Service Management Contracts in Scotland

Service Management
UK > Scotland

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 57 62 91
Rank change year-on-year +5 +29 -5
Contract jobs citing Service Management 79 121 90
As % of all contract jobs advertised in Scotland 3.56% 4.24% 2.55%
As % of the Processes & Methodologies category 4.02% 4.58% 2.74%
Number of daily rates quoted 59 91 65
10th Percentile £191 £164 £115
25th Percentile £281 £286 £357
Median daily rate (50th Percentile) £550 £450 £450
Median % change year-on-year +22.22% - +12.50%
75th Percentile £700 £488 £525
90th Percentile £750 £650 £588
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% +10.53%
Number of hourly rates quoted 0 0 2
10th Percentile - - £15.51
25th Percentile - - £15.53
Median hourly rate - - £16.13
75th Percentile - - £16.78
90th Percentile - - £16.84
UK median hourly rate £17.72 £51.75 £17.81
% change year-on-year -65.76% +190.61% -23.28%

All Process and Methodology Skills
Scotland

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,966 2,642 3,282
As % of all contract IT jobs advertised in Scotland 88.56% 92.60% 92.90%
Number of daily rates quoted 1,201 1,899 2,324
10th Percentile £232 £263 £241
25th Percentile £400 £408 £394
Median daily rate (50th Percentile) £475 £475 £465
Median % change year-on-year - +2.15% +9.41%
75th Percentile £588 £554 £550
90th Percentile £675 £650 £623
UK median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +8.25%
Number of hourly rates quoted 94 56 50
10th Percentile £12.36 £10.63 £14.99
25th Percentile £16.00 £12.04 £17.58
Median hourly rate £19.34 £17.72 £31.50
Median % change year-on-year +9.11% -43.75% -27.59%
75th Percentile £40.94 £53.94 £48.75
90th Percentile £60.75 £67.03 £55.75
UK median hourly rate £35.00 £37.50 £25.00
% change year-on-year -6.67% +50.00% -

Service Management
Job Vacancy Trend in Scotland

Job postings citing Service Management as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Service Management in Scotland

Service Management
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing Service Management in Scotland.

Daily rate trend for Service Management in Scotland

Service Management
Daily Rate Histogram in Scotland

Daily rate distribution for jobs citing Service Management in Scotland over the 6 months to 24 April 2024.

Daily rate histogram for Service Management in Scotland

Service Management
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing Service Management in Scotland.

