The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 59 77 -
Rank change year-on-year
+18 -
Contract jobs citing Customer Engagement 8 1 0
As % of all contract IT jobs located in Reading 0.93% 0.099% -
As % of the Processes & Methodologies category 1.37% 0.13% -
Number of daily rates quoted 5 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 - -
UK excluding London average daily rate £400 £383 £275
% change year-on-year
+4.57% +39.09%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £11.50 £45.00 £45.00
% change year-on-year
-74.44% -
Customer Engagement
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
583 744 880
As % of all contract IT jobs located in Reading 67.56% 73.37% 68.16%
Number of daily rates quoted 298 346 278
Average daily rate £400 £375 £370
Average daily rate % change year-on-year
+6.66% +1.35%
90% offered a daily rate of more than £290 £218 £225
10% offered a daily rate of more than £575 £500 £500
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 10 21 9
Average hourly rate £19.00 £25.00 £20.00
Average hourly rate % change year-on-year
-24.00% +25.00%
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Customer Engagement
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Reading

Customer Engagement
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Reading region.

Customer Engagement Daily Rate Trend in Reading

Customer Engagement
Top 30 Related IT Skills in Reading

For the 6 months to 27 August 2014, IT contractor jobs across the Reading region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 10 (83.33%) Microsoft Certification
1 10 (83.33%) Degree
2 9 (75.00%) Service Management
2 9 (75.00%) MCTS
2 9 (75.00%) MCITP
2 9 (75.00%) Windows
2 9 (75.00%) ITIL
3 7 (58.33%) DNS
4 5 (41.67%) Active Directory
4 5 (41.67%) DHCP
5 4 (33.33%) Disaster Recovery
5 4 (33.33%) Microsoft Azure
6 3 (25.00%) Forefront Identity Manager
6 3 (25.00%) Replication
6 3 (25.00%) Clustering
6 3 (25.00%) SQL
6 3 (25.00%) C#
6 3 (25.00%) .NET
6 3 (25.00%) IIS
7 2 (16.67%) Java
7 2 (16.67%) Microsoft
7 2 (16.67%) Migration
7 2 (16.67%) PowerShell
7 2 (16.67%) Office 365
8 1 (8.33%) Big Data
8 1 (8.33%) Statistical Modelling
8 1 (8.33%) FastCGI
8 1 (8.33%) Business Analytics
8 1 (8.33%) Windows 8
8 1 (8.33%) Windows Server 2012

Customer Engagement
Top Related IT Skills in Reading by Category

For the 6 months to 27 August 2014, IT contractor jobs across the Reading region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 3 (25.00%) IIS
2 1 (8.33%) IBM Notes
2 1 (8.33%) MS Exchange
2 1 (8.33%) BizTalk Server
2 1 (8.33%) GroupWise
Cloud Services
1 4 (33.33%) Microsoft Azure
2 2 (16.67%) Office 365
Communications & Networking
1 7 (58.33%) DNS
2 5 (41.67%) DHCP
3 1 (8.33%) HTTP
3 1 (8.33%) POP3
3 1 (8.33%) SMTP
3 1 (8.33%) SSL
3 1 (8.33%) SAN
3 1 (8.33%) IMAP
3 1 (8.33%) Wireshark
Database & Business Intelligence
1 1 (8.33%) SQL Server
1 1 (8.33%) Data Mining
1 1 (8.33%) Hadoop
1 1 (8.33%) Big Data
Development Applications
1 1 (8.33%) Visual Studio
1 1 (8.33%) MSI
1 1 (8.33%) Fiddler
General
1 1 (8.33%) Publishing
1 1 (8.33%) Games
1 1 (8.33%) Marketing
Job Titles
1 3 (25.00%) Support Engineer
2 2 (16.67%) Support Consultant
2 2 (16.67%) Field Engineer
2 2 (16.67%) Consultant
3 1 (8.33%) Project Manager
3 1 (8.33%) Analyst
3 1 (8.33%) Data Analyst
3 1 (8.33%) E-Commerce Project Manager
3 1 (8.33%) E-Commerce Manager
3 1 (8.33%) Virtualisation Consultant
Libraries, Frameworks & Software Standards
1 3 (25.00%) .NET
2 1 (8.33%) ADO.NET
2 1 (8.33%) ASP.NET
2 1 (8.33%) XML
2 1 (8.33%) Ajax
2 1 (8.33%) .NET Framework
2 1 (8.33%) Application Packaging
2 1 (8.33%) WCF
2 1 (8.33%) Silverlight
2 1 (8.33%) LINQ
2 1 (8.33%) REST
2 1 (8.33%) Windows Identity Foundation
2 1 (8.33%) FastCGI
Miscellaneous
1 3 (25.00%) Replication
1 3 (25.00%) Clustering
2 1 (8.33%) Statistics
2 1 (8.33%) Mathematics
2 1 (8.33%) Computer Science
2 1 (8.33%) New Media
2 1 (8.33%) Client/Server
Operating Systems
1 9 (75.00%) Windows
2 1 (8.33%) Windows Server 2008
2 1 (8.33%) Windows 7
2 1 (8.33%) Windows 8
2 1 (8.33%) Windows Server 2012
Processes & Methodologies
1 9 (75.00%) ITIL
1 9 (75.00%) Service Management
2 4 (33.33%) Disaster Recovery
3 2 (16.67%) Migration
4 1 (8.33%) Scrum
4 1 (8.33%) Agile Software Development
4 1 (8.33%) Data Management
4 1 (8.33%) Statistical Analysis
4 1 (8.33%) Operations Research
4 1 (8.33%) Electronic Design Automation
4 1 (8.33%) Web Development
4 1 (8.33%) Product Marketing
4 1 (8.33%) Product Management
4 1 (8.33%) High Availability
4 1 (8.33%) Statistical Modelling
4 1 (8.33%) Business Analytics
4 1 (8.33%) Analytics
4 1 (8.33%) Performance Tuning
4 1 (8.33%) Performance Monitoring
4 1 (8.33%) MVC
Programming Languages
1 3 (25.00%) SQL
1 3 (25.00%) C#
2 2 (16.67%) PowerShell
2 2 (16.67%) Java
3 1 (8.33%) JavaScript
3 1 (8.33%) Perl
3 1 (8.33%) PHP
3 1 (8.33%) T-SQL
3 1 (8.33%) VBScript
3 1 (8.33%) VBA
3 1 (8.33%) Python
3 1 (8.33%) Shell Script
3 1 (8.33%) Ruby
3 1 (8.33%) R
3 1 (8.33%) C++
Qualifications
1 10 (83.33%) Microsoft Certification
1 10 (83.33%) Degree
2 9 (75.00%) MCTS
2 9 (75.00%) MCITP
3 1 (8.33%) SC Cleared
3 1 (8.33%) Security Cleared
3 1 (8.33%) MCP
3 1 (8.33%) MCSD
3 1 (8.33%) MCSE
3 1 (8.33%) PhD
System Software
1 5 (41.67%) Active Directory
2 1 (8.33%) Terminal Services
2 1 (8.33%) Microsoft App-V
Systems Management
1 3 (25.00%) Forefront Identity Manager
2 1 (8.33%) WMI
2 1 (8.33%) WSUS
2 1 (8.33%) SCCM
2 1 (8.33%) SCOM
Vendors
1 2 (16.67%) Microsoft
2 1 (8.33%) Novell
2 1 (8.33%) Lotus
Reading, Berkshire
Experis Ltd
Rate: £350.00 - £400.00 per day
Posted: 6 days ago