The table below looks at the statistics for the Support Technician role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Technician in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Support Technician
Rank 244 242 212
Rank change year-on-year
-2 -30
Contract jobs requiring a Support Technician 12 7 22
As % of all contract IT jobs located in the South East 0.12% 0.074% 0.26%
As % of the Job Titles category 0.13% 0.081% 0.28%
Number of daily rates quoted 4 1 8
Average daily rate
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£163 £115 £175
Average daily rate % change year-on-year
+41.30% -34.28%
90% offered a daily rate of more than £143 £115 £125
10% offered a daily rate of more than £175 £115 £325
UK excluding London average daily rate £175 £185 £175
% change year-on-year
-5.40% +5.71%
Number of hourly rates quoted 3 5 10
Average hourly rate £14.00 £16.00 £12.50
Average hourly rate % change year-on-year
-12.50% +28.00%
90% offered a hourly rate of more than £12.20 £12.70 £11.28
10% offered a hourly rate of more than £18.00 £18.30 £19.85
UK excluding London average hourly rate £12.50 £14.50 £11.50
% change year-on-year
-13.79% +26.08%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9169 8688 7867
As % of all contract IT jobs located in the South East 91.59% 91.86% 92.30%
Number of daily rates quoted 5062 4803 3935
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £238 £213 £220
10% offered a daily rate of more than £505 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 440 456 615
Average hourly rate £17.50 £17.50 £18.50
Average hourly rate % change year-on-year
- -5.40%
90% offered a hourly rate of more than £11.75 £11.50 £11.50
10% offered a hourly rate of more than £42.50 £50.00 £39.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Support Technician
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Support Technician in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the South East

Support Technician
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician across the South East region.

Support Technician Daily Rate Trend in the South East

Support Technician
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician across the South East region.

Support Technician Hourly Rate Trend in the South East

Support Technician
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Technician within the South East region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -8 3 £150 - 6
West Sussex -17 3 - - 1
Oxfordshire -18 3 £175 - 1
Surrey 0 1 - - 2
Berkshire -6 1 - - 5
Buckinghamshire - 1 - -
Support Technician
England

Support Technician
Top 30 Related IT Skills in the South East

For the 6 months to 24 April 2015, IT contractor jobs across the South East region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title.

1 27 (65.85%) Windows
2 18 (43.90%) MS Office
3 16 (39.02%) ITIL
4 13 (31.71%) Active Directory
5 11 (26.83%) Microsoft
6 10 (24.39%) Windows 7
7 9 (21.95%) Wireless
8 8 (19.51%) HP
9 6 (14.63%) MS Excel
9 6 (14.63%) Migration
9 6 (14.63%) Windows Server 2008
10 5 (12.20%) DHCP
10 5 (12.20%) Windows XP
10 5 (12.20%) MS Exchange
10 5 (12.20%) SQL
11 4 (9.76%) VPN
11 4 (9.76%) DNS
11 4 (9.76%) Microsoft Certification
11 4 (9.76%) Apple
11 4 (9.76%) Service Management
12 3 (7.32%) NHS
12 3 (7.32%) Exchange Server 2010
12 3 (7.32%) Google
12 3 (7.32%) Android
13 2 (4.88%) Security Cleared
13 2 (4.88%) ITSM
13 2 (4.88%) Wi-Fi
13 2 (4.88%) Time Management
13 2 (4.88%) VLAN
13 2 (4.88%) Statistics