Hourly rate trend for Service Management in Scotland

Service Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Scotland region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Glasgow 0 35 £493 +9.56% 12
Edinburgh +28 26 £625 +71.23% 4
South Lanarkshire -16 8 £750 +66.67% 1
Lanarkshire +4 2 - - 3
Aberdeen - 2 - -
Renfrewshire -2 1 £163 -42.48%
West Lothian -4 1 £188 -54.55% 1
Inverclyde - 1 £197 -
Dundee - 1 - -
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (12.66%) Confluence
2 4 (5.06%) IBM HTTP Server
2 4 (5.06%) WebSphere
2 4 (5.06%) WebSphere Application Server
2 4 (5.06%) WebSphere Portal
Applications
1 3 (3.80%) Microsoft Excel
1 3 (3.80%) Microsoft Office
2 2 (2.53%) Microsoft PowerPoint
2 2 (2.53%) Microsoft Project
Business Applications
1 2 (2.53%) Oracle Procure-to-Pay
Cloud Services
1 12 (15.19%) AWS
2 6 (7.59%) AWS CodeBuild
2 6 (7.59%) AWS CodeDeploy
2 6 (7.59%) AWS CodePipeline
3 4 (5.06%) IaaS
4 3 (3.80%) SaaS
5 2 (2.53%) Power Platform
6 1 (1.27%) Azure
6 1 (1.27%) Entra ID
6 1 (1.27%) Microsoft 365
6 1 (1.27%) Power Automate
Communications & Networking
1 6 (7.59%) HTTP
2 1 (1.27%) Firewall
2 1 (1.27%) Internet
2 1 (1.27%) LAN
2 1 (1.27%) WLAN
Database & Business Intelligence
1 5 (6.33%) Oracle Database
2 4 (5.06%) MariaDB
2 4 (5.06%) MySQL
3 2 (2.53%) Power BI
4 1 (1.27%) Amazon Aurora
4 1 (1.27%) Amazon RDS
4 1 (1.27%) Oracle Reports
4 1 (1.27%) SQL Server
Development Applications
1 14 (17.72%) JIRA
2 4 (5.06%) IBM UrbanCode
3 3 (3.80%) Cucumber
3 3 (3.80%) Selenium
3 3 (3.80%) WebDriver
4 1 (1.27%) Gatling
4 1 (1.27%) Jenkins
4 1 (1.27%) JMeter
4 1 (1.27%) webpack
General
1 37 (46.84%) Public Sector
2 35 (44.30%) Social Skills
3 12 (15.19%) Finance
4 9 (11.39%) Analytical Skills
5 8 (10.13%) Back Office
5 8 (10.13%) Presentation Skills
6 4 (5.06%) Banking
7 3 (3.80%) Publishing
8 2 (2.53%) Financial Institution
8 2 (2.53%) Inclusion and Diversity
8 2 (2.53%) Manufacturing
8 2 (2.53%) Pharmaceutical
9 1 (1.27%) Marketing
9 1 (1.27%) Military
Job Titles
1 13 (16.46%) Analyst
2 12 (15.19%) Service Manager
3 10 (12.66%) Applications Engineer
3 10 (12.66%) Consultant
3 10 (12.66%) JIRA Engineer
4 9 (11.39%) Architect
4 9 (11.39%) Service Transition Manager
4 9 (11.39%) Transition Manager
5 8 (10.13%) Support Engineer
6 7 (8.86%) Applications Support
6 7 (8.86%) Applications Support Engineer
6 7 (8.86%) AWS Architect
6 7 (8.86%) Management Consultant
6 7 (8.86%) Service Management Consultant
7 6 (7.59%) Programme Manager
7 6 (7.59%) Support Analyst
8 5 (6.33%) Cloud Architect
8 5 (6.33%) Desktop Analyst
8 5 (6.33%) Senior
9 4 (5.06%) Senior Middleware Engineer
Libraries, Frameworks & Software Standards
1 17 (21.52%) REST
2 10 (12.66%) SOAP
3 8 (10.13%) Web Services
4 4 (5.06%) CSS
4 4 (5.06%) HTML
4 4 (5.06%) J2EE
4 4 (5.06%) Middleware
5 3 (3.80%) Gherkin
5 3 (3.80%) RESTful
5 3 (3.80%) XML
6 2 (2.53%) OAuth
6 2 (2.53%) OpenID
6 2 (2.53%) SAML
7 1 (1.27%) .NET
7 1 (1.27%) AngularJS
7 1 (1.27%) HTML5
7 1 (1.27%) Oracle Fusion
7 1 (1.27%) React
7 1 (1.27%) Redux
7 1 (1.27%) Vue
Miscellaneous
1 10 (12.66%) Data Centre
2 6 (7.59%) Linux Command Line
3 5 (6.33%) Driving Licence
4 4 (5.06%) Management Information System
5 2 (2.53%) Biopharmaceutical
5 2 (2.53%) Hedge funds
5 2 (2.53%) Renewable Energy
5 2 (2.53%) Self-Motivation
6 1 (1.27%) Clustering
6 1 (1.27%) iPad
6 1 (1.27%) iPhone
6 1 (1.27%) Product Ownership
Operating Systems
1 10 (12.66%) Linux
2 7 (8.86%) Windows
3 3 (3.80%) Apple iOS
3 3 (3.80%) Windows 10
4 2 (2.53%) Android
4 2 (2.53%) Windows Server
5 1 (1.27%) Mac OS
5 1 (1.27%) Unix
Processes & Methodologies
1 31 (39.24%) ITIL
2 24 (30.38%) ITSM
3 18 (22.78%) Migration
4 16 (20.25%) Service Delivery
5 14 (17.72%) Roadmaps
6 13 (16.46%) Process Management
7 12 (15.19%) Agile
7 12 (15.19%) Stakeholder Management
8 10 (12.66%) CI/CD
8 10 (12.66%) Problem-Solving
8 10 (12.66%) Workflow
9 9 (11.39%) Analytics
9 9 (11.39%) Data Migration
9 9 (11.39%) Kalman Filter
10 8 (10.13%) API Management
10 8 (10.13%) Coaching
10 8 (10.13%) Containerisation
10 8 (10.13%) Customer Service
10 8 (10.13%) Requirements Gathering
10 8 (10.13%) Storage Management
Programming Languages
1 14 (17.72%) Java
2 7 (8.86%) JavaScript
3 4 (5.06%) SQL
4 1 (1.27%) Bash
4 1 (1.27%) PowerShell
4 1 (1.27%) Shell Script
4 1 (1.27%) TypeScript
Qualifications
1 15 (18.99%) Security Cleared
2 10 (12.66%) SC Cleared
3 7 (8.86%) MCP
4 6 (7.59%) Microsoft Certification
5 4 (5.06%) DV Cleared
6 3 (3.80%) Degree
7 2 (2.53%) APMP
7 2 (2.53%) HNC
8 1 (1.27%) ITIL Certification
8 1 (1.27%) MCSE
Quality Assurance & Compliance
1 13 (16.46%) SLA
2 9 (11.39%) Disclosure Scotland
3 7 (8.86%) QA
4 2 (2.53%) Accessibility
4 2 (2.53%) ISO/IEC 20000
5 1 (1.27%) WCAG
System Software
1 1 (1.27%) Active Directory
1 1 (1.27%) Docker
Systems Management
1 7 (8.86%) Terraform
2 2 (2.53%) Kubernetes
3 1 (1.27%) Microsoft Intune
3 1 (1.27%) Single Sign-On
Vendors
1 17 (21.52%) Microsoft
2 13 (16.46%) ServiceNow
3 11 (13.92%) Oracle
4 10 (12.66%) Atlassian
5 4 (5.06%) IBM
6 3 (3.80%) Dell
6 3 (3.80%) HP
7 1 (1.27%) Apple
7 1 (1.27%) Avaya
7 1 (1.27%) Extreme Networks
7 1 (1.27%) Fortinet
7 1 (1.27%) Okta