The table below looks at the prevalence of the term Front Office in IT contracts advertised for the Reading region. Included is a guide to the contractor rates offered in IT contracts that have cited Front Office over the 3 months to 24 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Front Office
Rank 53 61 68
Rank change year-on-year
+8 +7
Contract jobs citing Front Office 13 10 2
As % of all contract IT jobs located in Reading 1.60% 1.09% 0.23%
As % of the General category 4.42% 2.82% 0.75%
Number of daily rates quoted 0 1 0
Median daily rate - £400 -
UK excluding London median daily rate £418 £525 £400
% change year-on-year
-20.47% +31.25%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - £65.00 -
Front Office
Berkshire

The following table is for comparison with the above and provides statistics for the entire General category in contract jobs advertised in the Reading region.

General Category
Reading
Contract IT job ads with a match in the
General category
294 354 268
As % of all contract IT jobs located in Reading 36.07% 38.44% 30.39%
Number of daily rates quoted 152 161 93
Median daily rate £400 £375 £400
Median daily rate % change year-on-year
+6.66% -6.25%
90% offered a daily rate of more than £195 £210 £275
10% offered a daily rate of more than £520 £525 £525
UK excluding London median daily rate £400 £393 £380
% change year-on-year
+1.91% +3.28%
Number of hourly rates quoted 11 5 7
Median hourly rate £19.61 £14.00 £19.00
Median hourly rate % change year-on-year
+40.07% -26.31%
UK excluding London median hourly rate £22.50 £22.50 £22.50

Front Office
Jobs Demand Trend in Reading

The demand trend of contract jobs across the Reading region citing Front Office as a proportion of all IT contracts with a match in the General category.

Front Office Jobs Demand Trend in Reading

Front Office
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Front Office across the Reading region.

Front Office Daily Rate Trend in Reading

Front Office
Top 30 Related IT Skills in Reading

For the 6 months to 24 July 2016, IT contractor jobs citing Front Office also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Reading region with a requirement for Front Office.

1 21 (52.50%) ITIL
1 21 (52.50%) SLA
1 21 (52.50%) Service Management
1 21 (52.50%) Incident Management
1 21 (52.50%) Ticket Management
2 18 (45.00%) Back Office
3 16 (40.00%) Network Design
4 14 (35.00%) Validation
4 14 (35.00%) Capacity Management
5 13 (32.50%) Functional Testing
5 13 (32.50%) People Management
5 13 (32.50%) Fault Management
5 13 (32.50%) Configuration Management
6 12 (30.00%) Statistics
7 11 (27.50%) Billing
7 11 (27.50%) CRM
8 7 (17.50%) Huawei
9 4 (10.00%) MGW
9 4 (10.00%) Continuous Improvement
9 4 (10.00%) Root Cause Analysis
9 4 (10.00%) SPML
9 4 (10.00%) 4G
9 4 (10.00%) High Availability
9 4 (10.00%) Diameter Protocol
9 4 (10.00%) SIGTRAN
9 4 (10.00%) Integration Testing
9 4 (10.00%) LTE
9 4 (10.00%) SOAP
9 4 (10.00%) Nokia
9 4 (10.00%) 3G

Front Office
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 4 (10.00%) 3G
1 4 (10.00%) 4G
1 4 (10.00%) Diameter Protocol
1 4 (10.00%) INAP
1 4 (10.00%) LDAP
1 4 (10.00%) LTE
1 4 (10.00%) MGW
1 4 (10.00%) SIGTRAN
General
1 18 (45.00%) Back Office
2 11 (27.50%) Billing
3 3 (7.50%) Telecoms
4 1 (2.50%) Banking
4 1 (2.50%) Finance
Job Titles
1 21 (52.50%) Incident Manager
2 7 (17.50%) Support Engineer
3 6 (15.00%) ICT Manager
4 4 (10.00%) Packet Switch Engineer
4 4 (10.00%) Switch Engineer
5 3 (7.50%) ITIL Incident Manager
5 3 (7.50%) ITIL Manager
5 3 (7.50%) Mobile Engineer
6 1 (2.50%) Back Office Engineer
6 1 (2.50%) Banking Project Manager
6 1 (2.50%) Finance Manager
6 1 (2.50%) Finance Project Manager
6 1 (2.50%) IT Finance Manager
6 1 (2.50%) IT Manager
6 1 (2.50%) IT Project Manager
6 1 (2.50%) Project Manager
6 1 (2.50%) Telecoms Manager
Libraries, Frameworks & Software Standards
1 4 (10.00%) SOAP
1 4 (10.00%) SPML
Miscellaneous
1 12 (30.00%) Statistics
Processes & Methodologies
1 21 (52.50%) Incident Management
1 21 (52.50%) ITIL
1 21 (52.50%) Service Management
1 21 (52.50%) Ticket Management
2 16 (40.00%) Network Design
3 14 (35.00%) Capacity Management
3 14 (35.00%) Validation
4 13 (32.50%) Configuration Management
4 13 (32.50%) Fault Management
4 13 (32.50%) Functional Testing
4 13 (32.50%) People Management
5 11 (27.50%) CRM
6 4 (10.00%) Change Management
6 4 (10.00%) Continuous Improvement
6 4 (10.00%) High Availability
6 4 (10.00%) Integration Testing
6 4 (10.00%) Project Management
6 4 (10.00%) Root Cause Analysis
6 4 (10.00%) Service Delivery
7 1 (2.50%) Portfolio Management
Qualifications
1 4 (10.00%) HNC
1 4 (10.00%) HND
Quality Assurance & Compliance
1 21 (52.50%) SLA
Vendors
1 7 (17.50%) Huawei
2 4 (10.00%) Nokia