The table below looks at the statistics for Service Management skills in IT contracts advertised for the Solihull region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 12 - 14
Rank change year-on-year
- 0
Contract jobs citing Service Management 3 0 3
As % of all contract IT jobs located in Solihull 3.53% - 3.09%
As % of the Processes & Methodologies category 4.55% - 4.17%
Number of daily rates quoted 2 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
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£400 - -
UK excluding London average daily rate £376 £350 £350
% change year-on-year
+7.50% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.00 £15.00 £13.68
% change year-on-year
+20.00% +9.68%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Solihull region.

Processes & Methodologies Category
Solihull
Contract IT job ads with a match in the
Processes & Methodologies category
66 60 72
As % of all contract IT jobs located in Solihull 77.65% 77.92% 74.23%
Number of daily rates quoted 32 29 27
Average daily rate £375 £325 £375
Average daily rate % change year-on-year
+15.38% -13.33%
90% offered a daily rate of more than £300 £275 £146
10% offered a daily rate of more than £503 £425 £518
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 3 0 2
Average hourly rate £35.00 - £14.50
UK excluding London average hourly rate £30.52 £26.50 £31.00
% change year-on-year
+15.16% -14.51%

Service Management
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Solihull region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Solihull

Service Management
Daily Rate Trend in Solihull

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Solihull region.

Service Management Daily Rate Trend in Solihull

Service Management
Hourly Rate Trend in Solihull

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Solihull region.

Service Management Hourly Rate Trend in Solihull

Service Management
Top 30 Related IT Skills in Solihull

For the 6 months to 3 August 2015, IT contractor jobs across the Solihull region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 6 (85.71%) ITIL
2 4 (57.14%) ITIL V3
3 3 (42.86%) Process Architecture
3 3 (42.86%) Stakeholder Management
3 3 (42.86%) ITSM
4 2 (28.57%) Six Sigma
4 2 (28.57%) Project Management
4 2 (28.57%) ISO 9001
4 2 (28.57%) PRINCE
4 2 (28.57%) Lean Six Sigma
4 2 (28.57%) Legal
5 1 (14.29%) Windows 7
5 1 (14.29%) Kalman Filter
5 1 (14.29%) Analytical Skills
5 1 (14.29%) IT Asset Management
5 1 (14.29%) Release Management
5 1 (14.29%) Management Information System
5 1 (14.29%) Wi-Fi
5 1 (14.29%) Asset Management
5 1 (14.29%) MOS
5 1 (14.29%) MS PowerPoint
5 1 (14.29%) CMDB
5 1 (14.29%) Internet
5 1 (14.29%) Microsoft
5 1 (14.29%) Windows
5 1 (14.29%) MS Excel
5 1 (14.29%) Windows XP
5 1 (14.29%) MS Office
5 1 (14.29%) Configuration Management
5 1 (14.29%) Service Delivery

Service Management
Top Related IT Skills in Solihull by Category

For the 6 months to 3 August 2015, IT contractor jobs across the Solihull region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (14.29%) MS Office
1 1 (14.29%) MS Excel
1 1 (14.29%) MS PowerPoint
Communications & Networking
1 1 (14.29%) Internet
1 1 (14.29%) Wi-Fi
General
1 2 (28.57%) Legal
Job Titles
1 3 (42.86%) Consultant
1 3 (42.86%) ITSM Consultant
2 2 (28.57%) Commercial Manager
3 1 (14.29%) Administrator
3 1 (14.29%) IT Administrator
3 1 (14.29%) IT Support
Miscellaneous
1 1 (14.29%) Management Information System
1 1 (14.29%) CMDB
1 1 (14.29%) Analytical Skills
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Windows XP
1 1 (14.29%) Windows 7
Processes & Methodologies
1 6 (85.71%) ITIL
2 4 (57.14%) ITIL V3
3 3 (42.86%) Process Architecture
3 3 (42.86%) ITSM
3 3 (42.86%) Stakeholder Management
4 2 (28.57%) Project Management
4 2 (28.57%) PRINCE
4 2 (28.57%) Six Sigma
4 2 (28.57%) Lean Six Sigma
5 1 (14.29%) Release Management
5 1 (14.29%) Kalman Filter
5 1 (14.29%) IT Asset Management
5 1 (14.29%) Configuration Management
5 1 (14.29%) Service Delivery
5 1 (14.29%) Asset Management
Qualifications
1 1 (14.29%) MOS
Quality Assurance & Compliance
1 2 (28.57%) ISO 9001
Vendors
1 1 (14.29%) Microsoft