The first table below looks at the demand for the 3rd Line Support role in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Reading region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 59 73 71
Rank change year-on-year
+14 -2
Contract jobs requiring a 3rd Line Support 6 6 11
As % of all contract IT jobs located in Reading 0.715% 0.538% 1.032%
As % of the Job Titles category 0.786% 0.584% 1.174%
Number of daily rates quoted 4 2 6
Average daily rate £325 £300 £230
Average daily rate % change year-on-year
+8.33% +30.43%
90% offered a daily rate of more than £269 £280 £200
10% offered a daily rate of more than £395 £320 £270
UK excluding London average daily rate £275 £258 £238
% change year-on-year
+6.79% +8.42%
Number of hourly rates quoted 0 1 0
Average hourly rate - £30.00 -
UK excluding London average hourly rate £22.00 £20.03 £21.50
% change year-on-year
+9.83% -6.83%
All Job Titles
Reading
Contract IT job ads with a match in the
Job Titles category
763 1027 937
As % of all contract IT jobs located in Reading 90.94% 92.11% 87.90%
Number of daily rates quoted 349 344 419
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £200 £225 £219
10% offered a daily rate of more than £475 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 42 60 43
Average hourly rate £18.00 £15.50 £12.50
Average hourly rate % change year-on-year
+16.12% +24.00%
90% offered a hourly rate of more than £10.70 £11.25 £10.50
10% offered a hourly rate of more than £27.50 £22.20 £32.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
3rd Line Support
Berkshire

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support across the Reading region as a proportion of the total demand within the Job Titles category.

Reading 3rd Line Support Jobs Demand Trend

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the Reading region.

Reading 3rd Line Support Daily Rate Trend

3rd Line Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the Reading region over the 3 months to 23 May 2013.

Reading 3rd Line Support Daily Rate Histogram

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the Reading region.

Reading 3rd Line Support Hourly Rate Trend

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the Reading region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 10 (76.92%) Windows
2 9 (69.23%) Active Directory
3 7 (53.85%) Microsoft
4 5 (38.46%) Windows Server 2003
4 5 (38.46%) Microsoft Certification
4 5 (38.46%) IIS
4 5 (38.46%) MS Excel
5 4 (30.77%) MCSE
5 4 (30.77%) DNS
5 4 (30.77%) SQL
5 4 (30.77%) VMware
6 3 (23.08%) VMware Infrastructure
6 3 (23.08%) Clustering
6 3 (23.08%) Windows Server 2008
6 3 (23.08%) ITIL
6 3 (23.08%) UNIX
6 3 (23.08%) LDAP
6 3 (23.08%) Windows XP
6 3 (23.08%) SAN
6 3 (23.08%) TCP/IP
6 3 (23.08%) HP
7 2 (15.38%) Citrix
7 2 (15.38%) CCA
7 2 (15.38%) Citrix Certification
7 2 (15.38%) MetaFrame
7 2 (15.38%) Internet
7 2 (15.38%) NFS
7 2 (15.38%) WAN
7 2 (15.38%) DHCP
7 2 (15.38%) SLA

