The statistics below represent IT contracts advertised across the South East region that had Support Technician featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Support Technician
Rank 261 242 223
Rank change year-on-year
-19 -19
Contract jobs requiring a Support Technician 8 20 22
As % of all contract IT jobs located in the South East 0.089% 0.22% 0.24%
As % of the Job Titles category 0.094% 0.23% 0.26%
Number of daily rates quoted 4 10 8
Median daily rate £255 £148 £180
Median daily rate % change year-on-year
+72.88% -18.05%
90% offered a daily rate of more than £123 £85 £113
10% offered a daily rate of more than £382 £181 £300
UK excluding London median daily rate £281 £175 £175
% change year-on-year
+60.71% -
Number of hourly rates quoted 3 10 8
Median hourly rate £11.75 £11.88 £16.38
Median hourly rate % change year-on-year
-1.05% -27.48%
90% offered a hourly rate of more than £10.35 £11.63 £14.05
10% offered a hourly rate of more than £12.35 £13.20 £21.85
UK excluding London median hourly rate £13.00 £12.45 £12.35
% change year-on-year
+4.45% +0.76%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8507 8823 8526
As % of all contract IT jobs located in the South East 94.76% 94.98% 94.82%
Number of daily rates quoted 5075 5046 4617
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £250 £230 £210
10% offered a daily rate of more than £525 £500 £490
UK excluding London median daily rate £400 £370 £350
% change year-on-year
+8.10% +5.71%
Number of hourly rates quoted 384 418 441
Median hourly rate £19.00 £16.50 £17.00
Median hourly rate % change year-on-year
+15.15% -2.94%
90% offered a hourly rate of more than £11.00 £11.75 £11.50
10% offered a hourly rate of more than £46.00 £40.00 £45.00
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

Support Technician
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in the South East

Support Technician
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician across the South East region.

Support Technician Daily Rate Trend in the South East

Support Technician
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician across the South East region over the 3 months to 28 June 2016.

Support Technician Daily Rate Histogram in the South East

Support Technician
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician across the South East region.

Support Technician Hourly Rate Trend in the South East

Support Technician
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the South East region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +10 4 £369 +60.32% 2
Berkshire -10 3 £101 -38.78% 1
Surrey -6 1 £175 - 2
Support Technician
England

Support Technician Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 28 June 2016, Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Support Technician in the job title.

1 26 (57.78%) Windows
2 15 (33.33%) Active Directory
3 11 (24.44%) Windows 7
4 10 (22.22%) SCCM
4 10 (22.22%) Microsoft
5 9 (20.00%) ITIL
5 9 (20.00%) Back Office
6 8 (17.78%) Cisco
7 6 (13.33%) Broadband
7 6 (13.33%) PSTN
7 6 (13.33%) Avaya
7 6 (13.33%) Juniper
7 6 (13.33%) Telecoms
7 6 (13.33%) Change Management
7 6 (13.33%) MPLS
7 6 (13.33%) CMDB
7 6 (13.33%) Problem Management
7 6 (13.33%) Security Cleared
8 5 (11.11%) VoIP
8 5 (11.11%) MS Exchange
8 5 (11.11%) TCP/IP
8 5 (11.11%) Windows Server
9 4 (8.89%) Linux
9 4 (8.89%) MS Excel
9 4 (8.89%) SLA
9 4 (8.89%) Apple
9 4 (8.89%) Firewall
9 4 (8.89%) VMware
9 4 (8.89%) VMware Infrastructure
9 4 (8.89%) SC Cleared

