The table below looks at the statistics for ITSM skills in IT contracts advertised for the Somerset region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 46 29 18
Rank change year-on-year
-17 -11
Contract jobs citing ITSM 3 8 18
As % of all contract IT jobs located in Somerset 0.89% 3.42% 9.14%
As % of the Processes & Methodologies category 1.08% 4.85% 12.95%
Number of daily rates quoted 3 0 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 - £450
UK excluding London average daily rate £400 £350 £325
% change year-on-year
+14.28% +7.69%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.50 £14.00 £15.75
% change year-on-year
+10.71% -11.11%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Contract IT job ads with a match in the
Processes & Methodologies category
279 165 139
As % of all contract IT jobs located in Somerset 83.04% 70.51% 70.56%
Number of daily rates quoted 208 117 72
Average daily rate £375 £325 £383
Average daily rate % change year-on-year
+15.38% -15.03%
90% offered a daily rate of more than £290 £250 £304
10% offered a daily rate of more than £520 £417 £450
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 11 1 2
Average hourly rate £35.00 £19.30 £25.00
Average hourly rate % change year-on-year
+81.34% -22.80%
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

ITSM
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Somerset

ITSM
Daily Rate Trend in Somerset

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Somerset region.

ITSM Daily Rate Trend in Somerset

ITSM
Daily Rate Histogram in Somerset

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Somerset region over the 3 months to 27 August 2014.

ITSM Daily Rate Histogram in Somerset

ITSM
Hourly Rate Trend in Somerset

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Somerset region.

ITSM Hourly Rate Trend in Somerset

ITSM
Contract Job Locations in Somerset

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Somerset region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath - - - - 2
Frome - - - -
Taunton - - - -
Yeovil - - - -
ITSM
South West

ITSM
Top 30 Related IT Skills in Somerset

For the 6 months to 27 August 2014, IT contractor jobs across the Somerset region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 20 (100.00%) ITIL
1 20 (100.00%) Service Management
2 19 (95.00%) ITIL Foundation Certificate
3 14 (70.00%) VMware
3 14 (70.00%) MCP
3 14 (70.00%) Windows
3 14 (70.00%) Microsoft
3 14 (70.00%) Microsoft Certification
3 14 (70.00%) VMware Infrastructure
3 14 (70.00%) Windows 7
4 12 (60.00%) Capacity Planning
4 12 (60.00%) Statistics
4 12 (60.00%) Front Office
4 12 (60.00%) Back Office
5 11 (55.00%) Service Delivery
5 11 (55.00%) Workflow
5 11 (55.00%) SLA
5 11 (55.00%) Management Information System
5 11 (55.00%) Risk Analysis
5 11 (55.00%) User Acceptance Testing
6 8 (40.00%) Security Cleared
7 6 (30.00%) SC Cleared
8 5 (25.00%) PRINCE2 Practitioner
8 5 (25.00%) ISEB Practitioner
8 5 (25.00%) PRINCE2
8 5 (25.00%) ISEB
9 4 (20.00%) Project Management
9 4 (20.00%) Risk Management
9 4 (20.00%) ITIL V3
10 2 (10.00%) Business Continuity

ITSM
Top Related IT Skills in Somerset by Category

For the 6 months to 27 August 2014, IT contractor jobs across the Somerset region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.00%) Blackberry Enterprise Server
Applications
1 2 (10.00%) MS Excel
2 1 (5.00%) MS Office
Business Applications
1 1 (5.00%) assyst
Communications & Networking
1 1 (5.00%) Internet
1 1 (5.00%) Nortel Meridian
Development Applications
1 1 (5.00%) MSI
General
1 12 (60.00%) Front Office
1 12 (60.00%) Back Office
2 1 (5.00%) Telecoms
2 1 (5.00%) Finance
Job Titles
1 12 (60.00%) Support Engineer
2 9 (45.00%) Network Support
3 8 (40.00%) Network Support Engineer
3 8 (40.00%) Network Engineer
4 7 (35.00%) Lead Network Engineer
5 5 (25.00%) Windows Support Engineer
5 5 (25.00%) Service Transition Manager
5 5 (25.00%) Transition Manager
5 5 (25.00%) Service Manager
6 1 (5.00%) Desktop Support Analyst
6 1 (5.00%) Applications Support
6 1 (5.00%) 2nd Line Support
6 1 (5.00%) Support Analyst
6 1 (5.00%) Desktop Support
6 1 (5.00%) Analyst
6 1 (5.00%) Wintel Engineer
6 1 (5.00%) 2nd Line Support Analyst
6 1 (5.00%) Desktop Analyst
6 1 (5.00%) Wintel Support
6 1 (5.00%) Wintel Support Engineer
Miscellaneous
1 12 (60.00%) Statistics
2 11 (55.00%) Management Information System
3 1 (5.00%) Video Conferencing
3 1 (5.00%) EPoS
3 1 (5.00%) Blackberry
Operating Systems
1 14 (70.00%) Windows
1 14 (70.00%) Windows 7
2 1 (5.00%) Windows XP
Processes & Methodologies
1 20 (100.00%) ITIL
1 20 (100.00%) Service Management
2 12 (60.00%) Capacity Planning
3 11 (55.00%) Risk Analysis
3 11 (55.00%) User Acceptance Testing
3 11 (55.00%) Service Delivery
3 11 (55.00%) Workflow
4 5 (25.00%) PRINCE2
5 4 (20.00%) Project Management
5 4 (20.00%) ITIL V3
5 4 (20.00%) Risk Management
6 2 (10.00%) Business Continuity
6 2 (10.00%) Process Management
6 2 (10.00%) Change Management
7 1 (5.00%) Stakeholder Management
7 1 (5.00%) Problem Management
7 1 (5.00%) Change Control
7 1 (5.00%) Root Cause Analysis
Qualifications
1 19 (95.00%) ITIL Foundation Certificate
2 14 (70.00%) MCP
2 14 (70.00%) Microsoft Certification
3 8 (40.00%) Security Cleared
4 6 (30.00%) SC Cleared
5 5 (25.00%) ISEB Practitioner
5 5 (25.00%) PRINCE2 Practitioner
5 5 (25.00%) ISEB
Quality Assurance & Compliance
1 11 (55.00%) SLA
System Software
1 14 (70.00%) VMware Infrastructure
2 1 (5.00%) Active Directory
2 1 (5.00%) Microsoft App-V
Systems Management
1 1 (5.00%) SCCM
Vendors
1 14 (70.00%) Microsoft
1 14 (70.00%) VMware
2 1 (5.00%) Altiris
2 1 (5.00%) Nortel
2 1 (5.00%) Citrix