The first table below looks at the demand for Cisco ICM skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Cisco Unified Intelligent Contact Management Enterprise
Rank 238 228 240
Rank change year-on-year
-10 +12
Contract jobs citing Cisco ICM 4 2 3
As % of all contract IT jobs located in the South East 0.044% 0.024% 0.030%
As % of the Communications & Networking category 0.23% 0.13% 0.15%
Number of daily rates quoted 4 0 1
Average daily rate
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of your Daily Rate
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£286 - £200
UK excluding London average daily rate £288 - £250
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Communications & Networking Category
South East
Contract IT job ads with a match in the
Communications & Networking category
1709 1529 2033
As % of all contract IT jobs located in the South East 18.61% 18.14% 20.59%
Number of daily rates quoted 742 660 574
Average daily rate £338 £339 £325
Average daily rate % change year-on-year
-0.36% +4.23%
90% offered a daily rate of more than £205 £175 £200
10% offered a daily rate of more than £475 £450 £450
UK excluding London average daily rate £335 £320 £325
% change year-on-year
+4.68% -1.53%
Number of hourly rates quoted 97 136 186
Average hourly rate £17.50 £25.50 £31.00
Average hourly rate % change year-on-year
-31.37% -17.74%
90% offered a hourly rate of more than £13.00 £14.00 £15.20
10% offered a hourly rate of more than £48.00 £42.00 £45.00
UK excluding London average hourly rate £20.00 £25.50 £24.97
% change year-on-year
-21.56% +2.12%
Cisco ICM
England

Cisco ICM
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the South East region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the South East

Cisco ICM
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the South East region.

Cisco ICM Daily Rate Trend in the South East

Cisco ICM
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco ICM across the South East region over the 3 months to 24 July 2014.

Cisco ICM Daily Rate Histogram in the South East

Cisco ICM
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM across the South East region.

Cisco ICM Hourly Rate Trend in the South East

Cisco ICM
Top 30 Related IT Skills in the South East

For the 6 months to 24 July 2014, IT contractor jobs across the South East region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 4 (100.00%) Cisco
2 3 (75.00%) Microsoft
2 3 (75.00%) Active Directory
2 3 (75.00%) Citrix
2 3 (75.00%) Avaya
2 3 (75.00%) Windows
2 3 (75.00%) Broadband
2 3 (75.00%) VoIP
2 3 (75.00%) DHCP
2 3 (75.00%) DNS
2 3 (75.00%) CMS
2 3 (75.00%) Change Management
2 3 (75.00%) Disaster Recovery
2 3 (75.00%) Firewall
2 3 (75.00%) Wi-Fi
2 3 (75.00%) Wyse
2 3 (75.00%) Verint
3 2 (50.00%) Service Management
4 1 (25.00%) VXML
4 1 (25.00%) SLA
4 1 (25.00%) WAN
4 1 (25.00%) LAN
4 1 (25.00%) Solaris
4 1 (25.00%) Linux
4 1 (25.00%) IVR
4 1 (25.00%) IP Telephony
4 1 (25.00%) Incident Management
4 1 (25.00%) Test Scripting
4 1 (25.00%) XenApp
4 1 (25.00%) XenDesktop

Cisco ICM
Top Related IT Skills in the South East by Category

For the 6 months to 24 July 2014, IT contractor jobs across the South East region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 3 (75.00%) CMS
Communications & Networking
1 3 (75.00%) Broadband
1 3 (75.00%) VoIP
1 3 (75.00%) DHCP
1 3 (75.00%) DNS
1 3 (75.00%) Firewall
1 3 (75.00%) Wi-Fi
2 1 (25.00%) WAN
2 1 (25.00%) LAN
2 1 (25.00%) IP Telephony
General
1 1 (25.00%) Finance
Job Titles
1 2 (50.00%) Network Analyst
1 2 (50.00%) Analyst
2 1 (25.00%) Consultant
2 1 (25.00%) Network Engineer
2 1 (25.00%) Support Analyst
2 1 (25.00%) Network Support Analyst
2 1 (25.00%) Network Support
2 1 (25.00%) Cisco Consultant
Libraries, Frameworks & Software Standards
1 1 (25.00%) VXML
Miscellaneous
1 1 (25.00%) IVR
Operating Systems
1 3 (75.00%) Windows
2 1 (25.00%) Solaris
2 1 (25.00%) Linux
Processes & Methodologies
1 3 (75.00%) Change Management
1 3 (75.00%) Disaster Recovery
2 2 (50.00%) Service Management
3 1 (25.00%) Incident Management
3 1 (25.00%) Test Scripting
3 1 (25.00%) Cisco ICM Scripting
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 3 (75.00%) Active Directory
2 1 (25.00%) XenApp
2 1 (25.00%) XenDesktop
Vendors
1 4 (100.00%) Cisco
2 3 (75.00%) Microsoft
2 3 (75.00%) Citrix
2 3 (75.00%) Avaya
2 3 (75.00%) Wyse
2 3 (75.00%) Verint
3 1 (25.00%) BT