The first table below looks at the demand for ITSM skills in IT contracts advertised for the Somerset region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Somerset region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 44 26 23
Rank change year-on-year
-18 -3
Contract jobs citing ITSM 7 8 8
As % of all contract IT jobs located in Somerset 1.82% 4.19% 4.85%
As % of the Processes & Methodologies category 2.19% 6.90% 7.27%
Number of daily rates quoted 6 2 1
Average daily rate
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of your Daily Rate
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£338 £458 £230
Average daily rate % change year-on-year
-26.31% +99.13%
UK excluding London average daily rate £375 £375 £325
% change year-on-year
- +15.38%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.88 £19.00 £13.50
% change year-on-year
-16.44% +40.74%
Processes & Methodologies Category
Somerset
Contract IT job ads with a match in the
Processes & Methodologies category
319 116 110
As % of all contract IT jobs located in Somerset 83.07% 60.73% 66.67%
Number of daily rates quoted 235 66 52
Average daily rate £350 £325 £400
Average daily rate % change year-on-year
+7.69% -18.75%
90% offered a daily rate of more than £288 £250 £300
10% offered a daily rate of more than £495 £458 £433
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 14 3 4
Average hourly rate £35.00 £9.75 £25.00
Average hourly rate % change year-on-year
+258.97% -61.00%
90% offered a hourly rate of more than £33.84 £8.70 £22.00
10% offered a hourly rate of more than £36.40 £19.00 £26.50
UK excluding London average hourly rate £27.00 £31.00 £30.00
% change year-on-year
-12.90% +3.33%
ITSM
South West

ITSM
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Somerset

ITSM
Daily Rate Trend in Somerset

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Somerset region.

ITSM Daily Rate Trend in Somerset

ITSM
Daily Rate Histogram in Somerset

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Somerset region over the 3 months to 11 July 2014.

ITSM Daily Rate Histogram in Somerset

ITSM
Hourly Rate Trend in Somerset

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Somerset region.

ITSM Hourly Rate Trend in Somerset

ITSM
Contract Job Locations in Somerset

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Somerset region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Taunton -27 3 £325 -29.03%
Yeovil - 1 - -
Bath - - - -
Frome - - - -
Street - - - -
ITSM
South West

ITSM
Top 30 Related IT Skills in Somerset

For the 6 months to 11 July 2014, IT contractor jobs across the Somerset region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 27 (100.00%) Service Management
2 26 (96.30%) ITIL
3 16 (59.26%) MCP
3 16 (59.26%) Windows
3 16 (59.26%) Microsoft Certification
3 16 (59.26%) Microsoft
3 16 (59.26%) VMware
3 16 (59.26%) VMware Infrastructure
3 16 (59.26%) Windows 7
4 14 (51.85%) Statistics
4 14 (51.85%) Front Office
4 14 (51.85%) Back Office
5 13 (48.15%) Risk Analysis
5 13 (48.15%) User Acceptance Testing
5 13 (48.15%) Service Delivery
5 13 (48.15%) Capacity Planning
6 12 (44.44%) Management Information System
7 11 (40.74%) SLA
7 11 (40.74%) Workflow
8 9 (33.33%) Security Cleared
8 9 (33.33%) ISEB
9 8 (29.63%) PRINCE2
9 8 (29.63%) PRINCE2 Practitioner
9 8 (29.63%) ISEB Practitioner
10 7 (25.93%) SC Cleared
11 6 (22.22%) Risk Management
11 6 (22.22%) ITIL V3
12 5 (18.52%) Project Management
12 5 (18.52%) Change Management
13 4 (14.81%) Business Continuity

ITSM
Top Related IT Skills in Somerset by Category

For the 6 months to 11 July 2014, IT contractor jobs across the Somerset region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.70%) Blackberry Enterprise Server
Applications
1 2 (7.41%) MS Excel
2 1 (3.70%) MS Office
Business Applications
1 2 (7.41%) assyst
2 1 (3.70%) Summit
Communications & Networking
1 1 (3.70%) SAN
1 1 (3.70%) Internet
1 1 (3.70%) Nortel Meridian
Development Applications
1 1 (3.70%) MSI
General
1 14 (51.85%) Front Office
1 14 (51.85%) Back Office
2 1 (3.70%) Telecoms
2 1 (3.70%) Finance
Job Titles
1 12 (44.44%) Support Engineer
2 11 (40.74%) Service Manager
3 9 (33.33%) Network Support
3 9 (33.33%) Transition Manager
3 9 (33.33%) Service Transition Manager
4 8 (29.63%) Network Support Engineer
4 8 (29.63%) Network Engineer
5 7 (25.93%) Lead Network Engineer
6 5 (18.52%) Windows Support Engineer
7 2 (7.41%) Services Delivery Manager
7 2 (7.41%) Delivery Manager
8 1 (3.70%) Desktop Analyst
8 1 (3.70%) Contracts Manager
8 1 (3.70%) Wintel Support
8 1 (3.70%) Wintel Engineer
8 1 (3.70%) 2nd Line Support Analyst
8 1 (3.70%) Support Analyst
8 1 (3.70%) Desktop Support
8 1 (3.70%) Analyst
8 1 (3.70%) Desktop Support Analyst
Miscellaneous
1 14 (51.85%) Statistics
2 12 (44.44%) Management Information System
3 1 (3.70%) CMDB
3 1 (3.70%) Video Conferencing
3 1 (3.70%) EPoS
3 1 (3.70%) Blackberry
Operating Systems
1 16 (59.26%) Windows
1 16 (59.26%) Windows 7
2 1 (3.70%) Windows XP
2 1 (3.70%) Windows Server 2003
2 1 (3.70%) Windows Server 2008
Processes & Methodologies
1 27 (100.00%) Service Management
2 26 (96.30%) ITIL
3 13 (48.15%) Service Delivery
3 13 (48.15%) Risk Analysis
3 13 (48.15%) User Acceptance Testing
3 13 (48.15%) Capacity Planning
4 11 (40.74%) Workflow
5 8 (29.63%) PRINCE2
6 6 (22.22%) Risk Management
6 6 (22.22%) ITIL V3
7 5 (18.52%) Project Management
7 5 (18.52%) Change Management
8 4 (14.81%) Process Management
8 4 (14.81%) Business Continuity
9 1 (3.70%) Asset Management
9 1 (3.70%) Problem Management
9 1 (3.70%) Stakeholder Management
9 1 (3.70%) Change Control
9 1 (3.70%) Root Cause Analysis
9 1 (3.70%) Configuration Management
Qualifications
1 16 (59.26%) MCP
1 16 (59.26%) Microsoft Certification
2 9 (33.33%) ISEB
2 9 (33.33%) Security Cleared
3 8 (29.63%) ISEB Practitioner
3 8 (29.63%) PRINCE2 Practitioner
4 7 (25.93%) SC Cleared
5 1 (3.70%) ITIL Certification
Quality Assurance & Compliance
1 11 (40.74%) SLA
2 1 (3.70%) ISO 14001
2 1 (3.70%) ISO 9001
System Software
1 16 (59.26%) VMware Infrastructure
2 2 (7.41%) Active Directory
3 1 (3.70%) Microsoft App-V
Systems Management
1 1 (3.70%) SCCM
Vendors
1 16 (59.26%) Microsoft
1 16 (59.26%) VMware
2 1 (3.70%) Altiris
2 1 (3.70%) Nortel
2 1 (3.70%) Citrix