The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Reading region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 58 65 65
Rank change year-on-year
+7 0
Contract jobs citing Customer Engagement 9 6 9
As % of all contract IT jobs located in Reading 1.24% 0.63% 0.97%
As % of the Processes & Methodologies category 1.61% 0.84% 1.42%
Number of daily rates quoted 0 5 8
Median daily rate - £425 £400
Median daily rate % change year-on-year
- +6.25%
UK excluding London median daily rate £410 £400 £393
% change year-on-year
+2.50% +1.91%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - £21.58
Customer Engagement
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
559 718 633
As % of all contract IT jobs located in Reading 76.79% 75.42% 68.43%
Number of daily rates quoted 270 436 401
Median daily rate £400 £422 £425
Median daily rate % change year-on-year
-5.21% -0.70%
90% offered a daily rate of more than £275 £265 £280
10% offered a daily rate of more than £525 £525 £567
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 23 36 8
Median hourly rate £26.25 £37.09 £27.83
Median hourly rate % change year-on-year
-29.22% +33.27%
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

Customer Engagement
Jobs Demand Trend in Reading

The demand trend of contract jobs across the Reading region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Reading

Customer Engagement
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Reading region.

Customer Engagement Daily Rate Trend in Reading

Customer Engagement
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the Reading region.

Customer Engagement Hourly Rate Trend in Reading

Customer Engagement
Top 30 Related IT Skills in Reading

For the 6 months to 3 December 2016, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Reading region with a requirement for Customer Engagement.

1 14 (87.50%) Degree
2 9 (56.25%) Office 365
2 9 (56.25%) Change Management
3 8 (50.00%) Project Management
3 8 (50.00%) Microsoft Intune
3 8 (50.00%) Analytics
3 8 (50.00%) Analytical Skills
3 8 (50.00%) Marketing
3 8 (50.00%) Spanish Language
3 8 (50.00%) Project Governance
3 8 (50.00%) Data Quality
3 8 (50.00%) Escalation Management
4 7 (43.75%) C
4 7 (43.75%) Finance
5 6 (37.50%) Economics
5 6 (37.50%) Business Analysis
5 6 (37.50%) PLM
5 6 (37.50%) Google
5 6 (37.50%) Enterprise Architecture
5 6 (37.50%) MBA
5 6 (37.50%) Programme Management
5 6 (37.50%) CRM
5 6 (37.50%) HP
5 6 (37.50%) Internet
5 6 (37.50%) Telecoms
5 6 (37.50%) IBM
5 6 (37.50%) Data Architecture
5 6 (37.50%) Business Development
5 6 (37.50%) Mandarin Language
5 6 (37.50%) Business Transformation

Customer Engagement
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (6.25%) MS Excel
1 1 (6.25%) MS PowerPoint
Business Applications
1 1 (6.25%) Sprinklr
1 1 (6.25%) WebTrends
Cloud Services
1 9 (56.25%) Office 365
2 2 (12.50%) Microsoft Azure
Communications & Networking
1 6 (37.50%) Internet
General
1 8 (50.00%) Marketing
1 8 (50.00%) Spanish Language
2 7 (43.75%) Finance
3 6 (37.50%) Mandarin Language
3 6 (37.50%) Telecoms
4 1 (6.25%) Publishing
Job Titles
1 7 (43.75%) Marketing Manager
2 6 (37.50%) Business Manager
3 3 (18.75%) Change Manager
3 3 (18.75%) Office 365 Manager
4 1 (6.25%) Analyst
4 1 (6.25%) Coordinator
4 1 (6.25%) PMO Analyst
4 1 (6.25%) PMO Coordinator
4 1 (6.25%) PMO Support Analyst
4 1 (6.25%) Project Analyst
4 1 (6.25%) Project Coordinator
4 1 (6.25%) Project Support Analyst
4 1 (6.25%) Project Support Coordinator
4 1 (6.25%) Social Media Manager
4 1 (6.25%) Support Analyst
Miscellaneous
1 8 (50.00%) Analytical Skills
2 6 (37.50%) Economics
3 1 (6.25%) Blog
3 1 (6.25%) Computer Science
3 1 (6.25%) Data Centre
3 1 (6.25%) Social Media
Processes & Methodologies
1 9 (56.25%) Change Management
2 8 (50.00%) Analytics
2 8 (50.00%) Escalation Management
2 8 (50.00%) Project Governance
2 8 (50.00%) Project Management
3 6 (37.50%) Business Analysis
3 6 (37.50%) Business Development
3 6 (37.50%) Business Transformation
3 6 (37.50%) Case Management
3 6 (37.50%) CRM
3 6 (37.50%) Data Architecture
3 6 (37.50%) Enterprise Architecture
3 6 (37.50%) PLM
3 6 (37.50%) Programme Management
4 1 (6.25%) B2B
4 1 (6.25%) B2C
4 1 (6.25%) Benchmarking
4 1 (6.25%) Brand Management
4 1 (6.25%) Resource Management
4 1 (6.25%) Time Management
Programming Languages
1 7 (43.75%) C
2 1 (6.25%) Java
Qualifications
1 14 (87.50%) Degree
2 6 (37.50%) MBA
Quality Assurance & Compliance
1 8 (50.00%) Data Quality
Systems Management
1 8 (50.00%) Microsoft Intune
Vendors
1 6 (37.50%) Google
1 6 (37.50%) HP
1 6 (37.50%) IBM
2 1 (6.25%) Facebook
2 1 (6.25%) Microsoft
2 1 (6.25%) Twitter