Customer-Centric Approach Contracts in the South East

Customer-Centric Approach
England > South East

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Customer-Centric Approach skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centric Approach over the 6 months to 23 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 198 221 249
Rank change year-on-year +23 +28 -56
Contract jobs citing Customer-Centric Approach 6 2 9
As % of all contract jobs advertised in the South East 0.11% 0.034% 0.11%
As % of the Processes & Methodologies category 0.13% 0.038% 0.13%
Number of daily rates quoted 1 2 9
10th Percentile - £507 £439
25th Percentile - £510 £445
Median daily rate (50th Percentile) £250 £530 £513
Median % change year-on-year -52.83% +3.41% -24.07%
75th Percentile - £560 £519
90th Percentile - £569 £522
England median daily rate £450 £530 £448
% change year-on-year -15.09% +18.44% -40.33%

All Process and Methodology Skills
South East

Customer-Centric Approach is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 4,752 5,254 6,998
As % of all contract IT jobs advertised in the South East 85.22% 89.52% 89.37%
Number of daily rates quoted 2,779 3,636 4,730
10th Percentile £229 £250 £226
25th Percentile £400 £405 £390
Median daily rate (50th Percentile) £500 £505 £500
Median % change year-on-year -0.99% +1.00% +11.11%
75th Percentile £619 £615 £588
90th Percentile £699 £700 £675
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +9.41%
Number of hourly rates quoted 431 221 290
10th Percentile £13.00 £18.25 £12.25
25th Percentile £18.26 £23.15 £16.25
Median hourly rate £46.87 £50.00 £22.50
Median % change year-on-year -6.26% +122.22% -11.76%
75th Percentile £62.48 £65.00 £48.75
90th Percentile £76.86 £74.79 £63.80
England median hourly rate £35.00 £37.50 £24.00
% change year-on-year -6.67% +56.25% -

Customer-Centric Approach
Job Vacancy Trend in the South East

Job postings citing Customer-Centric Approach as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Customer-Centric Approach in the South East

Customer-Centric Approach
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing Customer-Centric Approach in the South East.

Daily rate trend for Customer-Centric Approach in the South East

Customer-Centric Approach
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing Customer-Centric Approach in the South East.

Hourly rate trend for Customer-Centric Approach in the South East

Customer-Centric Approach
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centric Approach within the South East region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley - 5 £250 - 6
Berkshire - 4 - -
Kent - 1 - -
Oxfordshire - 1 £250 - 3
Customer-Centric Approach
England

Customer-Centric Approach
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 4 (66.67%) Social Skills
2 3 (50.00%) Analytical Skills
3 2 (33.33%) Finance
3 2 (33.33%) Influencing Skills
3 2 (33.33%) Presentation Skills
3 2 (33.33%) Telecoms
4 1 (16.67%) Police
Job Titles
1 2 (33.33%) Delivery Manager
1 2 (33.33%) Lead
1 2 (33.33%) Telecoms Manager
2 1 (16.67%) Consultant
2 1 (16.67%) Customer Experience Consultant
2 1 (16.67%) Desktop Engineer
2 1 (16.67%) Field Engineer
2 1 (16.67%) Operations Consultant
Miscellaneous
1 2 (33.33%) PMI
2 1 (16.67%) Analytical Mindset
2 1 (16.67%) Driving Licence
2 1 (16.67%) Management Information System
2 1 (16.67%) Smartphone
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows 10
Processes & Methodologies
1 6 (100.00%) Customer-Centricity
2 4 (66.67%) Project Management
3 2 (33.33%) Agile
3 2 (33.33%) Change Control
3 2 (33.33%) Coaching
3 2 (33.33%) Continuous Improvement
3 2 (33.33%) Customer Requirements
3 2 (33.33%) Digital Transformation Programme
3 2 (33.33%) Matrix Organization
3 2 (33.33%) Mentoring
3 2 (33.33%) PRINCE2
3 2 (33.33%) Process Improvement
3 2 (33.33%) Programme Delivery
3 2 (33.33%) Programme Management
3 2 (33.33%) Project Delivery
3 2 (33.33%) Risk Management
3 2 (33.33%) Scaled Agile Framework
3 2 (33.33%) Stakeholder and Relationship Management
3 2 (33.33%) Stakeholder Management
3 2 (33.33%) Waterfall
Qualifications
1 2 (33.33%) PgMP
1 2 (33.33%) PMI Certification
2 1 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 2 (33.33%) QA
Vendors
1 1 (16.67%) ServiceNow