Support Technician Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.11%) MS Exchange
2 3 (6.67%) SharePoint
3 2 (4.44%) CMS
3 2 (4.44%) IBM Notes
3 2 (4.44%) WebSphere
4 1 (2.22%) BizTalk Server
4 1 (2.22%) Blackberry Enterprise Server
4 1 (2.22%) Exchange Server 2003
4 1 (2.22%) Exchange Server 2010
4 1 (2.22%) Exchange Server 2013
4 1 (2.22%) IBM Domino
4 1 (2.22%) Live Communications Server
4 1 (2.22%) Skype for Business
Applications
1 4 (8.89%) MS Excel
2 2 (4.44%) MS Office
3 1 (2.22%) MS PowerPoint
3 1 (2.22%) SPSS
Cloud Services
1 1 (2.22%) Office 365
Communications & Networking
1 6 (13.33%) Broadband
1 6 (13.33%) MPLS
1 6 (13.33%) PSTN
2 5 (11.11%) TCP/IP
2 5 (11.11%) VoIP
3 4 (8.89%) Firewall
4 2 (4.44%) Cisco PIX
4 2 (4.44%) DHCP
4 2 (4.44%) DNS
4 2 (4.44%) Intranet
4 2 (4.44%) PBX
4 2 (4.44%) Remote Desktop
4 2 (4.44%) SAN
4 2 (4.44%) WLAN
5 1 (2.22%) FTP
5 1 (2.22%) HTTP
5 1 (2.22%) Internet
5 1 (2.22%) LAN
5 1 (2.22%) SMTP
5 1 (2.22%) WAN
Database & Business Intelligence
1 3 (6.67%) DB2
2 1 (2.22%) Hadoop
2 1 (2.22%) SQL Server
Development Applications
1 1 (2.22%) Team Foundation Server
General
1 9 (20.00%) Back Office
2 6 (13.33%) Telecoms
3 2 (4.44%) Retail
4 1 (2.22%) Finance
4 1 (2.22%) Local Government
4 1 (2.22%) Military
Miscellaneous
1 6 (13.33%) CMDB
2 3 (6.67%) NHS
3 2 (4.44%) Blackberry
3 2 (4.44%) Data Centre
3 2 (4.44%) Driving Licence
3 2 (4.44%) Management Information System
4 1 (2.22%) Clustering
4 1 (2.22%) Replication
Operating Systems
1 26 (57.78%) Windows
2 11 (24.44%) Windows 7
3 5 (11.11%) Windows Server
4 4 (8.89%) Linux
5 3 (6.67%) Windows Server 2008
6 2 (4.44%) Apple iOS
6 2 (4.44%) Windows 10
7 1 (2.22%) AIX
7 1 (2.22%) Windows 8
7 1 (2.22%) Windows Server 2003
7 1 (2.22%) Windows Server 2012
7 1 (2.22%) Windows XP
Processes & Methodologies
1 9 (20.00%) ITIL
2 6 (13.33%) Change Management
2 6 (13.33%) Problem Management
3 3 (6.67%) Service Delivery
3 3 (6.67%) Service Management
4 2 (4.44%) Patch Management
4 2 (4.44%) Project Management
4 2 (4.44%) Software Licensing
5 1 (2.22%) Asset Management
5 1 (2.22%) Continuous Improvement
5 1 (2.22%) Data Protection
5 1 (2.22%) Disaster Recovery
5 1 (2.22%) High Availability
5 1 (2.22%) Logistics
5 1 (2.22%) Process Management
5 1 (2.22%) Release Management
5 1 (2.22%) Software Testing
Programming Languages
1 2 (4.44%) SQL
2 1 (2.22%) C
Qualifications
1 6 (13.33%) Security Cleared
2 4 (8.89%) SC Cleared
3 3 (6.67%) CCNA
3 3 (6.67%) Cisco Certification
4 2 (4.44%) A+ Certification
4 2 (4.44%) ACMT
4 2 (4.44%) Avaya Certification
4 2 (4.44%) DBS Check
5 1 (2.22%) MCP
5 1 (2.22%) MCSA
5 1 (2.22%) Microsoft Certification
5 1 (2.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (8.89%) SLA
2 2 (4.44%) ISO/IEC 27001
3 1 (2.22%) JSP 440
System Software
1 15 (33.33%) Active Directory
2 4 (8.89%) VMware Infrastructure
3 2 (4.44%) VMware ESXi
4 1 (2.22%) Hyper-V
4 1 (2.22%) vSphere
Systems Management
1 10 (22.22%) SCCM
2 3 (6.67%) Tivoli
3 2 (4.44%) Cisco UCCX
3 2 (4.44%) Netcool
3 2 (4.44%) Tivoli Monitoring
3 2 (4.44%) ZENworks
4 1 (2.22%) EMC NetWorker
4 1 (2.22%) Failover Clustering
Vendors
1 10 (22.22%) Microsoft
2 8 (17.78%) Cisco
3 6 (13.33%) Avaya
3 6 (13.33%) Juniper
4 4 (8.89%) Apple
4 4 (8.89%) VMware
5 2 (4.44%) CheckPoint
5 2 (4.44%) HP
5 2 (4.44%) IBM
5 2 (4.44%) Lotus
5 2 (4.44%) Nortel
5 2 (4.44%) Verint
6 1 (2.22%) Cognos
6 1 (2.22%) Dell
6 1 (2.22%) EMC
6 1 (2.22%) ILOG
6 1 (2.22%) Northgate
6 1 (2.22%) Oracle
6 1 (2.22%) Palo Alto
6 1 (2.22%) SAP
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