The table below looks at the statistics for the Support Technician role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Technician in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Support Technician
Rank 238 239 201
Rank change year-on-year
+1 -38
Contract jobs requiring a Support Technician 23 5 19
As % of all contract IT jobs located in the South East 0.23% 0.056% 0.25%
As % of the Job Titles category 0.26% 0.061% 0.27%
Number of daily rates quoted 3 1 4
Average daily rate
Keep up to 90%
of your Daily Rate
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£150 £160 £150
Average daily rate % change year-on-year
-5.95% +6.33%
UK excluding London average daily rate £185 £178 £175
% change year-on-year
+4.22% +1.42%
Number of hourly rates quoted 15 4 10
Average hourly rate £11.75 £16.00 £13.19
Average hourly rate % change year-on-year
-26.56% +21.32%
90% offered a hourly rate of more than £11.35 £13.55 £10.43
10% offered a hourly rate of more than £19.60 £25.80 £23.00
UK excluding London average hourly rate £12.43 £14.63 £13.50
% change year-on-year
-15.04% +8.33%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8981 8228 6991
As % of all contract IT jobs located in the South East 91.59% 91.40% 91.48%
Number of daily rates quoted 4813 4347 3312
Average daily rate £375 £363 £350
Average daily rate % change year-on-year
+3.44% +3.57%
90% offered a daily rate of more than £225 £218 £220
10% offered a daily rate of more than £510 £500 £500
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 418 476 593
Average hourly rate £17.50 £17.25 £17.94
Average hourly rate % change year-on-year
+1.44% -3.84%
90% offered a hourly rate of more than £11.50 £12.00 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £16.72 £17.15 £17.50
% change year-on-year
-2.50% -2.00%

Support Technician
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Support Technician in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the South East

Support Technician
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician across the South East region.

Support Technician Daily Rate Trend in the South East

Support Technician
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician across the South East region.

Support Technician Hourly Rate Trend in the South East

Support Technician
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Technician within the South East region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -5 14 £135 -15.36% 3
West Sussex - 4 - - 1
Surrey - 3 - - 4
Berkshire +6 2 £150 - 1
Buckinghamshire - - - -
East Sussex - - - - 1
Kent - - - -
Oxfordshire - - - - 1
Support Technician
England

Support Technician
Top 30 Related IT Skills in the South East

For the 6 months to 2 March 2015, IT contractor jobs across the South East region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title.

1 40 (63.49%) Windows
2 26 (41.27%) Active Directory
3 25 (39.68%) MS Office
4 19 (30.16%) ITIL
4 19 (30.16%) Windows 7
5 16 (25.40%) Microsoft
6 13 (20.63%) Windows Server 2008
7 12 (19.05%) SQL
8 11 (17.46%) Windows XP
8 11 (17.46%) HP
9 9 (14.29%) MS Exchange
9 9 (14.29%) Wireless
10 8 (12.70%) Security Cleared
10 8 (12.70%) Asset Management
11 7 (11.11%) Data Management
11 7 (11.11%) Degree
11 7 (11.11%) Computer Science
11 7 (11.11%) SC Cleared
11 7 (11.11%) Windows 8
11 7 (11.11%) Relational Database
11 7 (11.11%) Cartography
11 7 (11.11%) Windows Server 2003
11 7 (11.11%) GIS
11 7 (11.11%) ArcGIS
11 7 (11.11%) ArcInfo
11 7 (11.11%) Project Management
11 7 (11.11%) MS Excel
11 7 (11.11%) MS Access
11 7 (11.11%) VB.NET
11 7 (11.11%) .NET

