The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Reading region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 24 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 57 75 60
Rank change year-on-year
+18 -15
Contract jobs citing Customer Engagement 7 1 7
As % of all contract IT jobs located in Reading 0.92% 0.10% 0.80%
As % of the Processes & Methodologies category 1.18% 0.14% 1.11%
Number of daily rates quoted 0 1 4
Median daily rate - £400 £388
Median daily rate % change year-on-year
- +3.22%
UK excluding London median daily rate £425 £384 £413
% change year-on-year
+10.74% -6.96%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £10.24 £59.50 £11.50
% change year-on-year
-82.78% +417.39%
Customer Engagement
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
591 734 632
As % of all contract IT jobs located in Reading 77.36% 75.28% 72.15%
Number of daily rates quoted 328 469 319
Median daily rate £413 £400 £400
Median daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £250 £275 £290
10% offered a daily rate of more than £550 £558 £550
UK excluding London median daily rate £400 £395 £375
% change year-on-year
+1.26% +5.33%
Number of hourly rates quoted 18 23 8
Median hourly rate £22.35 £37.09 £19.00
Median hourly rate % change year-on-year
-39.74% +95.21%
90% offered a hourly rate of more than £19.61 £15.90 £15.21
10% offered a hourly rate of more than £43.28 £38.84 £59.00
UK excluding London median hourly rate £30.50 £32.50 £25.75
% change year-on-year
-6.15% +26.21%

Customer Engagement
Jobs Demand Trend in Reading

The demand trend of contract jobs across the Reading region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Reading

Customer Engagement
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Reading region.

Customer Engagement Daily Rate Trend in Reading

Customer Engagement
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the Reading region.

Customer Engagement Hourly Rate Trend in Reading

Customer Engagement
Top 30 Related IT Skills in Reading

For the 6 months to 24 August 2016, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Reading region with a requirement for Customer Engagement.

1 22 (64.71%) Degree
2 16 (47.06%) Project Management
3 15 (44.12%) Microsoft Intune
4 13 (38.24%) Escalation Management
4 13 (38.24%) Project Governance
4 13 (38.24%) Data Quality
4 13 (38.24%) Office 365
5 10 (29.41%) Microsoft
5 10 (29.41%) SQL
6 9 (26.47%) C
6 9 (26.47%) ITIL
6 9 (26.47%) Service Management
6 9 (26.47%) Microsoft Certification
6 9 (26.47%) MCTS
6 9 (26.47%) MCITP
7 8 (23.53%) MS Excel
8 7 (20.59%) DNS
8 7 (20.59%) Windows
9 6 (17.65%) T-SQL
9 6 (17.65%) VBScript
9 6 (17.65%) PowerShell
9 6 (17.65%) Microsoft Azure
10 5 (14.71%) WMI
10 5 (14.71%) Clustering
10 5 (14.71%) SQL Server
10 5 (14.71%) Change Management
10 5 (14.71%) Active Directory
11 4 (11.76%) Wireless
11 4 (11.76%) .NET
11 4 (11.76%) XML

