The table below looks at the prevalence of the term IVR in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 112 113 107
Rank change year-on-year
+1 -6
Contract jobs citing IVR 15 1 1
As % of all contract IT jobs located in Scotland 0.54% 0.040% 0.038%
As % of the Miscellaneous category 2.69% 0.21% 0.20%
Number of daily rates quoted 2 1 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £360 -
Average daily rate % change year-on-year
+11.11% -
UK excluding London average daily rate £375 £365 £380
% change year-on-year
+2.73% -3.94%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £33.50 - -
IVR
UK

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the Scotland region.

Miscellaneous Category
Scotland
Contract IT job ads with a match in the
Miscellaneous category
558 470 488
As % of all contract IT jobs located in Scotland 20.02% 18.84% 18.64%
Number of daily rates quoted 300 245 193
Average daily rate £348 £375 £350
Average daily rate % change year-on-year
-7.20% +7.14%
90% offered a daily rate of more than £223 £164 £205
10% offered a daily rate of more than £489 £500 £525
UK excluding London average daily rate £350 £350 £338
% change year-on-year
- +3.70%
Number of hourly rates quoted 17 22 49
Average hourly rate £15.77 £13.00 £20.00
Average hourly rate % change year-on-year
+21.30% -35.00%
90% offered a hourly rate of more than £11.00 £9.25 £10.85
10% offered a hourly rate of more than £75.40 £17.90 £41.00
UK excluding London average hourly rate £19.00 £17.50 £29.00
% change year-on-year
+8.57% -39.65%

IVR
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the Scotland region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in Scotland

IVR
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the Scotland region.

IVR Daily Rate Trend in Scotland

IVR
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the Scotland region.

IVR Hourly Rate Trend in Scotland

IVR
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the Scotland region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow - 13 - -
IVR
UK

IVR
Top 30 Related IT Skills in Scotland

For the 6 months to 22 August 2014, IT contractor jobs across the Scotland region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 18 (78.26%) Genesys
2 9 (39.13%) CRM
3 8 (34.78%) Stakeholder Management
3 8 (34.78%) Telecoms
4 6 (26.09%) ITIL
4 6 (26.09%) Migration
5 5 (21.74%) User Acceptance Testing
5 5 (21.74%) GAP Analysis
6 4 (17.39%) UML
7 3 (13.04%) MS Excel
7 3 (13.04%) SharePoint
7 3 (13.04%) PRINCE2
7 3 (13.04%) Project Management
7 3 (13.04%) MS Visio
7 3 (13.04%) PMI
7 3 (13.04%) PMI Certification
7 3 (13.04%) MS Project
7 3 (13.04%) Change Management
7 3 (13.04%) Marketing
7 3 (13.04%) Banking
7 3 (13.04%) Business Analysis
7 3 (13.04%) MS PowerPoint
8 2 (8.70%) Retail Banking
8 2 (8.70%) Retail
8 2 (8.70%) Finance
8 2 (8.70%) ATM
9 1 (4.35%) ISEB
9 1 (4.35%) C
9 1 (4.35%) Ant
9 1 (4.35%) E-Commerce

IVR
Top Related IT Skills in Scotland by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Scotland region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 3 (13.04%) SharePoint
Applications
1 3 (13.04%) MS Excel
1 3 (13.04%) MS Visio
1 3 (13.04%) MS Project
1 3 (13.04%) MS PowerPoint
Communications & Networking
1 2 (8.70%) ATM
2 1 (4.35%) Radio Access Network
Development Applications
1 1 (4.35%) Ant
General
1 8 (34.78%) Telecoms
2 3 (13.04%) Marketing
2 3 (13.04%) Banking
3 2 (8.70%) Retail Banking
3 2 (8.70%) Retail
3 2 (8.70%) Finance
4 1 (4.35%) Multimedia
Job Titles
1 9 (39.13%) Analyst
2 7 (30.43%) Business Analyst
3 6 (26.09%) Consultant
3 6 (26.09%) Process Analyst
3 6 (26.09%) Genesys Consultant
4 5 (21.74%) Business Process Analyst
5 1 (4.35%) Architect
5 1 (4.35%) Project Manager
5 1 (4.35%) Technical Support Consultant
5 1 (4.35%) Systems Support Analyst
5 1 (4.35%) Configuration Analyst
5 1 (4.35%) Test Manager
5 1 (4.35%) Systems Analyst
5 1 (4.35%) Systems Support
5 1 (4.35%) Support Analyst
5 1 (4.35%) Technical Support
5 1 (4.35%) Technical Consultant
5 1 (4.35%) Support Consultant
5 1 (4.35%) Banking Business Analyst
5 1 (4.35%) Genesys Specialist
Miscellaneous
1 3 (13.04%) PMI
2 1 (4.35%) Management Information System
Processes & Methodologies
1 9 (39.13%) CRM
2 8 (34.78%) Stakeholder Management
3 6 (26.09%) ITIL
3 6 (26.09%) Migration
4 5 (21.74%) User Acceptance Testing
4 5 (21.74%) GAP Analysis
5 4 (17.39%) UML
6 3 (13.04%) PRINCE2
6 3 (13.04%) Project Management
6 3 (13.04%) Change Management
6 3 (13.04%) Business Analysis
7 1 (4.35%) E-Commerce
7 1 (4.35%) Regression Testing
7 1 (4.35%) Supplier Management
7 1 (4.35%) eTOM
7 1 (4.35%) WFM
Programming Languages
1 1 (4.35%) C
Qualifications
1 3 (13.04%) PMI Certification
2 1 (4.35%) ISEB
2 1 (4.35%) CBAP
Vendors
1 18 (78.26%) Genesys