The table below looks at the prevalence of the term Front Office in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Front Office over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Front Office
Rank 56 65 66
Rank change year-on-year
+9 +1
Contract jobs citing Front Office 27 3 9
As % of all contract IT jobs located in Reading 2.62% 0.31% 0.87%
As % of the General category 7.20% 1.05% 2.36%
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £425 £440 £375
% change year-on-year
-3.40% +17.33%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Front Office
Berkshire

The following table is for comparison with the above and provides statistics for the entire General category in contract jobs advertised in the Reading region.

General Category
Reading
Contract IT job ads with a match in the
General category
375 285 381
As % of all contract IT jobs located in Reading 36.44% 28.99% 36.88%
Number of daily rates quoted 162 111 154
Average daily rate £388 £410 £368
Average daily rate % change year-on-year
-5.48% +11.56%
90% offered a daily rate of more than £195 £243 £190
10% offered a daily rate of more than £512 £608 £525
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 5 3 4
Average hourly rate £15.75 £19.00 £20.50
Average hourly rate % change year-on-year
-17.10% -7.31%
UK excluding London average hourly rate £28.00 £24.00 £25.50
% change year-on-year
+16.66% -5.88%

Front Office
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Front Office across the Reading region as a proportion of the total demand within the General category.

Front Office Jobs Demand Trend in Reading

Front Office
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Front Office across the Reading region.

Front Office Daily Rate Trend in Reading

Front Office
Top 30 Related IT Skills in Reading

For the 6 months to 30 April 2016, IT contractor jobs across the Reading region citing Front Office also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Front Office.

1 36 (62.07%) SLA
1 36 (62.07%) Incident Management
1 36 (62.07%) Ticket Management
2 32 (55.17%) Service Management
2 32 (55.17%) ITIL
3 22 (37.93%) CRM
3 22 (37.93%) Billing
4 21 (36.21%) Huawei
4 21 (36.21%) Back Office
5 17 (29.31%) Validation
5 17 (29.31%) Statistics
5 17 (29.31%) Capacity Management
6 14 (24.14%) Network Design
7 12 (20.69%) Diameter Protocol
8 11 (18.97%) Fault Management
8 11 (18.97%) Functional Testing
8 11 (18.97%) Configuration Management
9 8 (13.79%) VoIP
9 8 (13.79%) SMTP
9 8 (13.79%) SNMP
9 8 (13.79%) TCP/IP
9 8 (13.79%) DNS
9 8 (13.79%) People Management
9 8 (13.79%) Problem Management
10 4 (6.90%) Continuous Improvement
10 4 (6.90%) Root Cause Analysis
10 4 (6.90%) SPML
10 4 (6.90%) 4G
10 4 (6.90%) High Availability
10 4 (6.90%) Integration Testing

Front Office
Top Related IT Skills in Reading by Category

For the 6 months to 30 April 2016, IT contractor jobs across the Reading region citing Front Office also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Front Office. Up to 20 skills are shown per category.

Communications & Networking
1 12 (20.69%) Diameter Protocol
2 8 (13.79%) DNS
2 8 (13.79%) SMTP
2 8 (13.79%) SNMP
2 8 (13.79%) TCP/IP
2 8 (13.79%) VoIP
3 4 (6.90%) 3G
3 4 (6.90%) 4G
3 4 (6.90%) INAP
3 4 (6.90%) LDAP
3 4 (6.90%) LTE
3 4 (6.90%) MGW
3 4 (6.90%) SIGTRAN
General
1 22 (37.93%) Billing
2 21 (36.21%) Back Office
3 2 (3.45%) Telecoms
4 1 (1.72%) Banking
4 1 (1.72%) Finance
Job Titles
1 36 (62.07%) Incident Manager
2 12 (20.69%) ICT Manager
3 11 (18.97%) Back Office Engineer
4 4 (6.90%) Support Engineer
5 3 (5.17%) Mobile Engineer
6 1 (1.72%) Banking Project Manager
6 1 (1.72%) Finance Manager
6 1 (1.72%) Finance Project Manager
6 1 (1.72%) IT Finance Manager
6 1 (1.72%) IT Manager
6 1 (1.72%) IT Project Manager
6 1 (1.72%) ITIL Incident Manager
6 1 (1.72%) ITIL Manager
6 1 (1.72%) Project Manager
6 1 (1.72%) Telecoms Manager
Libraries, Frameworks & Software Standards
1 4 (6.90%) SOAP
1 4 (6.90%) SPML
Miscellaneous
1 17 (29.31%) Statistics
Processes & Methodologies
1 36 (62.07%) Incident Management
1 36 (62.07%) Ticket Management
2 32 (55.17%) ITIL
2 32 (55.17%) Service Management
3 22 (37.93%) CRM
4 17 (29.31%) Capacity Management
4 17 (29.31%) Validation
5 14 (24.14%) Network Design
6 11 (18.97%) Configuration Management
6 11 (18.97%) Fault Management
6 11 (18.97%) Functional Testing
7 8 (13.79%) People Management
7 8 (13.79%) Problem Management
8 4 (6.90%) Change Management
8 4 (6.90%) Continuous Improvement
8 4 (6.90%) High Availability
8 4 (6.90%) Integration Testing
8 4 (6.90%) Project Management
8 4 (6.90%) Root Cause Analysis
8 4 (6.90%) Service Delivery
Qualifications
1 4 (6.90%) HNC
1 4 (6.90%) HND
Quality Assurance & Compliance
1 36 (62.07%) SLA
Vendors
1 21 (36.21%) Huawei
2 4 (6.90%) Nokia