The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 227 219 231
Rank change year-on-year
-8 +12
Contract jobs citing Customer Engagement 25 24 12
As % of all contract IT jobs located in the South East 0.25% 0.26% 0.14%
As % of the Processes & Methodologies category 0.33% 0.36% 0.20%
Number of daily rates quoted 14 18 7
Average daily rate
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of your Daily Rate
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£350 £375 £550
Average daily rate % change year-on-year
-6.66% -31.81%
UK excluding London average daily rate £395 £375 £228
% change year-on-year
+5.33% +64.83%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £18.25 -
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7474 6705 6047
As % of all contract IT jobs located in the South East 75.13% 72.07% 70.95%
Number of daily rates quoted 4217 3738 3163
Average daily rate £395 £375 £375
Average daily rate % change year-on-year
+5.33% -
90% offered a daily rate of more than £270 £250 £260
10% offered a daily rate of more than £525 £500 £525
UK excluding London average daily rate £390 £375 £360
% change year-on-year
+4.00% +4.16%
Number of hourly rates quoted 278 262 261
Average hourly rate £32.50 £27.50 £30.00
Average hourly rate % change year-on-year
+18.18% -8.33%
90% offered a hourly rate of more than £13.32 £12.50 £13.00
10% offered a hourly rate of more than £47.50 £55.00 £51.50
UK excluding London average hourly rate £30.50 £30.75 £32.00
% change year-on-year
-0.81% -3.90%

Customer Engagement
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the South East region.

Customer Engagement Daily Rate Trend in the South East

Customer Engagement
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engagement across the South East region over the 3 months to 1 May 2015.

Customer Engagement Daily Rate Histogram in the South East

Customer Engagement
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the South East region.

Customer Engagement Hourly Rate Trend in the South East

Customer Engagement
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -1 13 £425 +13.33% 9
Hampshire +6 5 £290 -11.45% 4
Surrey +4 3 £338 - 2
Buckinghamshire -8 2 £350 +27.27% 1
Home Counties - 1 - -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 1 May 2015, IT contractor jobs across the South East region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 35 (48.61%) Windows
2 34 (47.22%) Degree
3 33 (45.83%) ITIL
4 32 (44.44%) Microsoft Certification
4 32 (44.44%) MCTS
4 32 (44.44%) MCITP
5 31 (43.06%) Service Management
6 24 (33.33%) Microsoft
6 24 (33.33%) SQL
7 22 (30.56%) IIS
7 22 (30.56%) Active Directory
7 22 (30.56%) DNS
8 21 (29.17%) Agile Software Development
9 19 (26.39%) .NET
10 18 (25.00%) XML
11 14 (19.44%) Visual Studio
11 14 (19.44%) MS Excel
12 13 (18.06%) Disaster Recovery
12 13 (18.06%) Google
13 12 (16.67%) PowerShell
13 12 (16.67%) DHCP
13 12 (16.67%) Adobe
14 11 (15.28%) ASP.NET
14 11 (15.28%) CSS
14 11 (15.28%) VBScript
14 11 (15.28%) JavaScript
14 11 (15.28%) HTML
14 11 (15.28%) Clustering
14 11 (15.28%) Ajax
14 11 (15.28%) Web Development

