The first table below looks at the demand for Customer Engagement skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Reading region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 64 - -
Rank change year-on-year
- 0
Contract jobs citing Customer Engagement 5 0 0
As % of all contract IT jobs located in Reading 0.56% - -
As % of the Processes & Methodologies category 0.83% - -
Number of daily rates quoted 2 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 - -
UK excluding London average daily rate £374 £355 £300
% change year-on-year
+5.28% +18.33%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £11.00 £45.00 £45.00
% change year-on-year
-75.55% -
Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
599 652 836
As % of all contract IT jobs located in Reading 67.68% 70.18% 68.36%
Number of daily rates quoted 276 283 310
Average daily rate £400 £400 £370
Average daily rate % change year-on-year
- +8.10%
90% offered a daily rate of more than £285 £225 £229
10% offered a daily rate of more than £550 £525 £513
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 9 14 9
Average hourly rate £17.07 £30.50 £14.50
Average hourly rate % change year-on-year
-44.03% +110.34%
90% offered a hourly rate of more than £15.00 £14.50 £13.50
10% offered a hourly rate of more than £22.00 £37.50 £38.30
UK excluding London average hourly rate £26.50 £31.00 £31.50
% change year-on-year
-14.51% -1.58%
Customer Engagement
Berkshire

Customer Engagement
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Reading

Customer Engagement
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Reading region.

Customer Engagement Daily Rate Trend in Reading

Customer Engagement
Top 30 Related IT Skills in Reading

For the 6 months to 30 July 2014, IT contractor jobs across the Reading region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 7 (77.78%) Degree
2 6 (66.67%) MCTS
2 6 (66.67%) MCITP
2 6 (66.67%) ITIL
2 6 (66.67%) Windows
2 6 (66.67%) Microsoft Certification
2 6 (66.67%) Service Management
3 5 (55.56%) DHCP
3 5 (55.56%) DNS
4 4 (44.44%) Active Directory
5 3 (33.33%) Microsoft
5 3 (33.33%) Disaster Recovery
5 3 (33.33%) Replication
5 3 (33.33%) SQL
5 3 (33.33%) Microsoft Azure
5 3 (33.33%) Forefront Identity Manager
6 2 (22.22%) Hadoop
6 2 (22.22%) PowerShell
6 2 (22.22%) Office 365
6 2 (22.22%) Big Data
6 2 (22.22%) Analytics
6 2 (22.22%) Statistics
6 2 (22.22%) Migration
6 2 (22.22%) Games
6 2 (22.22%) Mathematics
6 2 (22.22%) Business Intelligence
6 2 (22.22%) C#
6 2 (22.22%) Clustering
7 1 (11.11%) Publishing
7 1 (11.11%) Microsoft App-V

Customer Engagement
Top Related IT Skills in Reading by Category

For the 6 months to 30 July 2014, IT contractor jobs across the Reading region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) SharePoint
Applications
1 1 (11.11%) MS Office
1 1 (11.11%) MS Excel
1 1 (11.11%) PowerPivot
Cloud Services
1 3 (33.33%) Microsoft Azure
2 2 (22.22%) Office 365
Communications & Networking
1 5 (55.56%) DHCP
1 5 (55.56%) DNS
Database & Business Intelligence
1 2 (22.22%) Hadoop
1 2 (22.22%) Big Data
2 1 (11.11%) SQL Server Reporting Services
2 1 (11.11%) SQL Server
2 1 (11.11%) Data Mining
Development Applications
1 1 (11.11%) MSI
General
1 2 (22.22%) Games
2 1 (11.11%) Publishing
2 1 (11.11%) Marketing
Job Titles
1 2 (22.22%) Support Consultant
1 2 (22.22%) Field Engineer
1 2 (22.22%) Analyst
1 2 (22.22%) Consultant
2 1 (11.11%) Support Engineer
2 1 (11.11%) Data Analyst
2 1 (11.11%) E-Commerce Project Manager
2 1 (11.11%) E-Commerce Manager
2 1 (11.11%) Project Manager
2 1 (11.11%) Business Analyst
2 1 (11.11%) Virtualisation Consultant
Libraries, Frameworks & Software Standards
1 1 (11.11%) .NET
1 1 (11.11%) XML
1 1 (11.11%) Application Packaging
Miscellaneous
1 3 (33.33%) Replication
2 2 (22.22%) Statistics
2 2 (22.22%) Mathematics
2 2 (22.22%) Clustering
3 1 (11.11%) Computer Science
3 1 (11.11%) New Media
Operating Systems
1 6 (66.67%) Windows
2 1 (11.11%) Windows 8
2 1 (11.11%) Windows Server 2012
2 1 (11.11%) Windows Server 2008
2 1 (11.11%) Windows 7
Processes & Methodologies
1 6 (66.67%) ITIL
1 6 (66.67%) Service Management
2 3 (33.33%) Disaster Recovery
3 2 (22.22%) Analytics
3 2 (22.22%) Migration
3 2 (22.22%) Business Intelligence
4 1 (11.11%) Agile Software Development
4 1 (11.11%) Data Management
4 1 (11.11%) Information Management
4 1 (11.11%) Web Analytics
4 1 (11.11%) Project Management
4 1 (11.11%) E-Commerce
4 1 (11.11%) Product Marketing
4 1 (11.11%) Scrum
4 1 (11.11%) Operations Research
4 1 (11.11%) Electronic Design Automation
4 1 (11.11%) Statistical Analysis
4 1 (11.11%) Performance Tuning
4 1 (11.11%) Performance Monitoring
4 1 (11.11%) Statistical Modelling
Programming Languages
1 3 (33.33%) SQL
2 2 (22.22%) PowerShell
2 2 (22.22%) C#
3 1 (11.11%) Java
3 1 (11.11%) Perl
3 1 (11.11%) Shell Script
3 1 (11.11%) VBScript
3 1 (11.11%) VBA
3 1 (11.11%) Data Analysis Expressions (DAX)
3 1 (11.11%) R
Qualifications
1 7 (77.78%) Degree
2 6 (66.67%) MCTS
2 6 (66.67%) MCITP
2 6 (66.67%) Microsoft Certification
3 1 (11.11%) PhD
System Software
1 4 (44.44%) Active Directory
2 1 (11.11%) Microsoft App-V
2 1 (11.11%) Terminal Services
Systems Management
1 3 (33.33%) Forefront Identity Manager
2 1 (11.11%) SCCM
2 1 (11.11%) SCOM
2 1 (11.11%) WSUS
2 1 (11.11%) WMI
Vendors
1 3 (33.33%) Microsoft