Support Technician
Top Related IT Skills in the South East by Category

For the 6 months to 24 April 2015, IT contractor jobs across the South East region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.20%) MS Exchange
2 3 (7.32%) Exchange Server 2010
3 2 (4.88%) Lync
3 2 (4.88%) ArcGIS
4 1 (2.44%) Site Server
4 1 (2.44%) Exchange Server 2007
4 1 (2.44%) Exchange Server 2003
Applications
1 18 (43.90%) MS Office
2 6 (14.63%) MS Excel
3 2 (4.88%) ArcInfo
Cloud Services
1 2 (4.88%) Office 365
Communications & Networking
1 9 (21.95%) Wireless
2 5 (12.20%) DHCP
3 4 (9.76%) VPN
3 4 (9.76%) DNS
4 2 (4.88%) Wi-Fi
4 2 (4.88%) VLAN
4 2 (4.88%) LAN
4 2 (4.88%) Internet
4 2 (4.88%) IP Telephony
5 1 (2.44%) WAN
5 1 (2.44%) Junos
5 1 (2.44%) Cisco IPT
Database & Business Intelligence
1 2 (4.88%) Relational Database
1 2 (4.88%) MS Access
1 2 (4.88%) SQL Server
2 1 (2.44%) Oracle Database
Development Applications
1 1 (2.44%) Toad
General
1 2 (4.88%) Telecoms
2 1 (2.44%) Law
2 1 (2.44%) Legal
Libraries, Frameworks & Software Standards
1 2 (4.88%) .NET
Miscellaneous
1 3 (7.32%) NHS
2 2 (4.88%) Statistics
2 2 (4.88%) Computer Science
2 2 (4.88%) GIS
3 1 (2.44%) Blackberry
3 1 (2.44%) iPhone
Operating Systems
1 27 (65.85%) Windows
2 10 (24.39%) Windows 7
3 6 (14.63%) Windows Server 2008
4 5 (12.20%) Windows XP
5 3 (7.32%) Android
6 2 (4.88%) Windows 8
6 2 (4.88%) Windows Server 2012
6 2 (4.88%) Windows Server 2003
7 1 (2.44%) Mac OS X
7 1 (2.44%) Mac OS
7 1 (2.44%) Apple iOS
Processes & Methodologies
1 16 (39.02%) ITIL
2 6 (14.63%) Migration
3 4 (9.76%) Service Management
4 2 (4.88%) ITSM
4 2 (4.88%) Time Management
4 2 (4.88%) Analytics
4 2 (4.88%) Cartography
4 2 (4.88%) Project Management
4 2 (4.88%) Stakeholder Management
4 2 (4.88%) Asset Management
4 2 (4.88%) Data Management
5 1 (2.44%) Service Delivery
5 1 (2.44%) Mobile Device Management
5 1 (2.44%) Software Deployment
Programming Languages
1 5 (12.20%) SQL
2 2 (4.88%) VB.NET
3 1 (2.44%) PowerShell
Qualifications
1 4 (9.76%) Microsoft Certification
2 2 (4.88%) Security Cleared
2 2 (4.88%) Degree
2 2 (4.88%) ITIL Foundation Certificate
2 2 (4.88%) A+ Certification
2 2 (4.88%) MCP
2 2 (4.88%) MCSE
3 1 (2.44%) SC Cleared
Quality Assurance & Compliance
1 2 (4.88%) ISO 9001
System Software
1 13 (31.71%) Active Directory
2 2 (4.88%) Hyper-V
3 1 (2.44%) Terminal Services
3 1 (2.44%) VMware ESXi
3 1 (2.44%) VMware Infrastructure
Systems Management
1 1 (2.44%) Cisco IPCC
1 1 (2.44%) AirWatch
1 1 (2.44%) Data Guard
1 1 (2.44%) Cisco CUCM
1 1 (2.44%) SCCM
Vendors
1 11 (26.83%) Microsoft
2 8 (19.51%) HP
3 4 (9.76%) Apple
4 3 (7.32%) Google
5 2 (4.88%) Dell
5 2 (4.88%) Citrix
5 2 (4.88%) Oracle
5 2 (4.88%) McAfee
5 2 (4.88%) Mitel
6 1 (2.44%) VMware
6 1 (2.44%) Cisco
6 1 (2.44%) i2
6 1 (2.44%) Verint
6 1 (2.44%) LANDesk