The table below looks at the statistics for Cisco ICM skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 May 2016
Same period 2015 Same period 2014
Cisco Unified Intelligent Contact Management Enterprise
Rank 264 235 -
Rank change year-on-year
-29 -
Contract jobs citing Cisco ICM 6 15 0
As % of all contract IT jobs located in the South East 0.066% 0.16% -
As % of the Communications & Networking category 0.32% 0.84% -
Number of daily rates quoted 3 6 0
Median daily rate £500 £425 -
Median daily rate % change year-on-year
+17.64% -
UK excluding London median daily rate £500 £434 £288
% change year-on-year
+15.27% +50.86%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -
Cisco ICM
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the South East region.

Communications & Networking Category
South East
Contract IT job ads with a match in the
Communications & Networking category
1876 1778 1657
As % of all contract IT jobs located in the South East 20.58% 19.33% 18.32%
Number of daily rates quoted 1051 861 704
Median daily rate £375 £370 £325
Median daily rate % change year-on-year
+1.35% +13.84%
90% offered a daily rate of more than £250 £175 £175
10% offered a daily rate of more than £500 £500 £473
UK excluding London median daily rate £370 £340 £330
% change year-on-year
+8.82% +3.03%
Number of hourly rates quoted 116 101 105
Median hourly rate £35.50 £32.50 £18.38
Median hourly rate % change year-on-year
+9.23% +76.87%
90% offered a hourly rate of more than £13.25 £15.45 £13.00
10% offered a hourly rate of more than £47.83 £40.00 £45.00
UK excluding London median hourly rate £28.00 £26.00 £18.00
% change year-on-year
+7.69% +44.44%

Cisco ICM
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing Cisco ICM as a proportion of all IT contracts with a match in the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the South East

Cisco ICM
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the South East region.

Cisco ICM Daily Rate Trend in the South East

Cisco ICM
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM across the South East region.

Cisco ICM Hourly Rate Trend in the South East

Cisco ICM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Cisco ICM within the South East region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -16 3 £506 +19.11%
Hampshire - 3 £425 -
Cisco ICM
England

Cisco ICM
Top 22 Related IT Skills in the South East

For the 6 months to 31 May 2016, IT contractor jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Cisco ICM.

1 7 (100.00%) Cisco
1 7 (100.00%) Cisco UCCE
1 7 (100.00%) IVR
2 6 (85.71%) Cisco ICM Scripting
3 3 (42.86%) VoIP
4 2 (28.57%) MS Visio
4 2 (28.57%) Microsoft
4 2 (28.57%) CCNP
4 2 (28.57%) Cisco Certification
4 2 (28.57%) CCVP
5 1 (14.29%) Presales
5 1 (14.29%) CCNP Voice
5 1 (14.29%) VXML
5 1 (14.29%) H.323
5 1 (14.29%) CCIE
5 1 (14.29%) Telecoms
5 1 (14.29%) Migration
5 1 (14.29%) AVVID
5 1 (14.29%) Cisco IPCC
5 1 (14.29%) Unified Communications
5 1 (14.29%) Cisco UCCX
5 1 (14.29%) Cisco CUCM

Cisco ICM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (28.57%) MS Visio
Communications & Networking
1 3 (42.86%) VoIP
2 1 (14.29%) H.323
2 1 (14.29%) Unified Communications
General
1 1 (14.29%) Telecoms
Job Titles
1 4 (57.14%) Consultant
2 2 (28.57%) Cisco Engineer
3 1 (14.29%) Cisco Consultant
Libraries, Frameworks & Software Standards
1 1 (14.29%) VXML
Miscellaneous
1 7 (100.00%) IVR
2 1 (14.29%) AVVID
Processes & Methodologies
1 6 (85.71%) Cisco ICM Scripting
2 1 (14.29%) Migration
2 1 (14.29%) Presales
Qualifications
1 2 (28.57%) CCNP
1 2 (28.57%) CCVP
1 2 (28.57%) Cisco Certification
2 1 (14.29%) CCIE
2 1 (14.29%) CCNP Voice
Systems Management
1 7 (100.00%) Cisco UCCE
2 1 (14.29%) Cisco CUCM
2 1 (14.29%) Cisco IPCC
2 1 (14.29%) Cisco UCCX
Vendors
1 7 (100.00%) Cisco
2 2 (28.57%) Microsoft