The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Customer Insight
Rank 233 251 235
Rank change year-on-year
+18 -16
Contract jobs citing Customer Insight 13 12 8
As % of all contract IT jobs located in the South East 0.15% 0.13% 0.094%
As % of the Processes & Methodologies category 0.19% 0.16% 0.13%
Number of daily rates quoted 4 5 4
Average daily rate £401 £320 £319
Average daily rate % change year-on-year
+25.15% +0.39%
90% offered a daily rate of more than £273 £300 £270
10% offered a daily rate of more than £450 £473 £381
UK excluding London average daily rate £376 £400 £388
% change year-on-year
-6.12% +3.22%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £12.25 - £16.50
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6811 7377 6371
As % of all contract IT jobs located in the South East 79.55% 77.31% 74.46%
Number of daily rates quoted 4182 4043 3391
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £275 £275 £260
10% offered a daily rate of more than £550 £525 £505
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 292 240 269
Average hourly rate £45.00 £30.00 £22.50
Average hourly rate % change year-on-year
+50.00% +33.33%
90% offered a hourly rate of more than £12.50 £12.43 £11.90
10% offered a hourly rate of more than £62.00 £47.50 £47.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Customer Insight
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Customer Insight across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the South East

Customer Insight
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the South East region.

Customer Insight Daily Rate Trend in the South East

Customer Insight
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the South East region over the 3 months to 10 February 2016.

Customer Insight Daily Rate Histogram in the South East

Customer Insight
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the South East region.

Customer Insight Hourly Rate Trend in the South East

Customer Insight
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the South East region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire - 10 £278 - 1
Buckinghamshire +14 1 - -
Oxfordshire - 1 £450 -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in the South East

For the 6 months to 10 February 2016, IT contractor jobs across the South East region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 12 (57.14%) Analytics
2 11 (52.38%) SQL
3 8 (38.10%) Telecoms
4 7 (33.33%) Stakeholder Management
4 7 (33.33%) SAS
4 7 (33.33%) Analytical Skills
5 6 (28.57%) Data Visualisation
5 6 (28.57%) Visualisation
5 6 (28.57%) Marketing
6 5 (23.81%) Degree
6 5 (23.81%) Customer Analytics
7 4 (19.05%) CRM
7 4 (19.05%) Project Management
8 3 (14.29%) E-Commerce
8 3 (14.29%) Agile Software Development
8 3 (14.29%) Huawei
8 3 (14.29%) Data Extraction
9 2 (9.52%) Usability Testing
9 2 (9.52%) Market Research
9 2 (9.52%) Online Marketing
9 2 (9.52%) Social Media
9 2 (9.52%) Data Analytics
9 2 (9.52%) Line Management
9 2 (9.52%) User Experience
9 2 (9.52%) Ethnography
9 2 (9.52%) Pay per click
9 2 (9.52%) Psychology
9 2 (9.52%) Human Factors
9 2 (9.52%) Digital Marketing
9 2 (9.52%) Spanish Language

Customer Insight
Top Related IT Skills in the South East by Category

For the 6 months to 10 February 2016, IT contractor jobs across the South East region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 7 (33.33%) SAS
2 1 (4.76%) CMS
2 1 (4.76%) SharePoint
Applications
1 1 (4.76%) InfoPath
1 1 (4.76%) MS Excel
1 1 (4.76%) MS Office
1 1 (4.76%) MS PowerPoint
1 1 (4.76%) SPSS
Business Applications
1 1 (4.76%) Oracle EBS R12
Cloud Services
1 1 (4.76%) Veeva
Communications & Networking
1 1 (4.76%) 3G
1 1 (4.76%) Wireless
Database & Business Intelligence
1 1 (4.76%) Data Mining
1 1 (4.76%) NoSQL
General
1 8 (38.10%) Telecoms
2 6 (28.57%) Marketing
3 2 (9.52%) Spanish Language
4 1 (4.76%) Electronics
4 1 (4.76%) Finance
4 1 (4.76%) Italian Language
4 1 (4.76%) Portuguese Language
4 1 (4.76%) Retail
Job Titles
1 11 (52.38%) Analyst
2 7 (33.33%) Customer Analyst
3 6 (28.57%) Customer Insight Analyst
3 6 (28.57%) Insight Analyst
4 4 (19.05%) SAS Analyst
5 3 (14.29%) Data Analyst
6 2 (9.52%) Project Manager
6 2 (9.52%) SAS Customer Insight Analyst
6 2 (9.52%) SAS Insight Analyst
6 2 (9.52%) User Experience Researcher
6 2 (9.52%) User Researcher
7 1 (4.76%) Customer Insight Manager
7 1 (4.76%) Data Insight Analyst
7 1 (4.76%) Digital Marketing Manager
7 1 (4.76%) Insight Data Analyst
7 1 (4.76%) Senior Architect
7 1 (4.76%) Senior Customer Insight Analyst
7 1 (4.76%) Senior Insight Analyst
7 1 (4.76%) SQL Data Analyst
7 1 (4.76%) Strategy Manager
Libraries, Frameworks & Software Standards
1 1 (4.76%) RESTful
Miscellaneous
1 7 (33.33%) Analytical Skills
2 6 (28.57%) Visualisation
3 3 (14.29%) Data Extraction
4 2 (9.52%) Psychology
4 2 (9.52%) Social Media
4 2 (9.52%) User Experience
5 1 (4.76%) FMCG
5 1 (4.76%) NHS
Processes & Methodologies
1 12 (57.14%) Analytics
2 7 (33.33%) Stakeholder Management
3 6 (28.57%) Data Visualisation
4 5 (23.81%) Customer Analytics
5 4 (19.05%) CRM
5 4 (19.05%) Project Management
6 3 (14.29%) Agile Software Development
6 3 (14.29%) E-Commerce
7 2 (9.52%) Competitor Analysis
7 2 (9.52%) Data Analytics
7 2 (9.52%) Digital Marketing
7 2 (9.52%) Ethnography
7 2 (9.52%) Human Factors
7 2 (9.52%) Line Management
7 2 (9.52%) Market Research
7 2 (9.52%) Online Marketing
7 2 (9.52%) Pay per click
7 2 (9.52%) Scrum
7 2 (9.52%) SEO
7 2 (9.52%) Usability Testing
Programming Languages
1 11 (52.38%) SQL
2 1 (4.76%) PL/SQL
2 1 (4.76%) VBA
Qualifications
1 5 (23.81%) Degree
Quality Assurance & Compliance
1 1 (4.76%) QA
1 1 (4.76%) SLA
Vendors
1 3 (14.29%) Huawei
2 1 (4.76%) Alcatel-Lucent
2 1 (4.76%) BT
2 1 (4.76%) Cegedim Rx
2 1 (4.76%) Ericsson
2 1 (4.76%) NetCracker
2 1 (4.76%) Nokia
2 1 (4.76%) Nokia Solutions and Networks
2 1 (4.76%) Oracle
2 1 (4.76%) Salesforce.com
2 1 (4.76%) Siebel
2 1 (4.76%) Siemens
2 1 (4.76%) ZTE