The first table below looks at the prevalence of the term IVR in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category for the Scotland region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 122 113 111
Rank change year-on-year
-9 -2
Contract jobs citing IVR 8 1 1
As % of all contract IT jobs located in Scotland 0.29% 0.041% 0.038%
As % of the Miscellaneous category 1.42% 0.19% 0.21%
Number of daily rates quoted 1 1 0
Average daily rate
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£350 £360 -
Average daily rate % change year-on-year
-2.77% -
UK excluding London average daily rate £350 £365 £375
% change year-on-year
-4.10% -2.66%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £33.50 £14.96 -
% change year-on-year
+123.93% -
Miscellaneous Category
Scotland
Contract IT job ads with a match in the
Miscellaneous category
563 538 484
As % of all contract IT jobs located in Scotland 20.49% 21.79% 18.33%
Number of daily rates quoted 317 265 192
Average daily rate £350 £375 £350
Average daily rate % change year-on-year
-6.66% +7.14%
90% offered a daily rate of more than £245 £175 £225
10% offered a daily rate of more than £454 £500 £475
UK excluding London average daily rate £350 £350 £338
% change year-on-year
- +3.70%
Number of hourly rates quoted 20 24 45
Average hourly rate £21.00 £13.38 £17.58
Average hourly rate % change year-on-year
+57.00% -23.91%
90% offered a hourly rate of more than £11.38 £9.25 £10.20
10% offered a hourly rate of more than £70.75 £17.70 £40.50
UK excluding London average hourly rate £21.00 £20.50 £26.00
% change year-on-year
+2.43% -21.15%
IVR
UK

IVR
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the Scotland region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in Scotland

IVR
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the Scotland region.

IVR Daily Rate Trend in Scotland

IVR
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the Scotland region.

IVR Hourly Rate Trend in Scotland

IVR
Top 30 Related IT Skills in Scotland

For the 6 months to 23 July 2014, IT contractor jobs across the Scotland region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 13 (56.52%) Genesys
2 10 (43.48%) Telecoms
3 8 (34.78%) Stakeholder Management
3 8 (34.78%) CRM
4 7 (30.43%) ITIL
4 7 (30.43%) GAP Analysis
5 5 (21.74%) User Acceptance Testing
6 4 (17.39%) Business Analysis
6 4 (17.39%) UML
7 3 (13.04%) Marketing
8 2 (8.70%) Retail Banking
8 2 (8.70%) SC Cleared
8 2 (8.70%) Security Cleared
8 2 (8.70%) eTOM
8 2 (8.70%) Finance
8 2 (8.70%) Migration
8 2 (8.70%) Banking
8 2 (8.70%) Retail
8 2 (8.70%) CBAP
8 2 (8.70%) Radio Access Network
8 2 (8.70%) Project Management
8 2 (8.70%) ATM
8 2 (8.70%) ISEB
8 2 (8.70%) Business Continuity
9 1 (4.35%) Management Information System
9 1 (4.35%) Change Management
9 1 (4.35%) Regression Testing
9 1 (4.35%) PMI
9 1 (4.35%) PMI Certification
9 1 (4.35%) MS Project

IVR
Top Related IT Skills in Scotland by Category

For the 6 months to 23 July 2014, IT contractor jobs across the Scotland region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.35%) SharePoint
Applications
1 1 (4.35%) MS Project
1 1 (4.35%) MS Excel
1 1 (4.35%) MS Visio
1 1 (4.35%) MS PowerPoint
Communications & Networking
1 2 (8.70%) ATM
1 2 (8.70%) Radio Access Network
General
1 10 (43.48%) Telecoms
2 3 (13.04%) Marketing
3 2 (8.70%) Retail Banking
3 2 (8.70%) Finance
3 2 (8.70%) Banking
3 2 (8.70%) Retail
4 1 (4.35%) Multimedia
Job Titles
1 11 (47.83%) Analyst
2 9 (39.13%) Business Analyst
3 8 (34.78%) Process Analyst
4 7 (30.43%) Business Process Analyst
5 4 (17.39%) Consultant
5 4 (17.39%) Genesys Consultant
6 3 (13.04%) Project Manager
7 1 (4.35%) Architect
7 1 (4.35%) Systems Analyst
7 1 (4.35%) Systems Support
7 1 (4.35%) Support Analyst
7 1 (4.35%) Technical Support
7 1 (4.35%) Technical Consultant
7 1 (4.35%) Support Consultant
7 1 (4.35%) Genesys Architect
7 1 (4.35%) Technical Design Consultant
7 1 (4.35%) Technical Support Consultant
7 1 (4.35%) Systems Support Analyst
7 1 (4.35%) Configuration Analyst
7 1 (4.35%) Banking Business Analyst
Miscellaneous
1 1 (4.35%) PMI
1 1 (4.35%) Management Information System
Processes & Methodologies
1 8 (34.78%) CRM
1 8 (34.78%) Stakeholder Management
2 7 (30.43%) ITIL
2 7 (30.43%) GAP Analysis
3 5 (21.74%) User Acceptance Testing
4 4 (17.39%) UML
4 4 (17.39%) Business Analysis
5 2 (8.70%) Business Continuity
5 2 (8.70%) eTOM
5 2 (8.70%) Migration
5 2 (8.70%) Project Management
6 1 (4.35%) Change Management
6 1 (4.35%) Regression Testing
6 1 (4.35%) PRINCE2
6 1 (4.35%) E-Commerce
6 1 (4.35%) WFM
6 1 (4.35%) Supplier Management
Qualifications
1 2 (8.70%) ISEB
1 2 (8.70%) SC Cleared
1 2 (8.70%) Security Cleared
1 2 (8.70%) CBAP
2 1 (4.35%) PMI Certification
Vendors
1 13 (56.52%) Genesys