The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the Scotland region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 20 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Customer Insight
UK / Scotland
Rank 106 - 124
Rank change year-on-year
- 0
Contract jobs citing Customer Insight 4 0 1
As % of all contract IT jobs located in Scotland 0.23% - 0.036%
As % of the Processes & Methodologies category 0.27% - 0.045%
Number of daily rates quoted 3 0 0
Median daily rate £500 - -
UK excluding London median daily rate £425 £438 £400
% change year-on-year
-2.85% +9.37%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £125.00 - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
1460 2101 2226
As % of all contract IT jobs located in Scotland 84.20% 82.39% 80.95%
Number of daily rates quoted 873 1123 1254
Median daily rate £388 £385 £400
Median daily rate % change year-on-year
+0.64% -3.75%
90% offered a daily rate of more than £250 £265 £280
10% offered a daily rate of more than £500 £550 £500
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+2.00% -
Number of hourly rates quoted 26 23 38
Median hourly rate £45.00 £31.25 £22.50
Median hourly rate % change year-on-year
+44.00% +38.88%
90% offered a hourly rate of more than £14.49 £15.25 £12.10
10% offered a hourly rate of more than £66.00 £49.41 £47.50
UK excluding London median hourly rate £35.88 £40.00 £27.50
% change year-on-year
-10.31% +45.45%

Customer Insight
Jobs Demand Trend in Scotland

The demand trend of contract jobs across the Scotland region citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in Scotland

Customer Insight
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the Scotland region.

Customer Insight Daily Rate Trend in Scotland

Customer Insight
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the Scotland region over the 3 months to 20 February 2017.

Customer Insight Daily Rate Histogram in Scotland

Customer Insight
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the Scotland region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh - 3 £413 -
Glasgow - 1 £500 -
Customer Insight
UK

Customer Insight
Top 17 Related IT Skills in Scotland

For the 6 months to 20 February 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for Customer Insight.

1 4 (100.00%) Agile Software Development
1 4 (100.00%) Analytical Skills
1 4 (100.00%) Service Design
2 3 (75.00%) Target Operating Model
2 3 (75.00%) Customer Engagement
2 3 (75.00%) Business Analytics
2 3 (75.00%) Business Transformation
2 3 (75.00%) Analytics
2 3 (75.00%) Lean Six Sigma
2 3 (75.00%) Business Intelligence
2 3 (75.00%) Six Sigma
2 3 (75.00%) Project Management
2 3 (75.00%) Service Delivery
2 3 (75.00%) Change Management
3 1 (25.00%) Ethnography
3 1 (25.00%) Usability Testing
3 1 (25.00%) Human Factors

Customer Insight
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 3 (75.00%) Business Manager
2 2 (50.00%) Business Improvement Manager
3 1 (25.00%) Business Change Manager
3 1 (25.00%) Change Manager
3 1 (25.00%) Digital Transformation
3 1 (25.00%) Digital Transformation Manager
3 1 (25.00%) Transformation Manager
3 1 (25.00%) User Researcher
Miscellaneous
1 4 (100.00%) Analytical Skills
Processes & Methodologies
1 4 (100.00%) Agile Software Development
1 4 (100.00%) Service Design
2 3 (75.00%) Analytics
2 3 (75.00%) Business Analytics
2 3 (75.00%) Business Intelligence
2 3 (75.00%) Business Transformation
2 3 (75.00%) Change Management
2 3 (75.00%) Customer Engagement
2 3 (75.00%) Lean Six Sigma
2 3 (75.00%) Project Management
2 3 (75.00%) Service Delivery
2 3 (75.00%) Six Sigma
2 3 (75.00%) Target Operating Model
3 1 (25.00%) Ethnography
3 1 (25.00%) Human Factors
3 1 (25.00%) Usability Testing