 (15.38%) SLA
8 2 (15.38%) MCP
8 2 (15.38%) MCSE
8 2 (15.38%) MS Excel
8 2 (15.38%) Remedy
8 2 (15.38%) Sophos
8 2 (15.38%) Terminal Server
8 2 (15.38%) Mapinfo
8 2 (15.38%) HP

2nd Line Support
Top Related IT Skills in Peterborough by Category

For the 6 months to 21 April 2015, IT contractor jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (30.77%) MS Exchange
1 4 (30.77%) Lync
1 4 (30.77%) Exchange Server 2010
2 2 (15.38%) Exchange Server 2003
3 1 (7.69%) Blackberry Enterprise Server
Applications
1 7 (53.85%) MS Office
2 2 (15.38%) MS Excel
Communications & Networking
1 5 (38.46%) WAN
2 3 (23.08%) TCP/IP
3 2 (15.38%) VPN
3 2 (15.38%) Firewall
3 2 (15.38%) Wireless
3 2 (15.38%) Cisco ASA
4 1 (7.69%) LAN
4 1 (7.69%) DNS
Database & Business Intelligence
1 2 (15.38%) SQL Server
1 2 (15.38%) SQL Server 2008
General
1 6 (46.15%) Finance
2 5 (38.46%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (7.69%) Application Packaging
Miscellaneous
1 5 (38.46%) Video Conferencing
2 2 (15.38%) iPhone
2 2 (15.38%) iPad
2 2 (15.38%) Management Information System
3 1 (7.69%) Smartphone
3 1 (7.69%) Blackberry
Operating Systems
1 10 (76.92%) Windows
1 10 (76.92%) Windows 7
2 5 (38.46%) Windows Server 2008
3 4 (30.77%) Windows Server 2003
4 2 (15.38%) Windows 8
4 2 (15.38%) Windows Server 2012
5 1 (7.69%) Windows XP
Processes & Methodologies
1 7 (53.85%) ITIL
2 2 (15.38%) CAD
2 2 (15.38%) Project Management
2 2 (15.38%) Service Delivery
2 2 (15.38%) Change Management
2 2 (15.38%) Migration
2 2 (15.38%) Incident Management
2 2 (15.38%) Problem Management
2 2 (15.38%) Capacity Planning
2 2 (15.38%) Change Control
Programming Languages
1 2 (15.38%) PowerShell
Qualifications
1 2 (15.38%) MCP
1 2 (15.38%) MCSE
1 2 (15.38%) CCNA
1 2 (15.38%) Citrix Certification
1 2 (15.38%) Cisco Certification
1 2 (15.38%) Microsoft Certification
1 2 (15.38%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 7 (53.85%) Active Directory
2 2 (15.38%) Terminal Server
2 2 (15.38%) Hyper-V
2 2 (15.38%) XenApp
2 2 (15.38%) XenDesktop
Systems Management
1 2 (15.38%) SCCM
2 1 (7.69%) Symantec Endpoint Protection
2 1 (7.69%) Norton AntiVirus
Vendors
1 9 (69.23%) Microsoft
2 4 (30.77%) Cisco
3 2 (15.38%) MobileIron
3 2 (15.38%) Mapinfo
3 2 (15.38%) Google
3 2 (15.38%) Adobe
3 2 (15.38%) HP
3 2 (15.38%) Citrix
3 2 (15.38%) Remedy
3 2 (15.38%) Sophos
3 2 (15.38%) Wyse
3 2 (15.38%) VMware
4 1 (7.69%) Altiris
4 1 (7.69%) Avaya
4 1 (7.69%) Polycom
4 1 (7.69%) Symantec