The table below looks at the statistics for the IT Support role in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 55 71 98
Rank change year-on-year
+16 +27
Contract jobs requiring an IT Support 12 12 3
As % of all contract IT jobs located in Reading 1.39% 1.18% 0.22%
As % of the Job Titles category 1.53% 1.29% 0.25%
Number of daily rates quoted 1 1 0
Average daily rate
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£90 £380 -
Average daily rate % change year-on-year
-76.31% -
UK excluding London average daily rate £148 £145 £145
% change year-on-year
+1.72% -
Number of hourly rates quoted 10 6 1
Average hourly rate £17.50 £13.92 £20.00
Average hourly rate % change year-on-year
+25.71% -30.40%
UK excluding London average hourly rate £13.00 £13.00 £14.00
% change year-on-year
- -7.14%
IT Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Reading
Contract IT job ads with a match in the
Job Titles category
786 930 1214
As % of all contract IT jobs located in Reading 90.76% 91.45% 87.28%
Number of daily rates quoted 429 451 380
Average daily rate £388 £375 £363
Average daily rate % change year-on-year
+3.33% +3.44%
90% offered a daily rate of more than £208 £218 £225
10% offered a daily rate of more than £540 £488 £500
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 54 33 28
Average hourly rate £17.50 £13.75 £20.00
Average hourly rate % change year-on-year
+27.27% -31.25%
90% offered a hourly rate of more than £10.50 £10.88 £13.20
10% offered a hourly rate of more than £24.20 £50.00 £22.90
UK excluding London average hourly rate £16.50 £16.20 £17.50
% change year-on-year
+1.85% -7.42%

IT Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Reading

IT Support
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the Reading region.

IT Support Daily Rate Trend in Reading

IT Support
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the Reading region.

IT Support Hourly Rate Trend in Reading

IT Support
Top 30 Related IT Skills in Reading

For the 6 months to 22 September 2014, IT contractor jobs across the Reading region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 12 (80.00%) Windows
2 11 (73.33%) Windows 7
3 9 (60.00%) Windows Server 2003
3 9 (60.00%) Windows Server 2008
4 8 (53.33%) MS Exchange
5 7 (46.67%) Microsoft
6 6 (40.00%) Active Directory
6 6 (40.00%) MS Excel
7 5 (33.33%) Windows XP
7 5 (33.33%) Internet
7 5 (33.33%) Firewall
7 5 (33.33%) LAN
7 5 (33.33%) WAN
7 5 (33.33%) Windows 8
8 4 (26.67%) TCP/IP
9 3 (20.00%) DHCP
9 3 (20.00%) VPN
9 3 (20.00%) MS Office
9 3 (20.00%) ITIL
10 2 (13.33%) ISO 9001
10 2 (13.33%) DNS
10 2 (13.33%) Cisco
10 2 (13.33%) Apple
10 2 (13.33%) IP Telephony
10 2 (13.33%) Exchange Server 2003
10 2 (13.33%) Network Architecture
10 2 (13.33%) Exchange Server 2007
10 2 (13.33%) Video Conferencing
10 2 (13.33%) Security Cleared
11 1 (6.67%) Time Management

IT Support
Top Related IT Skills in Reading by Category

For the 6 months to 22 September 2014, IT contractor jobs across the Reading region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (53.33%) MS Exchange
2 2 (13.33%) Exchange Server 2003
2 2 (13.33%) Exchange Server 2007
3 1 (6.67%) IBM Notes
Applications
1 6 (40.00%) MS Excel
2 3 (20.00%) MS Office
Communications & Networking
1 5 (33.33%) LAN
1 5 (33.33%) WAN
1 5 (33.33%) Internet
1 5 (33.33%) Firewall
2 4 (26.67%) TCP/IP
3 3 (20.00%) VPN
3 3 (20.00%) DHCP
4 2 (13.33%) DNS
4 2 (13.33%) IP Telephony
5 1 (6.67%) DSL
General
1 1 (6.67%) Dutch Language
1 1 (6.67%) French Language
1 1 (6.67%) German Language
Miscellaneous
1 2 (13.33%) Video Conferencing
2 1 (6.67%) Management Information System
Operating Systems
1 12 (80.00%) Windows
2 11 (73.33%) Windows 7
3 9 (60.00%) Windows Server 2008
3 9 (60.00%) Windows Server 2003
4 5 (33.33%) Windows XP
4 5 (33.33%) Windows 8
5 1 (6.67%) Windows Vista
Processes & Methodologies
1 3 (20.00%) ITIL
2 2 (13.33%) Network Architecture
3 1 (6.67%) ITIL V3
3 1 (6.67%) Service Management
3 1 (6.67%) Time Management
Qualifications
1 2 (13.33%) Security Cleared
2 1 (6.67%) Citrix Certification
2 1 (6.67%) ITIL Certification
Quality Assurance & Compliance
1 2 (13.33%) ISO 9001
System Software
1 6 (40.00%) Active Directory
Vendors
1 7 (46.67%) Microsoft
2 2 (13.33%) Cisco
2 2 (13.33%) Apple
3 1 (6.67%) HP
3 1 (6.67%) Citrix
3 1 (6.67%) Lotus