The table below looks at the prevalence of the term IVR in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 130 126 110
Rank change year-on-year
-4 -16
Contract jobs citing IVR 7 8 1
As % of all contract IT jobs located in Scotland 0.22% 0.29% 0.041%
As % of the Miscellaneous category 0.76% 1.05% 0.14%
Number of daily rates quoted 4 1 1
Average daily rate
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£338 £350 £360
Average daily rate % change year-on-year
-3.57% -2.77%
UK excluding London average daily rate £425 £355 £365
% change year-on-year
+19.71% -2.73%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £22.22 £33.50 £14.96
% change year-on-year
-33.67% +123.93%
IVR
UK

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the Scotland region.

Miscellaneous Category
Scotland
Contract IT job ads with a match in the
Miscellaneous category
918 760 694
As % of all contract IT jobs located in Scotland 28.67% 27.65% 28.15%
Number of daily rates quoted 440 418 341
Average daily rate £365 £350 £375
Average daily rate % change year-on-year
+4.28% -6.66%
90% offered a daily rate of more than £250 £240 £200
10% offered a daily rate of more than £475 £464 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 33 19 25
Average hourly rate £19.00 £25.00 £13.00
Average hourly rate % change year-on-year
-24.00% +92.30%
90% offered a hourly rate of more than £12.82 £11.43 £9.25
10% offered a hourly rate of more than £53.00 £57.60 £17.30
UK excluding London average hourly rate £19.08 £21.75 £20.00
% change year-on-year
-12.27% +8.75%

IVR
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the Scotland region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in Scotland

IVR
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the Scotland region.

IVR Daily Rate Trend in Scotland

IVR
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the Scotland region.

IVR Hourly Rate Trend in Scotland

IVR
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the Scotland region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -2 5 £350 - 1
Glasgow 0 1 £315 -
Fife - 1 - -
IVR
UK

IVR
Top 23 Related IT Skills in Scotland

For the 6 months to 29 July 2015, IT contractor jobs across the Scotland region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 7 (58.33%) Banking
2 6 (50.00%) CTI
2 6 (50.00%) Finance
3 5 (41.67%) Migration
4 4 (33.33%) Retail
5 3 (25.00%) WFM
5 3 (25.00%) Retail Banking
6 2 (16.67%) Verint
6 2 (16.67%) Stakeholder Management
6 2 (16.67%) Financial Institution
6 2 (16.67%) Business Continuity
6 2 (16.67%) Configuration Management
6 2 (16.67%) Genesys
7 1 (8.33%) Cisco
7 1 (8.33%) Telecoms
7 1 (8.33%) VMware
7 1 (8.33%) WorldPay
7 1 (8.33%) Target Operating Model
7 1 (8.33%) Workforce Management Optimization
7 1 (8.33%) Test Scripting
7 1 (8.33%) Data Migration
7 1 (8.33%) Non-Functional Testing
7 1 (8.33%) Incident Management

IVR
Top Related IT Skills in Scotland by Category

For the 6 months to 29 July 2015, IT contractor jobs across the Scotland region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Communications & Networking
1 6 (50.00%) CTI
General
1 7 (58.33%) Banking
2 6 (50.00%) Finance
3 4 (33.33%) Retail
4 3 (25.00%) Retail Banking
5 2 (16.67%) Financial Institution
6 1 (8.33%) Telecoms
Job Titles
1 10 (83.33%) Analyst
2 8 (66.67%) Business Analyst
3 2 (16.67%) Project Manager
3 2 (16.67%) Banking Business Analyst
4 1 (8.33%) Test Analyst
4 1 (8.33%) Infrastructure Project Manager
4 1 (8.33%) Senior Manager
4 1 (8.33%) Service Analyst
4 1 (8.33%) Senior Project Manager
4 1 (8.33%) Infrastructure Manager
4 1 (8.33%) Senior Infrastructure Manager
4 1 (8.33%) Senior Infrastructure Project Manager
Processes & Methodologies
1 5 (41.67%) Migration
2 3 (25.00%) WFM
3 2 (16.67%) Stakeholder Management
3 2 (16.67%) Business Continuity
3 2 (16.67%) Configuration Management
4 1 (8.33%) Incident Management
4 1 (8.33%) Workforce Management Optimization
4 1 (8.33%) Test Scripting
4 1 (8.33%) Data Migration
4 1 (8.33%) Non-Functional Testing
4 1 (8.33%) Target Operating Model
Vendors
1 2 (16.67%) Genesys
1 2 (16.67%) Verint
2 1 (8.33%) WorldPay
2 1 (8.33%) VMware
2 1 (8.33%) Cisco
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