The first table below looks at the demand for the 2nd Line Support Technician role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Technician in their job title over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Second Line Support Technician
Rank 212 240 247
Rank change year-on-year
+28 +7
Contract jobs requiring a 2nd Line Support Technician 5 2 1
As % of all contract IT jobs located in the South East 0.061% 0.020% 0.009%
As % of the Job Titles category 0.066% 0.022% 0.010%
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £160 - -
Number of hourly rates quoted 0 2 1
Average hourly rate - £14.25 £13.00
Average hourly rate % change year-on-year
- +9.61%
UK excluding London average hourly rate £16.00 £13.38 £13.00
% change year-on-year
+19.62% +2.88%
All Job Titles
South East
Contract IT job ads with a match in the
Job Titles category
7554 9043 9785
As % of all contract IT jobs located in the South East 92.84% 92.03% 92.56%
Number of daily rates quoted 3818 4070 4253
Average daily rate £350 £350 £350
90% offered a daily rate of more than £200 £225 £215
10% offered a daily rate of more than £500 £500 £494
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 593 676 850
Average hourly rate £18.00 £18.50 £19.00
Average hourly rate % change year-on-year
-2.70% -2.63%
90% offered a hourly rate of more than £12.00 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £42.50 £42.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
2nd Line Support Technician
England

2nd Line Support Technician
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Technician across the South East region as a proportion of the total demand within the Job Titles category.

South East 2nd Line Support Technician Jobs Demand Trend

2nd Line Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Technician across the South East region.

South East 2nd Line Support Technician Daily Rate Trend

2nd Line Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Technician across the South East region.

South East 2nd Line Support Technician Hourly Rate Trend

2nd Line Support Technician
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Technician within the South East region over the 3 months to 20 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
East Sussex - - - -
Hampshire - - - - 1
Surrey - - - -
2nd Line Support Technician
England

2nd Line Support Technician
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT contractor jobs across the South East region that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Technician in their job title.

1 6 (85.71%) Active Directory
1 6 (85.71%) Windows
2 5 (71.43%) Windows Server 2003
3 4 (57.14%) Microsoft
4 3 (42.86%) OpenView Configuration Management
4 3 (42.86%) McAfee
4 3 (42.86%) Windows 2000
4 3 (42.86%) MS Office
4 3 (42.86%) Microsoft Certification
5 2 (28.57%) Windows 7
5 2 (28.57%) Windows Server 2008
5 2 (28.57%) SQL
5 2 (28.57%) SharePoint
5 2 (28.57%) Windows XP
5 2 (28.57%) MS Exchange
6 1 (14.29%) LAN
6 1 (14.29%) SMS
6 1 (14.29%) DHCP
6 1 (14.29%) TCP/IP
6 1 (14.29%) VPN
6 1 (14.29%) DNS
6 1 (14.29%) Cisco
6 1 (14.29%) Photoshop
6 1 (14.29%) MCP
6 1 (14.29%) MCSE
6 1 (14.29%) MS Excel
6 1 (14.29%) Blackberry
6 1 (14.29%) Blackberry Enterprise Server
6 1 (14.29%) CAE
6 1 (14.29%) Adobe

2nd Line Support Technician
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT contractor jobs across the South East region that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) SharePoint
1 2 (28.57%) MS Exchange
2 1 (14.29%) Blackberry Enterprise Server
2 1 (14.29%) Exchange Server 2003
2 1 (14.29%) Exchange Server 2010
Applications
1 3 (42.86%) MS Office
2 1 (14.29%) Photoshop
2 1 (14.29%) MS Excel
Communications & Networking
1 1 (14.29%) LAN
1 1 (14.29%) SMS
1 1 (14.29%) DHCP
1 1 (14.29%) TCP/IP
1 1 (14.29%) VPN
1 1 (14.29%) DNS
General
1 1 (14.29%) Legal
1 1 (14.29%) Retail
Miscellaneous
1 1 (14.29%) Blackberry
Operating Systems
1 6 (85.71%) Windows
2 5 (71.43%) Windows Server 2003
3 3 (42.86%) Windows 2000
4 2 (28.57%) Windows 7
4 2 (28.57%) Windows Server 2008
4 2 (28.57%) Windows XP
Processes & Methodologies
1 1 (14.29%) CAE
1 1 (14.29%) Software Deployment
1 1 (14.29%) Software Distribution
Programming Languages
1 2 (28.57%) SQL
Qualifications
1 3 (42.86%) Microsoft Certification
2 1 (14.29%) MCP
2 1 (14.29%) MCSE
2 1 (14.29%) SC Cleared
2 1 (14.29%) Security Cleared
2 1 (14.29%) A+ Certification
System Software
1 6 (85.71%) Active Directory
2 1 (14.29%) VMware ESXi
Systems Management
1 3 (42.86%) OpenView Configuration Management
Vendors
1 4 (57.14%) Microsoft
2 3 (42.86%) McAfee
3 1 (14.29%) Cisco
3 1 (14.29%) Adobe
3 1 (14.29%) HP
3 1 (14.29%) VMware
3 1 (14.29%) Avaya