The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 113 115 112
Rank change year-on-year
+2 -3
Contract jobs requiring a Service Desk Analyst 16 10 11
As % of all contract IT jobs located in Scotland 0.55% 0.40% 0.44%
As % of the Job Titles category 0.59% 0.43% 0.48%
Number of daily rates quoted 0 6 0
Average daily rate
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of your Daily Rate
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- £123 -
UK excluding London average daily rate £120 £120 £110
% change year-on-year
+0.20% +9.09%
Number of hourly rates quoted 5 2 5
Average hourly rate £11.50 £10.50 £11.50
Average hourly rate % change year-on-year
+9.52% -8.69%
UK excluding London average hourly rate £12.50 £14.00 £12.50
% change year-on-year
-10.71% +12.00%
Service Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
2711 2327 2306
As % of all contract IT jobs located in Scotland 93.07% 92.01% 93.02%
Number of daily rates quoted 1422 1299 1116
Average daily rate £365 £363 £350
Average daily rate % change year-on-year
+0.68% +3.57%
90% offered a daily rate of more than £239 £225 £250
10% offered a daily rate of more than £475 £483 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 93 73 58
Average hourly rate £16.00 £18.00 £15.50
Average hourly rate % change year-on-year
-11.11% +16.12%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £40.00 £32.00 £40.00
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

Service Desk Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Scotland

Service Desk Analyst
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Scotland region.

Service Desk Analyst Daily Rate Trend in Scotland

Service Desk Analyst
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Scotland region.

Service Desk Analyst Hourly Rate Trend in Scotland

Service Desk Analyst
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Scotland region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +2 7 - - 2
Glasgow -2 6 - - 1
West Lothian -5 1 - -
Aberdeen - 1 - -
Dundee - 1 - - 1
Service Desk Analyst
UK

Service Desk Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 22 May 2015, IT contractor jobs across the Scotland region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 22 (61.11%) Microsoft
2 21 (58.33%) Windows
3 20 (55.56%) MS Office
4 16 (44.44%) Active Directory
5 13 (36.11%) ITIL
6 12 (33.33%) MS Excel
7 11 (30.56%) Windows XP
7 11 (30.56%) Windows 7
8 10 (27.78%) MS Exchange
9 8 (22.22%) Windows 8
10 6 (16.67%) Service Management
10 6 (16.67%) ITSM
11 5 (13.89%) Management Information System
11 5 (13.89%) SLA
12 4 (11.11%) Finance
12 4 (11.11%) LAN
12 4 (11.11%) ITIL Foundation Certificate
12 4 (11.11%) Incident Management
13 3 (8.33%) Degree
13 3 (8.33%) WorkSite
13 3 (8.33%) SaaS
13 3 (8.33%) Blackberry
13 3 (8.33%) Time Management
13 3 (8.33%) SC Cleared
13 3 (8.33%) Security Cleared
13 3 (8.33%) Windows Server 2008
13 3 (8.33%) ServiceNow
13 3 (8.33%) Continuous Improvement
13 3 (8.33%) WAN
13 3 (8.33%) Citrix

Service Desk Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 22 May 2015, IT contractor jobs across the Scotland region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (27.78%) MS Exchange
2 3 (8.33%) WorkSite
2 3 (8.33%) SharePoint
3 2 (5.56%) IBM Notes
3 2 (5.56%) Exchange Server 2007
4 1 (2.78%) Lync
Applications
1 20 (55.56%) MS Office
2 12 (33.33%) MS Excel
Cloud Services
1 3 (8.33%) SaaS
Communications & Networking
1 4 (11.11%) LAN
2 3 (8.33%) WAN
2 3 (8.33%) VPN
3 2 (5.56%) DNS
3 2 (5.56%) DHCP
3 2 (5.56%) TCP/IP
General
1 4 (11.11%) Finance
2 3 (8.33%) Law
2 3 (8.33%) Legal
3 1 (2.78%) Manufacturing
Miscellaneous
1 5 (13.89%) Management Information System
2 3 (8.33%) Blackberry
3 2 (5.56%) AS400
3 2 (5.56%) Client/Server
3 2 (5.56%) Analytical Skills
3 2 (5.56%) iSeries
Operating Systems
1 21 (58.33%) Windows
2 11 (30.56%) Windows XP
2 11 (30.56%) Windows 7
3 8 (22.22%) Windows 8
4 3 (8.33%) Windows Server 2008
4 3 (8.33%) Windows Server 2003
Processes & Methodologies
1 13 (36.11%) ITIL
2 6 (16.67%) Service Management
2 6 (16.67%) ITSM
3 4 (11.11%) Incident Management
4 3 (8.33%) Time Management
4 3 (8.33%) Continuous Improvement
4 3 (8.33%) E-Commerce
5 2 (5.56%) Procure-to-pay
5 2 (5.56%) ITIL V3
5 2 (5.56%) Migration
6 1 (2.78%) Stakeholder Management
6 1 (2.78%) Programme Management
6 1 (2.78%) Asset Management
6 1 (2.78%) Software Asset Management
6 1 (2.78%) Technical Analysis
6 1 (2.78%) E-Procurement
Qualifications
1 4 (11.11%) ITIL Foundation Certificate
2 3 (8.33%) Degree
2 3 (8.33%) SC Cleared
2 3 (8.33%) Security Cleared
2 3 (8.33%) Microsoft Certification
3 1 (2.78%) HND
Quality Assurance & Compliance
1 5 (13.89%) SLA
System Software
1 16 (44.44%) Active Directory
Systems Management
1 2 (5.56%) SCCM
Vendors
1 22 (61.11%) Microsoft
2 3 (8.33%) ServiceNow
2 3 (8.33%) Citrix
3 2 (5.56%) Symantec
3 2 (5.56%) Lotus
4 1 (2.78%) Avaya
4 1 (2.78%) Novell
Dundee, Angus
Cathcart Associates Ltd
Posted: 4 days ago
Edinburgh, Midlothian
TEKsystems
Rate: £11 - £12 per hour
Posted: 5 days ago