The table below looks at the statistics for Customer Intelligence skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Intelligence over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Customer Intelligence
Rank - 247 -
Contract jobs citing Customer Intelligence 0 1 0
As % of all contract IT jobs located in the South East - 0.011% -
As % of the Processes & Methodologies category - 0.015% -
Number of daily rates quoted 0 1 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
- £318 -
UK excluding London average daily rate - £318 £375
% change year-on-year
- -15.33%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Customer Intelligence
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7344 6872 6130
As % of all contract IT jobs located in the South East 77.13% 74.63% 72.31%
Number of daily rates quoted 4439 3764 3310
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £275 £243 £250
10% offered a daily rate of more than £520 £500 £500
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 235 257 268
Average hourly rate £23.75 £25.00 £28.25
Average hourly rate % change year-on-year
-5.00% -11.50%
90% offered a hourly rate of more than £12.75 £12.96 £12.88
10% offered a hourly rate of more than £50.00 £55.00 £42.50
UK excluding London average hourly rate £30.52 £26.50 £31.00
% change year-on-year
+15.16% -14.51%

Customer Intelligence
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Customer Intelligence across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Intelligence Jobs Demand Trend in the South East

Customer Intelligence
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Intelligence across the South East region.

Customer Intelligence Daily Rate Trend in the South East

Customer Intelligence
Top 13 Related IT Skills in the South East

For the 6 months to 3 August 2015, IT contractor jobs across the South East region citing Customer Intelligence also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence.

1 1 (100.00%) ITIL
1 1 (100.00%) Broadband
1 1 (100.00%) PBX
1 1 (100.00%) Cisco
1 1 (100.00%) Process Management
1 1 (100.00%) Telecoms
1 1 (100.00%) Finance
1 1 (100.00%) Billing
1 1 (100.00%) eTOM
1 1 (100.00%) Business Performance Management
1 1 (100.00%) Performance Management
1 1 (100.00%) Unified Communications
1 1 (100.00%) Machine to Machine

Customer Intelligence
Top Related IT Skills in the South East by Category

For the 6 months to 3 August 2015, IT contractor jobs across the South East region citing Customer Intelligence also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence. Up to 20 skills are shown per category.

Communications & Networking
1 1 (100.00%) Broadband
1 1 (100.00%) PBX
1 1 (100.00%) Unified Communications
General
1 1 (100.00%) Telecoms
1 1 (100.00%) Finance
1 1 (100.00%) Billing
Job Titles
1 1 (100.00%) Business Analyst
1 1 (100.00%) Analyst
1 1 (100.00%) Service Analyst
1 1 (100.00%) Designer
Miscellaneous
1 1 (100.00%) Machine to Machine
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Process Management
1 1 (100.00%) eTOM
1 1 (100.00%) Business Performance Management
1 1 (100.00%) Performance Management
Vendors
1 1 (100.00%) Cisco