The statistics below represent IT contracts advertised across the South Wales region that had 1st Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
First Line Support
Wales / South Wales
Rank 50 52 39
Rank change year-on-year
+2 -13
Contract jobs requiring a 1st Line Support 3 9 18
As % of all contract IT jobs located in South Wales 0.63% 1.78% 3.49%
As % of the Job Titles category 0.66% 1.86% 3.56%
Number of daily rates quoted 1 5 11
Median daily rate £168 £138 £175
Median daily rate % change year-on-year
+21.81% -21.42%
UK excluding London median daily rate £115 £120 £125
% change year-on-year
-4.16% -4.00%
Number of hourly rates quoted 2 4 4
Median hourly rate £12.13 £11.88 £11.00
Median hourly rate % change year-on-year
+2.10% +7.95%
UK excluding London median hourly rate £12.33 £11.00 £12.00
% change year-on-year
+12.04% -8.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South Wales
Contract IT job ads with a match in the
Job Titles category
454 485 506
As % of all contract IT jobs located in South Wales 95.78% 95.85% 98.06%
Number of daily rates quoted 326 351 363
Median daily rate £375 £325 £350
Median daily rate % change year-on-year
+15.38% -7.14%
90% offered a daily rate of more than £165 £175 £175
10% offered a daily rate of more than £513 £425 £495
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 29 26 28
Median hourly rate £13.00 £13.00 £14.50
Median hourly rate % change year-on-year
- -10.34%
90% offered a hourly rate of more than £11.17 £10.75 £10.95
10% offered a hourly rate of more than £55.00 £47.00 £22.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

1st Line Support
Jobs Demand Trend in South Wales

The demand trend of IT contracts across the South Wales region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in South Wales

1st Line Support
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the South Wales region.

1st Line Support Daily Rate Trend in South Wales

1st Line Support
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the South Wales region.

1st Line Support Hourly Rate Trend in South Wales

1st Line Support
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the South Wales region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +10 1 £168 +34.00% 1
Neath Port Talbot - 1 - -
Bridgend - 1 - -
1st Line Support
Wales

1st Line Support Skill Set
Top 23 Related IT Skills in South Wales

For the 6 months to 24 January 2017, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region featuring 1st Line Support in the job title.

1 6 (85.71%) MS Office
2 3 (42.86%) Windows 7
2 3 (42.86%) Microsoft
2 3 (42.86%) Windows
3 2 (28.57%) iPad
3 2 (28.57%) Network Management
3 2 (28.57%) ITIL
3 2 (28.57%) iPhone
3 2 (28.57%) HP
4 1 (14.29%) Windows Server 2003
4 1 (14.29%) Windows Server 2008
4 1 (14.29%) Firewall
4 1 (14.29%) Active Directory
4 1 (14.29%) Windows XP
4 1 (14.29%) MS Exchange
4 1 (14.29%) LAN
4 1 (14.29%) WAN
4 1 (14.29%) DHCP
4 1 (14.29%) TCP/IP
4 1 (14.29%) VPN
4 1 (14.29%) DNS
4 1 (14.29%) Exchange Server 2010
4 1 (14.29%) Samsung

1st Line Support Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Exchange Server 2010
1 1 (14.29%) MS Exchange
Applications
1 6 (85.71%) MS Office
Communications & Networking
1 1 (14.29%) DHCP
1 1 (14.29%) DNS
1 1 (14.29%) Firewall
1 1 (14.29%) LAN
1 1 (14.29%) TCP/IP
1 1 (14.29%) VPN
1 1 (14.29%) WAN
Miscellaneous
1 2 (28.57%) iPad
1 2 (28.57%) iPhone
Operating Systems
1 3 (42.86%) Windows
1 3 (42.86%) Windows 7
2 1 (14.29%) Windows Server 2003
2 1 (14.29%) Windows Server 2008
2 1 (14.29%) Windows XP
Processes & Methodologies
1 2 (28.57%) ITIL
1 2 (28.57%) Network Management
System Software
1 1 (14.29%) Active Directory
Vendors
1 3 (42.86%) Microsoft
2 2 (28.57%) HP
3 1 (14.29%) Samsung