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the Reading region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (7.692%) Application Packaging
1 1 (7.692%) WebSphere
Application Platforms
1 5 (38.46%) IIS
2 1 (7.692%) Exchange Server 2007
2 1 (7.692%) SharePoint 2010
2 1 (7.692%) Lotus Notes
2 1 (7.692%) MS Exchange
2 1 (7.692%) Documentum
2 1 (7.692%) Apache
2 1 (7.692%) SharePoint
Applications
1 5 (38.46%) MS Excel
2 2 (15.38%) MS Office
Communications & Networking
1 4 (30.77%) DNS
2 3 (23.08%) LDAP
2 3 (23.08%) SAN
2 3 (23.08%) TCP/IP
3 2 (15.38%) Internet
3 2 (15.38%) WAN
3 2 (15.38%) DHCP
3 2 (15.38%) NAS
4 1 (7.692%) Wireshark
4 1 (7.692%) Cisco Nexus
4 1 (7.692%) Fibre Channel
4 1 (7.692%) Ethernet
4 1 (7.692%) LAN
4 1 (7.692%) Wireless
Database & Business Intelligence
1 1 (7.692%) SQL Server 2005
1 1 (7.692%) SQL Server
1 1 (7.692%) MySQL
General
1 1 (7.692%) Retail
1 1 (7.692%) Finance
1 1 (7.692%) Games
Miscellaneous
1 3 (23.08%) Clustering
2 2 (15.38%) Thin Client
2 2 (15.38%) Fat Client
3 1 (7.692%) PKI
3 1 (7.692%) Client/Server
3 1 (7.692%) Management Information System
3 1 (7.692%) Blackberry
Operating Systems
1 10 (76.92%) Windows
2 5 (38.46%) Windows Server 2003
3 3 (23.08%) Windows Server 2008
3 3 (23.08%) UNIX
3 3 (23.08%) Windows XP
4 2 (15.38%) Windows 2000
4 2 (15.38%) Windows 7
4 2 (15.38%) Windows Vista
5 1 (7.692%) Windows 2000 Server
5 1 (7.692%) Red Hat Enterprise Linux
5 1 (7.692%) Solaris
5 1 (7.692%) Linux
5 1 (7.692%) SUSE
Processes & Methodologies
1 3 (23.08%) ITIL
2 2 (15.38%) Time Management
2 2 (15.38%) Incident Management
3 1 (7.692%) Problem Management
3 1 (7.692%) Asset Management
3 1 (7.692%) Software Deployment
3 1 (7.692%) Network Architecture
3 1 (7.692%) Continuous Improvement
3 1 (7.692%) Capacity Management
3 1 (7.692%) Disaster Recovery
3 1 (7.692%) Identity Management
3 1 (7.692%) Project Management
Programming Languages
1 4 (30.77%) SQL
2 1 (7.692%) PowerShell
2 1 (7.692%) VBScript
2 1 (7.692%) VB
2 1 (7.692%) Java
2 1 (7.692%) Shell Script
Qualifications
1 5 (38.46%) Microsoft Certification
2 4 (30.77%) MCSE
3 2 (15.38%) CCA
3 2 (15.38%) Citrix Certification
3 2 (15.38%) MCP
3 2 (15.38%) HNC
3 2 (15.38%) Degree
4 1 (7.692%) SC Cleared
4 1 (7.692%) Security Cleared
4 1 (7.692%) VMware Certified Professional (VCP)
4 1 (7.692%) MCDST
4 1 (7.692%) MCDBA
4 1 (7.692%) ITIL Certification
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 9 (69.23%) Active Directory
2 3 (23.08%) VMware Infrastructure
3 2 (15.38%) MetaFrame
3 2 (15.38%) NFS
3 2 (15.38%) vSphere
3 2 (15.38%) NLBS
4 1 (7.692%) VMware ESX
4 1 (7.692%) Microsoft App-V
4 1 (7.692%) VMware ESXi
4 1 (7.692%) Tivoli Workload Scheduler
Systems Management
1 1 (7.692%) SCOM
1 1 (7.692%) Tivoli
1 1 (7.692%) OpenView Configuration Management
1 1 (7.692%) MIIS
Vendors
1 7 (53.85%) Microsoft
2 4 (30.77%) VMware
3 3 (23.08%) HP
4 2 (15.38%) Citrix
4 2 (15.38%) Oracle
5 1 (7.692%) VocaLink
5 1 (7.692%) Cisco
5 1 (7.692%) IBM
5 1 (7.692%) Lotus
5 1 (7.692%) Red Hat
5 1 (7.692%) Remedy
5 1 (7.692%) Clearswift
5 1 (7.692%) Intel