The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 228 217 225
Rank change year-on-year
-11 +8
Contract jobs citing Customer Engagement 25 20 16
As % of all contract IT jobs located in the South East 0.25% 0.24% 0.18%
As % of the Processes & Methodologies category 0.35% 0.33% 0.26%
Number of daily rates quoted 20 7 3
Average daily rate
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of your Daily Rate
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£380 £355 £275
Average daily rate % change year-on-year
+7.04% +29.09%
UK excluding London average daily rate £375 £450 £375
% change year-on-year
-16.66% +20.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - £9.00
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7186 5989 6139
As % of all contract IT jobs located in the South East 73.23% 70.41% 70.37%
Number of daily rates quoted 4042 3263 2982
Average daily rate £375 £375 £375
90% offered a daily rate of more than £255 £250 £250
10% offered a daily rate of more than £525 £525 £500
UK excluding London average daily rate £385 £363 £370
% change year-on-year
+6.20% -2.02%
Number of hourly rates quoted 264 236 335
Average hourly rate £21.99 £32.50 £22.50
Average hourly rate % change year-on-year
-32.35% +44.44%
90% offered a hourly rate of more than £11.47 £12.50 £12.00
10% offered a hourly rate of more than £45.00 £45.00 £43.40
UK excluding London average hourly rate £25.00 £30.00 £29.00
% change year-on-year
-16.66% +3.44%

Customer Engagement
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the South East region.

Customer Engagement Daily Rate Trend in the South East

Customer Engagement
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engagement across the South East region over the 3 months to 21 November 2014.

Customer Engagement Daily Rate Histogram in the South East

Customer Engagement
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the South East region.

Customer Engagement Hourly Rate Trend in the South East

Customer Engagement
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +21 21 £388 +3.33% 1
Surrey -14 2 £280 -20.00% 1
Hampshire -19 2 £385 -14.44% 1
Kent - - - -
Oxfordshire - - - - 2
Buckinghamshire - - - -
West Sussex - - - -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 21 November 2014, IT contractor jobs across the South East region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 19 (44.19%) Microsoft Certification
2 18 (41.86%) Degree
3 16 (37.21%) MCTS
3 16 (37.21%) MCITP
3 16 (37.21%) Service Management
3 16 (37.21%) ITIL
3 16 (37.21%) Windows
4 10 (23.26%) DNS
5 8 (18.60%) Scrum
5 8 (18.60%) Agile Software Development
5 8 (18.60%) .NET
6 7 (16.28%) IIS
6 7 (16.28%) C#
6 7 (16.28%) E-Commerce
6 7 (16.28%) DHCP
7 6 (13.95%) Microsoft
7 6 (13.95%) Java
7 6 (13.95%) SQL
8 5 (11.63%) MCSE
8 5 (11.63%) PRINCE2
8 5 (11.63%) Active Directory
8 5 (11.63%) SharePoint
8 5 (11.63%) Project Management
8 5 (11.63%) Migration
8 5 (11.63%) Disaster Recovery
8 5 (11.63%) Microsoft Azure
9 4 (9.30%) .NET Framework
9 4 (9.30%) SC Cleared
9 4 (9.30%) Security Cleared
9 4 (9.30%) Replication