Support Technician
Top Related IT Skills in the South East by Category

For the 6 months to 2 March 2015, IT contractor jobs across the South East region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (14.29%) MS Exchange
2 7 (11.11%) ArcGIS
3 5 (7.94%) Exchange Server 2010
4 4 (6.35%) Exchange Server 2003
5 2 (3.17%) IIS
6 1 (1.59%) SharePoint
6 1 (1.59%) Site Server
6 1 (1.59%) Exchange Server 2007
6 1 (1.59%) Lync
Applications
1 25 (39.68%) MS Office
2 7 (11.11%) MS Excel
2 7 (11.11%) ArcInfo
3 2 (3.17%) SPSS
Cloud Services
1 1 (1.59%) Office 365
Communications & Networking
1 9 (14.29%) Wireless
2 5 (7.94%) VPN
2 5 (7.94%) DNS
3 4 (6.35%) DHCP
4 3 (4.76%) LAN
4 3 (4.76%) Internet
5 2 (3.17%) WAN
5 2 (3.17%) TCP/IP
5 2 (3.17%) IP Telephony
5 2 (3.17%) VLAN
6 1 (1.59%) Network Security
6 1 (1.59%) Junos
6 1 (1.59%) Firewall
6 1 (1.59%) Wi-Fi
6 1 (1.59%) SSL
Database & Business Intelligence
1 7 (11.11%) MS Access
1 7 (11.11%) Relational Database
2 3 (4.76%) SQL Server
3 1 (1.59%) Oracle Database
Development Applications
1 1 (1.59%) Toad
General
1 1 (1.59%) Telecoms
1 1 (1.59%) Law
1 1 (1.59%) Legal
Libraries, Frameworks & Software Standards
1 7 (11.11%) .NET
2 1 (1.59%) LAMP
Miscellaneous
1 7 (11.11%) GIS
1 7 (11.11%) Computer Science
2 3 (4.76%) Statistics
3 2 (3.17%) Video Conferencing
3 2 (3.17%) NHS
3 2 (3.17%) Blackberry
4 1 (1.59%) Smartphone
Operating Systems
1 40 (63.49%) Windows
2 19 (30.16%) Windows 7
3 13 (20.63%) Windows Server 2008
4 11 (17.46%) Windows XP
5 7 (11.11%) Windows Server 2003
5 7 (11.11%) Windows 8
6 4 (6.35%) Android
7 2 (3.17%) Windows Server 2012
8 1 (1.59%) Mac OS
8 1 (1.59%) Mac OS X
Processes & Methodologies
1 19 (30.16%) ITIL
2 8 (12.70%) Asset Management
3 7 (11.11%) Data Management
3 7 (11.11%) Project Management
3 7 (11.11%) Cartography
4 5 (7.94%) Migration
5 4 (6.35%) Line Management
5 4 (6.35%) Service Management
5 4 (6.35%) Service Delivery
6 3 (4.76%) Business Continuity
6 3 (4.76%) Analytics
7 2 (3.17%) Time Management
7 2 (3.17%) ITSM
7 2 (3.17%) Software Deployment
7 2 (3.17%) Incident Management
8 1 (1.59%) Load Balancing
8 1 (1.59%) Problem Management
8 1 (1.59%) Change Management
8 1 (1.59%) ITIL V3
8 1 (1.59%) Continuous Improvement
Programming Languages
1 12 (19.05%) SQL
2 7 (11.11%) VB.NET
Qualifications
1 8 (12.70%) Security Cleared
2 7 (11.11%) Degree
2 7 (11.11%) SC Cleared
3 4 (6.35%) Microsoft Certification
4 2 (3.17%) A+ Certification
4 2 (3.17%) MCP
4 2 (3.17%) MCSE
4 2 (3.17%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (6.35%) SLA
2 3 (4.76%) QA
3 2 (3.17%) ISO 9001
System Software
1 26 (41.27%) Active Directory
2 3 (4.76%) Hyper-V
3 1 (1.59%) Terminal Services
Systems Management
1 3 (4.76%) Norton AntiVirus
1 3 (4.76%) Backup Exec
2 1 (1.59%) SCCM
2 1 (1.59%) Data Guard
Vendors
1 16 (25.40%) Microsoft
2 11 (17.46%) HP
3 5 (7.94%) McAfee
4 4 (6.35%) Google
4 4 (6.35%) Apple
5 3 (4.76%) Symantec
5 3 (4.76%) Citrix
5 3 (4.76%) Oracle
5 3 (4.76%) Mitel
5 3 (4.76%) Becrypt
6 2 (3.17%) Cognos
6 2 (3.17%) Dell
6 2 (3.17%) i2
6 2 (3.17%) ILOG
7 1 (1.59%) SAP
7 1 (1.59%) Altiris
7 1 (1.59%) LANDesk