Customer Engagement
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.82%) IIS
Applications
1 8 (23.53%) MS Excel
2 2 (5.88%) MS Office
3 1 (2.94%) MS Visio
Business Applications
1 1 (2.94%) Sprinklr
1 1 (2.94%) WebTrends
Cloud Services
1 13 (38.24%) Office 365
2 6 (17.65%) Microsoft Azure
Communications & Networking
1 7 (20.59%) DNS
2 4 (11.76%) Wireless
3 3 (8.82%) DHCP
3 3 (8.82%) Firewall
3 3 (8.82%) TCP/IP
4 2 (5.88%) Internet
4 2 (5.88%) LAN
4 2 (5.88%) Network Security
4 2 (5.88%) VPN
4 2 (5.88%) WAN
5 1 (2.94%) HTTP
5 1 (2.94%) IPsec
5 1 (2.94%) IPv4
5 1 (2.94%) IPv6
5 1 (2.94%) SSL
5 1 (2.94%) VoIP
5 1 (2.94%) Wi-Fi
5 1 (2.94%) WiMAX
5 1 (2.94%) Wireshark
5 1 (2.94%) WLAN
Database & Business Intelligence
1 5 (14.71%) SQL Server
2 3 (8.82%) Azure SQL Database
2 3 (8.82%) SQL Server Analysis Services
2 3 (8.82%) SQL Server Integration Services
2 3 (8.82%) SQL Server Reporting Services
3 2 (5.88%) Power BI
4 1 (2.94%) Big Data
4 1 (2.94%) Data Warehouse
4 1 (2.94%) Hadoop
4 1 (2.94%) Microsoft Analysis Services
4 1 (2.94%) NoSQL
Development Applications
1 1 (2.94%) Fiddler
1 1 (2.94%) Rational DOORS
1 1 (2.94%) Visual Studio
General
1 3 (8.82%) Legal
1 3 (8.82%) Telecoms
2 2 (5.88%) Spanish Language
3 1 (2.94%) Marketing
3 1 (2.94%) Publishing
Job Titles
1 10 (29.41%) Field Engineer
2 7 (20.59%) Consultant
3 5 (14.71%) Change Manager
4 4 (11.76%) Development Engineer
4 4 (11.76%) Office 365 Manager
4 4 (11.76%) Security Consultant
5 3 (8.82%) Analyst
5 3 (8.82%) Architect
5 3 (8.82%) Business Analyst
5 3 (8.82%) DV Cleared Business Analyst
6 2 (5.88%) Development Consultant
6 2 (5.88%) Development Support Engineer
6 2 (5.88%) Field Support Engineer
6 2 (5.88%) SCCM Engineer
6 2 (5.88%) Security Architect
6 2 (5.88%) SQL Server Consultant
6 2 (5.88%) Support Consultant
6 2 (5.88%) Support Engineer
7 1 (2.94%) Microsoft Specialist
7 1 (2.94%) Social Media Manager
Libraries, Frameworks & Software Standards
1 4 (11.76%) .NET
1 4 (11.76%) XML
2 2 (5.88%) DCOM
3 1 (2.94%) 802.1X
3 1 (2.94%) ADO.NET
3 1 (2.94%) Ajax
3 1 (2.94%) ASP.NET
3 1 (2.94%) FastCGI
3 1 (2.94%) LINQ
3 1 (2.94%) REST
3 1 (2.94%) RSS
3 1 (2.94%) WCF
3 1 (2.94%) Windows Identity Foundation
3 1 (2.94%) WPF
Miscellaneous
1 5 (14.71%) Clustering
2 3 (8.82%) Cyberthreat
2 3 (8.82%) Management Information System
3 2 (5.88%) Computer Science
3 2 (5.88%) PKI
4 1 (2.94%) Analytical Skills
4 1 (2.94%) Blog
4 1 (2.94%) Client/Server
4 1 (2.94%) Data Centre
4 1 (2.94%) Social Media
Operating Systems
1 7 (20.59%) Windows
2 2 (5.88%) Windows Server
Processes & Methodologies
1 16 (47.06%) Project Management
2 13 (38.24%) Escalation Management
2 13 (38.24%) Project Governance
3 9 (26.47%) ITIL
3 9 (26.47%) Service Management
4 5 (14.71%) Change Management
5 4 (11.76%) Cybersecurity
5 4 (11.76%) SIEM
6 3 (8.82%) Agile Software Development
6 3 (8.82%) Business Analysis
6 3 (8.82%) Business Intelligence
6 3 (8.82%) High Availability
6 3 (8.82%) Information Assurance
6 3 (8.82%) Performance Monitoring
6 3 (8.82%) Performance Tuning
6 3 (8.82%) Stakeholder Engagement
6 3 (8.82%) Waterfall
7 2 (5.88%) Data Analysis
7 2 (5.88%) Technical Architecture
7 2 (5.88%) Time Management
Programming Languages
1 10 (29.41%) SQL
2 9 (26.47%) C
3 6 (17.65%) PowerShell
3 6 (17.65%) T-SQL
3 6 (17.65%) VBScript
4 2 (5.88%) C#
4 2 (5.88%) Java
5 1 (2.94%) JavaScript
5 1 (2.94%) PHP
5 1 (2.94%) Python
5 1 (2.94%) Ruby
Qualifications
1 22 (64.71%) Degree
2 9 (26.47%) MCITP
2 9 (26.47%) MCTS
2 9 (26.47%) Microsoft Certification
3 3 (8.82%) CEH
3 3 (8.82%) CISM
3 3 (8.82%) CISSP
3 3 (8.82%) DV Cleared
3 3 (8.82%) SANS
3 3 (8.82%) Security Cleared
4 1 (2.94%) CCIE
4 1 (2.94%) Cisco Certification
Quality Assurance & Compliance
1 13 (38.24%) Data Quality
2 3 (8.82%) ISO/IEC 27001
System Software
1 5 (14.71%) Active Directory
2 1 (2.94%) Hyper-V
2 1 (2.94%) Virtual Machines
Systems Management
1 15 (44.12%) Microsoft Intune
2 5 (14.71%) WMI
3 4 (11.76%) SCOM
4 3 (8.82%) Microsoft Clustering
5 2 (5.88%) SCCM
6 1 (2.94%) SCVMM
Vendors
1 10 (29.41%) Microsoft
2 2 (5.88%) Aruba
2 2 (5.88%) Cisco
2 2 (5.88%) HP
2 2 (5.88%) Juniper
2 2 (5.88%) Ruckus Wireless
3 1 (2.94%) Facebook
3 1 (2.94%) Twitter
Reading
Volt
Rate: £30000.00 per annum
Posted: 6 days ago