Customer Engagement
Top Related IT Skills in the South East by Category

For the 6 months to 1 May 2015, IT contractor jobs across the South East region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 22 (30.56%) IIS
2 10 (13.89%) CMS
3 9 (12.50%) MS Exchange
4 7 (9.72%) IBM Notes
4 7 (9.72%) GroupWise
5 5 (6.94%) Office Communications Server
6 3 (4.17%) BizTalk Server
7 2 (2.78%) Lync
7 2 (2.78%) Live Communications Server
7 2 (2.78%) SharePoint
Applications
1 14 (19.44%) MS Excel
2 10 (13.89%) Adobe Creative Suite
3 3 (4.17%) MS PowerPoint
4 2 (2.78%) MS Visio
5 1 (1.39%) MS Office
5 1 (1.39%) Spreadsheet
Business Applications
1 3 (4.17%) Optimost
2 2 (2.78%) Adobe Campaign
3 1 (1.39%) Magento
Cloud Services
1 5 (6.94%) Microsoft Azure
2 4 (5.56%) Office 365
3 3 (4.17%) Google Analytics
Communications & Networking
1 22 (30.56%) DNS
2 12 (16.67%) DHCP
3 10 (13.89%) Intranet
4 7 (9.72%) SAN
4 7 (9.72%) POP3
4 7 (9.72%) SMTP
4 7 (9.72%) IMAP
5 3 (4.17%) Firewall
6 2 (2.78%) Wireless
6 2 (2.78%) RTP
6 2 (2.78%) PBX
6 2 (2.78%) PSTN
7 1 (1.39%) HTTPS
7 1 (1.39%) SSL
7 1 (1.39%) HTTP
7 1 (1.39%) Internet
7 1 (1.39%) Wireshark
Database & Business Intelligence
1 3 (4.17%) PowerCenter
1 3 (4.17%) SQL Server
2 2 (2.78%) Data Warehouse
3 1 (1.39%) MS Access
Development Applications
1 14 (19.44%) Visual Studio
2 10 (13.89%) Axure RP
3 5 (6.94%) Team Foundation Server
4 3 (4.17%) JIRA
5 1 (1.39%) MSI
5 1 (1.39%) Fiddler
General
1 9 (12.50%) Publishing
2 7 (9.72%) Finance
3 6 (8.33%) Marketing
4 2 (2.78%) Billing
4 2 (2.78%) Legal
5 1 (1.39%) Banking
5 1 (1.39%) Retail
5 1 (1.39%) Local Government
Job Titles
1 29 (40.28%) Field Engineer
2 13 (18.06%) Developer
3 9 (12.50%) Support Engineer
3 9 (12.50%) CMS Developer
4 8 (11.11%) Server Engineer
5 6 (8.33%) Exchange Engineer
5 6 (8.33%) Project Manager
6 5 (6.94%) Architect
6 5 (6.94%) Analyst
6 5 (6.94%) Consultant
6 5 (6.94%) Solutions Architect
7 3 (4.17%) Desktop Support
7 3 (4.17%) Junior
7 3 (4.17%) Informatica Developer
7 3 (4.17%) Desktop Support Engineer
7 3 (4.17%) Junior Project Manager
7 3 (4.17%) Desktop Engineer
8 2 (2.78%) Escalation Engineer
8 2 (2.78%) Project Director
8 2 (2.78%) Server Support Engineer
Libraries, Frameworks & Software Standards
1 19 (26.39%) .NET
2 18 (25.00%) XML
3 11 (15.28%) ASP.NET
3 11 (15.28%) CSS
3 11 (15.28%) HTML
3 11 (15.28%) Ajax
4 10 (13.89%) Twitter Bootstrap
4 10 (13.89%) jQuery
4 10 (13.89%) Web Services
4 10 (13.89%) XSD
4 10 (13.89%) XSLT
4 10 (13.89%) XHTML
5 3 (4.17%) .NET Framework
6 1 (1.39%) ADO.NET
6 1 (1.39%) LINQ
6 1 (1.39%) WCF
6 1 (1.39%) Silverlight
6 1 (1.39%) Application Packaging
6 1 (1.39%) Windows Identity Foundation
