The table below looks at the statistics for Customer Intelligence skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Intelligence over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Customer Intelligence
Rank - 259 242
Contract jobs citing Customer Intelligence 0 4 1
As % of all contract IT jobs located in the South East - 0.042% 0.012%
As % of the Processes & Methodologies category - 0.054% 0.016%
Number of daily rates quoted 0 4 0
Average daily rate - £425 -
UK excluding London average daily rate - £425 £375
% change year-on-year
- +13.33%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Customer Intelligence
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6811 7377 6371
As % of all contract IT jobs located in the South East 79.55% 77.31% 74.46%
Number of daily rates quoted 4182 4043 3391
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £275 £275 £260
10% offered a daily rate of more than £550 £525 £505
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 292 240 269
Average hourly rate £45.00 £30.00 £22.50
Average hourly rate % change year-on-year
+50.00% +33.33%
90% offered a hourly rate of more than £12.50 £12.43 £11.90
10% offered a hourly rate of more than £62.00 £47.50 £47.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Customer Intelligence
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Customer Intelligence across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Intelligence Jobs Demand Trend in the South East

Customer Intelligence
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Intelligence across the South East region.

Customer Intelligence Daily Rate Trend in the South East

Customer Intelligence
Top 26 Related IT Skills in the South East

For the 6 months to 11 February 2016, IT contractor jobs across the South East region citing Customer Intelligence also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence.

1 1 (100.00%) UML
1 1 (100.00%) CRM
1 1 (100.00%) E-Commerce
1 1 (100.00%) Data Modelling
1 1 (100.00%) Broadband
1 1 (100.00%) Six Sigma
1 1 (100.00%) Change Management
1 1 (100.00%) Wi-Fi
1 1 (100.00%) Telecoms
1 1 (100.00%) Validation
1 1 (100.00%) Scrum
1 1 (100.00%) Agile Software Development
1 1 (100.00%) Banking
1 1 (100.00%) Billing
1 1 (100.00%) Systems Analysis
1 1 (100.00%) Business Analysis
1 1 (100.00%) Knowledge Management
1 1 (100.00%) eTOM
1 1 (100.00%) Degree
1 1 (100.00%) Computer Science
1 1 (100.00%) iPad
1 1 (100.00%) MVNO
1 1 (100.00%) Mobile Transformation
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Logical Data Model
1 1 (100.00%) Target Operating Model

Customer Intelligence
Top Related IT Skills in the South East by Category

For the 6 months to 11 February 2016, IT contractor jobs across the South East region citing Customer Intelligence also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence. Up to 20 skills are shown per category.

Communications & Networking
1 1 (100.00%) Broadband
1 1 (100.00%) MVNO
1 1 (100.00%) Wi-Fi
General
1 1 (100.00%) Banking
1 1 (100.00%) Billing
1 1 (100.00%) Telecoms
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) Business Analyst
1 1 (100.00%) Telecoms Analyst
1 1 (100.00%) Telecoms Business Analyst
Miscellaneous
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Computer Science
1 1 (100.00%) iPad
Processes & Methodologies
1 1 (100.00%) Agile Software Development
1 1 (100.00%) Business Analysis
1 1 (100.00%) Change Management
1 1 (100.00%) CRM
1 1 (100.00%) Data Modelling
1 1 (100.00%) E-Commerce
1 1 (100.00%) eTOM
1 1 (100.00%) Knowledge Management
1 1 (100.00%) Logical Data Model
1 1 (100.00%) Mobile Transformation
1 1 (100.00%) Scrum
1 1 (100.00%) Six Sigma
1 1 (100.00%) Systems Analysis
1 1 (100.00%) Target Operating Model
1 1 (100.00%) UML
1 1 (100.00%) Validation
Qualifications
1 1 (100.00%) Degree