The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Peterborough region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 12 23 21
Rank change year-on-year
+11 -2
Contract jobs requiring a Service Desk Analyst 7 11 6
As % of all contract IT jobs located in Peterborough 7.87% 6.51% 4.51%
As % of the Job Titles category 8.33% 6.59% 4.62%
Number of daily rates quoted 1 1 0
Average daily rate £100 £350 -
Average daily rate % change year-on-year
-71.42% -
UK excluding London average daily rate £130 £125 £93
% change year-on-year
+4.00% +35.13%
Number of hourly rates quoted 3 9 6
Average hourly rate £11.00 £12.00 £12.00
Average hourly rate % change year-on-year
-8.33% -
UK excluding London average hourly rate £12.95 £12.40 £12.50
% change year-on-year
+4.45% -0.80%
Service Desk Analyst
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Peterborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Peterborough
Contract IT job ads with a match in the
Job Titles category
84 167 130
As % of all contract IT jobs located in Peterborough 94.38% 98.82% 97.74%
Number of daily rates quoted 48 112 64
Average daily rate £325 £375 £275
Average daily rate % change year-on-year
-13.33% +36.36%
90% offered a daily rate of more than £100 £125 £165
10% offered a daily rate of more than £550 £500 £425
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 13 21 11
Average hourly rate £11.00 £12.00 £12.00
Average hourly rate % change year-on-year
-8.33% -
90% offered a hourly rate of more than £10.00 £12.00 £9.00
10% offered a hourly rate of more than £37.50 £21.00 £32.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Desk Analyst
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Peterborough

Service Desk Analyst
Daily Rate Trend in Peterborough

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Peterborough region.

Service Desk Analyst Daily Rate Trend in Peterborough

Service Desk Analyst
Hourly Rate Trend in Peterborough

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Peterborough region.

Service Desk Analyst Hourly Rate Trend in Peterborough

Service Desk Analyst
Top 30 Related IT Skills in Peterborough

For the 6 months to 8 February 2016, IT contractor jobs across the Peterborough region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 21 (77.78%) Windows
2 15 (55.56%) Microsoft
2 15 (55.56%) Active Directory
3 14 (51.85%) Citrix
3 14 (51.85%) ITIL
4 11 (40.74%) MS Office
5 10 (37.04%) Cisco
6 8 (29.63%) Windows 7
7 7 (25.93%) Windows 8
8 6 (22.22%) Adobe
8 6 (22.22%) IBM Notes
8 6 (22.22%) Lotus
8 6 (22.22%) Symantec
8 6 (22.22%) Intel Security
9 5 (18.52%) Service Delivery
9 5 (18.52%) MCP
9 5 (18.52%) Incident Management
10 4 (14.81%) iPhone
10 4 (14.81%) iPad
10 4 (14.81%) Windows Server
10 4 (14.81%) Windows XP
10 4 (14.81%) VMware
10 4 (14.81%) Blackberry
11 3 (11.11%) MS Excel
11 3 (11.11%) Office 365
11 3 (11.11%) SC Cleared
11 3 (11.11%) Security Cleared
12 2 (7.41%) SLA
12 2 (7.41%) Mac OS X
12 2 (7.41%) Telecoms

Service Desk Analyst
Top Related IT Skills in Peterborough by Category

For the 6 months to 8 February 2016, IT contractor jobs across the Peterborough region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (22.22%) IBM Notes
2 1 (3.70%) MS Exchange
2 1 (3.70%) Skype for Business
Applications
1 11 (40.74%) MS Office
2 3 (11.11%) MS Excel
3 1 (3.70%) MS PowerPoint
Cloud Services
1 3 (11.11%) Office 365
Communications & Networking
1 1 (3.70%) LAN
1 1 (3.70%) TCP/IP
1 1 (3.70%) WAN
General
1 2 (7.41%) Finance
1 2 (7.41%) Telecoms
Miscellaneous
1 4 (14.81%) Blackberry
1 4 (14.81%) iPad
1 4 (14.81%) iPhone
2 1 (3.70%) Handset
2 1 (3.70%) Video Conferencing
Operating Systems
1 21 (77.78%) Windows
2 8 (29.63%) Windows 7
3 7 (25.93%) Windows 8
4 4 (14.81%) Windows Server
4 4 (14.81%) Windows XP
5 2 (7.41%) Mac OS X
6 1 (3.70%) Windows Server 2008
Processes & Methodologies
1 14 (51.85%) ITIL
2 5 (18.52%) Incident Management
2 5 (18.52%) Service Delivery
3 1 (3.70%) Migration
Qualifications
1 5 (18.52%) MCP
2 3 (11.11%) SC Cleared
2 3 (11.11%) Security Cleared
3 1 (3.70%) CCNA
3 1 (3.70%) Cisco Certification
Quality Assurance & Compliance
1 2 (7.41%) SLA
System Software
1 15 (55.56%) Active Directory
Vendors
1 15 (55.56%) Microsoft
2 14 (51.85%) Citrix
3 10 (37.04%) Cisco
4 6 (22.22%) Adobe
4 6 (22.22%) Intel Security
4 6 (22.22%) Lotus
4 6 (22.22%) Symantec
5 4 (14.81%) VMware
6 1 (3.70%) Apple
6 1 (3.70%) Avaya