6 1 (1.39%) FastCGI
Miscellaneous
1 11 (15.28%) Clustering
1 11 (15.28%) User Experience
2 10 (13.89%) Web 2.0
2 10 (13.89%) W3C
3 9 (12.50%) Private Cloud
4 4 (5.56%) Analytical Skills
4 4 (5.56%) Management Information System
4 4 (5.56%) Replication
5 2 (2.78%) Social Media
5 2 (2.78%) PKI
6 1 (1.39%) Client/Server
6 1 (1.39%) Blog
6 1 (1.39%) Economics
6 1 (1.39%) Digital Media
6 1 (1.39%) iPad
Operating Systems
1 35 (48.61%) Windows
2 10 (13.89%) Windows 7
2 10 (13.89%) Windows 8
3 8 (11.11%) Windows Server 2003
4 5 (6.94%) Windows Server 2008
5 1 (1.39%) UNIX
5 1 (1.39%) Windows Server 2012
Processes & Methodologies
1 33 (45.83%) ITIL
2 31 (43.06%) Service Management
3 21 (29.17%) Agile Software Development
4 13 (18.06%) Disaster Recovery
5 11 (15.28%) Web Development
6 10 (13.89%) Rapid Prototyping
6 10 (13.89%) Content Management
6 10 (13.89%) OOP
6 10 (13.89%) Business Intelligence
7 8 (11.11%) Performance Monitoring
7 8 (11.11%) Migration
7 8 (11.11%) Scrum
8 6 (8.33%) Stakeholder Management
8 6 (8.33%) Project Management
9 5 (6.94%) CMMI
9 5 (6.94%) Kanban
10 4 (5.56%) Problem Management
10 4 (5.56%) B2C
11 3 (4.17%) B2B
11 3 (4.17%) PRINCE2
Programming Languages
1 24 (33.33%) SQL
2 12 (16.67%) PowerShell
3 11 (15.28%) VBScript
3 11 (15.28%) JavaScript
4 6 (8.33%) C#
5 5 (6.94%) VB.NET
6 2 (2.78%) VB
7 1 (1.39%) C
7 1 (1.39%) C++
7 1 (1.39%) Java
7 1 (1.39%) PHP
7 1 (1.39%) T-SQL
7 1 (1.39%) Python
7 1 (1.39%) Shell Script
7 1 (1.39%) Ruby
Qualifications
1 34 (47.22%) Degree
2 32 (44.44%) Microsoft Certification
2 32 (44.44%) MCTS
2 32 (44.44%) MCITP
3 8 (11.11%) MCSE
4 6 (8.33%) Security Cleared
5 5 (6.94%) SC Cleared
6 1 (1.39%) DV Cleared
Quality Assurance & Compliance
1 4 (5.56%) QA
2 3 (4.17%) Data Quality
System Software
1 22 (30.56%) Active Directory
2 3 (4.17%) BitLocker
3 2 (2.78%) Microsoft App-V
4 1 (1.39%) Hyper-V
Systems Management
1 8 (11.11%) SCSM
1 8 (11.11%) SCOM
1 8 (11.11%) WMI
2 7 (9.72%) SCCM
3 4 (5.56%) MOM
4 2 (2.78%) Forefront Identity Manager
5 1 (1.39%) SCVMM
Vendors
1 24 (33.33%) Microsoft
2 13 (18.06%) Google
3 12 (16.67%) Adobe
4 10 (13.89%) OpenText
4 10 (13.89%) RedDot
5 8 (11.11%) Lotus
6 7 (9.72%) Novell
7 6 (8.33%) Capita
7 6 (8.33%) HP
8 3 (4.17%) Informatica
8 3 (4.17%) Becrypt
8 3 (4.17%) Tealeaf
9 2 (2.78%) Marketo
9 2 (2.78%) Aprimo
9 2 (2.78%) Avaya
9 2 (2.78%) Cisco
9 2 (2.78%) Nortel
10 1 (1.39%) Citrix
10 1 (1.39%) Oracle
10 1 (1.39%) ATG
Hampshire
TEKsystems
Rate: £325 - £350 per day
Posted: 4 days ago
Hampshire
TEKsystems
Rate: £350 - £360 per day
Posted: 4 days ago
Winchester, Hampshire
Spectrum IT Recruitment (South) Ltd
Rate: £375 - £450 per day
Posted: 4 days ago