The table below looks at the statistics for the Help Desk Engineer role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Engineer in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 247 224 217
Rank change year-on-year
-23 -7
Contract jobs requiring a Help Desk Engineer 10 22 16
As % of all contract IT jobs located in the South East 0.11% 0.25% 0.19%
As % of the Job Titles category 0.12% 0.27% 0.21%
Number of daily rates quoted 5 4 2
Average daily rate
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£108 £125 £125
Average daily rate % change year-on-year
-14.00% -
UK excluding London average daily rate £125 £125 £125
Number of hourly rates quoted 5 11 12
Average hourly rate £14.00 £14.50 £14.25
Average hourly rate % change year-on-year
-3.44% +1.75%
UK excluding London average hourly rate £14.00 £12.50 £12.50
% change year-on-year
+12.00% -
Help Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8465 8291 7699
As % of all contract IT jobs located in the South East 92.45% 92.53% 92.79%
Number of daily rates quoted 4905 4528 3914
Average daily rate £375 £350 £353
Average daily rate % change year-on-year
+7.14% -0.70%
90% offered a daily rate of more than £240 £213 £210
10% offered a daily rate of more than £500 £495 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 416 416 580
Average hourly rate £16.00 £16.50 £17.50
Average hourly rate % change year-on-year
-3.03% -5.71%
90% offered a hourly rate of more than £11.16 £11.00 £12.00
10% offered a hourly rate of more than £40.00 £42.50 £39.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Help Desk Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in the South East

Help Desk Engineer
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Engineer across the South East region.

Help Desk Engineer Daily Rate Trend in the South East

Help Desk Engineer
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Engineer across the South East region.

Help Desk Engineer Hourly Rate Trend in the South East

Help Desk Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Engineer within the South East region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +10 7 £75 - 1
Oxfordshire -22 2 £158 - 2
Buckinghamshire -2 1 - - 1
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 6 July 2015, IT contractor jobs across the South East region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Engineer in their job title.

1 19 (82.61%) Windows
2 18 (78.26%) Active Directory
3 8 (34.78%) MS Office
4 7 (30.43%) ITIL
4 7 (30.43%) Windows 7
5 6 (26.09%) MS Exchange
5 6 (26.09%) Microsoft
6 4 (17.39%) Windows XP
6 4 (17.39%) SLA
6 4 (17.39%) LAN
6 4 (17.39%) WAN
7 3 (13.04%) VPN
7 3 (13.04%) MS Excel
7 3 (13.04%) AutoCAD
7 3 (13.04%) Blackberry
7 3 (13.04%) Cisco
8 2 (8.70%) Exchange Server 2010
8 2 (8.70%) VMware
8 2 (8.70%) Asset Management
8 2 (8.70%) HP
8 2 (8.70%) Citrix
8 2 (8.70%) Microsoft Certification
8 2 (8.70%) Blackberry Enterprise Server
8 2 (8.70%) NHS
8 2 (8.70%) MCSE
8 2 (8.70%) MCP
8 2 (8.70%) Windows 2000
9 1 (4.35%) IBM Notes
9 1 (4.35%) AIX
9 1 (4.35%) C

Help Desk Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 6 July 2015, IT contractor jobs across the South East region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (26.09%) MS Exchange
2 2 (8.70%) Blackberry Enterprise Server
2 2 (8.70%) Exchange Server 2010
3 1 (4.35%) IBM Notes
Applications
1 8 (34.78%) MS Office
2 3 (13.04%) MS Excel
2 3 (13.04%) AutoCAD
Communications & Networking
1 4 (17.39%) WAN
1 4 (17.39%) LAN
2 3 (13.04%) VPN
3 1 (4.35%) DNS
3 1 (4.35%) Internet
3 1 (4.35%) Firewall
3 1 (4.35%) Asterisk PBX
3 1 (4.35%) PBX
3 1 (4.35%) VoIP
Database & Business Intelligence
1 1 (4.35%) Oracle Database
General
1 1 (4.35%) Law
1 1 (4.35%) Retail
Miscellaneous
1 3 (13.04%) Blackberry
2 2 (8.70%) NHS
3 1 (4.35%) Video Conferencing
Operating Systems
1 19 (82.61%) Windows
2 7 (30.43%) Windows 7
3 4 (17.39%) Windows XP
4 2 (8.70%) Windows 2000
5 1 (4.35%) AIX
Processes & Methodologies
1 7 (30.43%) ITIL
2 2 (8.70%) Asset Management
3 1 (4.35%) Matrix Management
Programming Languages
1 1 (4.35%) C
Qualifications
1 2 (8.70%) MCP
1 2 (8.70%) MCSE
1 2 (8.70%) Microsoft Certification
2 1 (4.35%) SC Cleared
2 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 4 (17.39%) SLA
2 1 (4.35%) ISO/IEC 20000
System Software
1 18 (78.26%) Active Directory
2 1 (4.35%) Samba
Systems Management
1 1 (4.35%) Tivoli
1 1 (4.35%) Cisco CUCM
Vendors
1 6 (26.09%) Microsoft
2 3 (13.04%) Cisco
3 2 (8.70%) HP
3 2 (8.70%) Citrix
3 2 (8.70%) VMware
4 1 (4.35%) Lotus
4 1 (4.35%) Remedy
4 1 (4.35%) Sophos
4 1 (4.35%) Dell
4 1 (4.35%) Oracle