Customer Engagement
Top Related IT Skills in the South East by Category

For the 6 months to 21 November 2014, IT contractor jobs across the South East region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 7 (16.28%) IIS
2 5 (11.63%) SharePoint
3 4 (9.30%) BizTalk Server
4 1 (2.33%) GroupWise
4 1 (2.33%) CMS
4 1 (2.33%) MS Exchange
4 1 (2.33%) SAS
4 1 (2.33%) IBM Notes
Applications
1 4 (9.30%) MS Excel
2 3 (6.98%) MS Office
3 1 (2.33%) Photoshop
Business Applications
1 2 (4.65%) Remedy ITSM
1 2 (4.65%) Magento
2 1 (2.33%) Google Analytics
2 1 (2.33%) Oracle EBS R12
2 1 (2.33%) Oracle 11i
2 1 (2.33%) Oracle EBS
Cloud Services
1 5 (11.63%) Microsoft Azure
2 3 (6.98%) Office 365
Communications & Networking
1 10 (23.26%) DNS
2 7 (16.28%) DHCP
3 3 (6.98%) CDMA
3 3 (6.98%) GPRS
3 3 (6.98%) GSM
3 3 (6.98%) UMTS
4 2 (4.65%) SSL
4 2 (4.65%) HTTP
4 2 (4.65%) Wireshark
5 1 (2.33%) FTP
5 1 (2.33%) SAN
5 1 (2.33%) IMAP
5 1 (2.33%) POP3
5 1 (2.33%) SMTP
Database & Business Intelligence
1 4 (9.30%) SQL Server
2 2 (4.65%) Oracle Database
3 1 (2.33%) SAS Data Integration Studio
3 1 (2.33%) Data Warehouse
3 1 (2.33%) Base SAS
3 1 (2.33%) SAS Enterprise Guide
Development Applications
1 2 (4.65%) Visual Studio
1 2 (4.65%) JIRA
1 2 (4.65%) Fiddler
1 2 (4.65%) Team Foundation Server
General
1 3 (6.98%) Telecoms
1 3 (6.98%) Retail
1 3 (6.98%) Marketing
2 2 (4.65%) Finance
3 1 (2.33%) Games
Job Titles
1 9 (20.93%) Analyst
1 9 (20.93%) Support Engineer
2 7 (16.28%) Field Engineer
2 7 (16.28%) Business Analyst
3 6 (13.95%) Project Manager
4 4 (9.30%) Architect
4 4 (9.30%) Solutions Architect
5 3 (6.98%) Server Engineer
5 3 (6.98%) E-Commerce Project Manager
5 3 (6.98%) E-Commerce Manager
5 3 (6.98%) OSS Architect
5 3 (6.98%) OSS Solutions Architect
5 3 (6.98%) Escalation Engineer
6 2 (4.65%) Server Support Engineer
6 2 (4.65%) E-Commerce Business Analyst
6 2 (4.65%) Virtualisation Engineer
6 2 (4.65%) Agile Business Analyst
6 2 (4.65%) Technical Support Engineer
6 2 (4.65%) Technical Engineer
6 2 (4.65%) Technical Support
Libraries, Frameworks & Software Standards
1 8 (18.60%) .NET
2 4 (9.30%) .NET Framework
3 2 (4.65%) WCF
3 2 (4.65%) Silverlight
3 2 (4.65%) LINQ
3 2 (4.65%) REST
3 2 (4.65%) Windows Identity Foundation
3 2 (4.65%) FastCGI
3 2 (4.65%) ADO.NET
3 2 (4.65%) ASP.NET
3 2 (4.65%) XML
3 2 (4.65%) HTML
3 2 (4.65%) Ajax
4 1 (2.33%) EDI
Miscellaneous
1 4 (9.30%) Replication
2 3 (6.98%) Clustering
3 2 (4.65%) Client/Server
3 2 (4.65%) Social Media
3 2 (4.65%) iPad
3 2 (4.65%) Digital Media
3 2 (4.65%) User Experience
4 1 (2.33%) Management Information System
4 1 (2.33%) Data Integration
Operating Systems
1 16 (37.21%) Windows
2 3 (6.98%) Windows Server 2008
2 3 (6.98%) Windows Server 2012
3 2 (4.65%) Windows Server 2003
Processes & Methodologies
1 16 (37.21%) ITIL
1 16 (37.21%) Service Management
2 8 (18.60%) Scrum
2 8 (18.60%) Agile Software Development
3 7 (16.28%) E-Commerce
4 5 (11.63%) PRINCE2
4 5 (11.63%) Project Management
4 5 (11.63%) Disaster Recovery
4 5 (11.63%) Migration
5 3 (6.98%) TOGAF
5 3 (6.98%) Business Analysis
5 3 (6.98%) CRM
5 3 (6.98%) SOA
5 3 (6.98%) Network Management
6 2 (4.65%) B2C
6 2 (4.65%) MVC
6 2 (4.65%) CMMI
6 2 (4.65%) TDD
6 2 (4.65%) Web Development
6 2 (4.65%) Use Case
Programming Languages
1 7 (16.28%) C#
2 6 (13.95%) Java
2 6 (13.95%) SQL
3 3 (6.98%) VBA
4 2 (4.65%) Python
4 2 (4.65%) Ruby
4 2 (4.65%) PowerShell
4 2 (4.65%) T-SQL
4 2 (4.65%) VBScript
4 2 (4.65%) VB.NET
4 2 (4.65%) JavaScript
4 2 (4.65%) PHP
4 2 (4.65%) C++
Qualifications
1 19 (44.19%) Microsoft Certification
2 18 (41.86%) Degree
3 16 (37.21%) MCTS
3 16 (37.21%) MCITP
4 5 (11.63%) MCSE
5 4 (9.30%) SC Cleared
5 4 (9.30%) Security Cleared
5 4 (9.30%) PMP
5 4 (9.30%) PMI Certification
6 3 (6.98%) MCP
6 3 (6.98%) MCSD
System Software
1 5 (11.63%) Active Directory
2 3 (6.98%) Hyper-V
3 2 (4.65%) Microsoft App-V
3 2 (4.65%) VMware Infrastructure
4 1 (2.33%) Terminal Services
Systems Management
1 3 (6.98%) Forefront Identity Manager
2 2 (4.65%) SCSM
2 2 (4.65%) SCOM
2 2 (4.65%) Netcool
2 2 (4.65%) OPNET
2 2 (4.65%) WMI
3 1 (2.33%) WSUS
3 1 (2.33%) MOM
Vendors
1 6 (13.95%) Microsoft
2 4 (9.30%) Citrix
3 3 (6.98%) Oracle
4 2 (4.65%) BMC
4 2 (4.65%) Remedy
4 2 (4.65%) ATG
4 2 (4.65%) Cramer
4 2 (4.65%) VMware
4 2 (4.65%) NetCracker
4 2 (4.65%) Google
4 2 (4.65%) Greenplum
4 2 (4.65%) hybris
4 2 (4.65%) Demandware
5 1 (2.33%) CA
5 1 (2.33%) Novell
5 1 (2.33%) Lotus
5 1 (2.33%) SAP
5 1 (2.33%) HP
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: £500 per day 2 days per week
Posted: Yesterday