The table below looks at the statistics for Service Management skills in IT contracts advertised for the Solihull region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Service Management
Rank 13 16 10
Rank change year-on-year
+3 -6
Contract jobs citing Service Management 3 3 5
As % of all contract IT jobs located in Solihull 3.61% 2.97% 8.77%
As % of the Processes & Methodologies category 4.76% 3.75% 11.36%
Number of daily rates quoted 0 0 1
Average daily rate
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of your Daily Rate
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- - £350
UK excluding London average daily rate £370 £350 £370
% change year-on-year
+5.71% -5.40%
Number of hourly rates quoted 1 0 0
Average hourly rate £9.54 - -
UK excluding London average hourly rate £13.35 £19.25 £16.65
% change year-on-year
-30.64% +15.61%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Solihull region.

Processes & Methodologies Category
Solihull
Contract IT job ads with a match in the
Processes & Methodologies category
63 80 44
As % of all contract IT jobs located in Solihull 75.90% 79.21% 77.19%
Number of daily rates quoted 34 42 15
Average daily rate £371 £350 £350
Average daily rate % change year-on-year
+6.07% -
90% offered a daily rate of more than £200 £313 £161
10% offered a daily rate of more than £413 £400 £438
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 3 3 2
Average hourly rate £30.00 £12.20 £14.50
Average hourly rate % change year-on-year
+145.90% -15.86%
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Solihull region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Solihull

Service Management
Daily Rate Trend in Solihull

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Solihull region.

Service Management Daily Rate Trend in Solihull

Service Management
Hourly Rate Trend in Solihull

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Solihull region.

Service Management Hourly Rate Trend in Solihull

Service Management
Top 30 Related IT Skills in Solihull

For the 6 months to 26 May 2015, IT contractor jobs across the Solihull region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 4 (80.00%) ITIL
2 3 (60.00%) ITIL V3
3 2 (40.00%) ITSM
3 2 (40.00%) Stakeholder Management
3 2 (40.00%) Lean Six Sigma
3 2 (40.00%) Windows
3 2 (40.00%) MS Excel
3 2 (40.00%) ISO 9001
3 2 (40.00%) Microsoft
3 2 (40.00%) Six Sigma
3 2 (40.00%) Process Architecture
4 1 (20.00%) MS Office
4 1 (20.00%) Service Delivery
4 1 (20.00%) Remedy
4 1 (20.00%) Configuration Management
4 1 (20.00%) Active Directory
4 1 (20.00%) Citrix
4 1 (20.00%) Internet
4 1 (20.00%) Windows XP
4 1 (20.00%) Release Management
4 1 (20.00%) SC Cleared
4 1 (20.00%) Security Cleared
4 1 (20.00%) Asset Management
4 1 (20.00%) MOS
4 1 (20.00%) MS PowerPoint
4 1 (20.00%) CMDB
4 1 (20.00%) Windows 7
4 1 (20.00%) Management Information System
4 1 (20.00%) Wi-Fi
4 1 (20.00%) Kalman Filter

Service Management
Top Related IT Skills in Solihull by Category

For the 6 months to 26 May 2015, IT contractor jobs across the Solihull region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 2 (40.00%) MS Excel
2 1 (20.00%) MS PowerPoint
2 1 (20.00%) MS Office
Communications & Networking
1 1 (20.00%) Internet
1 1 (20.00%) Wi-Fi
Job Titles
1 2 (40.00%) Consultant
1 2 (40.00%) ITSM Consultant
2 1 (20.00%) IT Support
2 1 (20.00%) Analyst
2 1 (20.00%) Service Analyst
2 1 (20.00%) Administrator
2 1 (20.00%) Service Desk Analyst
2 1 (20.00%) IT Administrator
Miscellaneous
1 1 (20.00%) Management Information System
1 1 (20.00%) CMDB
1 1 (20.00%) Analytical Skills
Operating Systems
1 2 (40.00%) Windows
2 1 (20.00%) Windows XP
2 1 (20.00%) Windows 7
Processes & Methodologies
1 4 (80.00%) ITIL
2 3 (60.00%) ITIL V3
3 2 (40.00%) Process Architecture
3 2 (40.00%) Six Sigma
3 2 (40.00%) ITSM
3 2 (40.00%) Stakeholder Management
3 2 (40.00%) Lean Six Sigma
4 1 (20.00%) Release Management
4 1 (20.00%) Asset Management
4 1 (20.00%) Configuration Management
4 1 (20.00%) Service Delivery
4 1 (20.00%) Kalman Filter
4 1 (20.00%) IT Asset Management
Qualifications
1 1 (20.00%) MOS
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
Quality Assurance & Compliance
1 2 (40.00%) ISO 9001
System Software
1 1 (20.00%) Active Directory
Vendors
1 2 (40.00%) Microsoft
2 1 (20.00%) Citrix
2 1 (20.00%) Remedy