The statistics below represent IT contracts advertised across the Scotland region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 110 119 122
Rank change year-on-year
+9 +3
Contract jobs requiring a Service Desk Analyst 10 7 8
As % of all contract IT jobs located in Scotland 0.51% 0.25% 0.28%
As % of the Job Titles category 0.54% 0.27% 0.30%
Number of daily rates quoted 5 1 4
Median daily rate £110 £125 £114
Median daily rate % change year-on-year
-12.00% +9.89%
90% offered a daily rate of more than £94 £125 £104
10% offered a daily rate of more than £129 £125 £119
UK excluding London median daily rate £135 £130 £125
% change year-on-year
+3.84% +4.00%
Number of hourly rates quoted 0 2 0
Median hourly rate - £17.00 -
UK excluding London median hourly rate £12.25 £14.00 £12.50
% change year-on-year
-12.50% +12.00%
Service Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
1858 2638 2706
As % of all contract IT jobs located in Scotland 95.28% 93.31% 95.69%
Number of daily rates quoted 1069 1386 1449
Median daily rate £370 £363 £375
Median daily rate % change year-on-year
+2.06% -3.33%
90% offered a daily rate of more than £218 £233 £250
10% offered a daily rate of more than £500 £500 £500
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 59 47 53
Median hourly rate £15.00 £19.02 £15.77
Median hourly rate % change year-on-year
-21.13% +20.60%
90% offered a hourly rate of more than £10.00 £13.00 £10.00
10% offered a hourly rate of more than £52.00 £43.50 £34.40
UK excluding London median hourly rate £16.50 £17.00 £16.00
% change year-on-year
-2.94% +6.25%

Service Desk Analyst
Jobs Demand Trend in Scotland

The demand trend of IT contracts across the Scotland region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Scotland

Service Desk Analyst
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Scotland region.

Service Desk Analyst Daily Rate Trend in Scotland

Service Desk Analyst
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Scotland region.

Service Desk Analyst Hourly Rate Trend in Scotland

Service Desk Analyst
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Scotland region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +7 5 £95 -
Edinburgh +22 3 £120 -4.00%
Stirling - 1 - -
South Lanarkshire - 1 £135 - 1
Service Desk Analyst
UK

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 10 December 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region featuring Service Desk Analyst in the job title.

1 9 (64.29%) Windows
2 8 (57.14%) ITIL
3 7 (50.00%) Windows 7
4 6 (42.86%) Active Directory
5 5 (35.71%) Disclosure Scotland
6 4 (28.57%) SCCM
6 4 (28.57%) MS Office
6 4 (28.57%) Microsoft
7 3 (21.43%) Cisco
7 3 (21.43%) LAN
7 3 (21.43%) WAN
8 2 (14.29%) SLA
8 2 (14.29%) MS Excel
8 2 (14.29%) MS Exchange
8 2 (14.29%) Blackberry
8 2 (14.29%) Blackberry Enterprise Server
8 2 (14.29%) Incident Management
8 2 (14.29%) Application Packaging
8 2 (14.29%) Security Cleared
8 2 (14.29%) Windows Server 2008
8 2 (14.29%) Exchange Server 2010
8 2 (14.29%) Windows Server 2012
8 2 (14.29%) Windows Server
9 1 (7.14%) Virtual Servers
9 1 (7.14%) Analytical Skills
9 1 (7.14%) BitLocker
9 1 (7.14%) Windows 10
9 1 (7.14%) Office 365
9 1 (7.14%) Windows 8
9 1 (7.14%) SaaS

Service Desk Analyst Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) Blackberry Enterprise Server
1 2 (14.29%) Exchange Server 2010
1 2 (14.29%) MS Exchange
2 1 (7.14%) IBM Notes
Applications
1 4 (28.57%) MS Office
2 2 (14.29%) MS Excel
Cloud Services
1 1 (7.14%) Office 365
1 1 (7.14%) SaaS
Communications & Networking
1 3 (21.43%) LAN
1 3 (21.43%) WAN
2 1 (7.14%) VPN
Database & Business Intelligence
1 1 (7.14%) BusinessObjects XI
1 1 (7.14%) EDRMS
Miscellaneous
1 2 (14.29%) Blackberry
2 1 (7.14%) Analytical Skills
2 1 (7.14%) Fat Client
2 1 (7.14%) NHS
2 1 (7.14%) Thin Client
Operating Systems
1 9 (64.29%) Windows
2 7 (50.00%) Windows 7
3 2 (14.29%) Windows Server
3 2 (14.29%) Windows Server 2008
3 2 (14.29%) Windows Server 2012
4 1 (7.14%) Windows 10
4 1 (7.14%) Windows 8
Processes & Methodologies
1 8 (57.14%) ITIL
2 2 (14.29%) Application Packaging
2 2 (14.29%) Incident Management
3 1 (7.14%) Business Intelligence
3 1 (7.14%) ITSM
3 1 (7.14%) Process Management
3 1 (7.14%) Service Delivery
3 1 (7.14%) Service Management
Qualifications
1 2 (14.29%) Security Cleared
2 1 (7.14%) HND
2 1 (7.14%) ITIL Certification
Quality Assurance & Compliance
1 5 (35.71%) Disclosure Scotland
2 2 (14.29%) SLA
System Software
1 6 (42.86%) Active Directory
2 1 (7.14%) BitLocker
2 1 (7.14%) Terminal Services
2 1 (7.14%) Virtual Servers
Systems Management
1 4 (28.57%) SCCM
2 1 (7.14%) SCOM
Vendors
1 4 (28.57%) Microsoft
2 3 (21.43%) Cisco
3 1 (7.14%) Lotus
3 1 (7.14%) Mitel